Job Title: E-commerce Fulfilment and Customer Experience Executive

About Us:
At Reckless Ericka, we’re all about passion, creativity, and making things happen. We’re a fun-loving team that thrives on delivering exceptional customer experiences – whether online or in person. We believe every interaction matters and aim to create memorable moments for our customers at every touchpoint. If you’re detail-oriented, customer-obsessed, and love making things run smoothly, this is the role for you!

Key Responsibilities:

1. Fulfilment Operations with a Customer Experience Focus:Manage the end-to-end fulfilment process, ensuring orders are processed, packed, and shipped promptly and accurately.
   Monitor order timelines and proactively communicate with customers about delays or updates to enhance their experience.
   Coordinate with shipping partners to deliver a seamless delivery experience, addressing any issues with a customer-first approach.
   
2. E-commerce Data Management for Enhanced Customer Insights:Monitor and analyse e-commerce performance metrics, focusing on customer behaviour and satisfaction.
   Maintain accurate product listings and inventory data to ensure customers have the best online shopping experience.
   Use customer insights from data analysis to suggest and implement improvements in the e-commerce journey.
   
3. Customer Service Excellence:Provide outstanding customer support through email, live chat, and social media, responding to inquiries with empathy and efficiency.
   Handle customer complaints or returns professionally, turning challenges into opportunities to create positive experiences.
   Manage studio appointments, ensuring each customer feels welcomed and valued during their visit.
   
4. Operational Support to Delight Customers:Work closely with internal teams to ensure processes are customer-friendly and efficient.
   Assist in maintaining an inviting studio space that reflects the brand and enhances the in-person customer experience.
   Identify potential customer pain points in operations and propose solutions to improve satisfaction.
   

Requirements:

• Diploma or equivalent qualification in Business, E-commerce, or related fields.
• Minimum 3 years of experience in e-commerce operations, fulfilment, or customer service, with a strong focus on customer experience.
• Proficiency in e-commerce platforms (e.g., Shopify) and order management systems.
• A passion for delivering exceptional customer experiences at every touchpoint.
• Excellent communication and interpersonal skills.
• Strong organisational skills with a meticulous attention to detail.

Preferred Qualifications:

• Familiarity with inventory management tools and shipping platforms.
• Previous experience in a retail or customer-facing role.
• Analytical mindset with the ability to interpret data to improve customer experiences.
• What We Offer:
• Competitive salary aligned with market standards.
• Opportunities for professional growth and skill development.
• Collaborative and inclusive work environment.

How to Apply:
Please submit your CV, portfolio (if applicable), and a cover letter detailing your relevant experience and why you’re the perfect fit for our team.

Email to: [email protected]

Please state the positon you are applying.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

ID: 780200

Working hours: Mon - Fri 08:30 - 17:15

Responsibilities

• Assist in the development and implementation of the company's strategic plan, including setting goals and objectives, evaluating performance, and identifying areas for improvement.
• Analyze organizational strengths and weaknesses to report to CP Manager.
• Assist in the implementation of the company business plan, action plans and evaluate its performance.
• Collaborate among/across departments to ensure their strategies and initiatives are aligned with the company's overall goals and objectives.
• Encourage effective communication between employees and the company.
• Support in corporate branding and stakeholder’s relations.
• Review and update rules, regulations and IMS documents, and coordinate to update them positively to improve and standardize company operations.
• To coordinate matters of digitization, digitalization, and digital transformation company-wide among various departments to enhance client experience and employee productivity, as well as streamlining internal processes and improve efficiency.
• Provide regular updates to the Department Head on progress towards achieving strategic goals and objectives, as well as any potential risks or opportunities.
• Prepare meeting minutes.

Requirements

• Candidate must have minimum Diploma/Degree in Building & Project Management or equivalent
• Candidate must have Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
• Candidate must have Familiarity with project management methodologies and construction knowledge.

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

Company Profile

Dex-Lab is an innovative Singaporean Robotics & Artificial Intelligence Company that specializes in creating tailored solutions for our partners Originally pioneering Social Robotics & Artificial Intelligence solutions in Singapore’s Elder Care Industry. An industry that constantly suffers from shortage of manpower and often deemed as behind in technological innovation compared to other Healthcare sectors.

Job Description

The candidate will have the unique experience of working with to-scale humanoid robots, and elevating it’s branding position in the market. They will also be in the forefront of emerging technology, granting them exposure to the industry and developing strategies on moving a business forward.

Based on your skillset and interest, they will have the opportunity to experience a diverse range of career options as well. (e.g. Operations, Robotics, Multimedia Design & Marketing)

Key Responsibilities:

• Collaborate with the Business Development Team on the development of visual communications material including but not limited to: PowerPoint templates, illustrations and infographics for marketing purposes.
• Collaborate with the Business Development Team on new ideas, directions, and tools for marketing and communications.
• Curation, analysis, and management of company Social Media Platforms.
• Branding and launch execution for new product lines

Other Responsibilities

• Execution of Company events with partners, presenting on the company’s product line and answering questions
• Presentations to partners/investors in English or Chinese as needed.
• Reaching out to organizations for potential marketing partnerships

What we are looking for:

• Interest in Emerging technology especially related to communication and branding.
• Positive and Proactive
• Strong communications skills: excellent listening skills and empathy, ability to write clearly and concisely.
• Demonstrated enthusiasm for embracing challenges outside of familiar territories, showcasing a commitment to continuous learning and creative exploration.
• A proactive and open-minded attitude towards exploring creative solutions beyond conventional animation boundaries.
• Proficiency in Microsoft Office, Adobe Creative Suite. Experience in SEO and Digital Marketing tools are a bonus
• Demonstrable experience in media communications including social media management, video editing etc.
• Open to Fresh Graduates/Students currently enrolled in ITE/Polytechnic/University
• As the subject matter is very niche we would appreciate candidates who can be committed to minimum 6 months.

To Apply: Please send your resume and portfolio (if you have one) to John Paulo at [email protected]

Are you a results-driven individual eager to dive into the world of marketing & sales? Perhaps you're looking to switch gears in your career? Here's your chance! We are actively seeking highly motivated individuals to join our rapidly expanding team, where passion meets impact in a dynamic team.

Make passion your paycheck!

Your Role:

As a team member, you'll play a vital role in shaping our growth.

Responsibilities include:

• Identifying new business opportunities
• Developing strategies for maximising growth and revenue
• Building and maintaining strong client relationships
• Providing exemplary customer service
• Leading and guiding a team

Highlights:

• Experience a dynamic, fun, and collaborative working environment
• Work on multiple exciting campaigns and projects
• Receive personalised 1-to-1 mentorship
• Travel Opportunities

Qualifications:

• No prior experience required; 1-1 training provided
• Strong communication, organisational, and interpersonal skills
• Ability to work with cross-functional teams and a willingness to learn
• Fluency in written and spoken english

What are you waiting for? Click the apply button to apply now!

Our Client is a Capital Market Services (CMS) license holder from the Monetary Authority of Singapore (MAS), and a Full Sponsor approved by the Singapore Exchange (SGX). They offer unparalleled industry expertise and extensive transactional experience to their clients in corporate finance, capital markets, including initial public offering (IPO), reverse takeover (RTO), secondary equity and debt fund raising, merger and acquisition (M&A and other corporate actions.

They are seeking candidates to join their Continuing Sponsorship team.

AVP / Senior Associate / Associate (Continuing Sponsorship)

Key Responsibilities:

- Provide support in managing a portfolio of companies listed on the Catalist board of the Singapore Exchange

- Review announcements, periodic financial statements, annual reports, and circulars on
corporate actions

- Advise the directors and senior management on continuing listing obligations and corporate
governance matters

- Interact with clients, regulators and other professionals, e.g., auditors, lawyers and corporate
secretaries

- Monitor daily share price movements and media coverage of clients

- Conduct client-onboarding due diligence

- Carry out ad-hoc tasks as required

Requirements:

- A recognised Degree in Accountancy/Business/Finance/banking and at least 2 years of relevant
working experiences in corporate finance, finance, tax or audit

- Able to understand and analyse financial statements

- Organised, meticulous and self-motivated

- Team player with good communication skills

- Ability to work independently and deliver results under pressure

We encourage interested qualified candidates to email an updated resume in word doc format to [email protected]indicating current and expected compensation.

We regret that only shortlisted candidates will be notified.

[Joe Chua, R1105627]

• Well Established Company
• Basic $3000 - $3500 + Allowance + Commission + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Polytechnic Diploma or equivalent
• Possess Class 3 driving license and own vehicle is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Responsibilities:

• Provide creative marketing ideas and organize weekly campaigns with Director & Marketing team.
• Managing and updating a company website daily, including portfolio, content, testimonials & reviews etc
• Create, develop and manage content/marketing materials and strategies in different media platforms (Instagram, Facebook, TikTok, XHS, YouTube, Company Website & etc) to maximize brand exposure.
• Assist in the conceptualization of video content, video shoots and video edits is a must.
• Execute and monitor offline and digital marketing campaigns across various channels, including Search Engine Marketing (SEM) and Search Engine Optimization (SEO).
• Manage the marketing budget to optimize resource allocation and achieve a high return on investment (ROI).
• Prepare regular reports on marketing activities, providing insights and recommendations for improvement.

Job Requirements:

• Minimum Diploma in Marketing or Mass Communication or equivalent.
• Preferably 1-2 years of relevant work experience in social media & Marketing
• Proficient in video editing, graphics, and Photoshop software.
• Knowledge of branding, marketing, and ideation process
• Skills and experience in creative content writing
• Good in both written and communication skills in English & Mandarin. (Mandarin writing is essential for XHS posting)
• Ability to work effectively both independently and as part of a team and focus on delivering results
• Excellent verbal and written communication skills are a must
• A positive attitude, friendly, highly pro-active, open-minded and willing to learn is an advantage

• Working days: 5 days (Mon - Fri)
• Working hours: 10am - 6pm
• Location: Henderson Road (Tiong Bahru)
• Salary: $2000 - $2400

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Company Summary:

Trusted provider of reliable and professional limousine services with solid reputation. Over the years, they have expanded their offerings and evolved into a comprehensive car rental service provider, catering to the diverse needs of both multinational corporations (MNCs) and small to medium-sized enterprises (SMEs). Their commitment to delivering exceptional customer service and tailored solutions has positioned them as a leading player in the transportation industry.

As they continue to grow and expand, they would want you to join their dynamic and forward-thinking team. This is an exciting opportunity to contribute to a company that values professional development, offers a stable career path, and provides competitive income opportunities.

Basic Salary up to $2.8k + commission + incentives

Work Location: MacPherson

Work Week: 5 days (8.30am - 6.00pm)

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)
• Sales driven individual

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and execute dynamic digital marketing campaigns across search engines, social media, email, and display ads
• Analyze and optimize campaigns to boost performance and meet key KPIs
• Craft engaging content for blogs, social media posts, and website copy that resonates with our audience
• Collaborate with designers to create eye-catching visuals, from graphics to videos, that amplify our message
• Enhance website content and structure to improve SEO and drive organic traffic
• Manage and optimize paid search campaigns (SEM) on platforms like Google Ads
• Oversee our social media profiles, creating compelling content that increases engagement and builds followers
• Stay on top of social media trends and adjust strategies to stay ahead of the curve
• Provide regular reports and actionable insights to refine our marketing strategy
• Coordinate with external vendors and agencies to ensure seamless execution of marketing initiatives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

EA Reg. Number: R21100629

EA License Number: 22C1278

Company’s Profile

Founded on 1st June 2004. Established to provide reliable and professional limousine services to our customer, our services include Car Leasing, Shuttle Services and Outsource of Chauffeurs.

Benefits
-Rolling Commission
-Career Progression

Salary Package:
Basic: $2500 - $2700
KPI per month is 5 sales
Even if 1 sales is $100 rolling commission

Working Location: Ubi
Working Hours: Mon-Fri 8.30am - 6pm

Key Responsibilities:

· To coordinate and liaise with workshops, internal stakeholders.

· To handle enquire , to do cold calls and social media marketing.

· To manage the collection of car rentals from hire's.

Requirements:

• Min. NITEC in any field or equivalent certification

• Prior experience in sales industry will be an added advantage

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Retail Sales Executive (Jewellery)

• Farrer Park
• Working Days: 6 days a week (Must be able to work on weekends)
• Working hours : 11am to 9pm
• Salary : S$ 3,100 basic + Comms

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Identify potential customers for the waste management market sectors that have been delegated to him or her in order to build cordial and productive interactions.
• Create proposals and negotiate the best deal on the company's behalf by closely following up with prospective clients to get their input on the status of quotes, the response of rivals, the decision-maker's intent, and any other pertinent information influencing the proposal's conclusion.
• Prepare sales orders with the customer service executive's help, and work closely with them on sales and the appropriate paperwork.
• Creating and presenting sales reports on a regular basis to the sales manager.
• Work along with customer service to keep the customer database updated with information such as name, title, business, address, phone and fax numbers, and email addresses.
• Monitoring customer satisfaction, handling customer complaints, and promptly reacting to any changes in the customer's staff, equipment, procedures, materials used, and business strategy will all help the manager sustain or enhance the customer care program.
• Facilitate market research by gathering data on consumers, potential customers, rivals, new competitors, prices, market trends, stakeholders and influence groups across various categories, and service and alternative offerings.

Requirements:

• Minimum Diploma/Degree in marketing or equivalent
• Experience in Outdoor Sales, Chemical Industry Preferred
• Possess own vehicle
• Excellent sales track records
• Team oriented and dynamic

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Retail Sales (Jewellery)

Working days: 6 days (Must be able to work on weekends)

Working hours : 11am to 9pm

Location : Little India
Basic: $2,800 - $3,100 + AWS

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, filing & excel sales report
• Daily settlement

Requirements:

• Experienced in luxury retail OR watches & jewellery
• Able to commit retail shift hours
• Able to work in PH and weekends

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job ID: 19350

• Location: Expo
• Working hours: 8.30am - 6pm
• Salary: up to $5,500 (Depending on experiences)

Job Description

➤Creating development plans and forecasting sales targets and growth projections.
➤Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
➤Implement and develop sales activities in the responsible sales area under the leadership.
➤Identifying market opportunities through meetings, networking, and other channels.
➤Meet/Exceed the sales task, complete the responsible task independently.
➤Maintain the existing customer, establish the detailed customer files.
➤Be an AR controller according to the account period required by company.
➤To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.　
➤To perform sales call to new/potential customers which are raised on target list given.
➤To do market investigation, research, list up the New/Potential customers.
➤To propose the solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.
➤To report whatever irregularities to a direct superior in a timely manner.
➤To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
➤To settle the outstanding account receivable based on the terms and conditions given.
➤To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.
➤To perform to share the market information proactively to the existing customers and target customers.
➤To input the sales progress in CRM system based on the specific days by timeline.
➤To expand Singapore export/import business both Air and Ocean. And also, sometimes to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
➤To communicate with our overseas offices to share each sales status and work closely with them in order to get closer the business.
➤To create the sales report by timeline monthly basis.

Job Requirement

➤Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
➤Excellent written and verbal communication skills．
➤Business level of Japanese and English speaking abilities to negotiate with the client for the commercial and operational terms and conditions.
➤1-2 experience in Freight Forwarder company
➤Proficient in MS Office applications.
➤Good in communication and negotiation, and excellent presentation skill．
➤Strong organizational and management skills.
➤Strategic thinking and statistical analysis skills.
➤Proactive, resourceful with ability to work well independently or in groups.
➤Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.
➤Must be brisk and active and quick work.
➤Need quick response and reporting in case of any irregularities.
➤Must be accurate regarding create the report.
➤Must be time-bound on job completion (i.e. within the set turn-around time, need to complete task).
➤Have relevant experience of operation work in Air or Ocean operation department can try.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19350, Senior Sales Executive/ Assistant Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135