Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Multiple locations across the APAC region will be considered beyond Singapore and Hong Kong.

Role profile:

The Sales Performance Enablement (SPE) Business Partner – Account Management supports and enables Account Managers (AMs) and leaders by providing data insights to drive growth, and ensuring that tools and processes which support AMs are optimized.

Role summary:

The role will be accountable for managing the operating rhythm and deliverables for AM leadership teams, ensuring that the team is well positioned to achieve against strategic plans and objectives. You will lead the business by bringing data driven insights which deliver growth and anticipate risks. Through partnership with relevant functions, you will encourage adoption of enablement tools, processes and standard methodologies, and identify areas for improvement.

What you'll be doing:

The role has a number of responsibilities which fall into three areas: Business Management, Business Partnering and Improving Productivity

Business Management:

• Ensure AM operating rhythm is coordinated and driving value, including the pipeline and forecast rhythm and account plan reviews
• Build effective communication plans for AM teams

Business Partnering

• Support Market Heads to run the business as a strategic advisor
• Build action plans to improve the health of the business through regular review of key leading and lagging indicators
• Proactively review analytics to bring insights and drive a data-driven decision making culture
• Coordinate and translating business requirements for delivery at scale

Improving Productivity

• Drive scale to our business by measuring adoption of standards and embedding change (e.g. TOM execution)
• Continuous improvement through feedback loops
• Build strong partnership across LSEG to identify areas of productivity improvements
• Optimize and embed RACI model

What you'll bring:

• The successful candidate will have the ability to lead through influence, run and land change, coordinate cadences, manage action plans, and derive insight from dashboards and analytics
• Strong collaboration skills as we partner across a wide range of functions
• Advantageous to have a background in Sales Enablement or a frontline Sales and Account Management role, and knowledge of sales tools such as Salesforce

What you’ll get in return:

• Work closely with leadership teams, supporting them to agree strategic direction and manage actions plans to deliver against goals.
• High profile within the business and the opportunity to build a well rounded view of how LSEG operates
• We recognize that to attract the best talent, we need to be flexible and we are open to discussing work arrangements. We take a hybrid approach to workplace, this role is blended

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Serve as the primary point of support and ownership for projects within Global Sales Management (GSM) and collaborate with cross-functional teams to ensure timely delivery of key objectives.
• Assist the GSM Team Lead in developing data-driven insights for the GSM BCO and NVO teams.
• Evaluate and recommend value-added initiatives to align with Trade Management and Strategic Yield Management goals.
• Support the GSM Team Lead in the alignment and execution of strategic and tactical sales initiatives for Global Key Accounts (BCO/NVO segments) to enhance the sales pipeline.
• Streamline and improve processes within the GSM team to drive efficiency.
• Facilitate customer-facing activities for the GSM team to strengthen relationships with Global Key Accounts.
• Participate in ad-hoc projects and assignments as required.

Requirements:

• Bachelor’s degree in a relevant discipline.
• 4 to 5 years of experience in the liner shipping or logistics industry.
• Proven track record in sales and business development.
• Strong team player with the ability to work independently.
• Demonstrated experience in managing multiple work streams and handling project management tasks.
• Background in front-line key account management and customer relationship management.
• Excellent communication and negotiation skills for effective stakeholder engagement.
• Strong leadership abilities and collaborative skills.
• Knowledge of Salesforce and the liner shipping business is a plus.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

Job Description:

The role is for the position of VP – identity and Access Management Systems within Information Technology Department under Asian Systems Office.

The successful candidate will be part of a growing dynamic regional team that is in charge of IT development and support functions for the APAC region. This role provides oversees development and maintenance of ASO’s Identity and Access Management System (IAMS).

The candidate will need to understand ASO’s Identity and Access Management System (IAMS) and oversees development and maintenance of this system to meet business and compliance needs.

The candidate will work closely with the IT Risk Management department in all aspects of Identity and Access Management and compliance.

Roles & Responsibilities:

• Work as a technical expert with clients, analysts, programmers and other team members to develop solutions within IAMS.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Engage multiple stakeholders and leverage related security products or technologies to recommend solution architectures and designs needed to monitor and report on IAM related data across multiple governance agencies.
• Work closely with the project managers, Security and Compliance personnel, application developers and other administrators in creating functional, scalable and secure identity management solutions from design and development through implementation for business clients.
• Demonstrate a deep understanding of risk and change management, security policies and controls, user account life-cycle management, roles-based access, access management, active directory and other related Identity Management concepts.
• Work with client business, onboarding applications teams and understand the impact on their present identity and access workflows processes.
• Evaluate and identify industry solutions suitable for customers’ present and future requirements, fulfil existing gaps, is scalable, robust, easy to use and economically maintainable.
• Lead and prepare low level architectural design solutions, evaluate and finalize a robust and cost-effective solution which meets all the requirements and no impact on dependent applications.
• Design High Availability and Disaster Recovery architectures for IAMS.
• Prepare artifacts for data flow design diagrams with all use case diagrams which covers data modelling between IAMS and target applications.
• Perform data migration impact analysis and identify the solutions in new system.
• Develop new custom connectors related to Rest/Soap API
• Prepare a detailed deployment/ cut over plan with perfect go-live strategy which covers all the teams and all other dependent impacting (source and target) applications team’s activities.
• Co-ordinate with Change management team and implement change requests.
• After go-live, periodically review the system processes, quality of system results and update the weekly, monthly quarterly status reports to customer stake holders.
• Provide regular status updates to customer and technically lead the entire program to supervise, direct, implement and deliver the activities of entire team.
• Specifying technical requirements for leadership for data integrity, privacy and security of directory services.
• Specifying guidelines and supporting processes for integration, administration and maintenance
• Perform IAMS system patching and upgrades.

Job Requirements:

• Min 10 years’ experience in Identity and Access Management domain, with min 3 years’ experience in technical development, support and maintenance of Identity Governance tools.
• Experience with the top identity governance tools like Oracle IM/ Oracle IG, SailPoint, Saviynt, One identity solution.
• Experience in development and implementation of workflows and data integration/transformations in an identity management project using Oracle Identity Manager (OIM) workflow engine.
• Experience Custom Scheduled tasks, Custom SOA approval Workflows and Event Handlers, Knowledge in ADF UI Customization, Knowledge of configuring Segregation of Duties with OIM 11gR2/12C.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10066563

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

We are currently seeking a well-qualified Manager to grow our team in Singapore. You will be in charge of multiple projects at a time, fronting client interactions, working closely with Directors and Partners in leading cross-border teams from around the world to deliver both local and regional projects, and to maintain and grow our client and intra-firm relationships.

Roles and responsibilities:

• Executing and delivering a wide range of projects in conjunction with other WMS teams around the region and with the PwC Tax, Assurance and Advisory practices in Singapore.
• Client projects require knowledge of customs valuation & classification, Free Trade Agreements, import / export compliance, customs & trade technology and trade strategy development. Candidates will be expected to identify potential opportunities to improve trade efficiency and savings as well as improvements in compliance.
• Candidates will be expected to assume a proactive role in planning and executing practice improvements, business development, and other initiatives to develop and create opportunities for the WMS business and its people.

About you

• Candidates should have at least 6 years of customs and trade professional experience in consulting or in industry.
• Ability to work effectively in a fast paced, highly demanding and ever changing environment.
• Foreign language ability is a plus.
• A desire to pursue a career in the field of customs and international trade.

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

We are currently seeking a well-qualified Director to grow our team in Singapore. You will be in charge of multiple projects at a time, fronting client interactions, developing service offerings, managing and growing our team, leading cross-border teams from around the world to deliver projects, and maintaining and growing our client and intra-firm relationships.

Roles and responsibilities:

• Executing and delivering a wide range of projects in conjunction with the PwC Tax, Assurance and Advisory practices in Singapore, as well as with our regional and global network of WMS teams.
• Client projects require knowledge of customs valuation & classification, Free Trade Agreements, import / export compliance, customs & trade technology and trade strategy development. Candidates will be expected to identify potential opportunities to improve trade efficiency and savings as well as improvements in compliance.
• Candidates will be expected to assume a proactive role in planning and executing practice improvements, business development, and other initiatives to develop and create opportunities for the WMS business and its people.

About you

• You have at least 15 years of customs and trade professional experience in consulting or in industry.
• You have a proven track record in managing a team of customs and trade professionals.
• You have both board and deep technical knowledge of customs and trade rules and regulations.
• You are able to work effectively in a fast paced, highly demanding and ever changing environment.
• Foreign language ability is a plus.
• You desire to commit to growing your career in the field of customs and international trade.

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

OPERATIONS

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

YOUR IMPACT

Are you looking to join a dynamic and fast paced team, applying your analytical and problem-solving skills for maximum impact, whilst deepening your knowledge how we manage firm’s liquidity in cash and securities? Liquidity Operations is seeking a professional who is looking to partner with our business and other internal and external stakeholders to provide market leading business enablement and risk and control services.

OUR IMPACT

Singapore Liquidity Management provides firm wide liquidity support primarily focusing on cash funding and cash management. Liquidity Management has critical focus on intraday liquidity management, agent bank relationship, reporting for central bank and regulators, and strategic firm infrastructure projects.

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Liquidity Management is the firm’s “central bank” for managing the firm’s overall cash positions. The team works in a time sensitive environment in which accuracy of processing and timely escalation and communication with various Operations teams, Corporate Treasury, and the firm's external Agent Banks is essential to a smooth settlement process. The successful candidate will work in the Liquidity management team to support daily cash funding, new business build-out, and also aggressively drives forward control and efficiency initiatives partnering with our global counterparts.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Prepare to gain a comprehensive understanding of the operational process lifecycle by interacting with internal and external stakeholders including trading desks, agent banks, and other federation teams across globally to work toward the shared goal of business enablement and risk mitigation.
• Use your inquisitive mind set to identify efficiency opportunities with respect to process flow methodology as well as enhance scalability.
• Leverage your quantitative skills to decompose complex regulatory and operational process requirement, and propose creative, robust solutions.
• Oversight & ownership of the full front to back operational flow ensuring that seamless liquidity management, new business and flow enhancements.

Basic Qualifications:

• Minimum of 3 years’ experience within Operations (liquidity operations preferred)
• Strong team-working skills for working with both internal and external stakeholders
• Ability to gain a strong understanding of the business and work with trading desks, agent banks, and other federation teams such as Technology, Operations, Controllers, Credit, and Legal/Compliance
• Excellent communication and interpersonal skill to be able to interact with our internal global team as well as external stakeholders

Preferred Qualifications:

• Familiar with various global RTGS systems, particularly MAS Electronic Payment System (MEPS+)
• Ability to work to tight deadlines and multi-task in a fast paced environment
• Strong leadership skills to influence both internal and external stakeholders
• Creativity and ability to think laterally

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. General PwC Professional skills and responsibilities for this level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

We are currently looking specifically for someone to join us at Senior Associate level to support growth in our trade and customs consulting team. Specific technical requirements for this position are as follows:

• At least three years of working experience in the customs and trade consulting industry; or
• At least five year experience supporting companies in a customs and trade role in industry

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

about the company
Established for over 70 years, the Client is a leading foreign bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the role

• Monitor Treasury’s trading activities and portfolio risk profiles to ensure they are within risk limits
• Calculate and report liquidity risk, as well as monitoring of gap limits
• Provide analysis and commentaries of results to local management and Head Office
• Highlight and escalate breaches and exceptions timely
• Responsible for limits set up in the Trading system
• Conduct market stress testing, documenting the outcomes and provide recommendations
• Assist with review and approval of one-off, new product proposal and limit requests

skills and experience required

• Minimum Degree in Banking, Finance, Mathematics or related discipline
• At least 4 years of Market Risk experience, preferably in the Banking industry
• Good knowledge of financial products
• Excellent communications and critical thinking skills
• Meticulous and analytical
• Proficient in Excel including VBA

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

OPERATIONS

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

YOUR IMPACT

Are you looking to join a dynamic and fast paced team, applying your analytical and problem-solving skills for maximum impact, whilst deepening your knowledge how we manage firm’s liquidity in cash and securities? Liquidity Operations is seeking a professional who is looking to partner with our business and other internal and external stakeholders to provide market leading business enablement and risk and control services.

OUR IMPACT

Singapore Liquidity Management provides firm wide liquidity support primarily focusing on cash funding and cash management. Liquidity Management has critical focus on intraday liquidity management, agent bank relationship, reporting for central bank and regulators, and strategic firm infrastructure projects.

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Liquidity Management is the firm’s “central bank” for managing the firm’s overall cash positions. The team works in a time sensitive environment in which accuracy of processing and timely escalation and communication with various Operations teams, Corporate Treasury, and the firm's external Agent Banks is essential to a smooth settlement process. The successful candidate will work in the Liquidity management team to support daily cash funding, new business build-out, and also aggressively drives forward control and efficiency initiatives partnering with our global counterparts.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Prepare to gain a comprehensive understanding of the operational process lifecycle by interacting with internal and external stakeholders including trading desks, agent banks, and other federation teams across globally to work toward the shared goal of business enablement and risk mitigation.
• Use your inquisitive mind set to identify efficiency opportunities with respect to process flow methodology as well as enhance scalability.
• Leverage your quantitative skills to decompose complex regulatory and operational process requirement, and propose creative, robust solutions.
• Oversight & ownership of the full front to back operational flow ensuring that seamless liquidity management, new business and flow enhancements.

Basic Qualifications:

• Minimum of 6 years’ experience within Operations (liquidity operations preferred)
• Strong team-working skills for working with both internal and external stakeholders
• Ability to gain a strong understanding of the business and work with trading desks, agent banks, and other federation teams such as Technology, Operations, Controllers, Credit, and Legal/Compliance
• Excellent communication and interpersonal skill to be able to interact with our internal global team as well as external stakeholders

Preferred Qualifications:

• Familiar with various global RTGS systems, particularly MAS Electronic Payment System (MEPS+)
• Ability to work to tight deadlines and multi-task in a fast paced environment
• Strong leadership skills to influence both internal and external stakeholders
• Creativity and ability to think laterally

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

OPERATIONS

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

YOUR IMPACT

Are you looking to join a dynamic and fast paced team, applying your analytical and problem-solving skills for maximum impact, whilst deepening your knowledge how we manage firm’s liquidity in cash and securities? Liquidity Operations is seeking a professional who is looking to partner with our business and other internal and external stakeholders to provide market leading business enablement and risk and control services.

OUR IMPACT

Singapore Liquidity Management provides firm wide liquidity support primarily focusing on cash funding and cash management. Liquidity Management has critical focus on intraday liquidity management, agent bank relationship, reporting for central bank and regulators, and strategic firm infrastructure projects.

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Liquidity Management is the firm’s “central bank” for managing the firm’s overall cash positions. The team works in a time sensitive environment in which accuracy of processing and timely escalation and communication with various Operations teams, Corporate Treasury, and the firm's external Agent Banks is essential to a smooth settlement process. The successful candidate will work in the Liquidity management team to support daily cash funding, new business build-out, and also aggressively drives forward control and efficiency initiatives partnering with our global counterparts.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Prepare to gain a comprehensive understanding of the operational process lifecycle by interacting with internal and external stakeholders including trading desks, agent banks, and other federation teams across globally to work toward the shared goal of business enablement and risk mitigation.
• Use your inquisitive mind set to identify efficiency opportunities with respect to process flow methodology as well as enhance scalability.
• Leverage your quantitative skills to decompose complex regulatory and operational process requirement, and propose creative, robust solutions.
• Oversight & ownership of the full front to back operational flow ensuring that seamless liquidity management, new business and flow enhancements.

Basic Qualifications:

• Minimum of 8 years’ experience within Operations (liquidity operations preferred)
• Strong team-working skills for working with both internal and external stakeholders
• Ability to gain a strong understanding of the business and work with trading desks, agent banks, and other federation teams such as Technology, Operations, Controllers, Credit, and Legal/Compliance
• Excellent communication and interpersonal skill to be able to interact with our internal global team as well as external stakeholders

Preferred Qualifications:

• Familiar with various global RTGS systems, particularly MAS Electronic Payment System (MEPS+)
• Ability to work to tight deadlines and multi-task in a fast paced environment
• Strong leadership skills to influence both internal and external stakeholders
• Creativity and ability to think laterally

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Senior eCommerce Executive

Working location: Ubi
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a AVP, Identity and Access Management?

The IGA Specialist will be responsible for managing and overseeing the identity lifecycle, access governance, and compliance aspects of our identity and access management (IAM) program. This role involves working closely with various departments to ensure that access controls are effectively implemented and maintained, aligning with organizational policies and regulatory requirements.

• Identity Lifecycle Management: Oversee the complete identity lifecycle, ensuring accurate and timely user account provisioning, updates, and de-provisioning for all employees, contractors, and third-party users.
• Access Governance: Develop and maintain access policies, conduct regular reviews and audits for compliance, and promptly address access control issues.
• Role Lifecycle Management:Design and implement RBAC models, define and maintain roles based on job functions, and regularly update them to reflect organizational changes
  Ensure role assignments follow the least privilege principle and collaborate with HR and managers for accurate role assignments during onboarding, role changes, and offboarding
  
• Compliance and Audit Support: Ensure adherence to relevant regulations and standards, support internal and external audits, and maintain detailed documentation and audit trails of access management activities.
• IAM Tools and Technologies: Administer and maintain IAM tools and technologies, and collaborate with IT and security teams to integrate IAM solutions with other enterprise systems.
• Incident Response: Participate in identity and access management incident responses, and investigate and resolve access-related security incidents and anomalies.

What qualifications or skills should you possess in this role?

• Degree in Computer Science, Information Technology or in other related field of study
• Minimum 5 years of Cyber Security experience with at least 3 years in Identity and Access Management
• CISSP, CIAM or similar professional certifications will be advantageous
• Strong understanding of IAM concepts, including identity lifecycle management, RBAC, access governance and “Least Privileged” access management methodology
• Experience with IAM tools and technologies (e.g., SailPoint, Okta, Microsoft Azure AD, RSA)
• Knowledge of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX)
• Excellent analytical, problem-solving, and communication skills
• Ability to work collaboratively with cross-functional teams and stakeholders
• Knowledge and exposure in the following areas are essentialMicrosoft Active Directory, database and UNIX
  Amazon Web Services and Microsoft Azure
  Privileged access management
  
• Ability to develop SQL scripts to retrieve data for BAU work
• Experience in financial services industry is preferred.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16066/

Role

An exciting opportunity with a growing company to handle a dynamic scope including Executive Assistance to the management team, office management work and some HR admin matters. The Singapore corporate office size is less than 15 people hence this scope is manageable and will keep the incumbent sufficiently engaged.

Responsibilities

Executive Assistance

• Executive Secretarial support to a lean management team.
• Schedule appointments, maintaining calendars, and sending reminders.
• Maintaindatabases, keeping records, maintaining correspondence.
• Liaise with internal departments, answering calls, and making travel arrangements.

Office Administration

• Order office supplies, managing mail and courier services
• Facilities Management

HR Administration

• Liaise with external HR vendor on matters related to payroll, insurance management, annual leave, CPF etc.
• You may be required to perform other ad-hoc tasks or project work that may be deemed necessary.

Requirements

• At least 8 years experience in Executive assistance and HR admin/Office Management and/HR admin work
• Proven experience working in a cosmopolitan working environment
• Able to demonstrate high level of discretion
• Professional maturity and able to be preemptive
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Suitable amount of resilience and ability to take constructive feedback if needed

Interest and referrals to [email protected]

Reg: R1544641 Lic: 116S8060

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. General PwC Professional skills and responsibilities for this level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

We are currently looking specifically for someone to join us at Senior Associate level to support growth in our trade and customs consulting team. Specific technical requirements for this position are as follows:

• At least three years of working experience in the customs and trade consulting industry; or
• At least five year experience supporting companies in a customs and trade role in industry

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Responsibilities:

• Provide key support in evaluating, planning and steering the asset to optimize investment returns
• Identify and evaluate new investment opportunities
• Assist in formulating and planning of acquisition, development & divestment strategies
• Source, identify suitable investment opportunities and analyse real estate opportunities and proposals
• Evaluate and structure investment deals, including due diligence and debt financing
• Perform financial analyses, structuring and feasibility studies entailing cash-flow analysis and yield projections
• Prepare recommendation reports for proposed acquisitions / divestments
• Conduct market research, information collection, collation and analysis of property market performance and prepare the market reports
• Work hand-in-hand with Property Manager to ensure that the property business plans are executed diligently
• Develop and maintain financial and asset models to analyze the performance of portfolio at property level as well as preparing asset reports on the properties
• Any other duties assigned

Requirements:

• Degree in any relevant field
• At least 5 years of related experience
• Good knowledge and understanding of investment concepts
• Prior experience in property fund and real estate will have additional advantage
• Strong analytical, problem solving skills and high computer literacy
• A team player with strong interpersonal and communication skills
• Self-driven, ability to multi-task and able to work within tight deadlines
• Strong command of spoken and written English

Ecommerce cum Retail Sales Assistant

Working days: 5.5days
Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
Salary: $1800 - $2500
Location: Tanjong Pagar

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview

The Adoption, Change and Service Management (ACSM) practice is looking for an Adoption, Change and Service Management Architect with demonstrable experience in managing and governing strategic and operational change in large public and private sector organisations, coupled with a solid background in Change Leadership and consulting. The role requires deep knowledge in organisational change, user adoption, operational modelling and cloud service management. A broad knowledge of change, service and portfolio methodologies and approaches is expected, along with the ability to design change and operational solutions that modernize and transform technology services to maximise business outcomes. Demonstrated ability to engage in Csuite discussions related to development of change management, operational modelling and associated cultural transformation models.  Microsoft’s ACSM practice maximizes the business impact of Microsoft solutions and the value of Digital Transformation by providing cross industry expertise and experience to deliver the best of Microsoft and the most complete solution to our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Understanding Customer/Partner Technical Environment

• Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights.
• Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Contributes to Microsoft-centric operations and cadences to align with customer feedback.
• Uses evidence-based approach to represent the customer/partner as a customer advocate and shares insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services, and offerings such that they can better meet customer/partner needs across a territory.

Architecture Design and Deployment

• Leverages a structured approach to Architecture Projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and established architectural styles and design patterns. Proposes and develops new solutions to scale across multiple customers/partners. Builds and maintains an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.
• Defines and documents the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
• Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize.
• Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Maintains the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the architecture of the business solution. Drives development and execution of test plans to prove that each requirement/constraint has been implemented as expected by the customer. Where there are defects, works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the test results.
• Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture. Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Uses change requests to modify the Solution/project approach when needed. As needed, collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.
• Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Orchestrates the broader Microsoft team to address technical blockers and works with account/project team to resolve non-technical issues. Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design. Delegates and leverages specialist skills of others to drive technical alignment across internal/external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.
• Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur. When appropriate, oversees a broad portfolio of accounts. Manages and ensures the all-up delivery of consulting engagements, as necessary.

Practice Development

• Generates new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/external communities.

Trusted Advisor

• Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities. When appropriate, develops a strategic relationship with key stakeholders within the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed.
• Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed.
• Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings. Differentiates Microsoft's solutions in customer/partner conversations to influence the industry-wide direction for specific architecture(s).

Thought Leadership

• Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Qualifications

Required/Minimum Qualifications

• Bachelor's degree in:Information Technology, Computer Science,Business Administration, Organisational Psychologyor a related field AND 8+ years' experience in organisationaltransformation solutions, practice development, consulting, and/or technology domain (e.g., Security)
• OR equivalent experience:10+ years managing complex cloud-based transformationchange projects or portfolios.
  5+ year(s) experience leading blended, multidisciplinary teamswith a focus on organisational change.
  

Additional Professional Certification would be a bonus:

• Certification in Change Management. Examples: Prosci Certified Change Practitioner, ACMP Certified Change Management Professional, CCMP Certified Change Management Professional, CMI Accredited Change Professional, Human Synergistics.
• Certification in ITSM. Examples: ITIL4 Managing Professional/Strategic Leader/Master, COBIT2019 Design & Implementation, SIAM Professional, VeriSM Foundation, Kanban, SVC Mapping, Consultant/Auditor certifications in: ISO/IEC 20000 / 27001 / 38500 / 42001.
• Other certification areas that are useful: AI, Agile Scrum, Lean IT, DevOps, CI-CD Pipelines, CMMI, TOGAF, ETOM, Six Sigma, PMI, PRINCE2/P2Agile, MoR, SDI, Kotter Change Model, Lewin’s Change Model, AWS Cloud Practitioner, GCP Foundation or Associate.

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

The position will play a critical, high-profile role in driving Chubb Life’s business strategy development and execution in South-east Asia countries and New Zealand. The scope of responsibilities covers all aspects of Chubb Life’s business at the global and SEA and NZ market, across channels and functions; and includes strategy, planning, initiative design, change portfolio management, and execution leadership. The position will require extensive collaboration with a wide range of senior stakeholders including global/regional/market business leaders, channel heads, senior functional leaders, and Chubb Group colleagues in other business divisions.

Major Duties and Responsibilities:

Business strategy development, i.e., serving as a primary internal strategy consultant and advisor to Chubb life’s global management team for the SEA countries and New Zealand market.

In partnership with business and functional leaders in SEA countries and New Zealand to support and lead the development and execution of various strategy projects in line with chubbs life global strategy

Support SEA countries and functional teams identify and drive key strategic initiatives, and assist in developing pragmatic solutions to strategic and operational issues

Keeping the President of SEA and New Zealand aware of unanticipated problems to be addressed or opportunities to be considered as well as actively troubleshooting these problems

• Key member in coordinating and reviewing the strategic plan and annual plan with all SEA and NZ markets management
• Develop and compile the monthly management reports and lead monthly performance discussions with country presidents and chief financial officers in SEA and NZ.
• Work with the Country Chief Actuary and operating to ensure that products are designed to deliver target profitability with product features that are consistent with other factors such as risk preferences, distribution method employed.
• Support SEA President and local teams to deliver financial plans which covers financial and actuarial support where needed.
• Take leadership role on the projects that will improve country’s and departmental efficiency and performance in SEA and NZ markets.
• Prepare presentation to Global Leaders as well as the supporting schedules for both internal and external reviews.
• Prepare any ad hoc reporting requests.
• Provide strategic oversight and leadership, support other key projects and initiatives as required.

Minimum Requirements:

Technical Skills

• Bachelor’s degree in business, actuarial, accounting, finance or analytics;
• 10+ years of actuarial, accounting or financial reporting or FP&A experience;
• Insurance experience, preferably experience working with a Life or A&H carrier
• Strong analytical skills with an attention to detail and an ability to perform complex analyses
• Mastery of end user applications (e.g. Microsoft products such as Excel/PowerPoint/Word)

Other Required Skills

• Strong knowledge and discipline around financial management, business controls, budgeting, and reporting
• Strong data analysis skills, with a management consulting skill set preferred
• Excellent oral and written communication skills combined with the ability to successfully move between addressing major strategic issues and very tactical initiatives
• A proven ability to achieve success through a management team both direct and in a matrix management structure, successfully navigating around the business and influencing from the Executive level down
• Extensive collaboration skills and an ability to manage through difficult situations in a manner which ensures the business achieves its goals
• Self-starter, capable of setting own agenda, and working with moderate direction
• Able to productively liaise with peers in other Chubb business divisions
• Seeking an opportunity for rapid, merit-based advancement
• Business-level fluency in Cantonese, Mandarin or Korean (preferred but not essential)
• Ability to identify changing priorities and manage time efficiently
• Demonstrated integrity and dedication
• A passion for data and helping others to use it. Genuine excitement for analyzing large and complex data sets and converting them into information which drive business decisions
• Self-starter, capable of setting own agenda, and working with moderate direction
• Able to productively liaise with peers in other Chubb business divisions

The Sales Manager is responsible for driving revenue growth by acquiring new clients and expanding business with existing clients within the general cleaning services sector. This includes securing contracts for cleaning public areas, offices, and factories. The successful candidate will possess a strong sales acumen, industry knowledge, and a proven track record of achieving sales targets.

Responsibilities

• Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Identify, qualify, and pursue new business opportunities within the target market.
• Build and maintain strong relationships with potential and existing clients.
• Prepare and deliver persuasive sales presentations and proposals.
• Negotiate contracts and close deals.
• Conduct market research to identify trends and opportunities.
• Manage sales pipeline and forecast sales accurately.
• Provide regular sales reports and analysis.
• Collaborate with the operations team to ensure seamless service delivery.
• Participate in industry events and networking activities.

Requirements

• Proven sales experience in the cleaning or facilities management industry.
• Strong understanding of the general cleaning services market in Singapore.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Strong negotiation and closing skills.
• Self-motivated and results-oriented.

Responsbiliities:

• Manage the approval processing for rebates and rewards program.
• Managed and review supporting document, ensure the right documents are supported and align as per SOP requirement.
• Review eligible criteria, benefit thresholds, and recalculate parameters.
• Ability to flag up unusual transaction for discussion.
• Order to cash processes.
• Ensure customer payments are applied accurately.
• Ensure transactions are processed timely.
• Other duties as assigned.

Requirement:

• Degree in Business Administration, Finance or Accounting
• Proficient in Excel and analytic tools
• Strong analytical, problem-solving skills and excellent interpersonal skills
• Demonstrates integrity, flexibility, and strong work ethic.
• Must be detail oriented and manage workload to specific deadlines.
• Good communication and interpersonal skills
• Remain flexible and adaptive to changing business requirements and processes.

Additional:

• Beach Road Area

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Job Description

The Assistant Director, Sales is responsible for leading and driving the sales team to achieve the sales targets in the corporate segment by maximising the revenue of a defined cluster of properties and managing the entire sales process to maintain and increase the client base. He or she will report directly to the Director, Sales.

He/she is also responsible for the following:

- Develop and implement strategies to drive sales with optimum use of the sales resources and by maximising the revenue for the properties

- Identify and develop new business opportunities through active business development

- Plan and control budgetary activities

- Review operational records and reports to project sales and determine profitability

- Coordinate with the Marketing team to plan advertising actions towards the corporate segment

- Monitor customer and market trends to determine focus of sales efforts

- Perform benchmarking and market analysis

- Motivate, supervise and appraise staff performance in the Sales Department

- Provide coaching and training to the sales team in the execution of their duties

Job Requirements

The candidate should possess the following:

- Degree in Business Administration, Hospitality Management or equivalent

- At least 8 years of relevant experience in a large hospitality chain, with at least 5 years in a managerial capacity and experience in Business Development

- Excellent spoken and written English

- Confident, good organisational and people development skills, outgoing personality, positive work attitude, excellent team player and strong negotiation skills

- Excellent team player and independent

- Proficient in Microsoft Office applications, especially PowerPoint and Excel