Total 3 support advisor job vacancies in Quality Assurance / Control category in Singapore

Our client is an established corporate finance house with a long-standing reputation. An expert in the small-medium enterprise space across various disciplines – IPOs, corporate advisory for listed companies, Catalist sponsorship, underwriting and share placement, fund raising, mergers and acquisition, equity research and fund management. We are currently one of the market leaders in terms of Catalist Sponsorship clients in Singapore with clients in various industries ranging from consumer services, technology, construction and F&B.

Key Responsibilities:

• Provide support in managing a portfolio of client companies listed on the Catalist Board of the Singapore Exchange
• Provide necessary advice for listed companies’ directors and management on continuing listing obligations and corporate governance matters
• Maintain an excellent relationship with the regulators through close and regular dialogues to drive resolution of issues
• Conduct compliance review of corporate actions carried out by clients, including shareholder circulars, public announcements and press releases
• Drive regulatory applications/notifications to clients and stakeholders and addressing regulators’ queries and requests in a satisfactorily and timely manner
• Carry out ad-hoc tasks/projects as requested by the immediate team leader
• Prepare/maintain documentation, compliance papers for internal committee approvals and application/consultation letters to the SGX
• Assist in providing training on relevant listing rules and regulatory matters to stakeholders
• Monitor daily share price and media reports of clients

Key Requirements:

• Degree in Accountancy/Business/Finance
• At least 2 years of working experience as an external auditor in Big-4 audit firm.
• Good understanding and analyzing financial statements.
• Generate financial reports.
• Self-motivated, responsible, meticulous, strong analytical ability and project management skills, able to work independently and a good team player
• Able to communicate effectively with clients, regulators and other professionals such as lawyers, auditors, financial advisors and valuers

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful