Total 39 technical support job vacancies in Sales / Marketing category in D20 Bishan, Ang Mo Kio

Sales Support/Admin Executive

Sales support administrators provide administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, and preparing sales contracts and agreements. They may be required to research potential customers and sales strategies.

Duties

• Answering and screening internal and external phone calls and email.
• Scheduling appointments for the sales department, service providers, suppliers, and customers.
• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team’s communication with customers.
• Preparing and filing sales invoices and quotations.
• Liaising with other departments on administrative matters of mutual importance.

Requirements

• Demonstrable experience in sales support administration, or similar.
• Familiarity with sales contracts and agreements.
• Good written and communication skills.
• Proficiency with MS Office.
• A team player who can also work independently.

Sales Support Coordinator

· Handle indoor sales include customer inquiries, quotation, purchase orders, and follow through to closure

· Expand clientele base through networking, cold calling, and social media channels to drive sales revenue

· Maintain sales services and relationship with existing customers through constant communication and excellent customer service

· Understanding of the Company's range of products and services to ensure smooth workflow and customer satisfaction

· Execute digital marketing campaigns and full spectrum In charge of In-house Brand and E-commerce platforms (Qoo10, Shopee, Lazada, etc.)

· Inventory management and pricing strategies

· Procurement (sourcing, agreeing to terms, acquiring goods from an external source, marking buying decisions)

· Do up report weekly/ monthly for Data analysis (to track Sales performance, Customer purchasing habitsCosting, ROI, etc.)

· Conducting Market and Consumer research to identify local consumers based on market research and products to better meet the demand of local consumers based on market research

Requirements :

· Min Nitec/Diploma in Communication/ administration

· At least 1-2 years relevant working experience

· Able to work independently without much guidance

· Full of initiative, committed, meticulous

· Good negotiation skills

· Computer literate in MS office, outlook

· Prefer candidates who can start immediately

Interested candidates may send in their resume via whatsApp at HP no:96518935 or email to: [email protected]

Sales Support Coordinator

· Handle indoor sales include customer inquiries, quotation, purchase orders, and follow through to closure

· Expand clientele base through networking, cold calling, and social media channels to drive sales revenue

· Maintain sales services and relationship with existing customers through constant communication and excellent customer service

· Understanding of the Company's range of products and services to ensure smooth workflow and customer satisfaction

· Execute digital marketing campaigns and full spectrum In charge of In-house Brand and E-commerce platforms (Qoo10, Shopee, Lazada, etc.)

· Inventory management and pricing strategies

· Procurement (sourcing, agreeing to terms, acquiring goods from an external source, marking buying decisions)

· Do up report weekly/ monthly for Data analysis (to track Sales performance, Customer purchasing habitsCosting, ROI, etc.)

· Conducting Market and Consumer research to identify local consumers based on market research and products to better meet the demand of local consumers based on market research

Requirements :

· Min Nitec/Diploma in Communication/ administration

· At least 1-2 years relevant working experience

· Able to work independently without much guidance

· Full of initiative, committed, meticulous

· Good negotiation skills

· Computer literate in MS office, outlook

· Prefer candidates who can start immediately

Interested candidates may send in their resume via whatsApp at HP no:96518935 or email to: [email protected]

Position Objective

Takes full responsibility of Order Processing and Import/Export affairs. Using independent action, recognizes problems and initiates correct action within the parameters of company policies. Provides assistance to sales and logistics personnel.

Major Areas of Responsibility

1. Takes full responsibility for all functions related to order processing. 2. Evaluating, maintaining and updating of various documentation required between order processing and other departments to assure a smooth flow of work.

3. Provides direction to other order processing personnel with technical assistance and procedural guidance, takes responsibility for training of order coordinators.

4. Communicates with HQ for delivery date, initiates correspondence with customers regarding any shipment information.

5. Input customer order for entry into order processing system.

6. Follows up of shipping date and coordinates with various department to ensure timely delivery to customer.

7. Weekly order booking report and back-order report.

8. Engages in activities to improve customers’ relationship, communicates with customers for L/C orders, import/export problems and handles inquiry from customers. Follow up L/C opening and amendment.

9. Responsible for turn-around of customs clearance, evaluate and take action on accuracy and reasonableness of charge from customs broker and traffic agents.

Job Requirements

1. Min. Diploma in Business Administration, Supply Chain or related field, with 2 years’ relevant experience or equivalent combination of education and experience.

2. Able to work independently and as a team.

3. Experience in using SAP is an added advantage.

4. Able to converse in Chinese is preferred as required to liaise with our Taiwan and China supply chain counterparts.

We're seeking for an individual motivated talent with a passion for social media to join our team!

In this role, you will manage our social media presence, craft engaging content, and edit stunning social videos and photos showcasing our renovations projects. You will also create professional advertising to enhance our brand appeal.

Roles & Responsibilities

- Create, manage and maintain marketing post across various channels, i.e. social medias, email and company website etc…

- Write clear, concise, and creative copy for social media posts, captions, emails, website content, and other marketing materials

- Conduct research, analyse for new trend and fresh ways to execute on social content

- Coordinate and assist in planning and execution of project photo shoots

- Handle enquiries and feedback on social media

- Develop and implement social media strategies aligned with our marketing goals

- Create and curate engaging content (images, videos, headlines, etc.) for social media posts

- Conduct research, analyse for new trend and fresh ways to execute on social content

Optional requirements to consider:

- Ability to work in a fast-paced environment and meet deadlines

Requirements

- Proficient in MS Office (Word, Excel, Power Point, Outlook)

- Bilingual, able to speak and write well in English

- Meticulous and well organized

- Familiar with content styles on all social platforms (IG, Facebook)

- Experience with social media / email / content marketing will be a plus

- No experience or Fresh graduates are welcome to apply

- 5-day work week

Salary: $2,000 to $2,300, depending on experiences

Product Support & Services

• Product research and testing.
• Software training and support.
• Provide technical support to ensure users are using the software effectively.
• Work on finite element structural analysis and numerical modelling projects.

Business Development & Sales

• Generate sales leads and respond to opportunities with quotations to potential customers.
• Handle and manage the end-to-end customer sales process—from software demo to delivery; manage AR.
• Implement and manage marketing efforts like conducting engineering software workshops and seminars.

Qualification Requirements

• Minimum a Bachelor's Degree in Civil, Structural or Geotechnical Engineering.
• Individuals with a strong interest in numerical modelling and sales are encouraged to apply.
• Above 2 years of relevant experience in a similar capacity is an added advantage.
• Prefers experience in ETABS, SAFE, or SLOPE/W.
• Strong communication, presentation skills, teamwork and self-driven
• Customer-orientated and a team player

Please submit a comprehensive resume in your application. Thank you.

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Provide quotation efficiently and timely
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Requirements and skills

• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Responsive and customer centric attitude
• Analytical and multitasking skills
• Teamwork and motivational skills
• Degree / diploma in Marketing or engineering degree in relevant field a plus

Job summary:

The Sales Support Specialist is a customer-interfacing role that requires ownership of managing the order life cycle from Forecast-To-Cash activities. The candidate is expected to deliver excellent customer experience while upholding Advantest’s financial integrity and business controls (eg: Legal, SOX, Tax and other regulatory requirements).

Job responsibilities:

• Support the Sales teams in generating Formal Quotations with clear terms and conditions acceptable to Advantest Corporation, after ensuring compliance with established Advantest approval matrixes, policies and guidelines, and all required documents & approvals are in place. This includes providing consultation to the Sales teams on complex deal structure, purchase contract T&C reviews and timely escalation of potential topics with the respective business partners to resolve issues.
• Direct interface with customers to perform Order Acceptance procedures and solve a broad range of customer service-related matters which may be of varying scope and different range of complexities. Required to multitask as the role calls for timely liaison and coordination with various stakeholders (eg: customer, Sales teams, factory, forwarders, Logistics, Finan ce, Legal etc) for shipment-related matters, order changes and payment related activities.
• Regularly monitors the backlog and open orders for potential slippage, signs of delay or cancellations for manager’s review and/or escalation.
• Revenue and AR management (Letter of Credit operations) based on revenue recognition guidelines and regulations.
• As a team player, assist other team members during high workload situations and participate in ad-hoc projects/assignments for business process & policies improvements.

Job requirements:

• Bachelor’s Degree in Business Administration (or equivalent area of study)
• Minimum 4 to 5 years of related work experience in Sales Administration
• Oracle R12 experience, preferably in order management
• SOX audit and IFRS15 revenue policy knowledge
• Evidence of effective communication skills, both verbal and written in different languages (English and Mandarin) would be preferred to support shared services environment.
• Ability to work well under pressure, effectively manage priorities, and maintain professionalism during stressful situations.
• Strong teamwork and demonstrated track record of working well in a team & with cross-functional team members.
• To ensure continuous availability to our customers globally, employee may be required to support the business during certain Singapore’s Public Holidays. Employee will be given a paid day off in-lieu for such situation.

We offer annual wage reviews and substantial opportunities for salary growth, directly linked to your performance and the company’s overall success. Our commitment to recognizing and rewarding high achievers ensures that you will be supported and valued as you progress in your career.Our competitive compensation package not only includes a base salary but also offers the potential for annual bonuses and performance-based raises, ensuring that your hard work and contributions are consistently acknowledged.

We provide a dynamic and collaborative work environment, offering continuous opportunities for both professional growth and personal development.If you are passionate about client relations and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity and become part of our team.

Roles and Responsibilities

• Oversee the issuance of insurance policies and ensure accuracy in documentation.
• Maintain organized records of issued policies, ensuring all information is up-to-date and accessible.
• Process incoming insurance applications in a timely manner.
• Provide updates and case management support to underwriters.
• Assist in tracking and managing cases from application to policy issuance.
• Prepare and issue invoices for policyholders.
• Handle the preparation of credit notes when necessary, ensuring financial accuracy.

Learning Outcomes and Objectives

• Utilize strong communication skills to complete workplace tasks efficiently.
• Engage with colleagues and customers in a clear and professional manner to facilitate smooth operations.
• Ensure adherence to the Personal Data Protection Act (PDPA) when handling personal data during workplace tasks.
• Maintain confidentiality and integrity of sensitive customer information.
• Develop the ability to identify, understand, and manage customer needs and expectations effectively.
• Apply problem-solving skills to provide solutions that align with customer requirements.
• Gain hands-on experience in addressing a variety of customer inquiries and requests promptly and accurately.
• Adapt to different customer scenarios to ensure a positive experience.
• Acquire the skills necessary to manage service breakdowns, ensuring quick and efficient recovery.
• Learn to handle challenging situations and turn them into opportunities to enhance customer relationships.

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage

Please email to [email protected]

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage

Please email to [email protected]

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage

Please email to [email protected]

this role we have 2 position - we have no age barriers we hire even the young pioneers too as we believe in experience

1) position is for sales support - communicate with suppliers and source and co ordinate with client on what they need - communication on email and whatsapp is essential must know how to send emails effectively too

2) higher level with experience in design work to submit simple layouts to clients for approval

will need a bit of illustrator work experience

english as main form of communication

we do not have S PAss so please dont apply if you need a S pass

we believe in training you to support or clients effectively

welcome to come for interview

Benefits:

· Basic up till $2,500 + Variable Bonus

· 5 Days work week (Mon-Thurs 9am – 6.30pm, Fri 9am-6pm)

· Bishan work location (walking distance from Bright Hill MRT)

Job Description:

We are looking for a skilled Sales Support Coordinator to join and manage sales and administrative operations. The position plays a crucial role in supporting the sales team by handling administrative tasks, managing client communications, and ensuring smooth processing of sales orders.

Key Responsibilities:

Provide sales and administrative support to Sales department. Supporting daily sales operational activities, from sales administration, assist with the preparation and processing of sales orders, customer service, import and export, and support to sales and marketing team. Follow up on payments with clients to ensure timely transactions. Handle email and phone inquiries from clients, providing prompt and professional responses. Follow up with clients on administrative matters and provide necessary support. Update and monitor the Sales data system daily to support the sales team's forecasting exercises. Coordinate shipping schedules to ensure timely delivery of products. Prepare shipping documents, including commercial invoices and packing lists. Assist in general administrative duties as required.

Qualifications:

· Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

· 1 year minimum experience in logistics and supply chain management

· Must be able to manage a given set of territory and accounts.

· Provide good after sales & customer service.

· Proficient in MS Office

· Mandarin and English language skills for liaising with clients

· Knowledge on Navision system would be an advantage

· Able to start work immediate or within short notice.

Job Summary: The Sales Support Administrator plays a crucial role in supporting the sales team by ensuring efficient operations and excellent customer service. This position involves managing sales data, facilitating communication between departments, and providing administrative support to enhance sales productivity.

Key Responsibilities:

Sales Coordination:

• Assist the sales team in preparing quotes, purchase order, and Invoices.
• Maintain and update the customer database and sales records.
• Track sales leads and opportunities, ensuring timely follow-up.

Administrative Support:

• Manage incoming calls and inquiries, providing prompt responses to customers.
• Prepare sales reports for management review.
• Organize and maintain sales documentation

Communication:

• Act as a liaison between the sales team and other departments, ensuring smooth workflow and communication
• Assist in coordinating meetings and events related to sales activities.

Customer Relationship Management:

• Provide exceptional service to customers by addressing their needs and concerns.
• Support the onboarding of new clients and ensure a seamless transition.

Sales Process Improvement:

• Identify opportunities for process improvements and assist in implementing solutions.
• Collaborate with the sales team to streamline operations and enhance efficiency.

Qualifications:

• Min. O level, GCE "A" Level/Polytechnic Diploma in Business Administration, Sales, or a related field (preferred).
• Previous experience in sales support, administration, or customer service.
• Proficient in Microsoft Office Suite and CRM software.
• Strong organizational and time management skills.
• Good command of verbal and written communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Experience with using SAP has an added advantage.

Benefits:

· $2000 higher + Variable Bonus

· 5 Days work week (Mon-Thurs 9am – 6.30pm, Fri 9am-6pm)

· Bishan work location (walking distance from Bright Hill MRT)

Job Description:

We are looking for a skilled Sales Support Coordinator to join and manage sales and administrative operations. The position plays a crucial role in supporting the sales team by handling administrative tasks, managing client communications, and ensuring smooth processing of sales orders.

Key Responsibilities:

Provide sales and administrative support to Sales department. Supporting daily sales operational activities, from sales administration, assist with the preparation and processing of sales orders, customer service, import and export, and support to sales and marketing team. Follow up on payments with clients to ensure timely transactions. Handle email and phone inquiries from clients, providing prompt and professional responses. Follow up with clients on administrative matters and provide necessary support. Update and monitor the Sales data system daily to support the sales team's forecasting exercises. Coordinate shipping schedules to ensure timely delivery of products. Prepare shipping documents, including commercial invoices and packing lists. Assist in general administrative duties as required.

Qualifications:

· Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

· 1 year minimum experience in logistics and supply chain management

· Must be able to manage a given set of territory and accounts.

· Provide good after sales & customer service.

· Proficient in MS Office

· Mandarin and English language skills for liaising with clients

· Knowledge on Navision system would be an advantage

· Able to start work immediate or within short notice.

Assist in a day to day operations.

Coordinate and work closely as a Key Accounts Managers, getting in new leads, motivate and heighten sales achievement.

Provide regular updates & feedback to the Sales Manager on any operations issues.

Communicating with principal, customers and vendors ensuring smooth operations.

Motivated & driven individual with good communication skills

Location: Singapore

Job Description:

As our Sales Support Specialist, your role is not to sell, but to ensure the smooth execution of sales processes and customer satisfaction. This role requires responsibility and responsiveness in communication with customers and internally among our teams. (during working hours!)

Key Responsibilities:

• Scheduling: Coordinate measurement & installation appointment for customers to be serviced by our technician team.
• Order Management: Process and track sales orders from initiation to delivery, ensuring accuracy and on-time fulfillment for our customers.
• Communication: Liaise between customers and internal departments to facilitate smooth operations and address any potential challenges.
• Bookkeeping: Tally payments with invoices, as well as expenses, keeping accurate records.
• Customer Support: Address post-sales customer inquiries and resolve matters in a timely manner.

Qualifications:

• Education: Does not matter to us.
• Experience: Proven experience in sales support, customer service, or a similar role.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Quickbooks.
• Language: Proficiency in English is required; additional language skills are a plus.
• Personal Traits: Excellent communicator, well organized, and strong problem-solving abilities.

Salary Range: $3,000 - $5,000 monthly, commensurates with experience and compatibility with the role.

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage

· Support and coordinate with sales and operation department for document processing.

· Processing job sheet for daily issuing of invoice.

· Resolve outstanding matters with client accounts.

· Perform administrative, office support to ensure smooth running of daily office operations.

· Perform general clerical duties.

· Stock accountability

· General office upkeeping.

· Other Ad-hoc duties as assigned.

. 5 days work (Monday - Friday).

. Good working environment.

. Nearby Yio Chu Kang MRT.

Benefits:

· $2000 higher + Variable Bonus

· 5 Days work week (Mon-Thurs 9am – 6.30pm, Fri 9am-6pm)

· Bishan work location (walking distance from Bright Hill MRT)

Job Description:

We are looking for a skilled Sales Support Coordinator to join and manage sales and administrative operations. The position plays a crucial role in supporting the sales team by handling administrative tasks, managing client communications, and ensuring smooth processing of sales orders.

Key Responsibilities:

Provide sales and administrative support to Sales department. Supporting daily sales operational activities, from sales administration, assist with the preparation and processing of sales orders, customer service, import and export, and support to sales and marketing team. Follow up on payments with clients to ensure timely transactions. Handle email and phone inquiries from clients, providing prompt and professional responses. Follow up with clients on administrative matters and provide necessary support. Update and monitor the Sales data system daily to support the sales team's forecasting exercises. Coordinate shipping schedules to ensure timely delivery of products. Prepare shipping documents, including commercial invoices and packing lists. Assist in general administrative duties as required.

Qualifications:

· Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

· 1 year minimum experience in logistics and supply chain management

· Must be able to manage a given set of territory and accounts.

· Provide good after sales & customer service.

· Proficient in MS Office

· Mandarin and English language skills for liaising with clients

· Knowledge on Navision system would be an advantage

· Able to start work immediate or within short notice.

Job Description:

• Attend to all in-coming calls, Whatsapp and emails on sales enquiries
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Compiling monthly sales reports.
• Manage and update database in system
• To liaise and arrange for orders, ensure smooth delivery of items
• Any other related administrative duties as assigned by superiors

Job Requirements:-

• Candidate should possess 'N'/'O' level / Diploma / professional qualifications in any field.
• Excellent verbal and non-verbal communication skills in both English and Mandarin is required, in order to handle inquiries from English and Chinese speaking customers
• Strong problem-solving abilities
• Detail-oriented with high degree of accuracy
• Strong organization and time management skills
• Perform well and independently in a fast-paced environment
• Enthusiastic and friendly, with outstanding customer service skills
• Intermediate Office Suite skill (MS Word, Excel, PowerPoint, Outlook), internet savvy.
• 5.5 Days work week

Company’s Profile

Headquartered in Japan since 1994, they are a leading manufacturing and distributing MNC of Factory Automation, Press Die and Plastic Mold components. They deliver many products to regional countries including Australia and Middle East. Derived from their long history, they strive to continuously improve their 7 million products and services for their customers’ full satisfaction.

Work location: Bugis

Working hours: Monday – Friday, 8.30am – 6pm and Alternate Saturday, 9.00am – 3.00pm

Benefits

• Annual Wage Supplement (AWS) + High Basic Salary
• Leave starting from 16 days (Increase annually)
• Medical and Dental Benefits
• Medical Insurance
• Additional duty allowance for working on Saturdays

Job Responsibilities

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.

Requirements

• Min. Diploma in Business Management or other related fields
• Min. 1-2 years’ experience in Sales Coordination or Customer Service roles
• Possess experience in guiding a team / staff management
• Able to multi-task and work in a high volume and fast-paced environment

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

- Attend to sales enquiries, generate quotations, and provide after sales support

- Service and maintain existing customer accounts

- Process orders from multiple online sales platforms

- Generate sales leads and cross-selling thru cold calling and emailing.

- Provide sales and administrative support to the team

- Sales support for Export

Requirements

· Excellent interpersonal and presentation skills

· High level of commitment and responsibility

· “N” or "O" Levels / Nitec / Diploma / Degree

· Knowledge in MS Office Applications

Other Information

· Industry: Washroom & Hygiene

· Location in Ang Mo Kio

. Working hours: Mon-Fri 8:30am to 6pm

Interested candidates please apply with a detailed CV stating contact information, current & expected salary, availability date to [email protected]

Salary will be depending on experience.

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ amk area

No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462