Total 937 Sales / Marketing job vacancies in Singapore, Remote

Digital & Communications Marketing

• Assist in asset and banner creation for e-retail channels
• Track competitors’ ads activities monthly and share via competitors report
• Plan and execute monthly social media calendar for Givenchy Singapore, Malaysia & Thailand
• Plan, negotiate & track for monthly social visibility on key retailer channels
• Assist in PR launch campaigns
• Assist in all PR requisition to ensure that we have the required stocks for launch
• Liaise with PR Agency to ensure PR stocks are sent to our partners on time

• Ensure that all post campaign reports are updated regularly

• Track competitors’ PR activities and share in monthly competitors report
• Fill in all Digital NIF for Sephora’s launch listing
• Ensure all listings on Department Stores are launched on-time
• Track competitors’ e-commerce activities and share in monthly competitors report
• Assist in the rolling out of CRM plans such as EDM planning and setup

Retail Marketing

• Support local promotions, events, and concepts to deliver on Brand KPIs
• Communicate with BCs to ensure that they are aware of the upcoming promotional campaigns and events
• Ensure day-to-day operational excellence of trade marketing activities
• Track in-store competitors’ activities and share in monthly competitors report
• Prepare in-store communications artworks
• Liaising with Retailers on confirmation of artwork
• Assist with Product Registration & price maintenance

As Regional Sales Controller you will play a key role in the organization, enabling the business to grow through investment strategy and operational expertise. You drive and deliver on sales/controlling goals and are constantly looking for possibilities to develop the business and our teams.  In partnership with the Regional Sales Manager, you are responsible for the overall customer experience as well as the Sales, Profit and Operations in all touchpoints. You will set the Controlling strategy across the region consisting of Greater China, South Korea and South East Asia.

What you will do:

• Monitor, analyze and benchmark weekly/daily sales plans and results for each channel across the region. 
• Perform monthly and quarterly reviews of controlling KPI's, variable costs and identify opportunities to drive strong results. 
• Annual Budget set up in collaboration with the Global Controlling team. 
• Partner and follow up with managers across Retail, E-commerce, Merchandising and PR & Marketing on budgeting, planning & forecasting of Omni Sales, Commercial and Operational KPI’s.
• Secure strategic & operational goals together with the Regional Sales Manager. 
• Drive commercial thinking, methods, analysis, reports, business cases & actions to optimize results and drive profitable growth. 
• Being a strong informal leader and important stakeholder in all decision making in the region. 
• Optimize / constantly improve the current controlling methods, knowledge and ways of working with our teams. 

Welcome to Huble 

Main Responsibilities

• BENEFIT management and subsidiaries (6 markets) key contact for SEA local markets business activities :
  • Guide and support the regional and local teams in business analysis and decision-making (local report, specific HQ report…).
  • Share actual and budget activities with BENEFIT HQ, APAC/SEA/L Beauty/Asia region, and local teams
  • Refine appropriate analysis to be set up for SEA, in coordination with business needs, existing JV frame, and HQ requirements.
     
• Actuals
  • Work closely with local (GMs and finance), regional, JV, and HQ teams and develop excellent knowledge of BENEFIT SEA markets operating environment.
  • Analyze the overall delivery of company financial targets regularly and make recommendations to the business as necessary, including P&Ls and Cash flow drivers (Stocks, Capex…)
  • Evaluate the profitability of the brand by market and for the total region
  • Analyze the business risk and prepare backup plan for business target achievement
  • Prepare monthly analysis of the main Key Performance Indicators (on Net Sales, Retail Sales, Exp./OP, DOI, Stock in Trade, Capex…), monthly Scorecard, and profitability by market/channel/door/… following brand management needs
  • Maintain cost control responsibility; provide relevant reports and rationale, with recommended action plans to the business for tight budget control
     
• Forecasts (Budget, Revision, Landing, …)
  • Prepare and drive budget & revisions by parent company requirements & timetable, working with Benefit HQ, Sales & Marketing, and Finance teams across the region to gather information in a timely & accurate way.
  • Maintain cost control responsibility; provide relevant reports and rationale, with recommended action plans to the business for tight budget control.
  • Prepare and drive three years long-term strategy plan.
     
• Ad hoc Analyses & Projects
  • Prepare/review the investment requests.
  • Participate in new business opportunities preparation, simulations, and operations
  • Continually seek to improve processing efficiency and controlling capabilities of the company.
  • Provide analytical support to cross-function initiatives and ad hoc projects or analysis for the Region.
  • Be involved and assist in the auditing process (internal mainly) & continuously reinforce internal control requirements
  • Be a key contact person with Countries/L Beauty/Luxasia and the LFCS audit team to drive the retail audits process
  • Support with financial reports and analysis for JV/regional/global meetings

Responsibilities

• Understand and support the company’s strategy and mission
• Communicate business plans between HQ and Singapore to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Provide consulting advise to align processes, resources-planning and department goals that align with HQ’s overall strategy for senior executives in making effective decisions
• Construct, present and prepare business plans, reports, forecasts and analytical models
• Any other duties as assigned by the management

• Strong in business Korean & English language and deep understanding of the Korean / Singapore culture to prepare, present and draft business related reports for HQ Korea management team.
• Proven experience in the area of Strategic Analyst, Planner or Business Consulting background
• Understanding of market research and data analysis
• Knowledge of business operations and procedures
• Demonstrable strategic thinking abilities
• Analytical mind with problem-solving aptitude
• Organizational and leadership skills
• Excellent communication and presentation skills
• Good knowledge of Microsoft applications including Power Point and Excel
• BSc/BA in Business Administration, Marketing or any other related field; MSc/MA/MBA is a plus

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

Inside Sales Engineering.

· Review customer RFQ applications/specifications and prepare technical proposals/responses.

· To generate quotations for all divisional products in response to customer RFQ’s.

· Maintaining accurate records of all quotation and contractual information.

· Entering Projects onto RSMS following quotation review and action the sales team as required.

· Review customer purchase orders against sales quotations to ensure that the information is complete, correct, concise and organised.

· Communicate with customers for the jobs associated with projects and bring them up to date as needed.

· Liaise with the operations manager and/or RSS Manager for any factory fit and/or site work needed for jobs related to projects.

· Work with the sales team to gather customer information required in order to complete a contract.

· Liaison with departments such as Purchasing, Production Planning, Engineering, Accounts, and Shipping ensuring fulfillment of the customer requirements.

· Participating in internal and external meetings with customers, inspectors, and expeditors.

· Assist with processing of sales order and other purchase order from time to time due to overload and staff absences.

· Co-operate with their manager to identify and implement best practices throughout the Company.

· Training other employees as needed from time to time.

· As required working within a project sales team to provide a coordinated effort to ensure the Rotork outcome.

· Perform other duties as assigned.

Role Summary          

As a System Analysis, you'll assist the manager in system maintenance, user support, and data validation tasks, gaining hands-on experience in SAP implementation and configuration. Your responsibilities will include troubleshooting issues, assisting with documentation, and participating in testing activities to ensure the smooth functioning of SAP modules. With guidance from experienced team members, you'll contribute to optimizing SAP systems and providing efficient support to end-users.

Responsibilities

• Daily support and problem solving in SAP
• Support & Resolve user issues on daily basis and in a timely manner according to internal SLA Policy.

• Provide general application support for HR system, Microsoft Office (Excel, Access, VBA), etc.
• Responsible for system interface monitoring
  • Ensuring timely processing of all data exchange
  • Ensuring accuracy and completeness of data
• Assist with reporting requirements.
• Participate in activities to support Stock Take for Warehouse.
• Participate and support system implementation and enhancement.
• Facilitate system changes according to Business Requirements & Change Requests

We are looking to hire a Business Operations & Enablement Associate to support new hire onboarding, development/upskilling programs, rewards & recognition programs, process & tools documentation, and communications for our regional sales & marketing teams.

The role will report to the Sales Enablement Lead

You Will:

• Develop and execute engaging and informative training materials, presentations, and documentation to bolster enablement efforts. Continuously update and curate training content to uphold accuracy and relevance.

• Facilitate thorough onboarding programs for new team members, furnishing them with essential tools and knowledge for successful integration. Regularly refine onboarding procedures to enhance efficacy and streamline operations.

• Oversee the internal intranet as a centralized repository for team resources and training materials. Maintain its user-friendly interface and comprehensive functionality to serve as an indispensable resource for the team.

• Organize internal meetings and events to foster intra team brainstorming sessions, disseminate company objectives, strategies, plans and results. Work collaboratively across functions to ensure seamless event execution, encompassing logistics, agenda creation, and post-event follow-up.

• Spearhead Rewards & Recognition initiatives to inspire and incentivize internal colleagues. Collaborate cross-functionally to effectively promote these programs.

The role provides you with an opportunity to flex your creative muscle and put real-life solutions in place to make an instant business impact. It is a hands-on role where you will generate ideas as well as execute them. You will utilize your innate curiosity and test your resilience, focused on but not limited to:

• Planning & Execution: Plan and execute marketing strategies aligned with market units goals and objectives.
• Brand: Build brand awareness, manage corporate identity, and oversee brand management in the market units.
• Demand Generation: Generate leads through various channels, including events, campaigns, digital, social media, partner collaboration.
• PR: Proactively manage PR efforts to generate positive media coverage, including customer wins, partner signings, executive visits, and any central press releases relevant to region.
• Market insights: Provide local research and marketing intelligence to enhance sales.
• Localisation: Where needed manage localisation of any relevant campaigns or marketing collateral. Localize and execute global and regional marketing campaigns as necessary.
• Digital: Manage digital platforms, and campaigns, including social media and search engine marketing.
• Budgeting: Manage the marketing budget and prepare monthly forecast reports based on actuals and upcoming plans.
• Data: Analyse campaign results and provide post-event/campaign analysis and reporting.
• Manage the CRM system in a timely manner for lead management and list collation.

NielsenIQ BASES helps clients from various industries such as FMCG, finance, pharmaceuticals to develop and commercialize new product or services that generate profitable growth. We do this by identifying unmet consumer demand, optimizing innovations to deliver on that demand, quantifying the opportunity of those innovations and help accelerate commercialization success with more precise launch plans and real-time optimization of in-market activities.

Responsibilities

• Direct revenue responsibility and ownership of commercial agenda for a portfolio of clients
• Support the business growth by hunting for new business opportunities beyond the current portfolio of clients
• Develop and manage client relationships by designing research studies to solve innovation related business issues
• Strong consultative and analytical skills are a must along with an understanding of overall commercial goals, as a requirement in this role will be to identify future opportunities through client engagement / spot repeat business potential and carry those conversations forward
• Senior level client engagement is a must – associate must be comfortable and confident to explain difference in innovation approaches, align/understand and speak to how our solutions/outcomes fit with client business and strategic goals
• Associate would be expected to lead/own other work streams such as training programs, thought leadership pieces, etc.
• Liaise with other internal teams like analysts and operations to get the right study design and timelines

Actxa Wellness provides Wellbeing Strategy and Integrated Wellness Solutions to Corporates. We are a dedicated team of Wellbeing Champions equipped with the expert knowledge, experiences, and tech to deliver employee wellness solutions by building culture and elevating teams. As the first fully integrated wellness solutions provider in SEA to provide a Wellbeing metric, we have built an ecosystem of wellness partners to be able to provide bespoke in-person events, workshops and webinars to complement our app-delivered curriculum, providing data-driven health and wellness insights for the betterment of organisations and their employees.

You will be an Wellbeing Intern under Actxa Wellness: https://www.actxawellness.com/

What will you do?

• Manage digital platforms (ie. Instagram, Facebook, and LinkedIn).
• Plan and curate text/copy for social media posts.
• Plan and curate photos and videos for content generation to be posted.
• Edit/cut photos and videos to be optimised for each social platform.
• Community management of social platforms (ie. Respond to messages and comments on AW posts).
• Explore website SEO optimisation.
• Design marketing collateral using Canva, for both online and offline (ie. EDMs and posters).
• Support at roadshows at clients’ office
• Work with core team to strategise SEO and SEM, in addition to B2B marketing plans, including ads and campaigns.

• Students pursuing Bachelor or Diploma in Business (Marketing), or related discipline.
• Additional technical skills and experience in SEO and SEM.
• Keen interest in corporate wellness, population fitness and healthcare, nutrition, digital wellness, mental wellbeing and fitness.
• A 'go with the flow' and positive attitude individual that is energetic and adaptable to change.
• Have the ability to problem-solve and be very resourceful.
• Embraces the growth mindset and be willing to take on work outside of scope and abilities to learn and progress.
• Passionate in learning and working with new technologies.
• A natural tenacious and resilient individual.
• Experience with competitive sport participation is a must.

We are seeking an entrepreneurial APAC Marketing Intern who will be responsible for the subscription performance analysis of foodpanda's pandapro subscription programme and support analytics for APAC markets. She/he will work closely with the Senior Marketing Manager, pandapro APAC to evaluate and improve marketing campaigns to grow the pandapro across all APAC markets while also supporting analysis on productivity and profitability of users.

Responsibilities:

• Conduct regular analysis of pandapro subscription programme performance across APAC markets and benchmarking of the programmes by competitors to recommend innovative campaign ideas and improve product features

• Assist in producing performance reports by evaluating user behaviour and financial sustainability of the programmes, and providing regular updates to regional management and country leadership

• Assist in the planning and execution of creative marketing campaigns across APAC’s 9 markets to promote the pandapro program and increase engagement while driving more incremental uplift for the business

• Assist in monitoring the campaign calendar, live marketing assets, creating/revising creatives requests, and coordinating with different stakeholders to ensure smooth campaign execution

• Configure pandapro perks set-up, handle CX issues, and partner markets on blockbuster campaigns to drive engagement and excitement

As a Marketing Manager, you will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. The Marketing Manager is responsible for seamless delivery on marketing and communications campaigns including creation and communication of effective brand strategies.

This is a part-time secondment role with a work arrangement of 3 working days per week and will be based at our client’s office in the city area.

Expectations of a Marketing Manager

• Able to oversee integrated marketing campaigns, that seamlessly integrates various channels with a unified brand message
• Ability to generate innovative ideas and solutions for marketing campaigns
• Proficiency in digital marketing channels, including social media, content marketing, KOL engagement, SEM, online ad formats
• Able to oversee and coordinate multiple marketing initiatives simultaneously
• Able to oversee production shoots and brief agencies/vendors effectively
• Strong verbal and written communication skills to effectively convey and articulate marketing strategies and messages

We are seeking an entrepreneurial Marketing Intern who will be responsible for supporting and managing campaigns within foodpanda’s New Verticals team. She/he will work closely with the Campaign Manager to plan and execute marketing campaigns and devise short- and long-term marketing tactics with suppliers and internal stakeholders.

Responsibilities:

• Ensure the quality and timely execution of promotional campaigns
• Follow up with the category management and operations team to ensure quality, availability and consistency of promotions
• Proactively recommend and support in the development and implementation of marketing tactics to boost performance of categories
• Assist in producing weekly campaign performance reports for internal stakeholders and suppliers
• Liaise with our international design team to create visuals
• Coordinate and assist to conduct regular competitors’ price and range survey and regular maintenance of competitor’s advertised pricing.
• Assist in developing product marketing tools and tactics in collaboration with suppliers, brands and local marketing team

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Shanghai, China to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

The Senior Director of Sales, Issuing Solutions for AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric Products across the region to support Visa’s aggressive growth targets for Value-Added-Services (“VAS”).  This role to be based in Singapore will involve a quota-based SIP (Sales Incentive Plan), and reports to the SVP, Regional VAS for AP.

This leader will drive maximum value within our existing installed customer base with primary responsibilities to drive revenue, retention and renewals, and the day-to-day relationships with our most strategic clients.  Through operational excellence, this leader will ensure optimal customer engagement post sales.

The role works closely with Global VAS Leadership, regional Issuing Solution leaders, and country Sales leaders to craft sales strategies for each market and key account, set and manage to a sales outlook, and closely manage a pipeline of regional deals.  Success will require close partnership with regional functions (including, but not limited to Issuing Solutions, Product Management, Group Country Management, Finance, Risk, Business Planning) to ensure regional sales and business goals are met.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Product domain.  As such, the leader will be accountable for managing Sales of multiple Product domains that address the needs of Visa’s Issuer clients.  This will include select Risk and Acceptance Solutions in addition to Issuing Solutions; and the selected leader will manage a team of sellers with fluency across each.

This leader will actively build a Sales program and strategy that aligns to Visa’s proven Sales Methodology.  Central to this methodology is identifying how customers define success and then link Visa Products and Services to specific customer needs so they achieve their defined goals.  Sales programs must consider direct-to-client Sales and resale/referral channels that include Visa’s many relationships with Payment Technology Partners.  This role is also accountable for documenting Customer Success Plans to accelerate revenue activation and scale clients’ business.

The selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  S/he will have a proven track record of success in fast-paced environments with demanding timelines; and will be equally comfortable interacting with “C-suite” executives and junior team members.  Finally, this leader will be accountable to grow and nurture a new and diverse team. 

Responsibilities:

Exceed aggressive sales targets for Visa Issuing Solutions AP Sales

• Work cross functionally to develop and deliver annual and 3-year revenue and profitability plans
• Support build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs to identify opportunities to leverage existing Issuing products and solutions
• Achieve quarterly bookings and revenue goals for Visa Issuing Solutions services
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled

Lead the sales team to achieve results

• Manage a regional team of sales and business development managers; oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results

• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Work with cross-functional partners to ensure we have what we need to be successful with our clients

• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with local and global Product teams to improve the go-to-market strategy, define the right value proposition, and construct to meet client needs.
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• At Fenergo, we believe that our employees deserve the best, which is why we offer a comprehensive benefits package that puts your health and well-being first. You and your loved ones will have access to medical, dental, and vision care, as well as life insurance coverage. We also provide an annual health screening to ensure you stay in tip-top shape.
• We value your work-life balance, which is why we offer a generous 23 days of annual leave, as well as three paid leave days for the end of the year.
• Our hybrid working policy and flexible hours allow you to work in a way that fits your lifestyle. Plus, if you need to work from home, we've got you covered with a work from home set up allowance.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Role Purpose:

The Money Movement Solutions team (MMS) at Visa is where innovation meets global money movement. Comprising of three cutting-edge products – Visa Direct, Visa Cross-Border Solutions and B2B Connect – MMS redefines the landscape of global financial transactions. These products and services are typically aimed at financial institutions, financial technology providers (FinTechs), remitters and foreign exchange businesses, across a multitude of movement movement flows such as B2B trade payments, P2P remittance transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The Strategy, Business Planning & Operations function for Visa Money Movement Asia-Pacific is accountable for the development and execution of the functional strategy, the target setting and aggregate view of the sales metrics across the region and for operating on behalf of the Head of Visa Money Movement Asia-Pacific, to ensure the team meets or exceeds its financial and scorecard goals. The individual will contribute to the Strategy, Business Planning & Operations for Visa Money Movement across Asia Pacific. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa’s Commercial and Money Movement Business.

Responsibilities: 

What we expect of you, day to day:

Strategy:

• Support VP, Visa Money Movement Asia Pacific and the Strategy, Business Planning & Operations function in developing and driving the regional MMS strategy, key strategic initiatives, and plans in support of regional business growth and objectives.
• Collaborate and work with Visa Global and Asia Pacific stakeholders in ensuring that the major roadmap milestones and objectives are met.

Business Operations:

• Develop effective tracking mechanism that monitors and progress team towards these targets and objectives.
• Drive effective leadership and operations through management of key business processes, including coordination of financial forecasting and revenue management.
• Collaborate and coordinate with wider Visa teams in ensuring that program and project artefacts are up to date and ensuring that regional stakeholders have the resources to support Visa Money Movement business and initiatives across the region.

Governance:

• Support and drive the definition and implementation of key functional governance e.g., functional leadership meetings, executive reporting, and business objective reviews. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re looking for a Due Diligence Agent to join our Global Business team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

Our Due Diligence (Global Business) team is looking for a Team Lead in Singapore This role is a unique opportunity to have an impact on Wise’s mission, develop a high performing verification team and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

Your mission will be to develop a high performing verification team, to learn more about the compliance world, to improve the sometimes frustrating verification process for our customers, and to help millions more potential customers save money by using Wise!

The role as a Due Diligence Team Lead gives you the opportunity to:

• Develop a strong verification team and support agents on their personal growth path by scheduling, interviewing, hiring, organising team events.

• Help team members to understand their role in the mission through coaching, challenge or mediating debates, manage team’s resources and their relevant skills.

• Build connections between team members as well as cross-team and facilitate collaboration. Identify new collaboration needs on the team level.

• Owner of the team's entertainment budget. Keeping it up to date, syncing it with the rest of the leads in the group + Senior Leads.

• Help the team develop and measure KPIs for success while planning team capacity and focusing on customer experience.

• Increase the efficiency of the verification team while balancing the health and productivity of your agents.

• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base.

• Be accountable for quality assurance of verification performed, making decisions within our policy framework, and working with compliance to evolve both our policies and processes.

• Manage the training of the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime.

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of recommendations and policies.

• Work with product teams, customer operations, and across compliance to manage operational impact of changes and drive initiatives to improve the customer experience, increase automation or improve operational efficiencies.

• Represent the policies, processes, and auditable verification work to regulators and auditors.

The HR Business Partner oversees the Human Resource processes.  Responsible for all prominent areas of recruitment and selection, employee development and retention, employee relations and enhancement of HR policies and procedures. Strong knowledge of local employment law and other relevant regulations to ensure compliance and update the internal processes.

Responsibilities:

• Understand resource needs and responsible for recruitment and selection
• Responsible for Work Pass Administration and Process
• Liaison with MOM and establish reputable relationship
• Complete new hire pre-onboarding paperwork and deliver onboarding program
• Complete Payroll Sheet for Payroll Serve                                    
• Maintain full employee database in Viewpoint and personnel folders              
• Responsible for Government Paid Leave claims processes
• Support learning & development initiatives and participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Build relationship and establish rapport with all levels
•  Ability to identify human issues and handling them closely with HR Manager
•  Embrace Fortis values, culture and set the example
• ·Assists international employees with expatriate assignments and related HR matter
• Participate in employee engagement and teambuilding events to improve work relationships, build morale, increase productivity and retention. 
• Performs other related duties as assigned