Total 50 research assistant job vacancies in Sales / Marketing category in d13 macpherson braddell

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Scope:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Working Arrangement:

Duration: 1 Year (from Feb 2024 onwards)

Working Hours: 9am to 630pm (Mondays to Fridays)

Location: City Hall

Salary: $3500-$4000/Month

Requirements:

• Diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile.

• An interest in local history

• Excellent communication and interpersonal skills

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required

EA License No.: 96C4864

Reg. No.: R22110485

Key Responsibilities:

• Identify, develop, and manage relationships with key stakeholders for global and local vendors.
• Source, evaluate, and select vendors for container terminal and port marine services procurement via RFQs, ensuring cost efficiency and adherence to sustainability procurement guidelines.
• Conduct total cost analysis, monitor rebates, discounts, volume, and trend reporting, as well as budgeting.
• Analyze business performance to provide insightful data for effective decision-making.
• Monitor procurement KPIs for agency performance, collaborating with agencies to achieve and improve these KPIs.
• Engage with vendors and agencies to resolve issues and improve processes.
• Manage vendor agreements and liaise with internal teams (operations, marine insurance, legal, trade, network) for contract reviews.
• Actively participate in projects, including preparation of presentation materials.
• Identify cost anomalies and collaborate with stakeholders to optimize procurement costs.
• Develop and introduce dashboards for cost visualization to aid in decision-making.
• Perform other ad-hoc duties as assigned.

Requirements:

• Degree in Maritime Studies or equivalent.
• 3-5 years of relevant experience in a shipping line environment.
• Proficient in Microsoft Applications, with advanced Excel skills (Pivot Tables, VLOOKUP) and PowerPoint.
• Strong contract negotiation and vendor management skills.
• Experience in compliance and sustainability procurement.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

Reporting to th company Director, this positions resonsible following key task:

1, To assist the Director on managing the daily warehouse operation, inclduing both internal staff delployment and follow up with suppliers and customers.

2, To follow up on customers portal process incld downloade PO, process ordrs, arrange delivery and submission of e-invoice etc.

3, To place orders with local suppliers and maintain optimal stocks level to min the risk of OOS (out of stocks) situation.

4, Follow up on e-commerce portal order process amd fulfillment

5, To suppot general admin support to the entire operation flow incld support staff based at dfferent location beyond Singapore.

6, To manage Accounting file, tracking of AR/AP matters with Finance.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Key Responsibilities:

• Identify, develop, and manage relationships with key stakeholders for global and local vendors.
• Source, evaluate, and select vendors for container terminal and port marine services procurement via RFQs, ensuring cost efficiency and adherence to sustainability procurement guidelines.
• Conduct total cost analysis, monitor rebates, discounts, volume, and trend reporting, as well as budgeting.
• Analyze business performance to provide insightful data for effective decision-making.
• Monitor procurement KPIs for agency performance, collaborating with agencies to achieve and improve these KPIs.
• Engage with vendors and agencies to resolve issues and improve processes.
• Manage vendor agreements and liaise with internal teams (operations, marine insurance, legal, trade, network) for contract reviews.
• Actively participate in projects, including preparation of presentation materials.
• Identify cost anomalies and collaborate with stakeholders to optimize procurement costs.
• Develop and introduce dashboards for cost visualization to aid in decision-making.
• Perform other ad-hoc duties as assigned.

Requirements:

• Degree in Maritime Studies or equivalent.
• 3-5 years of relevant experience in a shipping line environment.
• Proficient in Microsoft Applications, with advanced Excel skills (Pivot Tables, VLOOKUP) and PowerPoint.
• Strong contract negotiation and vendor management skills.
• Experience in compliance and sustainability procurement.

Responsibilities:

• Assist the CEO and Director in responding to customer emails.
• Support sales by generating and following up on business leads.
• Identify potential clients and reach out with business proposals.
• Follow-up on inquiries via email and phone calls.
• Help with client acquisition and retention by understanding customer needs.
• Collaborate with the Sales Support team in a fast-paced environment to execute sales tasks.
• Technical knowledge of telecommunication equipment or IT is an added advantage.
• Handle administrative tasks such as filing, data entry, and answering phone calls.
• Must be driven, resourceful, and able to work well in a team.
• Must have a willingness to learn and provide support.
• No specific technical skills required.

Other Criteria:

• Diploma in electrical or electronics is a plus.
• Fresh Graduates who are keen may apply
• Available to start immediately.
• Benefits: AWS, group medical insurance, 14 days annual leave, and 14 days sick leave.

About Us:

Our client is a reputable Singapore-based company established in 2005, specializing in high-quality Chinese proprietary medicines and health supplements. With a vision to lead Southeast Asia’s health supplement market, they emphasize traditional Chinese medicine (TCM) practices backed by experienced consultants. Their commitment to authenticity, integrity, and health-conscious innovation aligns with our shared goal of promoting wellness and sustainable living.
我们的客户是一家成立于2005年的新加坡公司，专注于高品质的中成药和保健品。他们立志引领东南亚保健品市场，强调由经验丰富的顾问支持的传统中医 (TCM) 实践。他们致力于真实性、诚信和注重健康的创新，这与我们促进健康和可持续生活的共同目标一致。

Job Growth Opportunities:

• Work closely with the Sales Director, gaining mentorship and insights.
• Learn the complete sales cycle, from prospecting to client management.
• Enhance skills in market analysis, product promotion, and competitor research.
• Receive regular product and sales training.
• Grow into leadership roles such as Sales Executive or Manager as the company expands.

Job Descriptions:

• Assist sales manager with customer info, sales opportunities, orders, and marketing tasks.
• Build long-term relationships with clients and understand their needs.
• Prepare statistical reports (monthly, quarterly, annual).
• Manage product sales and promotion.
• Collect market data and analyze competitors in the designated area.
• Attend regular product training sessions.
• Perform additional tasks as assigned.

Requirements:

• Strong verbal and interpersonal skills, with good market judgment.
• Sharp commercial awareness, problem-solving ability, and resource integration skills.
• Basic sales and product promotion skills.
• Ability to handle high-intensity work with strong stress tolerance and a positive attitude.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Job Responsibility

• Manage and distribute incoming leads to respective branch and ensure leads are well follow-up by branch CSOs
• Follow-up closely with branch on customers’ bookings and turn-up
• Answer customers’ enquiries from all forms of channels; Social Medias, WhatsApp, Google, Emails etc
• Prepare and modify documents including correspondence, reports, draft, memos and emails
• Assist in resolving any administrative problems
• Generate reports and analysis
• Making calls from leads given by company
• Any other duties assigned from time to time by the company

Job Requirements

• Computer and smart phone savvy
• Proficient in Google Drive and Microsoft Office applications
• Must have good interpersonal and communication skills and able to relate well with all level of staff

Job Responsibility

• Manage and distribute incoming leads to respective branch and ensure leads are well follow-up by branch CSOs
• Follow-up closely with branch on customers’ bookings and turn-up
• Answer customers’ enquiries from all forms of channels; Social Medias, WhatsApp, Google, Emails etc
• Prepare and modify documents including correspondence, reports, draft, memos and emails
• Assist in resolving any administrative problems
• Generate reports and analysis
• Making calls from leads given by company
• Any other duties assigned from time to time by the company

Job Requirements

• Computer and smart phone savvy
• Proficient in Google Drive and Microsoft Office applications
• Must have good interpersonal and communication skills and able to relate well with all level of staff

What You'll Do:

1. Perform business and commercial reviews, asset/project valuation, and investment analysis to support the development of strategic plans and investment proposals from investee companies
2. Build, run and review the Financial Model. Prepare and review management presentations to propose project investment / acquisitions of assets / businesses regionally and formation of joint ventures to Investment Committee
3. Play an active role in evaluating investment opportunities and executing transactions, including deal strategy, commercial viability, structuring, due diligence, project management, review of documentation, completion and integration arrangements
4. Work independently in supporting the MD and business development teams in competitive bid processes, bilateral transactions and organic development projects
5. Liaise actively with internal teams (business development, finance, treasury, legal), professional advisers and deal counterparties to progress deals to completion
6. Ensure that asset companies follow the corporate’s internal approval process and comply with established guidelines and procedures
7. Prepare management presentations and reports on investment operations and performance, board materials for internal management reporting purpose
8. Perform research and analysis of industry peers, track industry and regulatory developments and maintain a database of such analysis
9. Assist in periodic strategic reviews of asset companies in the portfolio, analyse existing business and external environment to formulate strategy to optimise returns and/or redeploy capital to new markets
10. Assist with identification and entry into new markets and sectors, in line with organization’s business development and strategy

What You'll Need:

1. Degree in Accountancy/ Finance with strong academic results
2. Minimum 5 years' relevant experience in corporate finance, mergers and acquisitions (M&A), project finance, investments in energy or infrastructure assets, capital markets, audit or transaction services
3. Preferably completed professional exams or qualified as a member of CFA, ISCA, ACCA, ICAEW, ICAA, or CPA Australia
4. Advanced financial modelling skills with experience in building complete and complex models is a must. Shortlisted candidates will undergo a financial modelling and PowerPoint test to evaluate their skills.
5. Sharp commercial and financial acumen with solid corporate finance and analytical skills
6. Self-motivated, driven, resourceful, results-oriented, possess a problem-solving aptitude and able to thrive under pressure and tight deadlines
7. Highly versatile and adaptable, a team player who can work independently in a fast-moving environment and multi-cultural backgrounds
8. Preference is given to those who have renewable energy experience.

What We'll Provide:

1. Join us to empower the future of energy
2. We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
3. Immerse in a positive work environment that promotes/fosters teamwork and collaboration

We regret to inform that only shortlisted candidates will be notified.

Note: Job level commensurate in accordance with the experience of the candidate

• Well-Established Environmental Solutions Company
• Salary Package: Basic $4,000 - $5,000 + Allowances up to $1,300 + Attractive Incentive Scheme + AWS
• Working Days & Hours: 5 Days Work Week, 830am - 5pm
• Working Location: West Region

Job Responsibilities:

• Identify potential customers for precious metal refining in industries such as Oil & Gas, Aviation, Semiconductor, Pharmaceutical, etc.
• Prepare proposals and negotiate deals, gathering feedback on quotations, competitor actions, and decision-makers' intentions.
• Communicate metal pricing and transfer requirements to customers.
• Monitor metal prices, customer job status, and coordinate with departments for customer satisfaction and smooth operations.
• Collaborate with Customer Service to update and maintain the customer database.
• Assist Senior Manager in improving the Customer Care Program, addressing complaints, and adapting to customer changes.
• Gather market intelligence on customers, competitors, and industry trends.

Job Requirements:

• Diploma or Degree in Business / Chemical Engineering or equivalent.
• Experience in handling Asia market with proven track record in key accoount management.
• Possess own vehicle required.
• Excellent communication and Interpersonal skills and ability to travel overseas as when required.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

Responsibilities

• Identify and secure new business opportunities
• Execute sales / marketing programmes and evaluate their effectiveness
• Handle export enquiries, process orders and collect payments
• Conduct competitive analysis report on overseas assignment
• Monitor / analyse distributors' sales performance

Requirements

• GCE 'A' / Poly Diploma in Business Studies or equivalent
• At least 2 years' working experience preferably in export markets
• Good communication, interpersonal skills and computer literate
• Possess class 3 driving licence
• Able to travel and willing to accept foreign countries posting within ASEAN region

Interested applicants, please write in with a detailed resume, stating current and expected salaries and attached a recent photograph to : [email protected]

Only shortlisted candidates will be notified.

• Managing day-to-day operations, including inventory management, visual merchandising, and ensuring the store is well-stocked and visually appealing to customers
• To maintain the general cleanliness of the store
• Retail Cashier duties which include and are not limited to processing payments, exchanges, and returns
• Co-ordinate with in-house driver and operations team to replenish stocks and transfers from the main warehouse
• Weekly stock-take to ensure inventory accuracy
• Ensuring excellent customer service standards are maintained, resolving customer complaints, and handling escalated issues promptly and professionally

6 days’ work week, Full-Time Role

Working Location: Serangoon

Responsibilities:

• Assessing customers' needs, build customer confidence and helping them with their selections.
• Document sales and customer records, and processing sales transactions through the POS system.
• Maintain selling floor display, housekeeping and stocking of merchandise.

Requirements:

• IT Knowledge: Basic operating knowledge required
• Experience in retail sales: At least 6 months

Additional Benefits:

• Commission Pay & Performance Bonus

Job Responsibility

· Manage and distribute incoming leads to respective branch and ensure leads are well follow-up by branch CSOs;

· Follow-up closely with branch on customers’ bookings and turn-up;

· Answer customers’ enquiries from all forms of channels; Social Medias, WhatsApp, Google, Emails etc;

· Prepare and modify documents including correspondence, reports, draft, memos and emails;

· Assist in resolving any administrative problems;

· Generate reports and analysis;

· Making calls from leads given by company

· Any other duties assigned from time to time by the company

Job Requirements

· Computer and smart phone savvy;

· Proficient in Google Drive and Microsoft Office applications;

· Must have good interpersonal and communication skills and able to relate well with all level of staff;

We are a small management service firm providing accounting, tax, and corporate secretariat service to local small and medium-sized companies. We are looking for an assistant to handle corporate secretarial duties and to provide admin functions.

Responsibility:

• Maintain secretary records of existing clients
• Prepare directors’ resolutions and AGM minutes
• Keep corporate matters like shares transfer, resignation and appointment of director, increase share capital and etc. up-to-date
• Preparing relevant forms and perform e-filling with government bodies (ACRA/IRAS)
• Perform any other admin duties and support as and when assigned
• Those without qualification but have experience are welcome to apply
• Hark working and positive work attitude

Requirements

• Diploma with relevant corporate secretarial experience

Those without qualifications but have experience are welcome to apply.

If you possess the above qualities, we would like to hear from you. Career advancement and attractive remuneration offered to candidates with relevant qualification and experience.

(We regret that only shortlisted candidates will be notified)

Job description sales assistant manager

1.Open shop in mornings and set-up display of dolls and mannequins

2.Attend customers courteously and do sale of readymade dresses

3.Cashiering

4.Take care of advertising and marketing of dresses in social media and other platforms

5.Handle social media updates of new designs,pricing and stock availability

6.Require a pleasing and friendly personality with calm and patient attitude.

7.Require neat and smartly dressed salesperson.

Working Location

· Alexandra Road

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• Depending on qualifications and work experience

(Please do indicate your salary expectations in your resume.)

Requirements, Skills and Experience Level

· Diploma-level or equivalent with some relevant working experience

· Possess good interpersonal, organisational, written and communication skills

· An independent worker with strong computer literacy and good initiative, as well as a meticulous, self-motivated, resourceful and committed team player

Job Description

The officer will be part of a focused and professional team responsible for the delivery of customer-centric corporate services within the Ministry. Specifically, the officer may be required to work on one or more of the following areas:

Facility/Estate Management

· Provide support in the managing and maintenance of the facilities and equipment in the Ministry, including the procurement of the necessary services and equipment to ensure the Ministry’s operational readiness and business continuity.

· Assist to manage contractors and external parties in the delivery of various services to the Ministry, such as Integrated Facility Management (IFM), equipment maintenance, telecommunications, and pantry supply services.

· Assist in general office administration and support services, including carrying out data analytics, for the smooth running of the Ministry’s offices and process improvements.

General

· Provide logistical support for events and operations, including procurement of equipment and services, and staffing of designated areas.

· Collate returns/requests from other government agencies.

· Assist in procurement and payment processing for the Section, including performing checks on supporting documents for payment of invoices.

· Develop and produce collaterals to support publicity and internal comms efforts

· Any other duties as may be assigned from time to time by the Division Director or Section Head.

Contract Duration

· 1 year

Working Location

· Funan Mall

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• S$7,000 to S$15,000 per month (Subject to client’s approval)

Requirements

We are in search of self-motivated individuals who share the following experience, skillsets and traits:

Experience and Skillsets

• At least 2 years of experience preferably in talent management, performance management and/ or HR transformation work.
• Ability to grasp concepts, write review papers and translate into workable implementation with a given timeline is necessary.
• Ability to see through and complete work pieces assigned in a timely manner.
• A keen understanding of the digital/ tech industry is an advantage.

Traits and Values

• Self-motivated and can-do attitude to shape HR transformative work
• Good time management, a sense of urgency and prioritisation skills in juggling and completing work pieces with competing timelines in a fast-paced work environment
• Resourceful, responsible and take the initiative to own the work areas
• Good interpersonal, writing and communication skills.
• Strong passion in shaping Singapore into a Smart Nation

Job Description

Talent Management

· Review and transform the current talent management policies and programmes towards a Tech Management organisation.

o Maintain the talent management database and monitor for talents who are due for postings

o Propose postings plan, engage the talents, liaise with respective agencies and seek approval for the postings to effect

o Propose engagement plan for talents with leaders

o Propose career pathways for talents based on their sector roadmap

· Support the team and Ministry HQ in any collection and submission of data and reports on talent management

Performance Management

· Propose and execute best practices in performance management

· Monitor and remind the completion status of annual appraisal forms

· Follow-up with divisions and agencies on ranking and promotion returns

· Put together data in Excel and slides to support in the ranking and promotion briefings, meetings and submission to Ministry HQ

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Overview:

We are a premier tuition centre located in Singapore, dedicated to providing top-notch educational services to students to help them achieve academic excellence. As part of our expansion, we are looking for an Assistant Marketing Manager who is innovative, dynamic, and passionate about education to enhance our brand's digital presence and engage effectively with our community.

Key Responsibilities:

Digital Account Management:

• Spearhead the strategy, content creation, and day-to-day management of our digital platforms, including YouTube, Facebook, WeChat Official Accounts, XiaoHongShu, etc., with the aim of increasing brand visibility, engagement, and subscriptions.
• Analyze performance metrics to adjust strategies accordingly, ensuring maximum reach and impact.

Community Engagement:

• Lead the development and management of our online communities, particularly within WeChat groups and WhatsApp groups, to foster a supportive and engaging environment for parents and students.
• Organize and coordinate online events, Q&A sessions, and other engagement initiatives to build strong relationships with our community members.

Content Creation & Trend Analysis:

• Stay ahead of educational trends and updates (e.g., PSLE, DSA, SMO) to create timely and relevant content that appeals to our target audience, thereby reinforcing our position as a thought leader in the educational space.
• Collaborate with educators and content creators to produce a variety of content types, including articles, videos, and infographics, that cater to the needs and interests of our audience.

Marketing Campaigns:

• Design and implement comprehensive marketing campaigns across multiple channels to promote our programs, special events, and achievements.
• Monitor and report on the effectiveness of marketing campaigns, making adjustments as needed to ensure goals are met.

Brand Development:

• Work closely with the teaching team to develop and maintain a strong brand identity across all digital platforms, ensuring consistency in messaging and visuals.
• Identify and explore new opportunities for brand exposure and growth.

Job Requirements:

• At least 1-3 years of experience in digital marketing, particularly with a focus on social media management and content creation.
• Strong analytical skills with a proven ability to use data to inform marketing strategies and content creation.
• Experience in managing online communities and engaging with diverse audiences.
• Creative and innovative thinker with the ability to generate new ideas and translate them into high-impact marketing strategies.
• Proficient in digital marketing tools and platforms, with a keen eye for detail.
• 5-days work week (Tuesday-Saturdays, 9am-6.30pm) must be able to work on Saturdays
• Fresh grads are welcome to apply and will be considered for relevant position.

What We Offer:

• A competitive salary package and a comprehensive benefits plan.
• An energetic and supportive working environment within a close-knit team.
• Opportunities for professional growth and development in the dynamic field of education marketing.
• The chance to make a meaningful impact on students’ lives and educational journeys.

Duties and Responsibilities:

• Write content and develop designs for communication materials like e-newsletters, emailers, and infographics.
• Gather, compile, and analyse data on communications efforts. Assist to prepare reports and presentations on key insights and recommendations by the team.
• Support the organisation of engagement events for staff

Requirements:

• Degree in communications, marketing or related field.
• At least one year of working experience
• Good written and verbal communication skills.
• A team player with good interpersonal skills.

Salary: TBA

Mon - Fri

Location: Jalan Besar

Contract Period: August 2024 to December 2024

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

EARC is a market research and consulting company that provides a comprehensive suite of quantitative, qualitative and neuromarketing research. Using a variety of methods, we gather data that can be translated into actionable and relevant solutions for businesses and organisations.

We are looking to hire a project executive (Market Research) to embark on a fruitful journey for market research. We strive to achieve good rapport as a team and a working culture for everyone's benefit.

If you have a knack for managing things, like keeping things in order and seeing your hard work turn into reality this role could be for you. You would be exposed to various research projects and understand the methodology of projects.

If you have relevant experience in event planning, running marketing campaign or have done research projects before, it will be advantageous.

Roles & Responsibilities:

This position deals mainly with project management towards research-related project works and assists in the setup of the research project, managing key events, and administrative matters relating to monitoring and reporting. You will be exposed to various aspects of a project to pick up relevant skills. Including data management.

Specific Responsibilities:

- To understand office SOP and resources.

- Organize, plan and execute within the timeline of the project. Including data management procedures.

- To assist with the execution of projects in general based on the client's requirements.

- Work closely with the company management and manage tasks.

- Create and maintain necessary project mgmt docs (Excel, charts, schedules, follow-up with the external vendor.)

- Survey methodologies and designing of the project.

- Apply planning and execution plans, and link up the tasks to ensure flow is smooth.

- Be helpful and learn to manage together as a team. Build rapport.

Requirements:

- Able to work independently and to work within the project schedule

- 5 day/week, 10am to 630pm. (WFH arrangements will be in place)

- Good office environment and near MRT. Local SME, bond and work together.

- Training will be provided, good job to gain experience. Learn to have good co-ordinating skills.