Total 3 credit controller job vacancies in Sales / Marketing category in Singapore, Singapore

Job Summary
We are seeking a meticulous and proactive Corporate Secretarial Assistant cum Document Controller to support our administrative, document management and corporate governance functions. This role involves managing critical documents, coordinating with directors for wet ink and electronic signatures, and ensuring compliance with regulatory requirements. The ideal candidate will report to the Regional Corporate Secretary in Singapore and should ideally possess a can-do-attitude, exceptional organizational skills, attention to detail, and the ability to handle confidential documents with discretion. 
 
Job Description

Document Management and Coordination:

1. Arrange for wet-ink and e-signatures for various corporate documents involving Directors/Shareholders/external Stakeholders.
2. Facilitate apostille and notarization services with the notary public in Singapore and relevant bodies /consulars/ embassies.
3. Ensure all documents are stored securely with proper naming conventions in SharePoint or other document management systems in a timely manner.

 
Compliance and Regulatory Support:

1. Maintain Statutory Registers and ensure compliance with the Companies Act of Singapore and other relevant regulations under the supervision of the Regional Corporate Secretary.
2. Maintain corporate records such as original Share Certificates, Power of Attorneys, Agreements, Statutory Returns, Resolutions and other corporate documents for all legal entities, in compliance with the statutory and regulatory requirements of Singapore.
3. Timely update of the APAC Monitoring List or similar regulatory compliance lists and corporate secretarial trackers.
4. Create and maintain organizational charts and corporate structure diagrams of the various APAC entities.
5. Providing administrative and operational support to the Regional Corporate Secretary and Regional Legal Counsel in Singapore.

 
Documentation Related Work

1. Formatting word documents; preparing execution versions of agreements; converting pdf to word; creating compare documents; merging/consolidating documents; combine multiple files into a single document or create zipped/compressed sets for streamlined distribution.

As Regional Sales Controller you will play a key role in the organization, enabling the business to grow through investment strategy and operational expertise. You drive and deliver on sales/controlling goals and are constantly looking for possibilities to develop the business and our teams.  In partnership with the Regional Sales Manager, you are responsible for the overall customer experience as well as the Sales, Profit and Operations in all touchpoints. You will set the Controlling strategy across the region consisting of Greater China, South Korea and South East Asia.

What you will do:

• Monitor, analyze and benchmark weekly/daily sales plans and results for each channel across the region. 
• Perform monthly and quarterly reviews of controlling KPI's, variable costs and identify opportunities to drive strong results. 
• Annual Budget set up in collaboration with the Global Controlling team. 
• Partner and follow up with managers across Retail, E-commerce, Merchandising and PR & Marketing on budgeting, planning & forecasting of Omni Sales, Commercial and Operational KPI’s.
• Secure strategic & operational goals together with the Regional Sales Manager. 
• Drive commercial thinking, methods, analysis, reports, business cases & actions to optimize results and drive profitable growth. 
• Being a strong informal leader and important stakeholder in all decision making in the region. 
• Optimize / constantly improve the current controlling methods, knowledge and ways of working with our teams. 

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.