Total 3 Manager finance supervisor job vacancies in Quality Assurance / Control category in Singapore

• Position : Credit/Debt Control Manager (Purchase Hire-Automotive/Consumer Finance)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

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Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Finance Business Partner (FBP)
  • Work with the SOCI (Schools, Offices, Centres and Institutes) during the review of the annual budgets.
  • Review processes and procedures and work towards improvements and more streamlining between all parties.
  • Address any finance related queries from SOCI (identified group supported).
• Leadership in managing grant agreement and governance
  • Collaboration with ORe (Office of Research) and Schools in the submission of new grant proposals, including cash flow projections and budget phasing for each grant.
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Work with grant administrators to ensure all grants claims and submission are timely and accurate.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Reconcile claim statement to accounting records.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors on matters related to grants.
  • Lead review of processes towards more efficient and effective procedures and support in UAT on system enhancements.
  • Any other task relating to individual grant or grantor administration.
• Grant Reporting
  • Responsible for periodic reporting and ad-hoc reports for internal reporting.
  • Supervise the Finance Analyst and collaborate with the other OFIN managers
  • Review and approve necessary journals for month-end closing and audit schedules for internal reporting.
  • Analyse the project's expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, [email protected], etc)
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.

• Degree in Accountancy, Business or a related discipline with at least 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Fast worker with ability to work under pressure to meet tight deadlines.
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP; Experience is system set up with working knowledge of grants module, project module and fund module will be added advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Descriptions

- Perform hands on pest control work on customers' sites

• Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities

• Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.

• Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.

• Attend meetings with technical team as well as NEA inspectors on site.

• Do presentations during meetings in front of customers/NEA officers to review pest issues

• Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment.

• Maintain mandatory records and other documentations for Bizsafe Level 3 Certification.

• Strong knowledge on General pests & safety regulations will be an added advantage.

• Proficient in MS Office.

• Ability to lead

• Good command of English

• Minimum 4 years experience in the relevant field.

• NEA Pest Management Licence preferred

• Must have Class 3 driving licence

• Able to start work immediately or short notice.

• Must be prepared to be on standby duty 24/7 even on weekends or public holidays