Total 7 lead buyer job vacancies in Quality Assurance / Control category in D26 Upper Thomson, Springleaf

Job Description & Requirements

Proficiency in Java for automation scripting.

Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

Strong understanding of API testing and tools like Postman, REST Assured, or similar.

Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

Solid understanding of QA methodologies, test planning, and defect management.

Experience in testing web applications on multiple browsers and devices.

Knowledge of CI/CD pipelines and integration with testing frameworks.

Familiarity with version control systems like Git.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Senior Vice President (SVP), Control Assessment Lead, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

This position reports to the Markets Control Assessment & Testing Head, within the COO’s Controls Testing Utility. It is a strategic- and execution-oriented management position that is accountable for operational controls performance assessment and assurance for Markets controls as well as monitoring and testing tools. This includes the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on Markets controls to manage Compliance and Operational Risks but will operate as part of a team responsible for control assessment and assurance of all other Markets controls and controls owned by the Markets business segment. Coverage may vary from time to time to meet internal and external deliverables across the Markets Assessment and Testing team.

The Markets – Compliance Risk Control Assessment Lead directs a team of approximately six controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control assessment planning and execution. The position closely follows the latest trends in controls assurance, appropriate and effective control design, and adapts them for application within their own job and covered businesses. The role will require engagement with senior managers at Director or Managing Director levels.

Excellent management and communication skills are required to negotiate internally, frequently with Business and COO stakeholders. Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Markets Control Assessment & Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Supports the Markets Controls Testing Utility by leading a team responsible for assessing control design, designing control assessment tools and developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by influencing the design of the quality review process, defining the work plan, and resolving escalations.
• Performs decision-making of control assessment design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Has the ultimate decision on controls assessment outlier escalations.
• Handles control assessment interactions with senior managers at Director or Managing Director levels.
• Maintains relationships and drives accountability with partners and stakeholders to drive control assessment success in support of the business's strategy.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Works with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses to assure appropriate management of Compliance and Operational Risks applicable to the Markets business.
• Oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with Markets.
• Approves assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training. Supports team members on topics ranging from testing design and execution to performance management and control assessment platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment testing.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments.
• Sets ambitious and measurable control testing goals for self and teams that align to business strategy and support business strategy realization.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

Qualifications:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct or indirect managerial experience.
• Experience managing Compliance and Operational Risks in a first line role, or experience in a second- or third-line assurance or testing role.
• Experienced in Markets products and distribution channels.
• Subject matter expert on controls design, execution and/or control testing.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Independent thinker and able to provide value-adding credible challenge to businesses/functions.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of rare-event risks. Well-versed in reviewing the dimensions of risk.
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds.
• Ability to balance strategic priorities with tactical actions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Experience of human-centered control design an advantage.

Travel Requirement:

• Less than 10% of the time.

Education:

• University degree preferred.

Primary Locations:

• Singapore

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

• Proficiency in Java for automation scripting.
• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.
• Strong understanding of API testing and tools like Postman, REST Assured, or similar.
• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.
• Solid understanding of QA methodologies, test planning, and defect management.
• Experience in testing web applications on multiple browsers and devices.
• Knowledge of CI/CD pipelines and integration with testing frameworks.
• Familiarity with version control systems like Git.

Job Summary

We are seeking a proactive Test Lead to ensure the quality and performance of our software products. This role involves spearheading comprehensive testing strategies, both manual and automated, while collaborating closely with cross-functional teams to deliver exceptional software solutions.

Mandatory Skill-set

• Degree in Computer Science or Engineering or Information Systems;
• Proven experience of at least 5-7 years in software testing, with a strong emphasis on test management and leadership roles;
• Strong understanding in Testing processes, guidelines, frameworks, checklist, policies and Test case management as well as quality assurance principles;
• Hands-on experience in testing activities, such as integration, regression, performance, and sanity testing, to ensure that software components align with defined requirements and functional specifications;
• Good experience in business application testing and exposure in cross-system testing (integration testing);
• Proficiency in developing and executing detailed test scenarios and test cases;
• Experience with defect (bug) tracking systems and managing documentation of testing results and issues;
• Experience in automation testing using Tosca, Selenium, Cucumber, Karate, Postman, Jmeter or other open source automation tools;
• Strong leadership and mentoring skills to guide junior testers and promote best practices;
• Detail-oriented mindset with a keen ability to identify defects and inconsistencies;
• Excellent communication and interpersonal skills for effective collaboration with diverse teams.

Desired Skill-set

• Certification in software testing (e.g., ISTQB, CSTE, CSQA);
• TOSCA certified

Responsibilities

• Lead the development and review of comprehensive test scenarios and test cases, ensuring adherence to specifications and quality standards;
• Oversee a variety of testing types to verify that software components meet specified requirements;
• Document test results meticulously in a bug tracking system like JIRA, prioritize issues, and ensure timely resolution;
• Collaborate with developers to identify, troubleshoot, and resolve issues effectively;
• Audit and enforce testing milestones and standards throughout the Software Development Life Cycle (SDLC);
• Provide ongoing support during System Integration Testing (SIT) and User Acceptance Testing (UAT), delivering progress reports to stakeholders;
• Foster daily interactions with business, technical, and project teams to ensure clear communication regarding project requirements;
• Maintain a comprehensive understanding of our products, features, and customer usage to inform testing strategies;
• Be flexible in taking on additional testing responsibilities as needed to contribute to the overall success of the project.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The role sits within the Operations COO organisation. We are a dynamic, global and diverse organization focused on regulatory controls for Markets Operations, which has a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and have a significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. Markets Operations have a Client Relationship Group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.Market Ops Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve operational challenges. We partner with Citi’s innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design, and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risks, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes and drive strategy across our industry.

Team Overview: Markets Operations Regulatory & Control is a newly created centralized team responsible for oversight of regulatory functions. The vision is to implement a best-in-class regulatory control framework focused on risk reduction, process improvement, ensuring consistency and transparency of all regulatory matters impacting Global Markets Operations.The target operating model consists of 4 key components:

• Regulatory Quality Assurance (QA) – Proactive execution of risk-based QA reviews to identify gaps and partner with the Market Operations teams to remediate any identified gaps
• BAU Regulatory Control – Monitoring of regulatory control exceptions and partnering with the relevant stakeholders to identify and remediate root causes at source
• Regulatory Change Management – Drive and implement various regulatory change and remediation programs for Market Operations; execute a robust change management framework to allow for the regulatory impact of operational and technology changes to be adequately assessed
• Regulatory & Legal Entity Governance – Oversee all aspects of regulatory and legal entity governance including but not limited to issue management, regulatory interactions, and the implementation of adequate governance forums to drive accountability and transparency

Job Purpose: This is a newly created role where the candidate will lead and contribute to initiatives in Asia across regulatory quality assurance, issue management, audit/reg exam and transaction oversight.Specifics of the role include:

• Plan and execute quality assurance reviews for identified regulatory reports and processes
• Execute regulatory strategy for Market Ops across teams in Asia in partnership with SMEs/leadership team
• Evaluate teams’ compliance with regulatory reporting framework through both broad-based and targeted reviews
• Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk
• Aid adoption of regulatory framework governance across teams in Market Operations
• Produce management reporting on issue management assurance reviews
• Co-ordinate responses for regulatory exams/audits as needed
• Investigate issues/breaches occurring in the region and provide counsel on remediation plans

The role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including:

• Implementing best practices and global consistency, simplifying & standardizing processes, and flows
• Opportunity to learn and acquire expertise across a range of products and asset classes
• Significant interaction with a wide range of stakeholder groups and senior management to help drive the agenda

Key Responsibilities: Organizational Oversight:

• Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; contributing to the delivery of periodic presentations to external regulators as required

Transformation to Target State:

• Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products
• Drive standardization of controls across regions and suggest opportunities for harmonisation across teams
• Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments
• Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environment

Story Telling:

• Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption – for each product and function, working in close partnership with the product Leaders
• Analyse risk metrics for trends and lessons learnt
• Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management
• Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing

People Agenda:

• Contribute to a culture of continuous improvement and cultivating a robust service and control environment
• Engage with our people and contribute to the development of effective and diverse teams across a global footprint
• Coach and mentor our people. Champion diversity and inclusion to create a working environment which allows our people to thrive and excel

Skills & Qualifications:

• BS/BA degree or equivalent work experience
• Relevant experience in a related operations role with commensurate product knowledge and risk/audit experience
• Expertise in SQL and Python preferred
• Excellent verbal, written, and presentation skills. In particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support strategic goals.
• Strong risk management and control mindset
• Self-reliant, good problem solver, results oriented
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a whole