Total 2 quality assurance job vacancies in Sales / Marketing category in D03 Queenstown, Tiong Bahru

Key Roles & Responsibilities

The Senior Executive / Assistant Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

SingEdExcel Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.
2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.
4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.
2. Assist in reviewing EduTrust-related documents.
3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.
2. Support in conducting data protection risk assessments and audits across all schools.
3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.
4. Coordinate data protection training and awareness programmes for staff.
5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Requirements

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.
• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.
• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.
• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.
• Experience with quality improvement initiatives and system implementation is highly regarded.
• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.
• Prior experience in the education industry is preferred.
• Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet deadlines.
• Commitment to continuous improvement.
• Passion for education and school improvement.
• Understanding of local and regional data protection laws and best practices.
• Ability to manage and implement data protection projects within set timelines and budgets.
• Commitment to maintaining the highest levels of integrity and confidentiality.
• Completion of relevant training programmes in data protection and/or privacy laws.
• Any additional certifications in quality management or project management will be beneficial.

PURPOSE OF THE ROLE

Owns the strategic planning and execution of the Transformative Marketing and Digital Marketing initiatives for the region. Drive revenue growth aligned with geography/vertical/product priorities defined in Commercial Growth Bridges, utilizing integrated marketing tactics driven by customer behavior in the purchase journey, lead generation and lead qualification actions continually optimized for impact and effectiveness.

ESSENTIAL FUNCTIONS

• Build, develop, and lead regional team of Marketing professionals responsible for development and execution of lead generation, lead qualification, search marketing, social media, tradeshows, PR and other marketing communication activities.
• Owns the revenue target for Digital and Transformative Marketing in the region including the metrics for lead gen, lead conversion and opportunity conversion + the E-commerce revenue target for the region
• Leads and manages the Strategic planning process for the platform in the region including creating or refining strategic plans for sub-regions.
• Continually strives to develop a Center of Excellence in marketing communications, with strong focus on direct marketing, lead generation, lead qualification and opportunity management.
• Oversees the development of tradeshow strategies and schedules, and related promotional activities.
• Utilizes strong knowledge base to guide appropriate communication strategies, working closely with various global marketing teams like market research, vertical marketing and product management teams
• Define, manage and continuously improve Marketing team results/metrics including regular reporting of results versus plan, Visual and Daily Management of marketing performance & tracking campaign results for best practice sharing or improvement as necessary
• Define cadence for marketing team for meetings with the in-country Sales team to ensure opportunity management of marketing generated leads is effective
• Own responsibility for

1. Increasing # of leads generated through Web & Campaigns in the region
2. Conversion of leads to Opportunities
3. Conversion of Opportunities into Bookings
4. Other Non-Essential Functions Other duties as assigned
5. E-commerce

REQUIREMENTS

• MBA in marketing is preferable or equivalent combination of education and work experience
• Worked for a business process-oriented multinational corporation
• Strong people management skills with experience developing direct reports
• 12 + years of experience in both business-to-business and business-to-consumer markets is desired
• Strong preference for business-to-consumer and direct marketing experience
• Strong communication skills
• Experience with Word, Excel, Access, Project, PowerPoint, and Acrobat
• Market segmentation, research and strategic skills
• Digital marketing understanding (at minimum PPC, SEO savvy even if not a technical expert)
• Demonstrated ability to effectively manage a large budget

TRAVEL (REQUIRED ESTIMATED % OF TIME): 25-30% (India, Australia, Thailand and Malaysia would be the key locations)