Total 3,134 Sales / Marketing job vacancies in orchard central singapore

Job Responsibilities:

1. Attend to walk in customers in the retail boutique.

2. Monitor and replenish inventory based on sales forecasts stock movements.

3. Ensure accurate pricing display, visual merchandising presentation meets company’s standards and upkeep brand image.

4. Process quotations, sales orders, schedule goods deliveries to customers/ project sites.

5. Maintain customer databases and strengthen customer relationships CRM management.

6. Maintain good housekeeping of the retail boutique and goods store.

7. Answer in coming calls for sales enquiries.

8. Support retail marketing activities consumer promotions, boutique events etc

9. Assist at boutique events as needed.

Job Responsibilities:

• Handle daily document transactions and services to customers (issue PO, Invoice, Daily sales report, etc.)

• Coordinate with finance team to proceed custom clearance and incoming tax payment. Manage on-time monthly closing in system.

• Confirm product availability with customers and coordinate with SCM team and warehouse in term of logistic and other related sales issue.

• Provide good customer service, attitude and communication including face to face, telephone and email.

• Support sales other duties as assigned. (service, stock available, product details, pricing and others.

Requirements:

Min. Diploma

Able to start immediately

Proficient in Microsoft Office (Excel)

Interested candidates, do submit your resume to [email protected]

Attn: Ariel Fong Jea Yee (Outsourcing Team)
Audrey Chan Yu Jing (R1104782)

Recruit Express Pte Ltd (99C4599)

EA License No: 99C4599

EA Personnel No: R1761665

• Handle customer inquiries to evaluate the specific application requirements.
• Develop customer proposals for equipment and application solutions. Scope of work will include matching of spare parts, outsourcing some accessories, costing and pricing.
• Engage with customers via phone calls and emails on a day-to-day basis to follow up on quotations and technical clarifications.
• Act as the single point of contact for technical and commercial clarification for customers, contractors, resellers and agents.
• Support the Customer Service Manager to track, analyse and generate reports.
• Execute contract review prior to order entry to ensure clean-order process.
• Evaluate and interpret customers’ specification against quotations.
• Clarify with customer where necessary to resolve unclear requirements.
• Assist the Order Administration team to create sales order, procurement, shipment and shipping information going back to the customer up to the point of delivery.
• This incumbent will be trained to conduct product and application training to end-user customers.
• The scope of territorial coverage includes Singapore, Indonesia and the Philippines.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Location:

• Geylang

Job Description:

• Help patients enrol using the HealthHub app.
• Onboard patients to HealthierSG and book appointments.
• Tag patients in the Queue Management System for HealthierSG visits.
• Answer HealthierSG questions.
• Collect enrolment data and restock materials.
• Assist with app downloads and usage, including appointments, video consults, care plans, activities, and payments.
• Perform other assigned tasks.

Working Hours:

• 5.5 Days office Hours

Requirement :

• Able to commit at least 3 months
• Able to stand for long hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

1. Source for early projects leads through various channels eg. BCI, cold calls and make sales presentations.

2. Work on price proposals and tenders for direct projects.

3. Responsible to handle the full tender process in a timely manner from samples viewing and mock-ups to submission of tender documents and attend tender interviews.

4. Follow up on changes in specifications and revisions of pricing.

5. Project coordination upon securing of projects.

6. Attend regular contractors’ site meetings for each direct project, which is part of the project obligation and resolve any site issues that arise.

7. Respond promptly to all IP calls for meetings, presentations, samples, specifications work from architects and developers.

8. Answer in-coming calls on sales enquiries from project customers.

9. Maintain and build good business relationships with project customers like developers, architects, interior designers and main contractors.

10. Review contracts for supply of products, coordinate performance bonds with Accounting department.

11. Coordinate with Projects Operations to prepare and submit progress claims to meet the customer’s deadlines and coordinate with Accounting department

12. Prepare projects sales forecasts.

About Lyza Education

Lyza Education was established with the mission to introduce cutting-edge AI solutions in Singapore, transforming the education and service industries through the use of Kebbi.

As the exclusive distributor of NUWA robotics in Singapore, Lyza is committed to providing businesses with access to the finest AI technology, helping them enhance profitability and efficiency.

Key Responsibilities:

1. Programme Promotion & Growth:

Lead the promotion of Lyza’s programmes, including our coding, AI, and IoT courses, to prospective students and parents across various channels. Drive engagement and increase enrolment through targeted strategies.

2.Developing a DSA Preparation Class:

Collaborate closely with the curriculum team to design and launch a comprehensive DSA preparation programme, focusing on AI and coding skills, portfolio development, and interview preparation. Ensure the programme meets school requirements for DSA applicants and incorporates key elements such as project-based learning, coding competitions, and presentation skills.

3. Lead Management:

Manage the entire lead generation process, from nurturing potential leads to conversion. Work closely with the marketing team to refine strategies for programme promotion and enrolment growth.

4. Customer Service & Course Consultation:

Provide guidance to students and parents via phone, email, or in-person consultations, recommending the most appropriate courses based on their needs, with a particular focus on DSA preparation and coding education.

5.Event Planning & Execution:

Organise and deliver offline events such as seminars, workshops, and boot camps to raise awareness of Lyza Education’s offerings. Coordinate with management to refine event and sponsorship plans for maximum impact.

6. Team Coordination & Training:

Train and manage the tele-calling team to effectively communicate the benefits of Lyza’s programmes and drive enrolment. Offer regular feedback and collaborate with the marketing team to enhance lead generation efforts.

This role provides a unique opportunity to contribute to the growth and success of Lyza Education, playing a pivotal role in expanding the company's reach and impact.

Requirements:

Applicants must have at least 2 years of experience working with a coding school in a business development role, as well as experience in developing a DSA preparation class.

• Intensively perform phlebotomy on screening site
• Check particulars with patient
• Labelling of tube

Requirements:

• Experienced as a Phlebotomist - can draw 20pax per hour
• Can work morning 3-4 hrs on weekdays

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Freelance sales promoter for fashion brand!!

Hourly rate of $12 per hour.

Working hours :

Fri, Sat, Sun 12pm to 9pm

Job scope includes

1.⁠ ⁠Serve customers at retail store, promote sales for the brand.

2.⁠ ⁠Record sales done for the day, keep price tags and stock card together with internal slip.

3.⁠ ⁠Receive and replenish stocks, arrange display racks and counters, ensure products are tidy, well organised and displayed properly at the racks and counters.

4.⁠ ⁠Report daily on time-in, time-out, sales record for the day.

5.⁠ ⁠Place order for merchandise low on stocks at retail store.

Candidate requires to have good interpersonal & communication skills.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About Us:

At OOm Group, we are passionate about digital marketing and committed to empowering progress through digital transformation. Since 2006, we have been a leading digital performance marketing agency in Singapore, helping businesses of all sizes—including SMEs, enterprises, government agencies, and non-profit organizations—achieve their digital marketing goals.

Position Overview:

We are seeking a dynamic and results-driven Digital Marketing Manager to join our team in a key account management role. You will be the primary liaison for our clients, providing tailored solutions to meet their unique digital marketing needs. This role is crucial in building strong relationships and ensuring the delivery of performance-driven results.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, understanding their objectives and providing customized digital marketing solutions.
• Develop and implement comprehensive digital marketing strategies to boost brand awareness and drive traffic for a diverse range of clients.
• Day-to-day management of clients' campaign and attending campaign brief.
• Analyze campaign performance and provide actionable insights to enhance ROI.
• Review and raise initiatives to improve clients’ digital campaign performance
• Generate reports for client’s campaigns

Qualifications:

• Diploma/Bachelor’s degree in Marketing, Business, or a related field.
• Min. 1 - 3 years of experience in digital marketing, with a strong understanding of current trends and tools.
• Proficiency in analytics tools (e.g., Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager)
• Google Ads Certified will be an added advantage.

Interested applicants, click APPLY NOW or email [email protected] for a confidential discussion.

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

-Experience in building content distribution on social media channels and online platforms.

-Work independently and able to multitask

-Analyse campaigns such as Google Ads etc and translate qualitative data into recommendations and plans for revising of the social media campaigns

-Support the planning and execution of offline and digital marketing campaigns across various channels

-Must be experienced Search Engine Marketing [SEM] and Search Engine Optimisation [SEO]

-Support Marketing administrations and others if instructed by chief executive officer.

Citizenship: Singaporean/PR/Malaysian approved

Full time Marketing Executive [ Monday - Friday, 11-7pm ]

^ non negotiable for the above work timings

Please whatsapp Rachel +65 81951283 for direct and faster hiring.

On behalf of one of its clients in the creative industry, The French Chamber of Commerce in Singapore is recruiting an Account Manager/Marketing Consultant.

The company is looking for an account manager to assist the Strategy Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world.

He/she will work along with brands and retailers on creative and innovative solutions. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.

Missions

• Managing and delivering day-to-day operational requirements of Clients on all projects
• Content creation & copywriting
• Proposing analysis of trends, Market research, benchmark on competition reports
• Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations
• Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work
• Owns the briefing process
• Managing development, negotiation, evaluation and recommendation of creative proposals
• Creating and maintaining project schedules to proactively identify risks and track milestones
• Ensure maintenance of agreements and organize documentation at all times
• Does regular competitive evaluation
• Foster great working relationships internally and externally

Requirements

• English: Fluent compulsory
• Ability to speak & write Mandarin or French would be a plus to liaise with Chinese/French customers
• 4-5 years experience in marketing, agency world or communication

The Senior Marketing Manager will be responsible for the strategizing, planning, development and implementation of marketing activities and campaigns for assigned events, spanning trade shows, conferences and awards programs.  The key pillars of the role will involve forging partnerships, audience development, marketing campaign KPIs and people management skills.  You will be a proactive individual with strong communication and project management skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

•  Lead the planning and implementation of an integrated customer-focused marketing strategy, optimise all digital channels with demonstrated ability in new marketing / event tech and social media
• Design and execute brand communications strategies and marketing plans for the events, as well as result-driven marketing promotions campaigns
• Track budgets and investments, ensuring financials are managed in an effective manner with regular evaluation of effectiveness and performance metrics
• Manage content, social media, creative and marketing agencies, including management of registration and PR vendors
• Manage partnerships with trade media and partners to extend promotional reach
• Implement a clear communication plan to promote the company's sustainability efforts and educate stakeholders about the impact of event initiatives
•  Support and provide guidance to marketing team
•  Collaborate with other Informa Markets offices to meet event deliverables for JV projects
• Develop agile strategies to enhance audience development through effective marketing and client/partner engagement initiatives
• Work closely with key stakeholders to gather audience and commercial insights, develop a data driven POV on what motivates our buyers, and execute effective, measurable marketing campaigns
   

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Basic proficiency in Chinese is required to read documents, write emails and communicate with Chinese-speaking stakeholders.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Join our team as a Business Consultant, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

About the Role

As a Performance Marketing Strategist at OOm, you'll play a pivotal role in designing, managing, and optimizing cutting-edge digital campaigns across platforms like Google, YouTube, Facebook, Instagram, LinkedIn, and beyond. You’ll help our clients achieve their goals with creative strategies, advanced analytics, and continuous optimization.

Key Responsibilities

• Drive Results: Consistently boost conversion rates and exceed industry benchmarks through strategic and creative marketing approaches.
• Uncover Insights: Deep dive into client business models to identify opportunities for growth and areas of improvement.
• Optimize Campaigns: Utilize tools like Google Analytics, Hotjar, SEMRush, and AHRef to maximize campaign effectiveness.
• Lead Strategy: Develop and execute comprehensive digital marketing strategies from concept to completion.
• Innovate: Continuously test ad copies, discover new audiences, and identify keyword opportunities to improve performance.
• Collaborate: Work cross-functionally with creative, strategy, and client teams to deliver exceptional marketing results.

Key Requirements

• Min. 2 - 4 years of experience in performance marketing, with a focus on digital channels
• Strong proficiency with META Ads, Google Analytics and other marketing tools
• Expertise in developing targeted strategies, running successful campaigns, and driving high-quality leads

Interested candidates, please click "APPLY NOW" or send your resume to [email protected].

Position Summary:

The Project Assistant is responsible for essential administrative and project support in planning, financial tracking, reporting, business development activity, project management, meeting management, and administrative processing. Working in tandem with the Leadership Team, the incumbent will anticipate needs and deliver on a wide range of requirements that create efficiency for leaders and projects.

This is a dynamic role with exposure to all aspects of our business, that requires an ambitious self-starter with excellent upwards management skills and with aspirations to become a program manager, or specialist in one of our support teams.

Essential Duties and Responsibilities:

• Leading an exceptional standard of proactive, organized and detail-oriented team and project administrative support, striving to evaluate and systematize our administrative support practices and create a world class standard of excellence in efficient administration on our team.
• Using or learning a full range of key systems (CRM, CoPilot, Financial Management System, Knowledge Management, HR Systems) to interrogate, collect and validate data for regular required team reporting, including Utilization Reports, Revenue Reports, Financial Reports, People and HR Reporting, Pilot Technology Reports, Project Reports and Contracting Reports.
• Automate, draft and prepare responses to routine inquires; work with team to automate correspondence and communication, develop systems of prioritization, work with leadership team to optimize team meeting management, agendas, scheduling and documentation.
• Support project teams as needed with project administration and planning including resource utilization tracking and owning project administrative tasks to be delivered on time and to budget. Supporting the project team with a variety of administrative and logistical tasks as needed, including the development and production of program materials
• Meeting management support, including working with teams to lead team efficiency and strong disciplines in team meeting tracking, preparation, agenda setting, follow up and action tracking, and ensuring these disciplines are always proactively observed and used to drive efficiency and effectiveness.
• Supporting key office priorities and strategic initiatives as they arise, including but not limited to, administrative support on marketing campaigns, technology pilots and outbound business development scheduling, travel planning, administrative processing.
• Represent the team confidently, professionally and thoroughly to ensure operational deliverables meet our needs, including interacting with internal colleagues in other regions and with clients.
• Working closely with our executive directors to anticipate and meet all administrative needs related to their roles, exercising strong upwards management to deliver a world class standard of efficient and effective executive support and gaining exposure and involvement in many aspects of our business, acting as an administrative business partner. 
• Support the preparing and shipping of project and method materials, maintaining project items and stock levels. Track and order materials needed in line with policy.
• Provide support with logistics and planning for business travel, client events and team events.
• Act as a point person for financial management of contractor work orders and invoicing.
• Perform other job-related duties and responsibilities as assigned.

Position Knowledge, Skills and Abilities Required

• Administrative and Organization Management Skills

• Able to set priorities, organize and manage multiple tasks independently without prompting. Able to engage multiple team members to prompt, track, plan, gather data and get tasks completed effectively. Ability to deliver, enforce and influence higher standards of excellence where necessary.
• Anticipates needs; takes proactive approach to work; manages upwards effectively including regular communication, service orientation and logging/tracking progress to bring decisions and issues for resolution. Continuous improvement mindset which drives continual innovation in administrative efficiency.
• Strong and assertive voluntarism to solve for team needs, find new solutions, garner input and lead effective engagement to improve the team’s efficiency. Professional, supportive, positive and service-oriented demeanor at all times, with strong business acumen to aid prioritization and client/market-centricity.
• Meets deadlines; manages time effectively; accountable for all aspects of the role; sets guidelines and timelines and holds self and others accountable for delivery to achieve excellence. Strong attention to detail; focused on quality, excellence and professional business acumen.
• Data and numeracy oriented. Ability to use or learn multiple administrative, financial and client IT systems to work effectively and to support with data-driven reporting.

• Client Relationship Management

• Ability to establish professional and personal credibility with colleagues, clients, faculty and venders; owns relationships
• Strong interpersonal and communication skills, confident and ability to engage multiple stakeholders to achieve the most optimal outcomes (e.g. deliverables, tasks or reporting)

• Technical Skills

• Project management capability
• Proficient in Microsoft Office Outlook, Excel, Word and PowerPoint
• Able to learn and work in various databases and systems
• Strong interpersonal skills and the ability to build relationships.
• Customer orientation mindset, sees self as an enabler
• Critical thinker; can think outside the box, problem solve easily and find creative solutions to challenges.
• Learning mindset with the ability to quickly acclimatize and master tools and new systems
• Agile and resilient, can cope under pressure and multitask effectively

Education and Experience Requirements:

• Degree qualified
• Minimum of 1-year administrative experience in a corporate setting
• Project management experience, ideally holding a PM qualification
• Knowledge of Office 365 or other office software systems, preferably with experience of CRM systems, financial management systems and other operational support systems.

• Technical Sales Support: Collaborate with the sales team to identify customer needs and propose suitable technical solutions. Prepare and deliver technical presentations and demonstrations.
• Product Knowledge: Develop a deep understanding of our products, services, and industry trends to effectively communicate their benefits to clients.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a trusted advisor to understand their requirements and challenges.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing campaigns on Facebook Ads, Google Ads, Email and other related digital marketing activities. Working for PRISM+ gives you the opportunity to experience a fast-paced ecommerce environment firsthand.

Responsibilities:

• Think creatively, develop new designs and copy concepts for ads
• Setting up of paid media campaigns on Facebook and Google
• Assist in data entry and analysis of past mega campaigns and BAU campaigns
• Develop UTMs for all marketing campaigns & establish closed-loop analytics with sales and conversion rates.
• Executing email marketing campaigns and push campaigns on our websites and ecommerce platforms
• Monitor, tracking and reporting of BAU campaign results
• Assist in creating automated dashboards for performance reporting to higher management
• Participate in lead generation projects to improve funnel conversion rates
• Participate in other marketing projects relating to new product launches
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business or a similar field
• Candidates with experience in Facebook and Google Ads preferred
• Proficient in Excel
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Hardworking and dedicated outlook
• Keen interest in ecommerce and digital marketing
• Team player & can work independently under pressure
• Preference will be given to interns looking for a 6 month internship

• Free flow snacks and bubble tea FRIDAY!

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Job Responsibilities:

• Build, develop, and maintain strong customer relationships with business partners, including academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, and agents.
• Generate repeated sales and cultivate long-term, value-driven collaborations.
• Provide market feedback and implement relevant sales strategies.
• Establish and maintain a positive company image and customer relationships, including developing key customers.
• Exhibit excellent market sensitivity and adaptability to market changes.
• Regularly summarize and analyze sales results, submitting relevant data and reports.
• Manage and respond to queries from potential customers and follow up on leads and referrals.
• Collaborate closely with the Sales team on sales plans to achieve or exceed sales targets through value creation selling activities.
• Stay updated with product knowledge and informed about competitors’ products.
• Provide accurate forecasts, pipeline data, and market intelligence on competitors to management.
• Maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to align business development goals with overall organizational objectives.
• Perform any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in the medical device and pharmaceutical business.
• A Bachelor Degree with at least 2 years of relevant experience (others are welcome to apply).
• Familiarity with in vitro diagnostic products such as lateral flow immunoassay, PCR, and Immunoassay.
• Understanding of IVD product development and commercialization lifecycle.
• Strong project management skills, including planning, execution, and timely communication.
• Excellent presentation skills.
• Preferred majors: biology, medicine, laboratory science, immunology, pharmacy, or quality engineering.
• Enthusiastic, proactive, and down-to-earth work attitude with strong communication and execution abilities.
• Results-driven and a team player.
• Meticulous with a strong sense of responsibility, able to handle stress and tight schedules.

The Job:

• To nurture leads and drive enrolments
• Help drive improvement in all conversion rates of the customer journey and in particular, lead to enquiry conversion rate and timings
• Provide enrolment and student data as needed
• Ensure data is captured accurately and in timely manner on all systems
• Serves parents by greeting, welcoming, and directing them appropriately.
• Liaises with the school representatives

The Requirements:

• Min Diploma Holder with Minimum 2-3 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected]or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599