Order Prcoessing / Sales Support Officer (Supply Chain Ind)
7 months ago
5 days work week
AWS &VBs
Work life balance
Responsibilities:
Responding to inquiries and requests from clients regarding various aspec..
- 5 days work week
- AWS &VBs
- Work life balance
Responsibilities:
- Responding to inquiries and requests from clients regarding various aspects of their orders, such as order information, status updates, quotations, shipping details, delivery schedules, and inventory availability.
- Providing accurate and timely information to clients, addressing any concerns or issues they may have, and offering solutions to ensure their needs are met effectively.
- Working closely with internal cross-functional teams, including but not limited to logistics, warehouse, sales, and finance departments, to coordinate and fulfill clients' operational requirements.
- Acting as a liaison between clients and internal teams, facilitating communication and ensuring alignment to meet clients' expectations and deadlines.
- Monitoring key performance indicators (KPIs) related to client satisfaction, order accuracy, and on-time delivery, and taking corrective actions as necessary to maintain performance standards.
Requirements:
- At least Diploma in Business or Supply Chain related course
- 2 years of working experience in similiar role
How to Apply:
Interested candidates, please submit your updated resume by using Quick Apply button
*We regret to inform that only shortlisted candidates will be informed.*
Yip Seow Thung
Registration Number: R24121304
EA License No: 18C9027
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