Total 3 health beauty job vacancies in Quality Assurance / Control category in D19 Serangoon Garden, Hougang, Sengkang, Punggol

About the Role:
Are you passionate about ensuring the delivery of high-quality, impactful solutions? As a QA Engineer, you’ll play a critical role in transforming personalized healthcare by ensuring our cutting-edge AI and telehealth solutions meet the highest standards. Working closely with our Head of Engineering and a dynamic team, you’ll design and execute rigorous testing processes to support the development of game-changing healthcare technology for Asia.

This isn’t just about testing—it’s about building the future of healthcare. From ensuring the scalability of AI-driven relationship management to verifying personalized health insights and tailored treatments, you’ll help redefine what’s possible in telehealth.

Why Join Us?
This is more than just a job—it’s a mission. While there may be trade-offs in compensation, we offer the chance to be part of something transformative. You’ll take ownership of QA processes for impactful projects, working with a passionate team dedicated to using technology and innovation to change lives.

What You’ll Do:

• Review quality specifications and technical design documents to provide timely and meaningful feedback.
• Develop and maintain detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate quality testing activities across our engineering projects.
• Design and execute manual and automated test cases to validate AI and telehealth solutions.
• Identify, document, and track software defects to resolution, ensuring timely fixes.
• Collaborate with developers and the Head of Engineering to ensure seamless integration of QA processes into the development lifecycle.
• Continuously improve QA processes, tools, and techniques to support scalable, high-quality solutions.

Who You Are:

• You are passionate about delivering high-quality solutions that make a meaningful difference.
• You have experience in developing and executing manual and automated test cases.
• You’re skilled in reviewing technical design documents and creating test plans and cases.
• You’re familiar with QA tools, methodologies, and frameworks.
• You thrive in fast-paced, high-growth environments and enjoy building solutions from scratch.
• You have strong analytical and problem-solving skills and are detail-oriented.
• Experience in healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions matter.
• Ownership over impactful QA projects with the freedom to shape testing strategies.
• Flexibility to work remotely with occasional travel across Asia to collaborate with the team.
• An opportunity to join a mission-driven team passionate about making a real difference in healthcare.

Why Join Us?

• Impact: Play a pivotal role in ensuring the quality of transformative healthcare solutions.
• Ownership: Full responsibility over QA processes and the freedom to shape testing methodologies.
• Flexibility: Work remotely, with opportunities for travel across Asia.
• Mission-Driven: Join a team passionate about changing lives through technology and innovation.

Join us, and let’s redefine healthcare together.

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1