Total 2 support advisor job vacancies in Quality Assurance / Control category in d17 loyang changi

Job Description:

• Serve as a focal point of contact for customer on aircraft status monitoring, work progression and smooth running of FH3P daily operations.
• Updating of flight schedules into WATS and ensure that all re-timed flights are manually amended in WATS
• Ensure precise and on-time communication regarding all schedule disruptions with customers.
• Generate daily flight movement report.
• Ensure that EOHFs are correctly raised for all chargeable transits.
• Collating seasonal flight schedules
• Scanning and forwarding of tech logs/fuel chits/TR check sheets to MCC/airlines
• Monitor and manage incoming telex and emails from Airlines regarding changes to a/c type, equipment, work requirements to ensure customers' requests are processed
• Follow through with differing post-flight operating procedures, depending on the airline requirement
• Send delay reports to customer MCC, update delay reports into CAMS and consolidate all reports for weekly reporting.
• Keep track of all details regarding AOG and ad-hoc requests
• Performs other duties as assigned to him/her by the Supervisor

• Job Requirements

1. NITEC / Higher NITEC, preferably in an Engineering discipline
2. Must be proficient in Microsoft Excel, Word, and Outlook.
3. Able to communicate effectively verbally in writing in standard English.
4. Able to work rotating shifts, including weekends and public holidays.

Job Responsibilities:

• Read telex and action accordingly.
• Inform apron of aircraft changes, edit in CRO Editor and send CALL BACK to all concerned.
• Ensure requests for SIA stretcher/ Supplementary Oxygen kit and update in stretcher/ Supplementary Oxygen Kit chart-update the systems.
• Update flight observer chart and fax to IGO and provide a copy to MAINTROL.
• Any last-minute aircraft change less than 2 hours to STD, CRO will call refuellers directly and inform of aircraft change.
• Prepare SQ and Scoot (including Line Station) Delay reports.

Job Requirement:

• Minimum ITE Certificate in any discipline
• Familiar with Microsoft excel and SAP
• Experience in performing coordination, data entry, and generating reports
• Able to quick response to any last minute’s aircraft changes and react promptly
• Possess good communication skills
• Able to work under pressure
• Comfortable with rotating shift (12hrs Morning & Night) pattern based on 2 days’ work and follow by 2 days off work arrangement.