Total 31 account officer job vacancies in Sales / Marketing category in singapore north east

Job Summary:

QCT is offering a prime opportunity for a seasoned Sales Account Manager to join our team in Singapore.

QCT’s portfolio of leadership software-defined datacenter products with modern infrastructure technologies and software facilitates the creation of comprehensive, end-to-end, and integrated full-featured solutions.

We are looking for a Sales Account Manager with a growth mindset to help take our business and revenue to the next level. This person will be responsible for building the relationship and supporting our customers to solve their challenges with QCT’s products & solutions. He/She will also work closely with internal stakeholders across teams to ensure the business program is successfully delivered.

You must be passionate about cloud and data center technologies with a laser focus on the customers as a trusted advisor and driving sales from enterprises across different verticals.

Job Responsibilities:

• Drive the sales revenue and meet sales target, identifies key accounts, and expand the sales pipeline in both public and private segments
• Identify and creates opportunities to expand business with clients in the areas such as HPC (High-Performance Computing), AI, Higher Education Research, Healthcare, Manufacturing, etc
• Ensure financial goals are met through the product lifecycle in addition to meeting an annual financial goal
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
• Anticipates technology and/or market trends and provides insights to the customer. Maintains knowledge of QCT’s Enterprise Solutions and competition to effectively address and dispel customer objections
• Responds to all inquiries and requests in a timely and professional manner.
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Establishing a trusted advisor relationship with customers by providing advice and guidance to the customer during all aspects of the engagement
• Prepare proposals and reports & responding to tender documents by collaborating with relevant functional teams
• Networking with new and existing accounts. Attends conventions, conferences, and trade shows as needed
• Partner, collaborate and influence key internal stakeholders to ensure successful product strategy, design, delivery, and support

Job Requirements:

• Bachelor’s degree in BS or BA degree in computer science, engineering, business, or equivalent
• Minimum 5 years of related IT sales experience in cloud technology and/or data center solutions
• Familiar with enterprise and public sector accounts including government and/or Institute of Higher Learning in the areas of HPC & AI, is an advantage
• Strong familiarity with cloud solutions (servers, storage or networking switch) preferred
• Experience in working wth local and/or global SI (System Integrators) is preferred
• Experience as the primary account manager for enterprise customers working with multiple business units and influencing governance and policy is a plus
• Proven experience in running complex B2B sales cycle processes for large companies is an advantage
• Good understanding of the competitive environment for the target customers
• Excellent communication skills, both oral and written, with experience and ability to interface with all levels of the organization
• Ability to clearly articulate business value to customers. Excellent presentation skills in front of all levels of the Customer Organization and C-Level audience
• Problem solving skills with attention to detail
• Consistent track record of meeting or exceeding assigned jobs or targets.
• Ability to work in a multi-cultural environment
• Ability to manage priorities and workflow
• Proven ability to handle multiple projects and meet deadlines.
• Willingness to travel when necessary
• Fluent in English for professional business communication. Proficiency in Mandarin or other South East Asian languages is a plus.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Operation Senior Specialist, Corporate Actions Team - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide back office functions support for Investment products for Corporate Action events (such as Proxy meetings/Stock splits and mergers) and dividend payments
• Participate and contribute to the projects and process enhancements initiatives handled by the team with specific project/learning outcomes
• Timely handling of transactions, meeting and exceeding the Service expectation with internal clients
• Review/Propose/Initiate process automation or system / process projects
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Adhering to applicable Policies, applying sound ethical judgment regarding personal behavior, conduct and business practices.
• Escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Having 2-4 years of work experience in operations processing Wealth / Investment products
• Knowledge and experience of Trade settlements, Corporate actions for Equities and Equity Options
• Responsible, organized and able to multitask under pressure
• Good team player
• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Demonstrated project management skills
• Ability to work under pressure and manage to tight deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Meticulous eye for details, ability to execute tasks with accuracy, good problem solving skills
• Bachelor’s degree/University degree or equivalent experience
• Exposure to Consumer banking
• Gain an in depth knowledge on the securities products offered (Equities and Bonds)
• Appreciate in depth process flow of the back end Operations function

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC Rates and FX Trading Middle Office - Hybrid (Internal Job Title Securities & Derivatives Intmd Analyst – C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
• Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues
• Participate in the implementation of assigned projects, including new products,services and upgrades to platforms
• Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes
• Monitor and provide solutions to errors to minimize risk to the bank
• Provide informal guidance, and/or on the job training to new team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Hybrid working model with 3 days working in office. The candidate needs to be able to support Australia time zone shift when required.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Demonstrated comprehension of Treasury products, accounting and regulatory policies
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the role

We are seeking a highly organized and detail-oriented Sales Admin Officer to join our team at CMK ASIA (PTE.) LTD. in the Bedok East Region. This full-time position will play a crucial role in supporting our sales operations and ensuring efficient client management.

What you'll be doing

• Providing administrative support to the sales team, including managing customer inquiries, maintaining client records, and generating sales reports
• Assisting with the preparation and processing of sales contracts, invoices, and other relevant documentation
• Coordinating and scheduling appointments, meetings, and client events
• Identifying and implementing process improvements to streamline administrative tasks
• Collaborating with cross-functional teams to ensure seamless customer service and support
• Maintaining the accuracy and integrity of our customer database

What we're looking for

• With or without experience in a sales administrative or client support role.
• Strong organizational skills and the ability to juggle multiple tasks and deadlines with ease
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficient in Microsoft Office suite, with the ability to quickly learn new software and systems
• Attention to detail and a commitment to maintaining accurate records and data
• A team player with a proactive and solution-oriented mindset

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical coverage and retirement contributions
• Opportunities for career development and skills training
• A collaborative and supportive work environment with a focus on work-life balance

About us

CMK ASIA (PTE.) LTD. is a leading provider of Printed Circuit Board in Asean Region. With a strong track record of success and a commitment to innovation, we are dedicated to helping our clients achieve their business goals. Our team is driven by a passion for excellence and a shared commitment to delivering exceptional customer service.

Apply now to join our team and be a part of our exciting journey!

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

• Formulate marketing strategies: Develop and implement innovative marketing strategies to promote moomoo's products and services.
• Market research: Conduct market research and analysis to identify customer needs and stay informed about market trends and competitor activities.
• Digital marketing: Manage and execute digital marketing campaigns including social media, email marketing, SEO, and SEM.
• Content creation: Create engaging content for various marketing channels, including blogs, social media, and website.
• Collaboration: Work closely with cross-functional teams to ensure seamless execution of marketing initiatives.

• Bachelor's degree in Marketing, Business, or related field.
• Proven experience in marketing, preferably in the financial industry.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficient in digital marketing tools and platforms.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Description

The Programmatic and Social Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with Analytics team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with Analyst.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

The Asia Business Unit (ABU) consists of 12 markets (11 countries) across Asia – Hong Kong, Korea, Taiwan, Malaysia, Singapore, Philippines, Thailand, Indonesia, India, Brunei and Vietnam.

This position provides strategic leadership & oversight of the marketing & menu function, and is responsible for Marketing’s measurable contribution to the ABU’s business & financial goals by:

• Providing overall Business & Marketing strategy counsel
• Supporting the development and execution of market’s Business & Marketing plans
• Facilitating cross-market communication and best practice sharing
• Facilitating the growth of Brand Strength & Creative Effectiveness
• Participating in the development of key Marketing talents and ensuring that Market teams are appropriately staffed and trained.

Key Stakeholders:

Market CMOs & Managing Directors, ABU leadership, Global Marketing & Menu Teams, and fellow Business Unit Marketing Leads (i.e., LATAM, Middle East & Europe, and Japan).

Reporting structure:

Reports to ABU Lead with a dotted line to the Segment CMO

PRINCIPAL ACCOUNTABILITIES

The ABU CMO is specifically accountable for the following:

Strategic Alignment to deliver Business & Brand Performance

• Work closely with market MDs & CMOs to deliver the BU’s annual sales & guest count plan
• Partner with market CMOs to build long term brand affinity, brand trust, and other brand drivers
• Ensure that markets’ Marketing & Menu Plans are aligned with McDonald’s strategic framework
• Identify and encourage synergies across market’s Business and Marketing strategies
• Identify and build long-term Menu Platforms for growth

Communication & Consulting

• Organize and coordinate Marketing meetings & conferences (both virtual & live) that stimulate the sharing of ideas, learning, tools and resources
• Collaborate with market CMOs to review and add value to local Marketing plans
• Provide (find & develop) necessary tools & resources to assist market CMOs in all aspects of their job
• Provides actionable input to local Marketing plans – Help identify problems & opportunities, evaluate them and provide recommendations
• Represent the BU’s interest globally, collaborating with Global Teams to develop and share global strategies, providing an Asian lens to ensure relevance for the ABU
• Collaborate with other BU CMOs to identify benchmarks, synergies and best practices

Talent Development & Pipeline

• Provide coaching and leadership to direct reports within the Business Unit
• Provide coaching and guidance to key marketing members from the markets (e.g., Market level CMO, Market level Director, etc.)
• Work with market CMOs to review and develop a robust succession pipeline
• Motivates local Marketing, Menu & Agency teams in a constructive manner (e.g. Providing recognition within market, BU or Global)

Partnership & Relationship Management

• Build relationships with associated agencies (e.g. Creative or Media agencies) and suppliers (e.g. Coca-Cola, Nestle) to facilitate local and/or regional Marketing synergies
• Ensure compliance with fundamental agreements in alliance contracts within the zone (e.g. Creative Approvals, Royalties, 3rd party pass-thru, Ambush, Promotion dates)
• Resolve Market-level alliance issues

Creative & Media Effectiveness

• Provide training, inspiration & tools
• Facilitate best practice sharing and encourage markets to steal shamelessly
• Exercise Brand Stewardship responsibility to ensure all creative, both commercials and print materials, represent McDonald’s in the best manner
• Facilitate and oversee roll-out of regional/global campaigns, including approvals

Marketing & Menu Administration

• Ensure programs follow the appropriate approval process (e.g., legal, alliances).
• Enforce the Golden Arches code across the markets

ESSENTIAL TRAITS

• Strategic, organized thinker with solid planning skills
• Strong business acumen and solutions-oriented
• Highly energetic and self-motivated collaborator and team builder (team-player)
• Confident individual who is strong & assertive, but at the same time understands & appreciates working in a diverse cultural environment and respects all individuals
• React fast and adapts well to changes, with the ability to influence others to adapt as well
• Forward thinker who is constantly monitoring trends in consumer’s habits, use of technology and patterns of behaviour, and anticipating their impact on the McDonald’s business

Are you tired of boring job descriptions? Ready to inject some fun into your career? Look no further! We're on the hunt for you to join our tech-tastic team and embark on an exhilarating journey through the realms of technology!

Are you ready? - This is what we are looking for:

Position Summary:

The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales, sales to aftersales, to respond promptly with good follow-up skills.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure sustainable business.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Co-work with Distributor team on channel development and business development
• Manage training for internal teams and external customers, share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.
• Any other tasks as and when assigned by the management.

The Requirements:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in components retail channel and system builders for Senior Account Manager role
• Non-experienced candidates can be considered for Account Manager role.
• Strong PC skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

The NIQ/GFK Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirements:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

Job Description & Requirements

Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirements:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Regional Aftersales Manager, you will be responsible for delivering and securing profitable growth with the assigned customer accounts in the Marine Division in line with the South East Asia Sales Company targets and objectives.

In this role, you will be based in Singapore and will manage assigned customer relationship, including formulating and driving a specific customer account strategy to encompass the complete long-term relationship between Alfa Laval and the customer. 

This role is an individual contributor role and does not have team reporting to the role.

Key tasks:

• Follow established sales processes and guidelines to promote and sell Alfa Laval solution in the Marine aftersales industry;
• Analyze and understand market insights and the customers buying behaviour and make sales plans according to the business division strategy and targets, by working closely with experienced sales or sales team leader
• Look for and manage leads from the market and customers and convert them in real business opportunities in other to ensure the pipeline.
• Be active in the market and focus on making visits, meetings and interactions to customers, focusing on customer needs understanding and highlighting the value of our products and services
• Runs the operation by managing the customer grid and proactive planning in our tools.
• Develop customized proposal to meet customers’ requirement and advocate value based selling and follow through to achieve performance.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
   

What you know?

• Bachelor’s degree from recognized university, in Mechanical or Marine Engineering or related.
• Minimum 3 solid years of experiences in sales / services sales / after sales preferably in the Marine industry.
• Well-versed with development and execution of sales strategies and has also demonstrated proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using both offline and online channels to grow sales. 
• Proactive, service minded, strong in customer care and take quick actions.
• Self-motivated team player with strong customer focus. You should have the courage to take new initiatives and drive implementation.

What is in it for you?

• You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet.
• You work in a company who values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirements:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirement:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM