Total 885 maintenance manager job vacancies in Quality Assurance / Control category in Singapore

Job Responsibilities

· Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Job Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams

· Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

· Must display a high level of professional judgment, commitment, integrity, and teamwork

· Excellent client facing, internal communications, written and verbal communication skills

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and the Bank’s other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with the Bank’s various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Skills:

• Test management across multiple streams

• Good organisational skills, with attention to detail

• Focus on quality and delivery, Experience with Data Migration testing

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

• Strong attention to details, excellent analytical and problem solving skills

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams

• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

• Must display a high level of professional judgment, commitment, integrity, and teamwork

• Excellent client facing, internal communications, written and verbal communication skills

• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.

You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.

You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.

You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.

You are responsible to lead and mentor team members as well as afoster good communication and teamwork within the department.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry

· Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques

· Proficient in Tableau would be an advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail

· Good oral and written communication skills

Responsibilities:

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Report performance of the quality activities minimally on a quarterly basis and management review annually.
• Responsible for interfacing with regulators and external quality auditors.
• Monitor and review quality indicators and quality related reports.
• Provide guidance to departments in the review and refinement of current practices and protocols/processes, as well as risk assessment.
• Lead / Facilitate other departments in the root cause analysis of non-conformances to put in place effective corrective actions.
• Facilitate proper process control relevant to services and products that affects safety, identity, purity and potency.
• Initiate process improvement practices and benchmarking to industry practices across departments to raise standards of operational excellence and service delivery
• Training and distribution of Quality practices within Company and regional teams when required.
• Act as company’s management representative in compliance assessments and coordinate with regulatory or accreditation bodies as and when required.
• Oversee the maintenance of document control centre and system for proper and updated records of quality documents.
• Assist and lead in root cause analysis, work process improvements and problem solving together with departments.
• Lead the monitoring of quality objectives/indicators across departments to ensure quality of products and services are maintained according to SOP and regulatory/accreditation requirements.
• Review processing records and other reports as required by applicable regulatory and/or accreditation standards.
• Drive yearly internal audits for audit readiness and interdepartmental coordination.
• Ensure departments are up to date with annual document reviews.
• Work with regional offices on quality matters.
• Ensure quality training for new and existing employees is performed and to ensure competencies of the quality department are up to date.
• Support with supplier/vendor qualifications with participating departments.
• Coordinate and review on a periodic basis, operational and quality risk assessment, including workplace safety.
• Review, perform and lead gap analysis of new/revised standards published by regulatory and accreditation bodies to ensure departmental SOPs are in compliance
• Setting up of Quality Management Practices and assist in risk assessment for new services or entities assigned

Requirements:

• Accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies)
• FACT (Foundation for the Accreditation of Cellular Therapy)
• GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the CGL’s services/products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

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WE ARE HIRING !! Apply now and make a difference.

Role: Test Program Manager

Job Requisition Number: JR29161, JR29162

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Test Program Manager (PROS), Group Infrastructure & Platform Services

Job Responsibilities

l Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

l Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

l Works with the testing service providers and other Banking clientsstakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

l Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

l Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

l Engages with various Banking clients stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

l Act as the first point of escalation for any issues raised by Banking clients stakeholders, testing service providers

l Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

l Drive and collaborate with all Banking clients stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

l Participate and contribute in forums, as required, to drive testing transformation and innovation

l Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

l Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

l Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

l Bachelor’s Degree or Master’s degree in computer engineering or related field

l Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

l Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

l Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

l Proven, successful track record of managing shared IT service development and/ or IT Testing Services

l Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

l Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

l Strong attention to details, excellent analytical and problem solving skills

l Experience in managing multiple external testing service providers

l Experience in managing multi-cultural, diverse, direct and virtual teams

l Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

l Must display a high level of professional judgment, commitment, integrity, and teamwork

l Excellent client facing, internal communications, written and verbal communication skills

l Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253

Responsibilities:

QA Automation Strategy:

· Lead and strategize the overall QA automation activities.

· Implement cutting-edge QA technologies and methodologies at an organizational level. Alignment with Business Objectives.

· Ensure alignment of QA automation strategies with business objectives.

· Drive the development of scalable and efficient automated testing environments.

Process Improvement:

· Implement agile processes across the team, Including SCRUM, Continuous Build and Integration, etc.

· Encourage continuous improvement of process while ensuring adherence to agreed-upon standards.

Performance Management:

· Set individual and team objectives, evaluate and manage performance, and create professional development.

· Lead critical problem resolution efforts and high-level decision making.

Team Leadership:

· Oversee multiple QA teams, fostering a collaborative and high-performance culture.

· Recruit, Onboard, and develop staff to enhance the capabilities of the QA teams.

Industry Expertise:

· Monitor industry trends and integrate best practices into the QA process.

· Advocate for QA automation across all stages of software development.

Qualifications:

· Undergraduate/first-level degree (e.g., Bachelor’s degree)

· 8+ years of QA experience in a data organization.

· Proven and demonstratable ability to deliver on time and with high quality.

· Proven ability to manage a large team that includes other managers and/or leads.

· Strong experience in QA activities throughout all stages of the SDLC.

· Strong experience with a wide range of QA methodologies.

· Strong experience leading test plan development.

· Excellent verbal and written communication skills.

· Strong knowledge of financial concepts.

Attributes:

· Demonstrated aptitude for collaborating with other functional areas.

· Results-oriented with a proven ability to get things done through people.

· Exhibit fundamental values of respect, passion, and courage.

· Excellent combination of technical and managerial skills.

Our client is a leading investment management firm in Singapore and they are looking for a compliance officer to join their team. This is a 6 months contract role.

Responsibilities:

• Utilize internal systems for monitoring and reporting in accordance to compliance processes
• Collaborate with internal and external stakeholders regarding compliance issues
• Support submissions to the Monetary Authority of Singapore
• Facilitate the onboarding of new investor clients
• Contribute to the preparation of compliance reports, reviews, and certifications

Qualifications:

• 3 to 5 years of relevant experience in compliance, preferably within a investment/fund management company
• Be proactive, accountable and responsive in terms of work flows and responsibilities
• Familiar with laws, rules, and regulations
• Adept at navigating various compliance systems

Who are we

Founded in 2019, Atlas Consolidated Pte Ltd is a financial technology company headquartered in Singapore. The company provides financial services to both consumers and businesses through the following subsidiaries and products:

▪ HugoHub, a full BaaS provider covering all aspects of the open banking value chain; Provider,

Aggregator, Distributor and Experience layers. HugoHub serves external wholesale clients as

well as the internal subsidiaries of Hugosave and HugoBank

▪ Trustbox, the world’s first digital trust with an FA licensed entity to serve HugoHub clients and

end-customers with trust products for their savings and investments

▪ Hugosave, Singapore’s first retail Wealthcare® and savings App

▪ HugoBank, shortly to launch HugoBank PK under a full Digital Retail banking licence (currently

under IPO)

▪ Additionally, Atlas holds:

o Major Payments Institution licence from the Monetary Authority of Singapore

o Regulated Precious Metals Dealer from the Ministry of Law, Singapore

o VISA Principal member for the issuance of prepaid and debit cards

Who we are looking for

A Compliance Senior Manager who will act as Deputy MLRO for Atlas Group of companies and support the Atlas Group Head of Compliance on the following:

▪ manage the Trustbox FA operational compliance and reporting

▪ manage Hugosave Standard Operating Guidelines which include customer onboarding and

monitor, identify and investigate fraudulent activities on our platform

▪ managing group policies on behalf of the Head of Compliance

▪ managing the Regulatory Radar on behalf of the Head of Compliance, conducting the initial

impact assessment for each new regulation and consultation paper

The role would report to the Atlas Group Head of Compliance and work closely with the cross-functional teams.

What a “Compliance Manager” means to us

Our Compliance Manager will be responsible for our customer onboarding process and help support

the development of our AML/CTF solutions, the creation of strategies consistent with our group values and the implementation of compliance procedures that meet both our regulatory and contractual

obligations.

How you can help us

▪ You will be someone who understands AML/CTF typologies in the payments and asset management sectors and AML/CTF frameworks and tools. You will have experience with:

▪ customer onboarding

▪ transaction monitoring

▪ financial services and payments

▪ financial advisory

▪ Familiarity with:

o Singapore’s Payment Services Act, Financial Advisers Act, and Precious Stones and

Precious Metals Dealers (Prevention of Money Laundering & Terrorism Financing) Act

o dealing with the MAS and other regulatory bodies in Singapore

▪ There are certain capabilities we believe are essential to the role:

Strictly Private & Confidential – Confidential Information, as defined under Confidentiality Agreement

o Assist in defining group standards to managing AML/CTF risks, developing onboarding

processes and policies

o Monitoring of customer payments (inbound/outbound) on an ongoing basis, account

conduct and identify high-risk transactions

o Work with Fraud Team in mitigating fraud and minimising risk through controls within a

fast-growing business

o Escalating and providing feedback to identified AML/CTF risks and issues

o Identifying and deliver solutions to improve our AML/CTF capabilities

o Performing qualitative and quantitative analysis to identify new AML/CTF typologies

o Be aware of regulatory requirements and apply them in the context of AML/CTF

o Applying a risk logic in reviewing information relative to customers and their activity

What we consider relevant qualifications, experience and knowledge

Skills and capabilities we believe are highly relevant include:

▪ 6 years of financial industry compliance experience

▪ Bachelors/ Masters degree or equivalent

▪ ACAMS, ICA or equivalent international qualifications in either of Anti-Money Laundering,

Compliance or Financial Crime Prevention

▪ Strong technical knowledge of AML & Fraud processes

▪ Previous experience working transaction monitoring tools

▪ Familiarity with asset management or trust businesses

▪ Extensive knowledge of Singapore financial services, regulatory bodies and payments industry

▪ Fluent English speaker and writer

Responsibilities

• Lead and manage the Compliance framework of the company business such as review of KYC and AML sanctions policies, and provide recommendations of suitable control measures and procedures
• Integrate the AML policy and procedures into a global policy and framework
• Set up proper procedures to allow various compliance personnel across the globe to work together
• Oversee and manage compliance teams in group companies
• Manage the regulatory licenses in the relevant jurisdictions
• Supervise onboarding process and ongoing monitoring of all services and developing risk management strategies, if necessary
• Prepare reports to senior management on key compliance issues
• Handle the internal and external compliance audit
• Evaluate the impact of ‘Monetary Authority of Singapore’ (MAS) consultation papers on business as well as related regulations in the areas related to our business
• Develop training materials to educate entire company, if necessary, to ensure highest level of compliance
• Review operational functions to enforce compliance with the relevant regulations

Requirement:

• At least 4 years of prior experience in compliance, auditing or risk management
• Bachelor’s degree in Business Law, Banking, or Finance from recognized institutions
• Conversant with CDD/EDD processes for individuals, corporates and merchants
• IT savvy in the use of compliance tools, systems and applications coupled with good knowledge of payment solutions
• Excellent communication and people skills to liaise with various levels of stakeholders
• Professional certification (e.g., Certified Anti Money Laundering, Certified Regulatory Compliance Manager) is a plus
• Being proactive, diligent, and resourceful

1. Overseeing the maintenance and renewal of licenses (Manufacturer, GMP, servicing vendor contract and etc.)

2. Ensure the requirements of Good Manufacturing Practice (GMP) and proper Standard Operating Procedures (SOP) are established, developed, periodic review, revision, implemented and maintained accordingly

3. Manage of the Document Management System be a custodian of the quality documents (e.g. Site Master File, Documented Procedures, etc), keep records and filing in proper order

4. To approve specifications, sampling instructions, test methods and other Quality Control procedures

5. To ensure the required initial and continuing training for manufacturing personnel is carried out and adapted according to need. Manage of the GMP Training System, schedule, teach, certify and monitor

6. Ensure warehouse storage and cleanroom stations cleanliness and environmental conditions are monitored and properly upkeep

7. Review scrutinize and approval of the test and/or inspection results on incoming receipt starting and packaging materials, excipients, intermediate, bulk and finished goods in a timely manner

8. Oversees and conduct sampling inspection, retention and in-house testing

9. Ensure manufacturing operation is within In-Process Quality Control (IPQC)

10. To monitor and ensure all necessary testing is carried out and the associated records evaluated, release or reject of finished goods in a timely manner

11. Batch Manufacturing Record (BMR) review and release

12. To ensure the qualification and maintenance of testing instrument, premises and equipment (laboratory instrument and production equipment maintenance, UV light, lighting and safety features like exit emergency light functionality, fire extinguisher validity and etc.)

13. Examination and assessment on the hygiene process and the production as per the company regulations

14. Conduct and assess new supplier factory qualification, continuing existing supplier factory assessment

15. To assess and monitor the outsource contractors (accredited laboratories, pest controllers, contracted manufacturers and etc.)

16. Review updates by local governing authorities (HSA) or PIC/S published latest revision, promulgate and implement new quality procedures when deem necessary

17. Manage of the Internal Audit System, schedule and conduct internal audit at planned interval based on the status and importance of the activity. The audit shall be conducted in accordance with procedures

18. To ensure that the appropriate validations (cleaning, equipment and processes) are carried out; manage validation through design, run, test and upgrade systems and processes through assessing measurements and interpretation of data

19. Manage of the annual Product Quality Review and stability process

20. Manage of deviations, complaints, incidents and recalls with proper handling, following up and investigation

21. Manage of the Corrective and Preventive Action System. Formulate the corrective measures for product defect or non-conforming product through the analysis of the causes and approach

22. Oversees quarantine stock and disposition

23. Manage of the Continual Improvement System, ensure suitability and effectiveness of the GMP is carried out at all times, strategize plans to enhance process to meet the quality of the products to build up quality reputation and the company brand name

24. Manage of the Risk Management process

25. Acting as primary quality contact and qualified person for internal and external quality compliance matters

Job Responsibilities

Examinations

• Perform technical reviews and checks on the SCAQ professional and foundation exam papers.
• Work with examiners or co-examiners in the setting and revision of examination questions, answers and marking guides for the technical modules and ensure that the examination questions are set at an appropriate level that meets the standard and rigor required for the programme.
• Assist with exam-day administration, including resolution of invigilation matters.
• Manage the exam marking processes, including liaising with markers, managing of exam appeals according to applicable frameworks and policies.
• Support the secretarial duties of workgroups and committees, including material preparation, presentation at meetings, etc.

Learning materials

• Review and check that learning materials are designed and developed according to programme and module guidelines regarding order, clarity, conciseness, style and terminology.
• Liaise with developers, writers and reviewers on the refresh and updates of learning materials.
• Assist in the development of e-learning contents and resources for programme modules, e.g. recorded webinars, quizzes, etc.

Employer management

• Manage accreditation and re-accreditation of employers under the programme.

Learning Organisation management

• Manage accreditation and re-accreditation of learning organisations under the programme.
• Monitor and communicate with registered learning organisations.

University accreditation

• Work with Institutes of Higher Learning (IHLs) based locally and overseas on the review of syllabus and course requirements to support the accreditation and reaccreditation of university degrees according to frameworks and policies.
• Communicate and engage stakeholders in IHLs on relevant changes and updates to the programme.

International recognition and programme reviews

• Work with external stakeholders such as overseas professional bodies and government agencies.
• Participate in the review, assessment and /or negotiation process in connection with module interchangeability, mutual credit recognition, mutual recognition agreements and/ or reciprocity agreements with professional accountancy bodies globally.

Job Requirements

• An Accountancy degree from a recognised university. Holding a CA (Singapore) or equivalent professional qualification is preferred.
• At least 6 to 7 years of working experience in accountancy-related fields. Having experience in education or adult learning would be an advantage.
• Able to work independently as well as in a team.
• Strong attention to detail and meticulous
• Ability to prepare and carry out well-articulated presentations.
• Good written and oral skills.

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Our reputable client in Singapore is looking for Test Manager to join their team in Singapore.

Ø Plan and manage the runbook for all testing phases SIT,UAT, Mock Run and Production Implementation

Ø Lead respective test teams.

Ø Coordinate between Business and Dev team for queries and clarifications.

Ø Responsible for running defect triage calls.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø Strong functional domain experience in Trade for Banking.

Ø 8-10 Years of testing experience in Test Management .

Ø Defining RTM, Test Strategy, Test Plan, RTM, Test Execution.

Ø Experienced in Technical ,Functional, Automation and Performance Testing.

Ø Experience in delivery models like Agile (Scrum and Kanban).

Ø Awareness of Tech Stack suite.

Ø Knowledge of products like Finastra FTI, FCC.

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Join our client's centralized testing team as a seasoned and hands-on Senior Test Lead. In this role, your primary responsibility involves orchestrating the planning, design, and execution of testing activities for a significant migration project.

Mandatory Skill-set

• Degree in Software Engineering, Computer Science/Engineering;
• At least 8 years of experience with minimum 3 years into Software Quality Assurance / Testing as Test Manager;
• Good working knowledge of test automation framework & tools (such as TOSCA & Selenium)
• Experienced with a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence;
• Good experience with SDLC practices of Agile, Behavioral and Test-Driven Development;
• Strong knowledge of test methodologies and approaches;
• Experience with documenting business requirements and/or flows and can prepare test cases;
• Exceptional communication and leadership abilities for effective cross-functional collaboration;
• Robust stakeholder and vendor management skills;
• Has strong team skills, interpersonal skills, time management skills and able to handle tight deadlines.

Desired Skill-set

• Certification in TOSCA or Selenium or ISTQB;
• Experience in SAP S/4HANA, SAP Ariba, SAP Concur and SAP SuccessFactors.

Responsibilities

• Engage with stakeholders to comprehend project requisites and craft a comprehensive test plan aligned with business objectives;
• Tailor a testing strategy, delineating the approach and utilization of automated tools while identifying avenues for process optimization;
• Ensure seamless execution of the testing strategy while maintaining hands-on involvement in test case execution;
• Compile and present test progress reports and defect metrics to project stakeholders and management;
• Identify and mitigate testing risks and impediments to ensure project continuity;
• Drive initiatives to enhance testing practices, tools, and methodologies;
• Ensure adherence to vendor contracts and quality standards in testing deliverables;
• Manage and support user testing efforts, ensuring timely completion.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Global MNC, Market leader in Pharmacuetical Industry
• Dynamic and professional development-oriented environment

About Our Client

The client is a global pharmaceutical and healthcare organisation. They are a leading player in the industry, known for its extensive research and development efforts in the fields of pharmaceuticals, biotechnology, and healthcare solutions. With a strong commitment to innovation, they aim to improve patient care and well-being through the discovery and development of a wide range of medical treatments, including prescription drugs, generics, and cutting-edge therapies. They have a significant global presence and a diverse portfolio of products, spanning from pharmaceuticals to generic medications. Currently, they are looking for Quality Control Manager to join their team.

Job Description

• Optimise workflow efficiency and procedures, assist in validation procedures and reports
• Establish quality systems for the QC Raw Material lab in compliance with regulations
• Ensure timely document review and testing, implement production tracking systems to facilitate raw material quality testing and evaluation
• Manage budgeting and resource planning
• Manage global stakeholders
• Address deviations and propose corrective actions, review QA/QC documents to ensure compliance with specifications and regulations
• Improve test procedures for enhanced efficiency, provide technical support to various departments, and train QA/QC staffs on new methodologies and instrumentation

The Successful Applicant

• Bachelor Degree in Biologics, Chemistry, Pharmaceutical, Chemical Engineering or relevant field
• Experience with Quality Control Raw Materials processes within biopharmaceutical industry
• Strong leadership skills
• Strong in stakeholder management and equipped with business and financial acumen
• Prior knowledge of regulatory requirements, along with familiarity with industry tools and systems
• Demonstrate good understanding of cGMP, knowledge of manufacturing, quality control and validation requirements and activities

What's on Offer

• Dynamic, collaborative and engaged workplace culture
• Attractive renumeration package with great career advancement opportunities
• Strong leadership team

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Responsibilities:

· Prepare and review compliance handbook

· Handle MAS filings and inquiries from regulatory bodies

· Perform regular compliance checking to ensure compliance with regulatory requirements

· Handle KYC and AML-related matters as well as client onboarding compliance check

· Provide relevant advisory to business/support units and other AML teams on matters relating to compliance issues, transaction monitoring review and investigation conducted by the unit

· Perform analysis of suspicious transaction/activity reports to identify AML risk trends to support the AML risk management and controls within the Group

· FATCA / CRS reporting in accordance with relevant requirements

· Handle CPT related matters, such as update of CPT register

· Develop regulatory governance frameworks, policies, and procedures to effective management of regulatory risks for company, clients

· Facilitate and address any MAS queries and external authorities, as well as internal and external audits

· Familiar with outsourcing guidelines and prepare relevant policies, procedures and documents in compliance with MAS regulations and guidelines

· Undertake other ad-hoc duties as assigned

Requirements:

· University Degree in Business, Law, Finance or related disciplines

· At least 3 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements

· Strong knowledge or prior experience in key regulatory requirements such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, and AML/CFT regulations

· Work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure

· Familiar with FATCA and CRS reporting is preferred

· Effective communicator in both English and Mandarin to liaise with Mandarin speaking clients

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

ob Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Tax Manager (Singapore Country Role - Compliance )

Our client is a leading logistics brand that is globally headquartered in Europe but is regionally headquartered in Singapore.

This role is going to manage Singapore tax compliance on GST, WHT, Direct and corporate taxes. You would be reporting into the Finance director for Singapore who manages 3 legal entities.

Responsibilities:

• Prepare the filing of GST, VAT, WHT, and CIT returns in accordance with statutory deadlines, ensure timely filing of all required deliverables; (ACAP)
• Prepare monthly, quarterly and annual tax provision; address and resolve any issues that arise during the tax preparation process.
• Manage tax queries and handle tax audits conducted by the tax authorities.
• Respond to information requests for external and internal audits.
• Monitoring existing tax incentives requirement, including EDB grant submission and audit.
• Assist in preparation of local Transfer Pricing Documentation.
• Handle ad hoc tax related projects as assigned from time to time.
• Managing withholding tax and corporate tax filings
• Overseeing income tax and handling queriers related to it.

Requirement

• Bachelor of Accountancy, Finance, or relevant discipline, preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm plus commercial experience within logistics, e-commerce or freight forwarding industry.
• Must be familiar with Singapore Tax laws and guideline
• Possessing an accreditation by SCTP will be an advantage, e.g. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)
• Working 5 days a week from the office in Tampines
• Great work life balance
• Harmonious and healthy work culture.

Singapore Citizen or PR only!

In-charge of process maintenance and improvement,

 Ensure Customer Satisfaction

 In charge of Quality Management System implementation and maintenance

 Handle and answer customer complaint

 Implementation and Maintenance of SAC SINGLAS Accreditation

 Coordinate with Headquarter on improvement and action items on quality

issues.

 Support to Singapore Sales and Market Development on technical and commercial

requirements

 Attends technical bid evaluation / technical clarification meetings and closes all issues

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

Responsibilities:

1. Halal Compliance:

• Develop and implement a robust system to ensure compliance with halal requirements in all aspects of food production.

• Conduct regular audits and inspections to verify the adherence to halal standards by suppliers and internal processes.

• Work closely with the production team to address and rectify any non-compliance issues related to halal requirements.

2. Quality Assurance:

• Establish and maintain quality control procedures to guarantee the consistency and safety of our food products.

• Conduct routine inspections of raw materials, production processes, and finished products to identify and address quality issues.

• Collaborate with cross-functional teams to implement corrective actions and continuous improvement initiatives.

3. ISO Certification and Project Assistance:

• Assist the Operations Manager in handling ISO Certification processes and related projects.

• Develop, implement, and maintain the Food Safety Management System ISO 22K.

4. Audit Management:

• Manage external/internal quality audit programs from audit planning to implementation to ensure compliance with relevant regulations and standards.

• Liaise with government agencies, certification bodies (e.g., pest control, SFA, SOCOTEC).

5. Management Review and Continuous Improvement:

• Conduct management reviews to identify improvement opportunities in the current production process.

• Implement changes based on review outcomes to enhance overall efficiency and effectiveness.

6. Supplier Management:

• Periodically monitor supplier performance, conduct assessments, and approve new suppliers.

7. Training and Collaboration:

• Support and create training materials, working closely with various departments to deliver work plans.

8. Daily Inspections and Process Enhancement:

• Conduct daily inspections to identify areas for improvement, nonconformities, and opportunities for enhancing quality processes.

9. Collaboration with Production Team:

• Work with the production team to build a product that complies with quality standards and ensure the product is released to meet food safety and food hygiene requirements.

10. Incident Handling and Recall Procedures:

• Establish and implement effective procedures for handling food safety incidents and recalls.

• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

Requirements:

o Bachelor's degree in Food Science, Quality Assurance, or a related field.

o Proven experience in quality assurance, preferably in a central kitchen or food production environment.

o In-depth knowledge of halal requirements and certification processes.

o Strong analytical and problem-solving skills.

o Excellent communication and interpersonal skills.

o Attention to detail and commitment to maintaining high-quality standards.

o Certification in Food Safety and HACCP is a plus.