Total 4 tech support job vacancies in Quality Assurance / Control category in Singapore

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview:

As a Quality Management Intern, you will assist our Quality Assurance team in establishing and maintaining the ISO 9001 QMS. You will gain hands-on experience in quality management principles, documentation practices, and continuous improvement processes. This internship offers a unique opportunity to learn about ISO standards and contribute to the development of our quality management framework.

Responsibilities:

• Support QM Documentation: Assist in the creation, revision, and maintenance of QM documentation, including policies, procedures, work instructions, and forms.

• Data Analysis: Help analyze quality data and metrics, generate reports, and identify trends or areas for improvement.

• Process Improvement: Contribute to process improvement initiatives by participating in root cause analysis, corrective action planning, and effectiveness reviews.

• Audit Assistance: Support internal and external audits by preparing necessary documentation and coordinating audit logistics.

• Training Support: Aid in the development and delivery of QM training materials and sessions for employees.

• Compliance Monitoring: Assist in monitoring compliance with quality standards, regulatory requirements, and internal policies.

• Project Assistance: Work on special projects related to quality management and process optimization as assigned

Requirement:

• Currently pursuing a diploma or degree in Business Process and Systems Engineering, Quality Management, Industrial Engineering, or a related field. Recent graduates may also be considered.

• Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Basic understanding of quality management principles, ISO standards (e.g., ISO 9001), and quality tools (e.g., root cause analysis, statistical analysis) is preferred.

• Excellent written and verbal communication skills.

• Ability to work effectively in a team environment and collaborate with cross-functional teams.

• Enthusiasm for learning and a proactive attitude towards taking on new challenges.

• Resume stating nationality and school name due to MoM requirement, Singaporeans/PR preferred.

Screening Questions

1) Do you have basic understanding of quality management principles, ISO standards (e.g., ISO 9001), and quality tools?

2) Are you currently pursuing a degree in Engineering, Quality Management, Industrial Engineering, or a related field?

3) Do you have excellent written and verbal communication skills.

Job description:
• Perform dimensional/functional inspection of First Article (FA), Incoming, In-process or Outgoing parts in accordance to Work Instructions to ensure that components and products conform to specifications.
• Ensure the compliance of equipment and tools use during inspection in accordance to Calibration and Preventive Maintenance requirements.
• Maintain the control of the manufacturing environment and perform gowning as necessary.
• Perform recording of inspection data, monitoring data and other data in accordance to Records Control requirements.
• Perform other tasks as assigned by the supervisor.
• Work experience as an quality inspector.

Candidate Profile & Requirements:
• Candidate must possess at least a Secondary School/"O" Level, Higher secondary/PreU/A level/College,Professional Certificate/NiTEC, any field.
• At least 2 years of work experience as inspector in a machine shop.
• Proficient in regular measurement instruments. Capable of operating CMM is an advantage.
• Able to read and understand engineering drawings and GD&T.
• Good interpersonal skills; organized; self disciplin.

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.