Total 4 quality assurance job vacancies in Sales / Marketing category in D22 Jurong, Jurong Island, Tuas

Job Summary:

The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.

The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.

Key Responsibilities:

1. Sales Support & Operations

1. Maintain supplies of sales presentation materials, including PPT slides and brochures.
2. Support sales efforts during tenders and projects.
3. Assist in daily sales operations and customer service.
4. Assist in setting up new accounts and provide necessary documentation for approval.
5. Scan and file quotations, proposals, and contracts for new accounts while maintaining accurate records.
6. Update databases, ensuring client contact information is current.
7. Communicate with Logistics and Accounts regarding dispatch, delivery times, and invoice queries.
8. Support product registration processes in Singapore.
9. Perform any other ad-hoc administrative duties as assigned.

2. Sales Performance & Reporting

1. Track sales team activities and performance.
2. Prepare monthly sales reports, including market conditions and team performance analytics.
3. Analyze client activity reports and present insights to the Sales Team.
4. Maintain and update reports, tools, and techniques to address client needs.

3. Client Management & Documentation

1. Send acknowledgment emails for sales orders received from clients
2. Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
3. Coordinate with the China team on processing samples and gift sets for customers.
4. Follow up with clients on existing and pending quotations and contracts.
5. Document and maintain client account records and financial profiles, including credit terms and other relevant details
6. Ensure compliance with organizational protocols related to clients' financial constraints and payment terms.

4. Product and Order Management

1. Assist the Sales Team to get demand forecast from Customer and collaborate with Logistics and Inventory Management.
2. Escalate product feedback to Quality Control for investigation.

5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

· Customer-focused and professional with a positive, mature attitude.

· Strategic thinker who is results-driven and thrives in a collaborative team environment.

· Strong time management skills with the ability to meet deadlines and manage multiple tasks.

· Analytical mindset with the ability to interpret market trends and data for actionable insights.

· Self-starter who works independently and takes initiative to achieve goals.

· Excellent communication skills (both verbal and written) for managing stakeholder relationships.

· Highly organized with strong administrative and multitasking abilities.

· Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.

Ace Assurance Pte Ltd specializes in providing comprehensive general insurance solutions, excluding marine and import/export & credit insurance. In addition, we offer training courses to enhance the skills and knowledge of our team and clients. We are committed to delivering exceptional service and support to our clients while fostering a dynamic and collaborative work environment.

Position Overview:As a Sales Support Executive, you will play a crucial role in assisting the sales team to achieve their targets and provide excellent service to our clients. You will be responsible for administrative tasks, customer interactions, and supporting various sales initiatives.

Key Responsibilities:

• Assist the sales team in daily administrative tasks, including preparing sales reports, maintaining databases, and managing documentation.
• Respond to customer inquiries promptly and professionally, providing accurate information about our insurance products and services.
• Support the sales team in lead generation and follow-up, ensuring potential clients receive timely communication.
• Collaborate with other departments to facilitate smooth operations and enhance the customer experience.
• Participate in training sessions to stay updated on product offerings and industry trends.
• Assist in organizing promotional events and training courses as needed.
• Maintain a strong understanding of the company’s services and offerings to effectively communicate with clients and stakeholders.

Qualifications:

• Diploma or degree in Business Administration, Marketing, or a related field.
• Previous experience in a sales support or administrative role, preferably in the insurance industry.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• A proactive and customer-focused attitude.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and collaborative work environment.

• Legislative and regulations are integrated into operational activities.
• Annual HSE and Quality plan in place.
• Implementation and monitoring of HSE and Quality and plan.
• Verification of the overall wellbeing of the organisation health thru planned and ad hoc internal and external audits and inspections.
• Consolidation and upward reporting of HSE and Quality indicators.
• Take personal responsibility for HSE.

Requirements:-

• Min Bachelor Degree in relevant subjects with at least 6 years of relevant experience.
• Certified Safety Officer.
• Competency in OSH and Quality in terms of audit and implementation.
• Proficiency in written and verbal English
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office.

Key Responsibilities / Accountabilities

• Identify best practices and lead continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe work practices
• Facilitate a work environment that supports a safe and healthy culture.
• Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment
• Conduct internal audits for ISO, EMS, OHSAS and Health& Safety audits and inspect facilities, machinery, and safety equipment to identify and correct potential hazards, and to ensure safety regulation compliance
• Investigate industrial accidents, near-miss incidents, and occupational injuries to determine causes, install preventive measures, and manage return-to-work activities
• You are required to report work-related accident to MOM and HR, follow up with MOM if there’s any investigation required or any further action
• Follow up medical report form to the hospital or clinic and completed medical report sent to MOM
• Provide technical advice, coaching, guidance, and mentoring to employees on safety initiatives and necessary changes
• Coordinate employee safety programs to determine their adequacy including review of short- and long-term strategic safety planning and development
• Take part and lead in the Risk Assessment development
• Order and maintain facility safety inventory including supplies and equipment
• Work within company policy as outlined in HR Policy Manual and OSHA Safety rules and regulations where applicable
• Coordinate and conduct management review for all the three compliance standards at predetermine frequency
• Focus on continual improvements to enhance further compliance standards performance