Total 47 quality assurance job vacancies in Quality Assurance / Control category in D14 Geylang, Eunos

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Overview

Quality Checker team of Card Centre performs quality checks on every card mailers after card personalization, ensuring that we meet our service level on accuracy.

Key Responsibilities

• Responsible for performing quality checks on Bank cards
• Meeting Service Levels of the Banks
• Performing end day reconciliation for internal reporting
• Other ad-hoc duties

Requirements

• Minimun qualification, Nitec
• Prior working experience in production line highly preferred
• Meticulous & eye for detail
• Must be able to commit 5.5 days work week

质量工程师（Quality Engineer)

Responsibilities:

To manage the Quality Assurance & Quality Control (QA/QC) function so that quality products/services are supplied.

Liaison with customers, consultants, engineers, inspection bodies and suppliers on matters relating to quality assurance.

Coordinating with Production/Plant Managers to conduct investigations on quality deficiencies.

Conduct site visits to ensure that quality of products supplied is within design parameters.

Co-ordinate all QA/QC operations to ensure that customers are satisfied with the level of products/service provided.

Co-ordinate with the Sales and Production Departments to ensure that customer complaints are professionally and efficiently resolved.

Develop QA/QC systems and set achievable targets

Ensure Production comply with quality procedures.

Assist Project Management team on project/safety for daily activities and Quality Management

Work with Production Manager and Plant Manager to minimize defects

Comply with all requirements for the continuity of ISO certifications

Requirement:

Relevant Qualifications in Engineering or equivalent

possess training certificate in ISO Quality Management System, Quality Engineer, CONQUAS, BCA-Good Industry Practices would be advantageous

Comfortable working within a fast-changing environment, ability to multi-task and cope with ambiguity

Strong communication and interpersonal ability, coupled with influencing skills

Independent and a self-starter, with strong personal drive to initiate and implement

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman
• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• We aim to drive the adoption of modern software delivery at government agencies in order to better serve the needs and expectations of Singaporeans.
• As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.
• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and the teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

Requirements

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Summary Benefit:

• Salary range: $2000-$2500
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

Job Information

· Salary Package: Basic (starting from 2k) + Performance Bonus

· Other Benefits: Medical & Dental coverage

· Working Days: Monday – Friday + Half-day Saturday

· Working Hours: 8.30am – 5.30pm (Weekdays), 8.30pm – 12.30pm (Saturday)

· Working Location: Ubi/Eunos

· Job Contract: Full-time Permanent role

Responsibilities

• Perform daily, weekly & monthly inspection reports.
• Analyse and trouble-shooting production quality issues.
• Material receiving inspection
• Disposition of non-conforming products (incoming & outgoing).
• Handle customers’ complaint (CAR) with effective corrective actions.
• Provide training to QC inspectors.
• Liaise with client inspector on inspection point(s).
• Conduct regular line audit and drive for quality improvement.
• Conduct internal ISO audit and manage external customer audit.
• Conduct PMI, Pressure & PT tests
• To keep and update all the Welding Procedure Specifications (WPS) and
  Procedure Qualification Records (PQR)
• To keep and update all non-conformance reports (NCR), follow-up sheet, calibration status report of measuring and test equipment.
• Carry out any other duties as and when assigned by the immediate supervisor or higher management.

Requirements

• 2 years relevant working experience in related industries
• ASNT Level II
• Attention to Detail
• Strong written and verbal communication skills
• Effective time management
• Independent & keen learner
• Flexible and adaptable
• Able to manage high levels of stress
• Proficient in Microsoft applications: Outlook, Excel, Word, Power Point, etc.

Job Description

• Generate inspection report, Certificate of Compliance (COC) and other relevant documents required for shipping
• Prepare inspection, Frist Article inspection report, other QC reports as specified in the quality plan
• Use ERP system (EPICOR) daily to accurately move and manage finished goods throughout the plant into inventory
• Convert raw files to PDF format; scan files and electronically store into various databases
• Carry out incoming, in-process inspection, outgoing inspection and planned dimensional checking of products as per quality plan
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowledge in basic computer skills, able to write reports, read engineering drawings
• Capable to operate measuring equipment such as calipers, toolmaker scope OGP (preferred but not required)
• Knowledge of quality system such as sampling rules (preferred but not required)
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Working Location: Ubi area

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview:

As a Quality Management Intern, you will assist our Quality Assurance team in establishing and maintaining the ISO 9001 QMS. You will gain hands-on experience in quality management principles, documentation practices, and continuous improvement processes. This internship offers a unique opportunity to learn about ISO standards and contribute to the development of our quality management framework.

Responsibilities:

• Support QM Documentation: Assist in the creation, revision, and maintenance of QM documentation, including policies, procedures, work instructions, and forms.

• Data Analysis: Help analyze quality data and metrics, generate reports, and identify trends or areas for improvement.

• Process Improvement: Contribute to process improvement initiatives by participating in root cause analysis, corrective action planning, and effectiveness reviews.

• Audit Assistance: Support internal and external audits by preparing necessary documentation and coordinating audit logistics.

• Training Support: Aid in the development and delivery of QM training materials and sessions for employees.

• Compliance Monitoring: Assist in monitoring compliance with quality standards, regulatory requirements, and internal policies.

• Project Assistance: Work on special projects related to quality management and process optimization as assigned

Requirement:

• Currently pursuing a diploma or degree in Business Process and Systems Engineering, Quality Management, Industrial Engineering, or a related field. Recent graduates may also be considered.

• Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Basic understanding of quality management principles, ISO standards (e.g., ISO 9001), and quality tools (e.g., root cause analysis, statistical analysis) is preferred.

• Excellent written and verbal communication skills.

• Ability to work effectively in a team environment and collaborate with cross-functional teams.

• Enthusiasm for learning and a proactive attitude towards taking on new challenges.

• Resume stating nationality and school name due to MoM requirement, Singaporeans/PR preferred.

Screening Questions

1) Do you have basic understanding of quality management principles, ISO standards (e.g., ISO 9001), and quality tools?

2) Are you currently pursuing a degree in Engineering, Quality Management, Industrial Engineering, or a related field?

3) Do you have excellent written and verbal communication skills.

• Possess knowledge in GMP and halal certification processes
• Assist in GMP preparation for audit
• Assist QC manager in daily operations
• Testing of finished products against specifications and to notify for any out of specifications
• Maintenance of manufacturing facility as per GMP requirements
• Prepare products for testing from external laboratories
• Conduct instrument analysis and calibration of laboratory equipment and basic equipment maintenance
• Assist in generation of Certificate of Analysis
• Conduct incoming materials check

Requirements

• Minimum Diploma in Chemistry or relevant courses
• Minimum 2 years of experience
• Able to work independently with minimal supervision
• Able to write and communicate in English
• Knowledge in Excel and word
• Knowledge in SAP will be an added advantage

Job Scope:

• Responsible for full spectrum of the Company’s quality standard
• Issue, maintain and file all QA reports (e.g. 8D report)
• Ensure maintenance of proper records pertaining to quality related issues
• Send QA reports to vendors
• Ensure timely closure and response of all QA issues
• Ensure effective corrective action taken for all NCR/CAR issued
• Follow up with vendors on their corrective action for rejected parts
• On-site audit at vendor’s location whenever required
• Conduct FA inspections
• Issue, maintain and file FA reports
• Maintain and upkeep Quality Management System and Quality System Procedure in accordance to ISO9001

Trait, Skills and Qualifications:

• Diploma / Degree in Electronics Engineering
• Possess knowledge of ISO9001
• Knowledge on ERP system would be an added advantage
• Resourceful and able to work independently
• Good at problem solving, negotiating and communicating
• · Team player

Our client specializes in controls design, including conveyor controls, tooling controls, process controls, vision system integration, and UL-certified control systems is in search of

Quality Technician - West

Responsibilities

• Review each circuit of the schematic to ensure proper wiring, confirming correct separation of voltages, communication, main power, and any accessory outlets.
• Verify that all parts match the Bill of Materials (BOM).
• Perform point-to-point continuity tests to ensure correct wiring.
• Check the correct wire gauge and colour.
• Inspect all labels, sit-track tags, for proper placement, accuracy, and cleanliness.
• Apply power to the panel to ensure all electrical components function correctly.
• Verify the paint colour and ensure no damage to the paint job.
• Document any discrepancies on the corrective action sheet and inform the appropriate team leader for necessary corrections.
• After repairs, recheck and verify that corrections are complete, initial the "checked by" box on the corrective action sheet.
• Sign off in the "QC checked by" box for the quality inspector on the QA sheet.
• Release the enclosure for dock audit and prepare it for shipment to the customer.

Requirements

• Minimum Nitec and above or its equivalent
• Ability to read and interpret electrical schematics preferred
• Knowledge of controls design preferred.
• Ability to work both independently and within a team

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected]stating your current and expected remuneration together with notice period required to current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

MKS is committed to being the highest quality and reliability provider of laser-based manufacturing systems for leading electronics and device manufacturers world-wide; helping them to optimize production of the materials, components and systems that are an integral part of the electronic devices in use today.

As part of the mission, the Quality Test Technician will be supporting EE Test Engineering in troubleshooting and repair activities on ESI PCBA/Control units.

Key responsibilities:

• Conducting First Article Test on new Subsystem, PCBA and Cable assemblies. Analyzing and determining hardware test requirements, supporting Test development activities.
• Maintain, Modify and Improve Test System hardware and fixtures.
• Support Engineers to deploy the new Test Fixtures at Production and external supplier. Resolve the Test Fixtures and Equipment issues on time.
• Perform hands-on assembly, set-up, testing, troubleshooting of PCBA and prioritize to resolve the issues.
• Support of FPY improvement activities and determines root cause of Manufacturing low Yield / Quality issues.
• Support Engineers to setup and conduct experiment/tests, compile and analyze data.
• Handle Field failures troubleshooting and provide updates to Engineering team to prevent future occurrences.
• Incorporate continuous improvement concepts and techniques into all aspects of Job.
• Inspect incoming mechanical parts and materials to ensure they meet required specifications and quality standards.
• Performs other duties as assigned by supervisor based on business needs.

Requirements:

• Minimum of three (3) years of experience in PCBA Testing and troubleshooting is preferred.
• ITE / Diploma or higher in engineering or equivalent.
• Able to read and interpret Electrical Schematics, Specifications and Manufacturing manuals.
• Experience with test equipment e.g. function Generator, Oscilloscope etc.
• Good written and verbal English language communications skills.

• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

• Conduct regular and thorough food safety and hygiene inspections across all outlets, central kitchens, and supplier.

• Ensure timely and effective follow-up on corrective actions identified during audits.

• Coordinate with relevant departments to ensure corrective actions are implemented and documented appropriately.

• Develop, assist in, and conduct in-house training programs on food safety, hygiene, and quality assurance for staff.

• Conduct detailed investigations into incidents related to customer feedback, product quality, or supplier issues.

• Document findings and ensure corrective actions are implemented to prevent recurrence.

• Assist in the implementation, management, and continuous improvement of the Hazard Analysis and Critical Control Points (HACCP) system across the central kitchen and outlets.

• Other ad hoc duties assigned by the company.

Requirement

-Diploma in Food Science or a related field.

-Min 1 year of experience of related work experience.

-In-depth knowledge of HACCP principles and other relevant food safety management systems.

-Proficient in Microsoft Office.

-Ability to work independently with minimal supervision.

Quality Assurance (QA) is responsible for overseeing and ensuring the highest standards of product and service quality across the organization. This role ensures that all operational processes comply with company guidelines and regulatory standards to improve staff performance and service delivery. This role will regularly audit processes, lead staff development, and foster a culture of continuous improvement through coaching and training.

1. Quality Assurance (Internal Audit)

• Develop, implement, and maintain quality assurance standards and procedures in line with company goals and industry best practices.
• Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
• Analyze quality performance data and generate reports to identify areas for improvement.
• Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
• Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
• Ensure compliance with local and national regulations related to health, safety, and environmental standards.
• Develop policies for quality control and ensure adherence across all departments.
• Work with suppliers and vendors to ensure that products meet quality specifications.

Manage Operational Risks

• Implement Workplace Safety and Health Policy practices
• Ensure that all stores complied to all MB policies and guidelines.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

Manage Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management
• Review systems and processes for workflow and productivity improvement.
• Contribute ideas and cooperate in the execution of on-going initiatives.
• Perform any other duties and responsibilities as and when assigned by Management.

Other Prerequisites

Education & Certification

Degree in Hospitality or related field preferred

Experience

1. Proven Audit experience, preferably in the F&B or services-related industry
2. Have at least 6 years of working experiences with managerial or supervisory capacity.
3. Excellent communication, presentation, and interpersonal skills
4. Proven leadership skills and ability to operate independently.
5. Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
6. Good problem solving skills
7. Extremely organized and goals oriented
8. Outstanding written and verbal communication skills and Strong and confident presentation style
9. Meet the attendance guidelines of the job and adhere to departmental and company policies
10. Proficient in Microsoft Office applications
11. Candidates must have a good command of spoken and written English, and any additional language is an advantage
12. Excellent Communication skills in group presentation
13. Pays attention to details
14. Mature, meticulous, resourceful, organized and able to work independently
15. A team player and takes initiative to assist other Team Members when required
16. Have impeccable follow-through; and "Can Do" attitude and mindset
17. Be willing to work any day and any shift
18. Well-groomed and professional disposition
19. Able to commence immediately

Responsibilities

• Generate inspection report, Certificate of Compliance (COC) and other relevant documents required for shipping
• Prepare inspection, Frist Article inspection report, other QC reports as specified in the quality plan
• Convert raw files to PDF format; scan files and electronically store into various databases
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowlege in basic computer skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Will provided with Training
• Able to commit for a period of at least 6 months
• Working Location: Ubi area

* Kindly indicate the period you are able to commit to the intership in resume*

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments