Total 1,232 hr manager job vacancies in Quality Assurance / Control category in Singapore

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Our reputable client in Singapore is looking for Test Manager to join their team in Singapore.

Ø Plan and manage the runbook for all testing phases SIT,UAT, Mock Run and Production Implementation

Ø Lead respective test teams.

Ø Coordinate between Business and Dev team for queries and clarifications.

Ø Responsible for running defect triage calls.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø Strong functional domain experience in Trade for Banking.

Ø 8-10 Years of testing experience in Test Management .

Ø Defining RTM, Test Strategy, Test Plan, RTM, Test Execution.

Ø Experienced in Technical ,Functional, Automation and Performance Testing.

Ø Experience in delivery models like Agile (Scrum and Kanban).

Ø Awareness of Tech Stack suite.

Ø Knowledge of products like Finastra FTI, FCC.

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Join our client's centralized testing team as a seasoned and hands-on Senior Test Lead. In this role, your primary responsibility involves orchestrating the planning, design, and execution of testing activities for a significant migration project.

Mandatory Skill-set

• Degree in Software Engineering, Computer Science/Engineering;
• At least 8 years of experience with minimum 3 years into Software Quality Assurance / Testing as Test Manager;
• Good working knowledge of test automation framework & tools (such as TOSCA & Selenium)
• Experienced with a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence;
• Good experience with SDLC practices of Agile, Behavioral and Test-Driven Development;
• Strong knowledge of test methodologies and approaches;
• Experience with documenting business requirements and/or flows and can prepare test cases;
• Exceptional communication and leadership abilities for effective cross-functional collaboration;
• Robust stakeholder and vendor management skills;
• Has strong team skills, interpersonal skills, time management skills and able to handle tight deadlines.

Desired Skill-set

• Certification in TOSCA or Selenium or ISTQB;
• Experience in SAP S/4HANA, SAP Ariba, SAP Concur and SAP SuccessFactors.

Responsibilities

• Engage with stakeholders to comprehend project requisites and craft a comprehensive test plan aligned with business objectives;
• Tailor a testing strategy, delineating the approach and utilization of automated tools while identifying avenues for process optimization;
• Ensure seamless execution of the testing strategy while maintaining hands-on involvement in test case execution;
• Compile and present test progress reports and defect metrics to project stakeholders and management;
• Identify and mitigate testing risks and impediments to ensure project continuity;
• Drive initiatives to enhance testing practices, tools, and methodologies;
• Ensure adherence to vendor contracts and quality standards in testing deliverables;
• Manage and support user testing efforts, ensuring timely completion.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Global MNC, Market leader in Pharmacuetical Industry
• Dynamic and professional development-oriented environment

About Our Client

The client is a global pharmaceutical and healthcare organisation. They are a leading player in the industry, known for its extensive research and development efforts in the fields of pharmaceuticals, biotechnology, and healthcare solutions. With a strong commitment to innovation, they aim to improve patient care and well-being through the discovery and development of a wide range of medical treatments, including prescription drugs, generics, and cutting-edge therapies. They have a significant global presence and a diverse portfolio of products, spanning from pharmaceuticals to generic medications. Currently, they are looking for Quality Control Manager to join their team.

Job Description

• Optimise workflow efficiency and procedures, assist in validation procedures and reports
• Establish quality systems for the QC Raw Material lab in compliance with regulations
• Ensure timely document review and testing, implement production tracking systems to facilitate raw material quality testing and evaluation
• Manage budgeting and resource planning
• Manage global stakeholders
• Address deviations and propose corrective actions, review QA/QC documents to ensure compliance with specifications and regulations
• Improve test procedures for enhanced efficiency, provide technical support to various departments, and train QA/QC staffs on new methodologies and instrumentation

The Successful Applicant

• Bachelor Degree in Biologics, Chemistry, Pharmaceutical, Chemical Engineering or relevant field
• Experience with Quality Control Raw Materials processes within biopharmaceutical industry
• Strong leadership skills
• Strong in stakeholder management and equipped with business and financial acumen
• Prior knowledge of regulatory requirements, along with familiarity with industry tools and systems
• Demonstrate good understanding of cGMP, knowledge of manufacturing, quality control and validation requirements and activities

What's on Offer

• Dynamic, collaborative and engaged workplace culture
• Attractive renumeration package with great career advancement opportunities
• Strong leadership team

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Japan Medical Devices Manufacturing Company located at ANG MO KIO is currently recruting QA Inspector

Job Descriptions:

• Perform inspection related to testing and qualification
• Perform inspection data entry and write simple inspection reports
• Ensure proper storage and maintenance of equipment after every use
• Maintain filing system and provide electrical support
• Ensure and verify chemical mixing process is performed in accordance with SOP
• Any other tasks assigned by superior if needed

Job Requirements:

• Min. Secondary Education level
• To work in cleanroom environment if required (Wearing of cleanroom uniform)
• 5 days work week - Rotating day & night shift

Basic $1660, Attendance allowance:$30/mth, Night shift Allow:$13/night.

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Responsibilities:

· Prepare and review compliance handbook

· Handle MAS filings and inquiries from regulatory bodies

· Perform regular compliance checking to ensure compliance with regulatory requirements

· Handle KYC and AML-related matters as well as client onboarding compliance check

· Provide relevant advisory to business/support units and other AML teams on matters relating to compliance issues, transaction monitoring review and investigation conducted by the unit

· Perform analysis of suspicious transaction/activity reports to identify AML risk trends to support the AML risk management and controls within the Group

· FATCA / CRS reporting in accordance with relevant requirements

· Handle CPT related matters, such as update of CPT register

· Develop regulatory governance frameworks, policies, and procedures to effective management of regulatory risks for company, clients

· Facilitate and address any MAS queries and external authorities, as well as internal and external audits

· Familiar with outsourcing guidelines and prepare relevant policies, procedures and documents in compliance with MAS regulations and guidelines

· Undertake other ad-hoc duties as assigned

Requirements:

· University Degree in Business, Law, Finance or related disciplines

· At least 3 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements

· Strong knowledge or prior experience in key regulatory requirements such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, and AML/CFT regulations

· Work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure

· Familiar with FATCA and CRS reporting is preferred

· Effective communicator in both English and Mandarin to liaise with Mandarin speaking clients

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

QC Engineer

Working hours: 5 Days， 8.30am to 6pm

Salary: Basic $3200 - $5500

Address: Serangoon North Ave


Responsibilities:
• Collaborating with Process Engineer & Engineering team on QC requirements
• Documenting inspection criteria and quality plans
• Collaborating with QA, Process, and Product teams on corrective actions for quality issues
• Collaborating with Process team on in-process and FQC audits

Requirements:
• Hold at least a Diploma in Manufacturing /Quality Engineering
• Possess a minimum of 1 year of relevant experience in Electronics Product Manufacturing environment
• Manage Supplier Quality Assurance (SQA)
• Control quality of incoming, in-process, and outgoing products
• Familiarity with ISO 9001, 14001, 13485 & 45001, FDA requirements
• Understanding of IPC requirements in PCB Assembly, quality standards for plastic molding, die casting, extrusion, metal stamping, and machining parts

ob Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Tax Manager (Singapore Country Role - Compliance )

Our client is a leading logistics brand that is globally headquartered in Europe but is regionally headquartered in Singapore.

This role is going to manage Singapore tax compliance on GST, WHT, Direct and corporate taxes. You would be reporting into the Finance director for Singapore who manages 3 legal entities.

Responsibilities:

• Prepare the filing of GST, VAT, WHT, and CIT returns in accordance with statutory deadlines, ensure timely filing of all required deliverables; (ACAP)
• Prepare monthly, quarterly and annual tax provision; address and resolve any issues that arise during the tax preparation process.
• Manage tax queries and handle tax audits conducted by the tax authorities.
• Respond to information requests for external and internal audits.
• Monitoring existing tax incentives requirement, including EDB grant submission and audit.
• Assist in preparation of local Transfer Pricing Documentation.
• Handle ad hoc tax related projects as assigned from time to time.
• Managing withholding tax and corporate tax filings
• Overseeing income tax and handling queriers related to it.

Requirement

• Bachelor of Accountancy, Finance, or relevant discipline, preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm plus commercial experience within logistics, e-commerce or freight forwarding industry.
• Must be familiar with Singapore Tax laws and guideline
• Possessing an accreditation by SCTP will be an advantage, e.g. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)
• Working 5 days a week from the office in Tampines
• Great work life balance
• Harmonious and healthy work culture.

Singapore Citizen or PR only!

In-charge of process maintenance and improvement,

 Ensure Customer Satisfaction

 In charge of Quality Management System implementation and maintenance

 Handle and answer customer complaint

 Implementation and Maintenance of SAC SINGLAS Accreditation

 Coordinate with Headquarter on improvement and action items on quality

issues.

 Support to Singapore Sales and Market Development on technical and commercial

requirements

 Attends technical bid evaluation / technical clarification meetings and closes all issues

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

Responsibilities:

1. Halal Compliance:

• Develop and implement a robust system to ensure compliance with halal requirements in all aspects of food production.

• Conduct regular audits and inspections to verify the adherence to halal standards by suppliers and internal processes.

• Work closely with the production team to address and rectify any non-compliance issues related to halal requirements.

2. Quality Assurance:

• Establish and maintain quality control procedures to guarantee the consistency and safety of our food products.

• Conduct routine inspections of raw materials, production processes, and finished products to identify and address quality issues.

• Collaborate with cross-functional teams to implement corrective actions and continuous improvement initiatives.

3. ISO Certification and Project Assistance:

• Assist the Operations Manager in handling ISO Certification processes and related projects.

• Develop, implement, and maintain the Food Safety Management System ISO 22K.

4. Audit Management:

• Manage external/internal quality audit programs from audit planning to implementation to ensure compliance with relevant regulations and standards.

• Liaise with government agencies, certification bodies (e.g., pest control, SFA, SOCOTEC).

5. Management Review and Continuous Improvement:

• Conduct management reviews to identify improvement opportunities in the current production process.

• Implement changes based on review outcomes to enhance overall efficiency and effectiveness.

6. Supplier Management:

• Periodically monitor supplier performance, conduct assessments, and approve new suppliers.

7. Training and Collaboration:

• Support and create training materials, working closely with various departments to deliver work plans.

8. Daily Inspections and Process Enhancement:

• Conduct daily inspections to identify areas for improvement, nonconformities, and opportunities for enhancing quality processes.

9. Collaboration with Production Team:

• Work with the production team to build a product that complies with quality standards and ensure the product is released to meet food safety and food hygiene requirements.

10. Incident Handling and Recall Procedures:

• Establish and implement effective procedures for handling food safety incidents and recalls.

• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

Requirements:

o Bachelor's degree in Food Science, Quality Assurance, or a related field.

o Proven experience in quality assurance, preferably in a central kitchen or food production environment.

o In-depth knowledge of halal requirements and certification processes.

o Strong analytical and problem-solving skills.

o Excellent communication and interpersonal skills.

o Attention to detail and commitment to maintaining high-quality standards.

o Certification in Food Safety and HACCP is a plus.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

Careers that Change Lives

We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product — when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

A Day in the Life

• Leads the QA function to ensure quality system development and compliance with FDA's Quality System Regulation, 13485, MDD / EU MDR, and other quality requirements.
• Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
• Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.
• Provides guidance and coaching to all direct reports, includes establishing individual performance & development objectives and plan
• Leads the strategic planning the functional team in driving continual improvement and effectiveness of Quality Operations and Quality Systems.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured in accord with applicable requirements.
• Leads and/or supports initiatives at Medtronic Singapore and across sites to ensure effective quality reporting, quality systems and quality improvement efforts and Customer-Focused Quality; supervise the Quality System implementation. Supports the implementation of engineering projects, including design transfers and provide management oversight in establishing the quality system requirement at other facilities and Medtronic projects.
• Act as the CAPA board chair to ensure effective CAPA process and drive the development of systems and processes for the identification, analysis, correction, and prevention of quality issues.
• Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
• Works with Singapore and platform leadership team members in developing long and short-term business goals and strategies.
• Represents Singapore on OU/ enterprise Quality Leaders team meeting, collaborate with peers across all sites and Operating Units for global quality initiatives and works closely with peers on similar quality concerns between MDT sites.

Qualifications

Must Have

• Requires a Bachelor’s degree minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience.

Your Profile

• Minimum of 5 to 7 years management expertise in the Pharmaceutical, Medical Devices or any highly regulated manufacturing industry.
• Overall operational and financial acumen, Business and Project Management skills and experience a plus.
• Familiar with Quality System requirement and knowledge of Quality System Regulations and ISO.
• Broad management knowledge to lead a team and have a prior experience in manufacturing environment and Quality function.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

The Job:

• Ensure compliance with all local and environmental and safety laws and regulations inclusive of new projects onsite
• Manage occupational health related program by
• As a single contact point to liaise and negotiate with authorities and to ensure company fulfils the ESH laws and regulations
• Communicating on a regular basis with all regulatory agencies ensuring that company is in full compliance with applicable ESH regulations and anticipating changes that might affect our business environment.
• Lead the gap analysis of the ESH regulatory requirements, evaluate the impact, and propose the action plan to the Site Management Team
• Maintaining the standards of processes to meet ESH compliance norms
• Regularly monitoring internal processes related to ESH compliance
• Conduct evaluation of compliance of the ESH laws and regulations

The Requirements:

• Min Degree with min 5 to 8 years of relevant working experience
• Experience with NEA/ MOM compliance will be a plu
• Must have experience dealing with government bodies & authority

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

About The Team

You are part of the AML Risk Operations Team. The AML Risk Operations team is in charge of all AML related checks and ensures that the AML risk of the company is under control.
Within that team, the AML Quality Control & Testing team is in charge of quality control, testing, processes, and AML systems administration. You lead the Quality Control team.

About The Role

You will lead a team to make sure that our AML processes & governance are up to standard, continuously improving, and ready for expansion. You are also responsible for stress-testing existing rules & implementing new rules, as well as proper AML training of teams.

• Lead a team of analysts to analyse and improve quality of front-to-back risk operations processes
• Drive comprehensive assessments of existing AML, KYC and onboarding operations to identify and resolve bottlenecks, inefficiencies, and gaps
• Be responsible for the quality, good governance, and continuous improvement of our AML operations
• Use data-driven insights to make informed decisions
• Collaborate with cross-functional teams (from Commercial, Operations, Product etc) to proactively drive improvements
• Develop and implement strategies for process improvement, focusing on streamlining operations, reducing errors, improving SLAs, and enhancing customer experience.
• Establish and maintain robust quality assurance processes and metrics for AML and onboarding activities.
• Monitor and audit processes to ensure compliance with regulatory requirements and company standards.
• Provide training and guidance to AML and onboarding teams to ensure staff are well-equipped to follow revised processes and procedures.
• Foster a culture of quality and compliance within the organization.
• Maintain comprehensive documentation, prepare reports and presentations for senior management and regulatory bodies as needed.

Minimum Qualifications

• At least 7 years of relevant experience in Quality Control / Assurance in the AML space
• Strong understanding of AML policies for financial institutions
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Ability to operate with flexibility in a fast-paced, constantly evolving and collaborative environment
• Proactiveness in driving change and willingness to roll-up sleeves and get things done
• Passion for the fintech industry and a cultural fit with start-up mindset

Preferred Qualifications

• Experience in startup environments
• Experience in consulting or banking environment
• Previous team management experience

Job Responsibilities:

• Perform validation of customers’ instruction for critical and high-risk orders such as telegraphic transfer, remittance applications; stop payment of cheque, reporting scam/unauthorized and recall of funds as some examples, by retrieving interaction recording from various systems and details from Customer Relationship Management system (CRM).
• Performs Day-2 checks on customer requests approved by Customer Service Representative (CSR) such as waiver request for credit cards and CashPlus to ensure adherence to guidelines set by business units and management.
• Review interactions (call, email, chat, social media posts, faxes) to evaluate the quality of customer service delivery in accordance with quality monitoring standards.
• Ensure interactions meet performance expectations in accordance with quality monitoring standards through regular calibrations sessions and dialogues.
• Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.
• Uses quality monitoring data to track performance at the team and individual level

Job Requirements:

• A university degree holder in any discipline with a minimum 5 years of relevant experience in Quality Assurance / Quality Control and is familiar with banking and/or credit cards process, products and systems.
• Passion for service, strong customer service mindset with good communication, comprehension and excellent problem-solving skill.
• A strong customer service mindset with good communication and customer centric drive to improve customer experience.
• Possess good interpersonal skills and able to work independently and as a team.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office applications.

Responsibilities

• Assisting in compliance functions such as designing and performing compliance monitoring /surveillance and reviews to ensure compliance with applicable laws and regulations
• Interpret and analyze new or revised regulatory requirements, and providing advisory support to business units and the management to ensure they adopt adequate measures to manage/mitigate compliance risks.
• Timely escalation of adverse or significant compliance/regulatory issues to management
• Design compliance training materials/regular training to business units to ensure they remain abreast of latest regulatory developments.
• Assist the team in the liaison function with regulatory bodies and industry associations in terms of inspections, official communications, submissions, requests, etc.
• Preparing periodic reports to the Senior Management/relevant Committees on compliance reporting based on FAA, SFA and related relevant regulations requirement.

Requirements

• Bachelor Degree in Accountancy, Business, Banking & Finance or equivalent qualification
• Possesses 5 years of relevant experience in Compliance, Internal or External Audit
• Good understanding of the regulatory framework for securities business, including but not limited to Securities and Futures Act, Financial Advisers Act, SGX-ST Rules and AML/CFT financial crime-related regulatory requirements.
• Experience of interacting with the local regulators, auditors, authorities/associations
• Strong ability in assessing the appropriateness of the FI's compliance procedures and guidelines and evaluating compliance with requirements.
• Good team player with excellent interpersonal and communication skills due to significant interaction with both senior and experienced colleagues across the organization.
• Independent worker with strong analytical skills, high level of integrity, drive and sense of urgency.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

SCM Compliance Manager (Supply Chain/ QMS/ BioTech/ Pharma)

Duration: 6 Months Contract (Renewable / Convertible)

Location: Tuas

Salary : Up to $12000 depending on experience

Our client is a fully integrated, global immunotherapy powerhouse who have been working on automated and digitized processes and build continuously capabilities for specialized manufacturing, either for individualized vaccines or for large-scale products like COVID-19 vaccine.

Job Purpose

• Responsible for ensuring the company's adherence to regulatory standards and quality assurance within the supply chain function.

Responsibilities

• Documentation and Recordkeeping: Oversee the creation and maintenance of accurate documentation for all supply chain activities. Ensure proper recordkeeping to demonstrate compliance with regulatory requirements by consulting the setup of new processes or the improvement of existing processes.
• Training and Education: Develop training programs for supply chain personnel to enhance awareness and understanding of compliance requirements. Provide ongoing education to the team regarding changes in regulations and industry best practices. Keep track of the training status withing the Supply Chain team.
• Risk Assessment: Identify and assess potential compliance risks within the supply chain and develop strategies to mitigate them.
• Audits and Inspections: Coordinate and participate in audits and inspections to verify compliance with regulatory requirements.
• Change Management: Oversee compliance aspects during changes in the supply chain, such as process modifications or system implementations. Drive the creation and implementation of Change Controls.
• Deviation management and CAPA: Oversee all the deviations to established procedures in supply chain management. Ensure effective CAPA are put in place and are executed as per agreed timelines.
• Ownership of transport verification: Identify the need of transport verifications and lead the corresponding activities
• Communication and Reporting: Communicate compliance requirements and updates to relevant stakeholders. Prepare and present regular compliance reports to management, highlighting key metrics and improvements.
• Cross-functional Collaboration: Collaborate with cross-functional teams, including quality assurance, regulatory affairs, and production, to ensure a unified approach to compliance.
• Emergency Preparedness: Develop and maintain contingency plans for supply chain disruptions, ensuring business continuity and compliance during unforeseen events.

Requirements:

• Solid understanding of SCM Compliance aspects, warehousing and logistics operations; ideally with 8+ years of relevant experience
• 5+ years of experience in the pharmaceutical or biotech industries
• Experience working in QMS / ERP / Transport Monitoring systems
• Should be comfortable operating in an dynamic environment and competing priorities.
• Undergraduate degree in Business, Science or Supply Chain disciplines
• Sense of ownership and honesty (proactive handling of errors)
• Problem-solving skill and being able to work at start-up environment

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Environmental Compliance Program Manager for the Asia Pacific (APAC) region.

As a Regional Environmental Compliance Program Manager for the Asia Pacific (APAC) region, you will be managing the full spectrum of regulatory environmental requirements, including Federal, State, and local regulations with emphasis on air, water, waste management and water quality permitting, with a fundamental understanding of environmental management systems. Additionally, you will identify environmental aspects and ensure Microsoft data centers remain in full compliance, communicate these requirements to all stakeholders and senior management, and provide training online and/or in person.

This opportunity will allow you to actively participate in a dynamic, challenging, and exciting environment. You will be working independently in-region and will represent Microsoft to our external and internal customers. You will have a great opportunity to continue learning new tools, work with other Environmental PMs across the globe, third-party environmental consultants, and as such will grow and develop your career well beyond your established goals. This position requires you to work on location, in one of our data centers in the Asia Pacific (APAC) region, with occasional travel to other locations.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Environmental Compliance Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities:

• Manage environmental compliance program for operating sites and handover of construction projects to operations.
• Support operations personnel in completing regulatory obligations and addressing permit requirements.
• Interact with facility personnel, company management, legal counsel, environmental sustainability team, and other relevant internal stakeholders to communicate environmental requirements, identify compliance issues, act as a technical resource, and coordinate on key initiatives.
• Define and implement necessary training for facility operations personnel for managing environmental issues.
• Support site incident investigations.
• Interact with regulatory agency personnel on major environmental issues.
• Monitor development of legislative changes in the Asia Pacific (APAC) region, analyze potential impacts on operations, and provide updates to the site personnel.
• Embody our culture and values.

Required Qualifications:

• Bachelor's Degree in Health and Safety, Environmental Science, Industrial Hygiene, or related field AND 6+ years experience in Environmental Health and Safety Worldwide Regulations OR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 6+ years of combined experience in environmental permitting and compliance management in APAC.
• Experience with Enhesa, Regscan, EIA Tracker, Enablon, Intelex or similar tools.

1. Job Description:

• Responsible for the supervision, review and implement the company’s strategies and policies for all business processes in respect to the law, regulations, guidelines and compliance standards
• Advise higher management on business operations relating to compliance, policies, audits, risks and any other relevant matters
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Analyse internal business systems to ensure compliance with industry regulations and ethical standards
• Design control systems to address cases of violation of internal business policies
• Develop and document risk management strategies on potential compliance risks
• Conduct documented investigations for non-compliance and provide recommendations to rectify as per the regulatory standards
• Conduct compliance reviews and periodical checks within the organisation and all centres to ensure regulatory requirements are in accordance to the organisation policies and procedures
• Generate compliance reports and manage risk dashboard on a timely manner
• Liaise with departmental heads to ensure that all business operations are in line with business policies
• Establish and carry out proper training programs for staff awareness of laws, regulations and policies
• Prepare and monitor departmental budget and tap on any available governmental grants
• Conduct timely actions to ensure compliance and carry out reviews and investigations to find gaps in the current compliance strategies and rectify them as per the regulatory and organisational requirements
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Compliance, Law or relevant field
• 3 years of prior experience working as a compliance manager or in a similar position
• Management and leadership skills
• Proficiency in industry trends, laws, and regulations
• Outstanding analytical skills and problem-solving abilities
• Experience in risk management and auditing
• Exposure to curating, executing and monitoring compliance systems

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclaimer: Only shortlisted will be contacted.

Perm Risk Control & Monitoring Manager

JOB RESPONSIBILITIES

• Perform independent annual credit review of existing credit cases (i.e. annual and ad-hoc credit reviews) submitted by the Credit & marketing Department and the Treasury Department.
• Prepare the necessary documents (i.e. original credit application, and voting form) and write minutes for the credit committee meeting.
• Monitor the submission of annual credit reviews to ensure that all the existing credit files are reviewed promptly and timely.
• Primary reviewer in charge of new case review, and perform independent credit assessment of credit cases submitted by the Credit & Marketing Department and the Treasury Department.
• Perform the periodic risk reports (daily, monthly, quarterly, semi-annual and annual) in accordance with the Routine Report List.
• Monitor the implementation of policies and procedures if necessary.
• Reviewing KYC and CDD duties.
• Assist with China Head Office reporting and enquires.
• Perform ad-hoc assignments assigned by the Bank.
• Manage the filing of all the records.
• Assist in market risk and liquidity risk management.

REQUIREMENTS

• A good degree in related fields: Finance, Business, Accountancy, Economics

• With at least 5 years of relevant working experience at financial services firms

• Good understanding of credit risk management and mitigation practices as well as issues and developments affecting the banking industry

Salary: $6000 - $7000

Location: CBD

Working hours: 9-6Pm mon-fri

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24021

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680