Total 2,205 Quality Assurance / Control job vacancies in outram park

Job Description

• Responsible to establish the Inspection and Test Plan and all other quality-related documents for Piping Discipline.
• Responsible to establish project Method statements for various activities required for the project.
• Ensure and maintain material and works quality/standards according to project specifications and approved international standards.
• Resolve all quality-oriented issues with client counterparts.
• Attend weekly quality meetings with clients and in-house meetings.
• Responsible to get the Project Mockup approved by the client.
• Conduct site surveillance and maintain a log and advise construction to close accordingly.
• Perform site inspection on completed items with client counterpart and get the relevant mechanical completion document signed off (ITR)
• Monitor and accept the material receiving inspection and preservation procedure according to the project needs.
• Monitor and inspect all the installations for correctness and compliance according to project requirements.
• Coordinate with client and 3rd party for inspection and get it cleared.
• Maintain all updates and logs related to QA/QC activity and circulate to every concerned department for information.

Job Requirements:

• Diploma/Degree in Piping Engineering
• Min 5 years relevant experience with in Oil and Gas
• Familiar with government regulations

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, Wealth Client Segments Control Testing Leader - Hybrid (Internal Job Title: Business Risk and Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Client Segments Control Testing Utility is responsible for the testing of controls designed and owned by the Citi’s Wealth Segments (i.e., client-facing) businesses.

This position reports to the Wealth Client Segments Control Testing Lead, within the USPB-Wealth-Common Control Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Client Segments Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

In this role, you’re expected to:

• Supports the Wealth Client Segments Control Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.
• 
  

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 65, 53, 55, 66).
• Travel Requirement: Less than 10%.
• Bachelor’s/University degree, Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Descriptions:

• Perform review of audit engagements for compliance with current auditing standards and practices
• Ensure that quality control procedures of accounting practices are in place
• Perform review of financial statements for compliance with FRS or IFRS
• Report findings and recommendations to the Practice Monitoring Sub-Committee and Public Accountants Oversight Committee

Job Requirements:

• CA Singapore
• At least 7 years of external audit experience in a large public accounting firm.
• Meticulous with an eye for details
• Excellent reporting, writing, presentation, and communication skills
• Able to work independently as well as in a team

Duration: 11 Months Contract

Working Hours: Mon - Thurs (8.30AM - 6.00PM), Friday (8.30AM - 5.30PM)

Start date: October 2024 – September 2025

Responsibilities:

• Ensure contractual compliance and service quality standards are met
• Liaise with internal and external stakeholders to coordinate ambulance readiness
• Monitor contract budgets and expenditures

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9098

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Prioritise and perform Know-Your-Customer (KYC) reviews (new client onboarding and periodic reviews) including conducting KYC-related analysis.
• Collaborate with different Business Departments to assess KYC documentation requirements for clients, including advising and providing guidance on KYC-related matters
• Review and evaluate daily screening alerts generated by KYC system (e.g recent adverse events, sanctions events or Politically Exposed Persons (PEP))
• Assist in generating reports to present Key Risk Indicators (KRI) to management
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g. Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• 3-5 years of related KYC experience
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information. Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Our client a leading company from US in factory automation and provide cutting edge products are expanding. We are seeking talented individuals who are passionate about making a difference in the field.

Responsibilities:

• You will be responsible to provide direct assurance to customers via QMS info packet and/or direct response to customer Quality System questionnaires.
• Support the management of formal 8D Problem Solving system, including quality-related problems originating externally as well as quality-related problems originating internally.
• Assist during customer audits, ISO audits and other external audits.
• Support the management in Internal audit program and support the oversight of Critical Tools Program
• Maintain training log for PASA location and conduct annual SOP reviews to provide feedback to HQ.
• Other duties as assigned, needed or required.

Requirements:

• Minimum a Diploma/ bachelor’s degree in electronic/ electrical engineering or related
• Minimum of 2 years of quality related experience or demonstrated knowledge, understanding of quality management systems and how to improve upon them
• Knowledgeable of ISO 9001: 2015 standards
• Familiarization of wiring diagrams/schematics
• Understanding of the principles of metrology skills and abilities to perform the above-mentioned tasks.
• Proven experience as a Quality/ Process Administrator or relevant role
• Solid Technical Skills – working knowledge of MS Office 365
• Excellent Communication and interpersonal skills
• Abilities – Project Coordination and Time Management
• Prior product familiarization/knowledge preferred.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Primary Duties and Responsibilities

The mission of our compliance and risk management functions is to protect the firm from internal and external threats for the successful sustainability of its business.

Within this framework, the Employee shall have responsibilities in both regulatory (MAS, ACRA, and other relevant authorities) and operating compliance as well as portfolio administration for the funds and fund management companies in our group. Regulatory compliance refers compliance to statutory and regulatory ordinances that govern these companies; whereas operating compliance includes self-governance policies set by the firm’s standard operating procedures, work practice as well as protocols required by our boards and investment committees. The Employee shall also be assigned projects related to the above responsibilities from time to time as the firm responds to the evolving demands of risk management.

Skills and Qualifications

• Degree in accountancy, business or equivalent professional qualification
• Minimum 3 years of experience in audit or any related risk management roles
• Strong written and verbal communication skills
• Excellent analytical skills
• Organized, detail-oriented, and meticulous

Key Responsibilities:

Test Strategy and Planning:

● Develop and implement comprehensive QA strategies that cover all aspects of the

software development lifecycle.

● Design, maintain, and execute test plans, test cases, and test scripts for both manual

and automated testing.

Automation and Tooling:

● Lead the development of automated testing frameworks using Cypress/Playwright for

end-to-end testing.

● Implement performance and load testing using tools like Gatling, K6, and

Autocannon to ensure platform scalability.

Quality Assurance:

● Conduct contract testing with Pact.js to validate interactions between microservices.

● Perform thorough regression testing when bugs are resolved and new features are

implemented.

● Collaborate with developers to ensure code quality and adherence to best practices.

● Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking

or delays.

Cross-Functional Collaboration:

● Work closely with product managers, developers, and DevOps engineers to

understand requirements and deliver high-quality software.

● Participate in agile ceremonies, providing QA insights and contributing to sprint

planning.

● Collaborate with other QEs and team members to prepare the weekly deployment

and lead the deployment activities.

Issue Resolution and Reporting:

● Identify, document, and track software defects using industry-standard tools.

● Conduct root cause analysis for critical issues and implement corrective actions.

● Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

● Mentor junior QA engineers, fostering a culture of quality and continuous

improvement.

● Stay updated with emerging QA technologies and methodologies, introducing

relevant innovations to the team.

Qualifications:

Education:

● Bachelor's degree in Computer Science, Software Engineering, or a related field.

Advanced degrees are a plus.

Experience:

● Minimum of 5 years of professional experience in Software Quality Assurance.

● Proven experience with automation testing, particularly using Cypress for E2E

testing.

● Hands-on experience with performance testing tools like Gatling and Autocannon.

● Experience with contract testing frameworks such as Pact.js.

Technical Skills:

● Proficiency in JavaScript (TypeScript) and familiarity with Go.

● Solid understanding of frontend and backend technologies, including ReactJS,

ExpressJS, and Gin-gonic.

● Experience with AWS services, Docker, and Kubernetes.

● Familiarity with CI/CD pipelines using GitLab and ArgoCD.

● Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions

(Redis).

● Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.

● Experience with logging and monitoring tools like Splunk or OpenSearch.

Soft Skills:

● Strong analytical and problem-solving abilities.

● Excellent communication skills, both verbal and written.

● Ability to work collaboratively in a fast-paced, agile environment.

● Leadership qualities with the ability to mentor and guide team members.

Must have:

• Strong experience in designing test cases using cucumber BDD format.
• Strong experience on Web automation tools (Selenium)
• Should be well versed in Automation (Selenium with Java), Framework development or maintenance.
• Should be an expert in using Selenium – using Cucumber and POM Design Pattern.
• Experience in programming language – Java.
• Experience in Agile Methodologies and tools – JIRA, Confluence and Bitbucket
• Willing to do manual testing on need basis.
• Experience in all the phases of software testing lifecycle (STLC).
• Provide technical leadership using relevant Automation experience and knowledge.
• Devise innovative approaches to complex problems through adaptations and modifications of standard automation technical principles.
• Lead technical root cause analysis, incident investigations, and solving problems on process control issues
• Collaborating with QA Analysts and Software Developers to develop solutions.
• Proficiency in programming languages such as Java, Python, C# etc.
• Excellent mathematical and problem-solving skills.
• Highly accurate and detail-oriented.
• Having knowledge of Maven, Cucumber, Jenkins, etc. will be an advantage

Good to have:

• Knowledge on API testing using Java and Rest Assured
• Knowledge on the CI/CD
• Knowledge in Banking domain – Retail and Corporate banking

Job Description

• Responsible to establish the Inspection and Test Plan and all other quality-related documents for E&I Discipline.
• Responsible to establish project Method statements for various activities required for the project.
• Ensure and maintain material and works quality/standards according to project specifications and approved international standards.
• Resolve all quality-oriented issues with client counterparts.
• Attend weekly quality meetings with clients and in-house meetings.
• Responsible to get the Project Mockup approved by the client.
• Conduct site surveillance and maintain a log and advise construction to close accordingly.
• Perform site inspection on completed items with client counterpart and get the relevant mechanical completion document signed off (ITR)
• Monitor and accept the material receiving inspection and preservation procedure according to the project needs.
• Monitor and inspect all the installations for correctness and compliance according to project requirements.
• Coordinate with client and 3rd party for inspection and get it cleared.
• Maintain all updates and logs related to QA/QC activity and circulate to every concerned department for information.
• Knowledge of ATEX and various international/Project standards.

Job Requirements:

• Diploma/Degree in Electrical Engineering
• Min 5 years relevant experience with in chemical plants
• Must with full valid CompEX certification
• Familiar with government regulations

Job Description

• Responsible to establish the Inspection and Test Plan and all other quality-related documents for Mechanical Discipline.
• Responsible to establish project Method statements for various activities required for the project.
• Ensure and maintain material and works quality/standards according to project specifications and approved international standards.
• Resolve all quality-oriented issues with client counterparts.
• Attend weekly quality meetings with clients and in-house meetings.
• Responsible to get the Project Mockup approved by the client.
• Conduct site surveillance and maintain a log and advise construction to close accordingly.
• Perform site inspection on completed items with client counterpart and get the relevant mechanical completion document signed off (ITR)
• Monitor and accept the material receiving inspection and preservation procedure according to the project needs.
• Monitor and inspect all the installations for correctness and compliance according to project requirements.
• Coordinate with client and 3rd party for inspection and get it cleared.
• Maintain all updates and logs related to QA/QC activity and circulate to every concerned department for information.

Job Requirements:

• Diploma/Degree in Mechanical Engineering
• Min 5 years relevant experience with in Oil and Gas
• Familiar with government regulations

Duration: 11 months

Location: Ubi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Ensure contractual compliance and service quality standards are met
• Liaise with internal and external stakeholders to coordinate ambulance readiness
• Monitor contract budgets and expenditures

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Prioritise and perform Know-Your-Customer (KYC) reviews (new client onboarding and periodic reviews) including conducting KYC-related analysis.
• Collaborate with different Business Departments to assess KYC documentation requirements for clients, including advising and providing guidance on KYC-related matters
• Review and evaluate daily screening alerts generated by KYC system (e.g recent adverse events, sanctions events or Politically Exposed Persons (PEP))
• Assist in generating reports to present Key Risk Indicators (KRI) to management
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g. Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• At least 5 years of relevant KYC experience
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information. Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Compliance Counsel – FMCG, 4-7PQE

• Strong commitment to innovation and sustainability.
• Dedicated to upholding highest standards of compliance and ethical practices.

A prominent global player with a strong presence in Singapore, our client is seeking a Compliance Counsel to join its dynamic team. This critical role ensures that the company’s operations align with legal standards and internal policies. The ideal candidate will offer expert legal guidance on ethics, compliance, and anti-bribery issues, conduct training sessions, and collaborate with various departments to cultivate a culture of integrity.

The ideal candidate will hold a degree in law or a related field and possess at least 5 years of relevant experience in legal, compliance, ethics, internal investigations, or similar governance roles within a multinational organization. Additionally, they should have a strong understanding of anti-corruption and anti-bribery regulations, along with a background in dispute resolution or investigations.

To apply, please send a copy of your CV in MS Word format to Lyn at [email protected]

We will reach out to shortlisted applicants in due course.

License No: 16S8060
Registration No: R1114259

The Survey Quality Specialist is responsible for addressing and resolving escalated issues while upholding the highest standards of service quality. This role involves drafting clear and effective written communications that align with the government agency’s policies and protocols, ensuring a smooth and customer-focused resolution process. Strong writing skills, a deep understanding of government regulations, and the ability to collaborate with various stakeholders are essential to managing sensitive matters and ensuring exceptional service delivery.

Responsibilities:

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Create clear, concise, and accurate responses to escalated matters, ensuring compliance with government standards and policies while maintaining a focus on service excellence.
• Act as a key point of contact between internal departments and external entities (e.g., citizens businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• 5 days work week
• 1 year contract
• Location: Central
• Salary up to $4,5k

• Basic Salary - $1400 - $2000
• Working hours – Mon to Thu 7.30am-5pm, Fri 7.30am- 4pm (5 days)
• Working location - Pioneer

Job Scopes:

Summary: To help the process flow be more effective are in good condition and to ensure that only good quality products are delivered to customers and meet customer requirement. (Report to QC manager).

• Perform Final Inspection
• Testing on incoming goods ie . Paint/Lacquer/Steel (Every batch)
• In Process quality verification (Min Twice a day)
• Inhouse Measuring Equipment’s calibration (Twice yearly)
• Documentation – Process records / Test report
• Raise Non-Conformity Report (Daily)
• Drums performance testing (UN test)
• Others – Ad-hoc basis Example: First Article Inspection, Customer complaint investigation, Product Packaging Test
• Liaising with production, Logistics, Supply Chain/Store, Sales & Marketing departments.

Job Requirements:

• 2 years working experience in manufacturing site preferred
• Basic computer knowledge
• Knowledge in ISO procedure & statistical analysis (advantage)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a leading provider of maritime energy solutions.

• Establish credit account procedures and determine credit limits for new customers.
• Monitor customer credit ratings and perform written evaluations for account approvals and extensions.
• Ensure compliance with sanctions and regulations, assisting in internal/external audits and compliance reviews.
• Prepare and maintain risk and compliance documentation, including manuals and trade agreements.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 2 years of credit/risk functions experience in oil and gas industry.
• Strong written and verbal communication skills, with excellent analytical abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Contracts & Compliance Executive, Up $3.5K

Duration: 11 Months Contract

Working Hours: Mon - Thurs (8.30AM - 6.00PM), Friday (8.30AM - 5.30PM)

Start date: October 2024 – September 2025

Responsibilities:

• Ensure contractual compliance and service quality standards are met
• Liaise with internal and external stakeholders to coordinate ambulance readiness
• Monitor contract budgets and expenditures

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

As member of the High Net Worth (HNW) Underwriting team, you will provide dedicated and prioritized customer service to our HNW segment’s key stakeholders and our HNW clients by ensuring delivery of key service objectives through efficient and effective management of the New Business application.

• Work closely with the HNW Underwriters and other business units to ensure that applications are processed accurately and that all service level agreements are met
• Perform consistent engagement with the relevant stakeholders through the end to end New Business journey for positive and seamless customer journey
• Follow through on all aspects of the journey through documented follow-up cycle.
• Provide updates to advisers and intermediaries of their client’s application status
• Communicate with medical service providers to ensure that the reports are delivered promptly
• Ad-hoc process improvement projects

Who we are looking for:

• Strong working knowledge of underwriting principles, new business processes, insurance laws and regulations.
• Conflict resolution and relationship management skills
• Excellent communication, interpersonal, critical thinking and problem-solving skills
• Customer-centric with ability to work under pressure
• Details oriented, meticulous
• Self-motivated, independent
• Strong initiative, keen learner
• Excellent MS Excel / Power BI skills

Working Experience

• At least 5 years of relevant working experience
• Professional insurance qualification

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Act as a key member of the Quality Systems team, providing quality oversight for validation activities, including the critical area of Data Integrity
• Ensure compliance with regulatory standards and internal policies for all validation processes
• Collaborate with Subject Matter Experts (SMEs) and the validation team to conduct gap analysis and risk assessments prior to qualification activities.
• Identify potential gaps and risks, proposing effective mitigation strategies to ensure compliance and operational excellence.
• Participate in investigations related to validation discrepancies and assist in reviewing and approving discrepancy reports.
• Support the closure of Corrective and Preventive Actions (CAPA) associated with validation issues, ensuring timely and effective resolution.
• Review and approve a wide range of validation documentation, including but not limited to protocols and reports, ensuring accuracy, compliance, and alignment with quality standards.
• Provide critical feedback and ensure that validation documents meet regulatory and company requirements.
• Serve as a resource for validation-related queries and issues, providing guidance to teams and ensuring swift resolution of problems.
• Review and approve Standard Operating Procedures (SOPs), FORMs, Manufacturing Batch Records, and other relevant procedural documents to ensure they align with current good manufacturing practices (cGMP) and company policies.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Biomedical Engineering, Biotechnology, Science or equivalent
• 2-4 years of experience in a Quality Systems role within the pharmaceutical or biotechnology industry
• Experience with validation processes and quality oversight, including data integrity
• Strong understanding of cGMP regulations and validation principles
• Experience with risk assessment, gap analysis, and CAPA processes
• Problem-solving ability with a focus on proactive solutions and process improvement
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Perform detailed reviews of raw materials, intermediate products, and finished products for compliance with quality specifications.
• Manage the release process by ensuring all quality checks are completed before approving materials and products for use or distribution.
• Ensure that all batch records and associated documentation are reviewed and meet regulatory requirements before product release.
• Provide on-site quality oversight during the manufacturing process, ensuring that all operations comply with Good Manufacturing Practices (GMP) and company quality standards.
• Collaborate with manufacturing teams to address any quality-related issues that arise during production and ensure prompt resolution.
• Conduct regular GEMBA (on-site workplace observation) and GMP (Good Manufacturing Practice) walk-throughs of the manufacturing floor to identify potential quality risks, ensure compliance, and promote a culture of continuous improvement.
• Document findings from walk-throughs and collaborate with the relevant teams to implement corrective actions where necessary.
• Review, revise, and approve Standard Operating Procedures (SOPs), forms, and Manufacturing Batch Records to ensure they are up to date and compliant with current regulations and company policies.
• Ensure that all documentation aligns with current industry standards and best practices in pharmaceutical manufacturing.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s degree in Biotechnology, Pharmaceutical or related field
• 3-5 years of experience in quality assurance within the pharmaceutical or biotechnology industry
• Experience with product and raw material release processes and related documentation
• Strong knowledge of GMP (Good Manufacturing Practices) and regulatory compliance
• Hands-on experience in conducting GEMBA or GMP walk-throughs and identifying quality risks
• Proficient in reviewing and approving procedures such as SOPs, forms, and batch records
• Strong attention to detail and ability to work in a fast-paced, regulated environment
• Excellent communication and collaboration skills to work with cross-functional teams
• Good communication and problem-solving skills

Job Profile Summary:

We are looking for an Agency Strategy Manager to support the Head of Agency Strategy in crafting and implementing strategies that enhance the growth, performance, and overall effectiveness of Agency Force. This role requires a dynamic individual with strong communication and project management expertise, adept at coordinating across various departments to achieve business goals and ensuring the agency network operates at its full potential. The ideal candidate will possess strategic thinking abilities with strong analytical skills, and an in-depth understanding of the insurance industry. The candidate will play a pivotal role, working in conjunction with program stakeholders to drive and oversea transformation projects and strategies.

Job Description:

• Responsible for development and implementation of strategic initiatives designed to drive growth and profitability in the life insurance business. Work closely with cross-functional teams to develop and implement strategies that address market opportunities and agency needs.
• Work in tandem with cross-functional teams, including finance, business performance, transformation, tech, compliance, recruitment, L&D and other critical functions to ensure strategic alignment. Support new initiatives and investments while driving the adoption of new processes and technologies that align with agency’s strategic priorities.
• Lead and manage key strategic projects from concept through to execution, including defining project scope, developing comprehensive project plans, managing resources, and ensuring timely delivery of project outcomes that are aligned with agency’s overarching objectives.
• Conduct in-depth research and analysis to identify trends, opportunities, and treats in the life insurance industry. The insights will inform the strategic direction and be professionally packaged into strategy decks for executive decision making.
• Continuously monitor and assess the effectiveness of implemented strategies and adjust as needed. Deliver detailed reports and presentations, clearly outlining project progress, milestones, resource allocations and forecasts. This includes identifying and mitigating any risks to ensure all agency-driven initiatives meet established timelines, budgets, objectives and quality standards.
• Maintain clear and proactive communication with cross-functional teams, providing regular updates on project goals, progress, and any emerging challenges. Your role will ensure all stakeholders are aligned and informed.
• Craft and deliver compelling, data-driven business proposals. Ensure these proposals are well-researched, aligned with both short-term and long-term objectives, and are tailored to meet the specific needs of the agency and its stakeholders.

Who we are looking for:

Competencies & Personal Traits

• Demonstrated expertise in crafting business proposals and strategy plans that are both compelling and aligned with organisational goals.
• Strong ability to analyse data, extract key insights, and translate these findings into actionable strategies that effectively drive business growth and success.
• Strong problem-solving capabilities to anticipate and navigate unforeseen challenges, ensuring the successful execution of business initiatives and achieving desired outcomes.
• Ability to produce polished reports, business proposals and presentations that reflect thoroughness and precision.
• Skilled in building consensus and fostering a collaborative work environment among diverse teams.
• Ability to thrive in a fast-paced environment.

Working Experience:

• 5 to 7 years of experience in strategy development and execution within the Life Insurance or Financial Services Industry.
• Demonstrated experience in leading and managing projects from initiation through to completion.

Professional Qualifications:

• CMFAS M5, M9, M9A, HI certifications preferred

Education:

• Degree in Finance, Business or related fields of study

Language:

• Strong command of verbal and written English

Logistics Assistant

Working days: Monday to Friday
Working hours: 9am - 6:30pm
Salary: $1800 - $2200 + OT (less OT, only in festive season)
Working Location: Ang Mo Kio - company will move to near Tai Seng MRT by Dec 2024 / Jan 202

The Logistics Assistant is responsible for coordinating general warehouse operations and activities including shipping and receiving deliveries, preparing packing products for delivery, conducting stock checks, general warehouse admin, and storing inventory.

Duties & Responsibilities:

• Process orders from online store
• Prepare & pack order when required
• Process stock requests from the retail stores
• Maintain the order and cleanliness of the warehouse
• Track and document all inventory movements to and from the warehouse
• Process day-to-day forms and documentation (E.g. receive and file requisition forms, create and print delivery orders etc.
• Perform stock control by counting stocks / stock taking
• Order stock when stocks are low
• Liaise with suppliers to obtain quotations and order stock

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Role Purpose:

Howden Group Holdings (the Group) is an international insurance intermediary group composed of a number of specialist Operating Entities.

The jobholder is assigned to Howden Specialty Asia Pacific (within which there may be a number of distinct Trading Companies, licensed and regulated by the Monetary Authority of Singapore (MAS) as an insurance intermediary which holds both direct insurance and general reinsurance broking licenses.

The job holder is required to assist in providing Compliance related support to the various business units (as applicable) from Howden that operate within the Asia Pacific region. The job holder will further work in enhancing and reinforcing the Company’s existing compliance function by maintaining relevant policies and reviewing procedures to ensure a high standard of quality.

Core Responsibilities for All Staff

Achieve Results through Relationships with All Parties

§ Deliver a personal performance that contributes towards the Company achieving its objectives

§ Achieve lasting relationships with all parties (clients, markets, suppliers, third parties and other staff)

Delivery of Service

§ Consistently deliver an excellent and comprehensive service

Conduct and Integrity

§ Ensure all dealings are carried out with integrity and professionalism

§ Act in utmost good faith, in accordance with the relevant Company and/or Group policies and never risk the Company’s reputation

Development and Professionalism

§ Continuously develop skills and knowledge

§ Develop others where you are responsible for their performance

Compliance Responsibilities

Monitoring & Reporting

§ Understanding of internal control processes to manage the potential impact through monitoring and testing activities.

§ Assist in the maintenance of Gifts & Entertainment Register including related requests.

§ Liaise with the business to ensure that their remedial action plans (resulting from the monitoring/audit reports and thematic reviews) are addressed for all on-off issues and systemic issues.

§ Track the remediation process and produce relevant reports, as required.

§ Assist in developing annual Compliance Monitoring Plans with Deputy Head of Risk and Compliance.

§ Execution of the Compliance Monitoring plan on a timely basis, which includes compliance monitoring related activities for the year.

§ Conduct ad-hoc reviews to ensure compliance with policies and internal processes.

§ Assist in preparing regular reports on compliance monitoring activities, which aim to identify common areas that require additional training for brokers or relevant stakeholders.

Regulatory and Operational Compliance

§ Work closely with key stakeholders in the first and third line of defence to achieve a well-controlled organisation that can achieve growth targets safely.

§ Provide support to the Security and Counterparty team (SCPT) based in UK and APAC to administer KYC/CDD processes to ensure successful on-boarding of clients, insurers, and third parties.

§ Support specific projects and initiatives in order to ensure business goals and objectives are met.

§ Actively undertakes personal development to ensure up to date knowledge and skills.

§ Support in Horizon Scanning for the APAC region.

§ To assist in maintaining and updating the Regulatory obligations register.

Policies, Process and Procedures

§ Assist in the creation, reviewing and maintenance of policies and procedures under the purview of Risk & Compliance team, where required.

§ Assist to maintain the policies and procedures depository for the region.

Business Advisory and Incident Management Process

§ Be a key contributor in the day-to-day maintenance of Compliance Tracking System.

§ Assist under supervision in the support and maintenance of incident reporting processes as required.

Stakeholders (Internal)

§ Represent Howden Specialty Asia Pacific internally, with regards to Risk and Compliance related matters.

§ Able to develop strong relationships with internal stakeholders

§ Treat all stakeholders fairly and ethically.

§ Builds strong and effective relationships across the business to promote a positive image of the Risk and Compliance team and efficiently support work activities.

§ Seeks opportunities to enhance the effectiveness of the Risk and Compliance team through working collaboratively with colleagues and other teams/departments (e.g. Ops, Internal Audit, Legal), sharing knowledge and information.

§ Promotes an open line of communication to, from and within the Risk and Compliance team.

People

§ Support colleagues in the wider team, assisting in the achievement of their objectives.

Compliance (Internal)

§ Ensure all staff comply with all applicable Company and/or Group policies and procedures as well as all legal and regulatory requirements.

§ Ensure correct authorisation is obtained and processes followed when required by the Company and/or Group policies and procedures.

§ Maintain accurate records and deal with correspondence appropriately.

Market Awareness

§ Share information that could be beneficial to the Company.

§ Maintains awareness of industry developments and supports the business in assessing impacts and enhancing controls where necessary.

Representing the Company

§ Any other reasonable duties, as required.

Additional Responsibilities

§ Provide input as relevant on matters raised during meetings that have a risk and compliance component.

§ Any other responsibilities as may from time to time be determined by the Company.

Skills and attributes needed to perform the role

§ Excellent verbal and written communication skills.

§ Analytical and problem-solving skills.

§ Strong attention to detail and ability to manage multiple tasks simultaneously.

§ Good planning, organisation, delivery and time management skills.

§ Strong conflict management skills.

§ Comfortable to work with executive/senior management.

§ Maintain a high degree of credibility, independence, integrity, confidentiality and trust.

§ Team-oriented but also able to work independently and proactively.

Knowledge

§ Commercial awareness and focus on the application of regulation within the insurance broking industry.

§ Knowledge of relevant legislation and regulations.

§ Broad knowledge and understanding of insurance, principles, products and services.

§ Broad knowledge of risk and compliance management practices. Demonstrate good risk awareness across different risk topics and able to complete walkthroughs dealing with information in a structured manner, as well as design and execute necessary testing.

Professional Qualifications / Experience

§ Minimum 1-3 years of experience in compliance, regulatory, legal, audit and/or risk management role, preferably in the insurance/reinsurance broking industry, or financial services sector.

§ Ability to manage and conduct monitoring and testing reviews.

§ Educated to a minimum of University standard. Preference is given to applicants with degree standard of education particularly if this includes business, accounting or legal modules.

§ Willing to obtain relevant insurance qualifications as requested.