Total 555 system analyst job vacancies in Quality Assurance / Control category in Singapore

The Opportunity

• Adecco is partnering with a leading bank to look for AML Compliance Analyst with experience in KYC/ AML
• Office Location: East
• 6 months contract
• Salary between $4000 to $4600 depending on relevant experiences

The Compliance Anti Money Laundering Risk Management Analyst is an intermediate level role responsible for recommending/establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data, and formulate strategic recommendations on policies, procedures, and practices.

Responsibilities:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders

• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas

• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases

• Conduct Cross Sector reviews among multiple Citi business lines.

• Document and report the review/investigation findings and prepare case files with the required supporting documentation

• Summarize, in writing, clear and concise findings of the investigation

• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))

• Manage risk by analyzing the root cause of issues and impact to business

• Has the ability to operate with a limited level of direct supervision.

Qualifications:

• 0-2 years of relevant experience

• Experience and knowledge of AML regulations/laws (such as the Bank Secrecy Act, the US Patriot act, US Treasury AML guidelines, and OFAC requirements)

• Experience writing and preparing Suspicious Activity Reports (SARs)

• Proficient computer skills with a focus on Microsoft Office applications

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s Degree/University degree or equivalent experience

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply AML Analyst (6 months)
• We regret to inform that only shortlisted candidates will be contacted

Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing
• Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment.
• Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Requirements:

• Min Diploma/ Degree in any science related field
• Min 2 years of experience, preferably in an GMP environment
• Prior experience with HPLC, GC
• Able to start immediate or on short notice

Interested candidates please send your updated resume to:

[email protected]

Attn: QC Lab Analyst (GMP, Biopharma Plant MNC/ Shift, Up to $4500 Basic) #HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• To work closely with Relationship Managers to facilitate the collection of KYC and relevant documents with respect to account opening, periodic review and other related procedures and local regulations
• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.
• To follow the CDD and KYC review in client on-boarding and periodic review process
• Need to liaise with different stakeholders
• Prepare regular reports for management review
• Participate in ad hoc related projects

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include the ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• Compliance review of the CDD and client screening function, such as ensuring that CDD processes meet policy standards and working with the Compliance Manager to manage risk.
• Maintain MVGX’s regulatory and compliance documents which include MVGX’s KYC and AML, Listing and Trading rules, Conflicts of Interest and other policies and procedures to ensure they are up-to-date and comply with MAS and MVGX requirements.
• Executing processes to review new and existing account documentation for completeness and validity.
• Ensure ongoing processes and controls is complete and accurate recordkeeping of all documentation and relevant communications with internal stakeholders, regulators, and clients.
• Advise on, and escalate, higher risk relationships and reputation risks arising from CDD and customer screening.
• Partner with functional experts (i.e., Legal, Business, etc) to develop procedures, processes, and controls.
• Provide full support on all regulatory and compliance matters, including periodic reporting and submissions to the Monetary Authority of Singapore.
• Other ad hoc matters as and when required.

Requirements:

• Diploma or bachelor’s degree in law, finance, business management or a related field.
• Minimum 2 years of relevant experience in fintech industry or Digital Payment Token (DPT) Service Providers.
• Familiar with Payment Services Act (PSA) would be advantageous
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Training will be provided to the suitable candidates. Prior experience in clientonboarding and AML/CDD in a financial institution is a plus.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required.
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Management System Analyst to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Responsible for managing non-conformance reports (NCRs).
• Conduct verification of raw materials.
• Reviewing and verifying process travelers sequences
• Supporting Quality Inspectors
• Provide support to Quality Inspectors.
• Work with various personnels/departments to ensure transfer to ensure smooth product transitions.
• Assist in establishing and maintaining the quality system.
• Develop inspection and test plans.
• Participate in Root Cause Analysis and corrective actions.
• Ensure timely resolution of supplier issues.
• Analyze failures and implement preventive actions.
• Contribute to continuous improvement efforts.
• Conduct audits and address findings.
• Prepare Quality Assurance reports.
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Engineering or other relevant equivalent field of study.
• Minimum 3 years relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

We are hiring Compliance AML Analyst - 6 Months Contract (Might extend)

Job Description:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders
• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation
• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business

Requirements:

• 0-2 years of relevant experience
• Experience and knowledge of AML regulations/laws (such as the Bank Secrecy Act, the US Patriot act, US Treasury AML guidelines, and OFAC requirements)
• Experience writing and preparing Suspicious Activity Reports (SARs)
• Proficient computer skills with a focus on Microsoft Office applications
• Consistently demonstrates clear and concise written and verbal communication

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

his position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum ITE/ Higher Nitec/ Diploma in related Science.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 8 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

This position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum Diploma in related Science.
• Minimum 3 years of experience in routine QC operations.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 8 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Salary: up to $4.5k + allowances

Job Duration: 1 year

Working Days & Hours: 3223, 12 hour rotating day/night shifts

Location: Tuas (Islandwide Pickup)

Job Description:

• Responsible for housekeeping duties in the lab.
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process
• Control samples and final API and data verification.
• Ensure that all test equipment is used and maintained correctly.
• Perform any method transfer or method qualification reports or equipment qualifications and support the
• Transfer of new products.
• Maintain up-to-date, complete and precise records of all tests performed.
• Adhere to cGMP and GLP requirements and apply 6S concept.
• Assist in the resolution of quality problems as required.
• Developing and changing of in-house laboratory procedures as appropriate.
• Train new analyst.
• Support Audit preparation and any audit related activity
• Adheres to and supports all EHS & E standards, procedures and policies
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Job Requirements: Min Diploma/Degree in Chemistry/relevant fields with 2 years API experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

about the company
Our client is a renowned insurance firm in Singapore. They are now looking for a Compliance Assurance Analyst (AML) to be responsible for supporting customer on-boarding operations and Anti-Money Laundering functions.

about the job

• You will be responsible for conducting thorough reviews, assessments, and audits to assess compliance levels and identify areas for improvement.
• Perform comprehensive reviews of business operations, processes, and procedures to ensure compliance with applicable laws, regulations, and internal policies.
• Assist in name screening and Anti-Money Laundering support.

about the manager/team
This role lies within the Operations team.

skills and experience required

• Minimum Bachelor's degree in Business Administration, Finance, Law, or related field.
• Proven experience in compliance or operations roles within the financial services industry, especially in the banking or insurance sector.

Information:

1. Entry: $2,000 - $2,500
2. Experience: $2,600 - $2,800

Responsibilities:

• Undertake all test functions under Product Section and Materials Section
• In-process & finished product Testing, water test, photo test and finished goods inspection.
• Incoming raw materials and packaging inspections, aged raw materials.
• Perform investigation of non-conformance in raw and packaging materials.
• Prepare standardized analytical reagents and titrant solutions.
• Calibrate and maintain test equipment to ensure optimal performance.
• Uphold and comply to Environmental, Health and Safety requirements.
• Upkeep cleanliness or work areas, apparatus and equipment.
• Undertakes BOM creation, data entry and amendment in SAP.

Requirements:

• Diploma in Chemical, Process Technology/Science
• Good attitude and willing to learn
• Must be able to work over-time when required

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

MSI Global Private Limited is a wholly owned subsidiary of the Land Transport Authority of Singapore. It provides professional land transport consultancy, engineering services, and solutions in Singapore and many other parts of the world. The Company also owns a subsidiary in Shanghai.

We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our vision, mission, strategic thrusts and core values.

Job Responsibilities

The candidate (Test Engineer) is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle, including test planning and analyzing business and system requirements.

The candidate will also be responsible:

• Preparing the test environment and designing and developing the test cases.
• Preparing the test environment and executing the test procedures.
• Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.
• Create traceability to requirements, analyze gaps and address them.
• Logging and tracking defects to closure
• Conducting test reviews with internal and external stakeholders.
• Perform root cause analysis for production and user acceptance defects and address test gaps to ensure test efficiency.
• Develop design documents and user manuals that effectively describe and provide clear instructions on the test automation solution to the end users, including testers and stakeholders.

Requirements:

• Tertiary qualification in Information Technology or Engineering
• Knowledge of testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity with the full system development lifecycle from requirement, and development, to testing and deployment;
• Good written and verbal communication skills;
• Able to work well both independently as well as in a team;
• Knowledge of diverse test execution phases (Agile testing, System Testing, System Integration Testing, User Acceptance Testing);

(B-6)

Have an eye for detail and like to ensure product quality? Come join our team as a QC Lab Analyst if you enjoy quality control and laboratory analysis.

Job Description

· Performing various laboratory tests: routine or non-standard

· Monitoring product quality compliance, from identifying OOS, deviations and quality issues

· Assisting in maintaining laboratory operations: from following the organisation's operational models to reporting any testing activities and results.

· Supporting internal and external audits that occur

Job Requirements

· Minimum a diploma or degree in a science related field

· Attention to detail

· Ability to work with others or independently

Interested Candidates, please forward your updated resumes to:

Audrey Chan Yu Jing – R1104782 at [email protected]

EA License No: 99C4599

Please do not use Quick ApplyAll candidates’ informations will be treated with the strictest confidence

EA Personnel No: R1104782

EA Personnel Name: Audrey Chan Yu Jing

Responsibilities

• Responsible for processing and reviewing the KYC information and documents for client onboarding or periodic review
• To liaise with various departments for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships.
• Ensuring established policies, procedures and processes are compliant with new requirements/changes
• Other ad-hoc duties and tasks assigned

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities:

• Ensure business operations are following applicable laws and corporate guidelines.
• Conduct investigation and due diligence check on company practices.
• Ensure company practices are adhere to relevant standards.
• Identify, address and resolve business operational issues arise
• Provide business compliance support to sales department and work cross functionally to ensure compliance.
• Stay up to date with trends & latest practices and inform stakeholders and management.
• Oversee the company's business and sales operations.
• Generate data analysis reports for managers to aid in strategic decision-making.
• Implement the risk audit team's recommendations.
• Enhance and include pertinent business conduct and rules initiatives.
• Provide training programmes based on the company's rules of conduct and values.
• Provide guidelines and ensure internal and external stakeholders are following the company's conduct, policies, guidelines, and ethical standards.
• Create and implement procedures for tracking and evaluating adherence.
• Ad hoc duties assigned.

Requirements:

• Bachelor in Business Administration, Finance, Risk Management, Audit or equivalent.
• At least 3 - 5 years of business compliance with data analysis skills.
• Able to work independently will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience in Automation testing using Selenium.

Good with Java programming.

Prior experience working in agile environment.

Must be good at manual testing.

- Determining the test scope for functional and regression tests based on project documentation - Be able to manage automation and manual testing tasks, under supervision of Singapore - management - Analysis, triage and defects tracking - Tracking, gathering and publication of regular status reports (reporting) - Proactively identifying and escalating risk and issues to leads, managers and stakeholders

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Analyst to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Responsible for managing non-conformance reports (NCRs).
• Conduct verification of raw materials.
• Reviewing and verifying process travelers sequences
• Supporting Quality Inspectors
• Provide support to Quality Inspectors.
• Work with various personnels/departments to ensure transfer to ensure smooth product transitions.
• Assist in establishing and maintaining the quality system.
• Develop inspection and test plans.
• Participate in Root Cause Analysis and corrective actions.
• Ensure timely resolution of supplier issues.
• Analyze failures and implement preventive actions.
• Contribute to continuous improvement efforts.
• Conduct audits and address findings.
• Prepare Quality Assurance reports.
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Engineering or other relevant equivalent field of study.
• Minimum 3 years relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Management System Executive (QAQC) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Responsible for managing non-conformance reports (NCRs).
• Conduct verification of raw materials.
• Reviewing and verifying process travelers sequences
• Supporting Quality Inspectors
• Provide support to Quality Inspectors.
• Work with various personnels/departments to ensure transfer to ensure smooth product transitions.
• Assist in establishing and maintaining the quality system.
• Develop inspection and test plans.
• Participate in Root Cause Analysis and corrective actions.
• Ensure timely resolution of supplier issues.
• Analyze failures and implement preventive actions.
• Contribute to continuous improvement efforts.
• Conduct audits and address findings.
• Prepare Quality Assurance reports.
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Engineering or other relevant equivalent field of study.
• Minimum 3 years relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description & Requirements:

The Quality Specialist will be primarily responsible for performing Quality transaction monitoring across the SMB Programs for internal stakeholders as well as external vendors in APAC. The person will be responsible for producing a high-level of market and quality insights, in collaboration with the respective Call Center's Quality Manager and Client Experience PM to drive continuous improvement.

Ideal candidates will need to be proficient in both Customer Service and Sales environment as well as having a good understanding of the APAC market nuances in the specific market he/she is supporting in. Success in this position requires strong critical-thinking and problem-solving skills and the ability to thrive in a dynamic and changing environment.

JOB DESCRIPTION

• Perform audits on recorded client interactions and provide evaluation feedback through QMS
• Conduct regular 1:1 or group calibration to ensure evaluations are aligned based on business requirements.
• Support the business in managing and implementing Quality Management standards and processes that are aligned with the global standard and relevant to the local market nuances
• Highlight trends and red flags to the business for better improvements
• Ensure accurate maintenance of sample calls/chats library
• Provide a bi-weekly QA dashboard highlighting QA audits completion and QA trends to all stakeholders.

Requirement

• Degree preferred or equivalent practical experience;
• Minimum of 2 years Quality auditing experience in a call center environment
• Has a clear understanding of Call Center’s quality framework and methodology.
• Excellent interpersonal and communication skills.
• Multilingual - Fluent in English, Mandarin and Bahasa Indonesi. (speaking and writing)
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.
• Ability to work in a fast pace environment.
• Strong attention to detail.
• Coaching experience is a plus
• Knowledge of digital advertising is a plus
• Experience in performing Root Cause Analysis/drilldown is a plus

The Opportunity

• Adecco is partnering with a leading bank to look for Compliance Officer for their Group Compliance Functions
• Office Location: East
• 3 months contract
• Salary between $3700 to $5200 depending on relevant experiencee

The Talent

• Bachelor’s Degree/University degree or equivalent experience
• 0-2 years of relevant experience
• Experience and knowledge of AML regulations/laws (such as the Bank Secrecy Act, the US Patriot act, US Treasury AML guidelines, and OFAC requirements)
• Experience writing and preparing Suspicious Activity Reports (SARs)
• Proficient computer skills with a focus on Microsoft Office applications
• Consistently demonstrates clear and concise written and verbal communication

The Job

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders
• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation
• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply AML Analyst (3 months)
• We regret to inform that only shortlisted candidates will be contacted

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

· Establish controls and compliance checks on SDM processes

· Design, formulate and enforce governance & compliance process improvement.

· Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

· Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

· Report findings and provide consulting support in ensuring compliances with procedures

· Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

· Degree in computer science/engineering or related disciplines

· At least 6 to 9 years of relevant experience in IT process compliance audit or Project Management

· Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

· Prior experience in IT risk management and security will be added advantage

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Role: Process Assurance Analyst

Job Requisition Number: JR32278

Job Level: Preferably 6 to 9 years of relevant experience (L3)

Location: Singapore

Key Skills: IT Risk Management, Project Management & Business Process Design

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefactsuch as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

l Establish controls and compliance checks on SDM processes

l Design, formulate and enforce governance & compliance process improvement.

l Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

l Perform walk through and interviews with project and application delivery managers to drive process adherence

l Report findings and provide consulting support in ensuring compliance'swith procedures

l Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.

Key Requirements

l Degree in computer science/engineering or related disciplines

l At least 6 to 9 years of relevant experience in IT process compliance audit, Project Management.

l Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

l Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

l Prior experience in IT risk management and security will be added advantage

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Mandatory

• Experience utilizing open-source automated testing frameworks such as Selenium, Cucumber, and JUnit, or enterprise-level testing tools.
• Proficiency in employing open-source performance testing tools.
• Experience in leveraging open-source penetration testing tools.

Responsibilities include but are not limited to:

• Develop and maintain comprehensive test cases and plans, ensuring alignment with requirements and policy updates.
• Enhance and manage the automated test framework and testing environments to ensure efficiency and reliability.
• Execute tests on new functionalities, promptly identifying and documenting any issues encountered.
• Perform a diverse range of tests including manual, functional, performance, and exploratory tests, while supporting User Acceptance Testing (UAT).
• Collaborate in resolving production issues as they arise.

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Song

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 700,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

The Pillar

Accenture Technology combines business and industry insights with innovative technology services to transform your business. Join one of the world’s largest independent providers of technology services to grow your expertise and help clients worldwide to innovate at scale and transform their businesses. Help change how the world works and lives

through technology innovation.

The Group(s)

Accenture Health & Public Services Consulting (HPS) balances the stability of service delivery with the speed to react to citizens’ changing needs. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

Accenture Cloud First / Cloud Infrastructure & Engineering (CIE) is a new multi-service group of 70,000 cloud professionals that brings together the full power and breadth of Accenture’s industry and technology capabilities, ecosystem partnerships, and deep commitment to learning and upskilling clients’ employees and to responsible business, with the singular focus of enabling organizations to move to the cloud with greater speed and achieve greater value for all their stakeholders at this critical time. Specifically, this new group integrates the company’s wide-ranging cloud expertise, including:

· Software Development, Cloud migration, infrastructure, and application services and ecosystem partnerships; deep industry and cross-industry insights, data, and Applied Intelligence capabilities.