Total 1 job vacancies by Calbee Moh Seng Pte. Ltd.

Location: Paya Lebar Square

Responsibilities

E-commerce Management

• Manage the day to day operations and maintenance of e-commerce platforms
• Ensure optimal performance of platforms which includes site availability & functionality, inventory levels, traffic generation, order management & fulfilment
• Manage site content and design elements ensuring accuracy and positive user experience
• Manage platform subscribers including e-commerce customers’ comments, reviews and enquiries
• Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities
• Work with backend teams on-site maintenance, troubleshooting and upgrades

Marketing

• Create SEO-focused, on-brand and engaging content
• Collaborate with cross-functional teams to support online campaigns and promotions
• Conduct market research to identify potential prospects, conduct outreach programs and build customer relationships to drive sales
• Design newsletters, assist in marketing projects (photo shoots, live streaming, etc)
• Support the team in all other activities and projects when required
• Analytics & Reporting
• Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention
• Identify emerging trends and opportunities in the ecommerce space and recommend initiatives to achieve continued growth

Analytics & Reporting

• Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention
• Identify emerging trends and opportunities in the ecommerce space and recommend initiatives to achieve continued growth

Requirements

• Diploma/Degree in Sales & Marketing / Business Analytics / Digital Marketing / E-commerce or related discipline
• Minimum 2+ years’ experience in direct e-commerce operations with working knowledge of e-commerce platforms
• Good understanding of online sales strategies and digital marketing techniques
• Deep understanding of end-to-end online user journey and buying habits
• Strong analytical skills with the ability to interpret data and make recommendations
• Independent, proactive, resourceful, meticulous with strong attention to details who can excel in a dynamic environment
• Team player with the ability to collaborate cross functionally
• Working experience with Photoshop, Canva, APIs and scripting languages is desirable