Total 2 job vacancies by Zenyum Pte. Ltd.

Take charge and shape Zenyum into one of Asia’s most loved consumer brands working with an ambitious and smart cohort of Smores. As one of our Sales Executives for Singapore, you will be driving your own sales pipeline for Singapore while you elevate the experience of our customers as they embark on their own Zenyum Journey.

Based in our Singapore office, you will be working directly with one of the most talented Sales Manager, with our top-notch marketing team as part of our amazing team of customer success executive to drive our business and customer experience in the Malaysia market.

Commission and Performance: this position will have a base pay but will be strongly driven by commission on your own performance. This way, we align the success of the company with your amazing performance and a very competitive rewards system.

Help us make Singapore Smile More!

Your responsibilities will be plentiful and fruitful:

• Sales: from our marketing team you will receive the profiles of customers who have shared their interest to start their Zenyum journey. Your mission will be to guide them through the process with a personalized approach.
• Customer Experience: as you guide our customers through the process to start their Zenyum journey your mission will be to offer them the most complete information and support that best suits their needs. You are commended to connect empathetically and make their experience truly differential.
• Operations: You will need to ensure that all key steps in the process to provide a specific and personalized treatment plan are complete at speed. This will mean coordinating with our operations and dental team to ensure the best possible customer experience.
• Teamwork: You will be asked to work with the rest of the team to identify key challenges in (1) the customer engagement process, (2) operations (3) marketing messaging to customers.
• Training: as you grow within the organization you will be expected to share your knowledge with the less experienced team members. We progress as a team and you will receive and hopefully will share.

You're a fit for this position, if:

• You are a full on team player. Here we “row” altogether with one focus and one direction, we never leave anyone behind and that gives us the extra strength to continue growing. As they say “culture eats strategy for breakfast” and we have a team-oriented and customer-centric culture
• You are driven by results and have a need to get them independent of the circumstances. "No excuses, just new opportunities"
• You are accustomed to pressure and enjoy the thrill of the ride. If you have successfully navigated the pressure of delivering results constrained by time, if you have overcome challenges to you or your team performance you will fit right in.
• You are people driven. If your experience and your enjoyment at work are connected to spending time with other people and seeing them grow professionally

We'd love to see you have:

• At least 2+ years of experience in sales, ideally in a company that offered services. Fresh graduates are welcome to apply.
• Experience in healthcare and/or beauty will be a very nice plus.
• University degree or Diploma will be a great addition (but not a specific requirement), especially in fields related to business, communication, hospitality or healthcare.
• Strong communication, negotiation, and relationship management skill sets, you will be talking to our team and our customers non-stop
• Language ability in English is needed, Mandrian/Malaysia/ Indonesia/ Tamil are always a plus
• Have a good understanding of the Singapore, Malaysia and/or Indonesia markets and customers.
• Positive attitude in fast-paced startup circumstances and a strong team player working with excellent teammates of different nationalities
• Are curious and creative in testing out new things with a growth hacking mentality

Your benefits and growth upon joining include:

• Join the diverse team of one of the most ambitious and fastest-growing startups in Southeast Asia, funded by Sequoia Capital
• Work with professionals not only in the Singapore headquarter but also collaborate with the teams across 9 markets in Asia
• Fast growth and promotion prospects, in a highly successful and ambitious team
• Be rewarded with an attractive package (employee benefits and competitive salary and commission)

About Zenyum

Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.

Join us in our mission to spread smiles across Asia!

In just 3 years, Zenyum has grown into a 200+ strong team, across 7 markets delivering better smiles and re-shaping an entire category: Smile Cosmetics. But this is just the beginning. We are looking for a Global CRM Manager to partner with the VP Growth to build one of Asia’s fastest-growing and most loved beauty brands.

Do you enjoy working within an entrepreneurial environment, having the personal freedom to act, and being part of an ambitious, fun, and energetic team, running at full speed to create Asia's most loved Smile Cosmetics brand?

If the answer is YES, let's chat about spreading smiles across Asia.

Fuelling growth through insights and analytics.

You use numbers to generate repeatable, scalable processes that are steered with ambitious perfection in a data-driven environment. While your background is analytical, you are curious about broadening your horizon and work together with our Creative and Brand leadership to build one of Asia's most powerful consumer brands. You will lead all the lifecycle marketing campaigns including email, App push, WhatsApp Business API, and LINE messaging API, and track all important campaign metrics (open rate, click-through rate, conversion rate, etc) to optimize marketing efficiency. You will gain numerous opportunities to conceptualize and spearhead new CRM initiatives and will serve as an internal consultant that ensures best practices across all markets

Championing growth initiatives across the organization.

Elevate the level of CRM ambition across all markets. Openly collaborate and push the science of CRM excellence to inform and improve our impact and efficiency across all markets. You listen to the different POVs in the room but there's a strong number-backed rationale behind every recommendation you make.

Don’t just talk, Do.

You have a full team you will collaborate within each market. However, in time of need, you have no issue with doing the work yourself. You are never too senior to not do the work or clean up after yourself.

Presenting and pitching persuasively.

You share your decisions and push for what you think is right for the business objectives, using logic and numbers (rather than opinion or emotion) to make your case. You’ve worked in large organizations before and can deftly manage stakeholders at all levels of an organization. You do this all with a collaborative spirit.

Would be great if you have:

• 4+ years of marketing experience
• 1 - 2 years of hands of CRM marketing experience (Experience with Braze and Segment is highly preferred)
• Cross-functional collaboration skills as you will need to work with multiple teams on different projects, e.g. product, sales, local marketing
• Strong analytical skills

You are a Rockstar if you have the following:

• Experience in the eCommerce industry
• Fluent in another Asian language, Mandarin, Thai, Vietnamese or Bahasa
• Proficient in Salesforce Sales Cloud, Einstein Prediction and Braze
• Experience in using WhatsApp Business API and LINE messaging API for lifecycle campaigns
• Startup experience

Your Benefits upon joining the Zenyum team

• Join the Team of one of the most ambitious and fastest-growing startups in Southeast Asia - funded by Sequoia and L Catterton
• Learn from an experienced team (Entrepreneurs, Google, BCG, McK, Lazada) on how to build a startup with rocket speed and directly work together with the management team
• Work with a diverse and talented team across 7 markets, ready to take on one of the fastest-growing and most innovative sectors in healthcare
• Fast growth and promotion prospects, with attractive employment packages (employee benefits and competitive salary)