Total 930 Quality Assurance / Control job vacancies in jurong

Responsibilities

• From abstract product vision all the way to detailed functional requirements, system integration, and business processes required to support them.
• Translate the high-level product vision and initiatives into tangible, detailed requirements for developers. This can be in the form of technical documentation, systems integration documentation, API specifications, data models, architecture diagrams, process flows, or functional specifications.
• Support developers and testers by providing the first level of clarifications during development and testing.
• Define detailed user stories based on business requirements. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders to get detailed requirements and ensure that they are met through proposed solutions.
• Create and extend existing technical documentation to describe the infrastructure, security,functions of the system.

Requirements:

• Strong API experience with hands on dev exp in Java
• Experience in Data Modelling and DB design (Oracle, MS SQL Server and Postgres )
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Familiarity with Visual studio and Swagger plugin to create YAML files.
• Ability to evaluate and analyse existing business processes and uncover areas for improvements.
• Ability to envision and design end to end business processes while keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and produce useful documentation.
• Ability to communicate and clarify requirements with developers and identify and clearly document dependencies.
• Mandatory experience in SAP BOBJ Business Intelligence reporting tools.
• Experience in: Salesforce, MS PowerApps, MySQL, MongoDB, MariaDB, Crystal Reports, Swagger, JMeter, Payment Gateways (e.g., Cybersource), Microservices, Message Brokers (e.g., RabbitMQ & Apache Kafka) and Integration Tools (e.g., SAP PO, Salesforce Data Loader, MuleSoft)

Responsibilities:

• Analyze communicated requirements and come up with tech design
• Research,develop tech solutions based on communicated requirements and tech design
• Enhance existing ESP security solutions prioritized based on client feedback, issues on PROD, internal discussion etc.
• Create automated testing for the solutions developed
• Create ocumentation/support procedures and assist operation/SRE team for operational work
• Enforce software SLDC in the development circle
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Familiar with core Java/J2EE technologies.
• Proven expertise with Java/J2EE technologies, Solace Pub-Sub and database systems (including SQL, No SQL), networking and virtualization.
• Well versed in Java/J2EE software, SOA, microservice architecture & agile development.
• Experience of using open source frameworks like Spring Framework
• Familiar with test driven development methodology
• Hands-on experience with CI/CD tools like (GIT, Jenkins, Team City)
• Experience of using relational database, like JDBC, SQL, Store Procedure.

Requirements:

• Experience of using scripting language. e.g. Python, Shell, Regular expression
• Experience with Agile methodology, e.g. spring planning, daily Scrum, retrospective etc.
• Basic knowledge of using Linux
• Basic networking knowledge
• Basic knowledge of information security, such as IAM, DLP, Crypto etc.
• Experience in Docker, Ansible, Kubernetes, Splunk, Public Cloud management
• Experience with an API management software like APIGEE, Axway, MuleSoft or equivalent with the knowledge of API mashups, analytics & API security.
• Sound knowledge of security technologies such as encryption, MFA authentications, OAuth, OWASP Top Ten and industry standards.
• Good experience with DevSecOps, CI/CD tools such as git, GitHub, Jira, Jenkins, or equivalents.
• Understanding of Mobile Development environments (Responsive and Adaptive Design).

We are searching for a dynamic Technical Project Manager to lead our platform team in developing and delivering next-generation solutions. This role requires a strong background and deep understanding of web3 technologies, Hadoop and blockchain protocols.

Responsibilities

• Define and communicate a clear product vision aligned with the company's objectives and market trends.
• Provide technical guidance and expertise to cross-functional teams, ensuring successful execution of product initiatives
• Implement agile methodologies and best practices to streamline development processes and accelerate time-to-market
• Conduct market research and competitor analysis to identify opportunities for differentiation and innovation.

Requirements:

• Strong technical background in computer science or software engineering, with experience in managing complex systems.
• Deep understanding of web3 technologies, including blockchain protocols, decentralized applications (dApps), and smart contracts.
• Proven track record of working effectively with engineering teams, both internally and externally, to deliver high-quality products on time and within budget.
• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders and engage with the Web3 community.
• Involve in writing Map Reduce jobs and giving input to HDFS for further processing.
• Responsible for data movement from client library and relation database to HDFS using Sqoop.
• Writing Pig Latin scripts and HiveQL.
• Managing and deploying on Hbase on Pseudo distributed cluster
• Experience across range of technologies/platforms/tools – Cloudera Hadoop, Spark, Hive, YARN, HDFS, MARIADB, Spark Streaming, Kafka, Spark SQL, Zeppelin, Grafana

Responsibilities:

• Lead big Data Design and Development Activities
• Design, Development and Maintenance of Big Data MIS Application while working in an Agile team.
• Work with system analysts/business analysts to understand business/functional requirements and implement those in Java Spark/Scala Spark
• Identify and implement non-functional requirements in Java Spark/Scala Spark
• Identify opportunities for automation and lead automation activities.
• Provide L3 Support for Big Data MIS Application
• Conduct peer code reviews and ensure High Quality releases in Production.
• Guide and mentor junior developers.
• Participate in the research, design and development of scaling strategies.
• Ensure compliance with company procedures and security policies.

Requirements:

• Bachelor’s or master’s
• Problem-Solver with analytical and lean-agile mindset
• Strong experience in Java Spark/Scala Spark programming
• Must have experience in debugging and performance tuning of Spark Jobs
• Experience across range of technologies/platforms/tools – Cloudera Hadoop, Spark, Hive, YARN, HDFS, MARIADB, Spark Streaming, Kafka, Spark SQL, Zeppelin, Grafana
• Experience in Git/Bitbucket/Jenkins & Linux shell scripting.
• Sound foundation in algorithms and data structures.
• Understanding of Agile SDLC, DevOps and Site Reliability Engineering (SRE)
• Strong experience with Visualization Tool such as Tableau is desirable.

Job Responsibilities:

• Minimum 7 years worked in IOT and Blockchain technologies.
• Proficient in identifying/and understanding needs, focusing on the important real issues; translating issues into technical actions and implementing code and/or delegating coding to local team members.
• Expert coding with a proven track record of success in creating new software from concept to release; migrating existing software; leveraging existing code & tools; and integrating with code done elsewhere.
• Experience in Design and Architect for new requirement of project and existing application.
• Comprehensive understanding of client’s needs for the proper management and delivery of projects.
• Experience with building web applications using Node.js, MySQL, Express, Mongodb, JavaScript, HTML, CSS, graphs API’s using highchart and Angular chart and REST API services.
• Experience in query optimization and performance tuning. Load balancing and scaling server.
• Experience with Blockchain Ethereum solidity programming, testing, build setup with web3 and truffle environment
• Well-versed in understanding of Algorithms and Data Structures specially related to Blockchain i.e Merkle tree, Hashing, Mining, Consensus Algo ie Proof of Work(POW), Proof of Stake(POS), double spend problem and mining. HD wallet (Bitcoin, Ethereum) , ICO and Metamask integration for authorisation using cryptography.
• Experience with IBM Hyperledger fabric using playground, hyperledger-composer using nodejs chaincode.
• Extensive knowledge of Git internals and SVN.
• Experience on multiple Sensors and Raspberry Pi using Python and Nodejs library.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Description

This is an entry level professional quality position with QA/QC responsibilities, you will play a crucial role in maintaining and improving the quality of our products/services throughout the entire lifecycle.

You will collaborate with cross-functional teams to identify quality issues, develop and implement quality improvement initiatives, and ensure compliance with applicable standards and regulations.

Your role will be essential in delivering products that meet customer expectations, enhancing customer satisfaction, and optimizing overall business performance.

Job Responsibilities :

Quality Assurance:

• Develop, implement, and maintain quality assurance policies and procedures.
• Conduct audits and assessments to identify potential areas for improvement.
• Collaborate with production/development teams to establish quality standards and ensure adherence to them.
• Monitor product/service quality metrics, analyze data, and provide reports to management.
• Track, investigate, and resolve customer complaints and product issues, implementing corrective and preventive actions as needed.
• Conduct risk assessments to identify potential quality-related risks and develop risk mitigation plans.

Product/Process Improvement:

• Identify opportunities for process improvements and contribute to continuous improvement efforts.
• Implement statistical tools and quality methodologies to analyze and improve processes.
• Collaborate with R&D or engineering teams to introduce new products or implement product changes with quality in mind.

Quality Control:

• Perform inspections and tests during various stages of production to ensure compliance with quality standards.
• Develop and maintain inspection procedures and inspection criteria.
• Work with procurement to ensure the quality of incoming materials and components.

Other responsibilities:

• Supervise and train junior lab technicians and interns where applicable.
• Provide formal reporting on plant performance and issues.
• Lead efforts to ensure good 5S in the laboratory to ensure a safe and efficient workspace.
• Ad-hoc duties/assignments by supervisor.

Requirements:

• Degree in Chemistry or related field with strong Chemistry component of three years of experience.
• Proven experience in quality engineering or quality assurance roles.
• Strong knowledge of quality management systems, methodologies, and tools
• Able to work in a fast-paced environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
• Must be able to commit for 1 year
• Working Location: Gul Lane, Tuas
• company transport provided from various MRT location: Boon Lay, Jurong East, Chuo Chu Kang, Outram Park and Bedok MRT

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

The Quality Manager’s responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will supervise a team to implement quality measures.

A successful Quality Manager should have excellent troubleshooting skills and be able to ensure that processes and products consistently meet established quality standards.

Responsibilities:

· Responsible for performing the quality assurance work in the company

· Responsible for directing and supervising WIP and final inspections

· Responsible for handling and approving First Article Submissions

· Understanding and ensuring compliance with customer’s requirements

· Responsible for monitoring, maintaining and continually improve quality standards.

· Resolving of the Quality issues with internal and external parties.

· Responsible for supervising and maintaining calibration of measuring equipment

· Reviewing of the non-conformances & approve disposition actions.

· Responsible for creating 8D reports.

· Responsible for providing periodical quality review and trainings

· Responsible for involving in First Article Product and process development

· Responsible for assisting in maintaining ISO System, reports, follow-up and closure

Requirements:

· Min 5 years experience in Precision/Semiconductor or other relevant disciplines

· Experience with hands-on quality check of precision parts required

· Experience with ISO systems and management preferred

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The QA Specialist for Cytiva is responsible to support QA operations in the manufacturing site, such as Change Control, Internal Quality Audit, Deviation and CAPA management, Documentation management, Training management etc.

This position is part of the Quality Assurance Department located at 25, Tuas South Street 1 Singapore and will be working on-site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

• Performing batch record review and release, ensuring that products are released in a timely and compliant manner
• Ensuring training program is executed according to training plan. Track and ensure that training is completed in a timely manner
• Managing cGMP documents, ensuring that the procedures and forms are reviewed and revised according to schedule, including documentation archival and retention.
• Performing routine audit trail review of critical data, upholding data integrity (ALOCA) principles
• Printing and checking product labels, ensuring that they meet the required specifications
• Conducting internal quality audits as a co-auditor
• Providing support in both customer and quality system audits, interacting with both external certification bodies and customers in a professional and appropriate manner
• Participating in quality investigations and continuous improvement projects
• Supporting other quality activities such as validation, change control, CAPA where required

It would be a plus if you also possess previous experience in:

• University degree in the Biological/Microbiological/Chemical Sciences or equivalent work experience
• Extremely detail and accuracy-oriented with good written and verbal communication skills
• Computer literate (Word, Excel, Oracle database, Electronic Documentation System) to create spreadsheets, e-mail, memos, graphic, etc. and technical writing skills (create and edit complex procedures)
• Interact with internal and external customers, answering questions in a timely and professional manner
• Problem solving ability (sound reasoning), choose appropriate course(s)of action when given a set of circumstances and exhibit familiarity with specific assigned tasks

It would be a plus if you also possess previous experience in:

• Knowledge and experience of a GxP environment or other regulated industry

-Take a lead of QA department.

- Support to provide 8D report for handling customer complaint.

- Assisting in failure analysis of internal and external defects.

- Maintain the documentation control and calibration system.

- Prepare inspection reports and analysis on Non-Conformance report.

- Provide support and training for the QC inspector.

- Assist in preparation of work instruction, procedure and inspection requirement.

- Support the supplier management by providing feedback on material quality to supplier.

- Prepare Certificate of Conformity, declaration of ROHs, REACH and other related report.

-Ensure the achievement of Quality Goal/objective in Key Performance Index Target.

-Perform dimensional inspection using CMM

-Conduct internal process audit

-Prepare & Conduct ISO 001:2015 audit

-Perform 5S and housekeeping.

-Able to plan and execute tasks within datelines and anticipate any problems before hand.

-Work well under pressure and able to finish by datelines.

-Motivated and can multitask.

-Able to work and interact with people from different backgrounds.

-Able to handle and work under stress conditions.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

• Managing of all direct & indirect material inventory to ensure sufficient supply at all times.
• Coordinate warehouse activities such as distribution, issuance and receipt of cargoes of different temperature.
• Ensure all stocks are being stored at the right temperature and place.
• Monitor and Control material usage and ensure FIFO and ensure no supply issue at all times.
• Liaise with Purchaser & Quality team on any item quality issue to rectify and prevent supply shortage issue.
• Investigate any inventory discrepancies, reconcile all inventory reports and highlight all issues/findings for management review.
• Organize and conduct regular stock take in different locations to ensure stock accuracy.
• Maintain accurate inventory records of all locations and prepare regular inventory reports in an orderly and timely manner.
• Control all key items delivery daily and ensure to maintain safety stock and prevent over stocking.
• Responsible for stocks return, exchange and stocks adjustment functions.
• Address issues promptly, maintain operational standards, and enhance processes for optimal efficiency.
• Timely report and submit the KPI reports to the Manager.

Requirements:

• Diploma or equivalent education.
• Minimum 3 years working experience in a food / beverage manufacturing environment.
• Organized, structured, analytical and data-driven mindset.
• Good communication skills and able to work well with staff from all level.
• Able to work in fast-paced environment.
• Proficient in Microsoft office.

Job Responsibilities

• Lead and drive the team for continuous improvement on system and process, Conduct monthly QPR meeting and review typical quality issues and follow up with team for improvement.
• Work as quality representative of tool room to manage customer audit, ISO audit and internal audit, prepare the team for the audit and subsequent activities.
• Monitor KPI of tool room and attend annual MR meeting to report tool room KPI performance.
• Lead QA/metrology team for inspection activities and work closely with engineering team for tool improvement.
• Study critical characteristic of new product drawing requirement, propose steel safe strategy with past similar tool experience into tooling design.
• Manage customer complaint and attend customer meeting related to quality or metrology issues.
• Monitor supplier quality performance and issue corrective and preventive action report to drive continuous improvements.
• Perform audits on supplier’s process to ensure quality control and quality assurance systems are in place
• Publish tool fabrication quality standards and ensure suppliers understood and comply with the requirements
• Assist in evaluation and qualification of new supplier.
• Other duties as and when assigned by Supervisor or Management

You may be authorised to:

• Contain suspected, non-conforming products and prevent from further processing.
• Stop new orders which do not conform to requirements.

Requirements

• Degree or Diploma in Quality Engineering or relevant
• Minimum 5 years of relevant experience in a plastic injection molding industry
• Knowledge and experience in GD&T, SQC tool
• Certified Internal Auditor for ISO 9001, ISO14001 and ISO 13485.
• Ability to apply problem solving technique and provide solutions under minimal supervision.
• Good written and oral communication skills
• Organized, decisive, logical, Independent and possess leadership, organisation and communication skills

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Description & Requirements

Key Goal:

Responsible for performing quality inspections, documenting results, assist in corrective actions, prepare for audits, and aid in the training of new technicians.

Duties and Responsibilities

Customer Relationship Management

• Interacting with customers and dealing with their queries and complaints appropriately
• Provide excellent customer satisfaction experience to client
• Attend monthly clients meeting where required

Day to Day Operations Management

• Conduct QC inspection at clients’ properties.
• Conduct Survey request from Sales Department.
• Monthly report submission to client
• Manage Technician’s performance via Scorecard
• Assist with identification of pest specimens
• Assist Operations Department on repetitive pest issues at client property

Mentoring & Department Management

• Mentor and develop Workers/Technicians/Supervisors and nurture an environment where they can excel through encouragement, empowerment and knowledge
• Advise Operations team on issues that require their immediate attention

Reporting & Analytics

• Provide QC Audit reports to client on a timely manner (pictorial reports)
• Prepare weekly and monthly reports and surveys to Clients and or Sales Department.
• Prepare Monthly Analytics reports

Ad-Hoc / Project Work

• Assist with ad hoc tasks assigned by superior.
• Assist with ensuring international best practices are implemented.
• Champion new processes, software and other infrastructure changes to improve internal practices and the customer experience

Academic Education & Knowledge Requirements

• Tertiary education or equivalent
• ITE-NEA Pest Management Course
• Work-at-Height, Building Construction Safety Supervisor (BCSS) (advantageous)
• Mirkan Application, IPM Square / Other Technology (advantageous)
• Advanced knowledge in pest control practices, chemicals, equipment and pest biology (advantageous)
• Working knowledge of regulatory and quality system requirements (including Risk Assessments, ISO9001, ISO14001 and ISO45000)

Work Experience Requirements

• Minimum of 3 years of relevant work experience in pest control industry.
• Minimum 2 year of driving experience/ driver’s license

Skills Requirements

• Well verse in pest management process and procedures.
• Proficient in MS Office (Word, Excel, Power point), Microsoft SharePoint, ClickUp, Jira, etc
• Report writing skills in English and required speaking skills in English.
• Problem solving and people management skills
• Proactive and high attention to detail

• NIGHT SHIFT
• 1 WEEK OFF 1 DAY SUNDAY NIGHT
• CAN ACCEPT WET MARKET ENVIRONMENT
• AREA : JURONG FISHERY PORT
• SELLING SEAFOOD
• PURCHASE SEAFOOD
• ARRANGE JOB TO STAFF
• CHECKING STAFF'S JOB
• RESPOND CUSTOMER
• NEED A LORRY LICENSE - SOMETIME NEED DELIVERY
• PACKING ITEM
• TEACHING STAFF
• EVERY DAY DO A REPORT TO BOSS
• SOMETIME NEED GO CUSTOMER'S WET MARKET SURRVEY