Position Overview
We are seeking a talented and motivated Marketing (Admin) Specialist to join our team. This position requires a candidate with a background in marketing strategy and implementation, coupled with excellent customer service skills. The successful candidate will play a crucial role in enhancing our brand presence and ensuring unparalleled customer satisfaction.
Role & Responsibilities
- Provide exceptional customer service through various channels, including phone, email, and live chat.
- Resolve customer inquiries, concerns, and issues promptly and professionally.
- Develop and execute comprehensive marketing strategies to drive brand awareness and customer acquisition.
- Create compelling content for various channels, including ecommerce, social media, email campaigns, and website updates.
- Analyze market trends and customer behavior to identify opportunities for growth.
- Organize, plan and keep track of marketing activities.
