Total 1 job vacancies by Mfb Products Asia Pte Ltd

Sales Coordinator cum Admin Assistant

We are looking for a In-Door Sales Coordinator cum Admin Assistant. This role combines administrative support with coordination of the sales process to ensure smooth communication between departments and efficient customer service. The ideal candidate should have strong multitasking abilities, excellent communication skills, and a keen attention to detail.

Key Responsibilities:

1. Sales Coordination:Support the sales team in managing client accounts and sales leads.
   Prepare and process in door quotations, and contracts.
   Coordinate communication between sales, marketing, and customer service teams.
   Maintain up-to-date records of sales activities and customer information.
   Track and follow up on orders, ensuring timely delivery and customer satisfaction.
   Assist in preparing sales reports and presentations for management.
   
2. Administrative Support:Handle general administrative duties such as answering phone calls, managing emails, and scheduling appointments.
   Organize and maintain office files, records, and documentation.
   Coordinate meetings and prepare agendas and materials as needed.
   Process and maintain office supplies inventory.
   Assist with travel arrangements and expense reports.Handle incoming and outgoing mail and packages.
   
3. Customer Service:Serve as a point of contact for customers, addressing inquiries and concerns professionally and promptly.
   Maintain a positive relationship with customers to ensure repeat business and satisfaction.
   Follow up with customers post-sale to gather feedback and resolve any issues.
   
4. Miscellaneous Tasks:Support management in special projects and initiatives as required.
   Collaborate with other departments to streamline processes and improve efficiencies.