Total 3 customer experience manager job vacancies in Science / R&D / Research category in sg office robinson road

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

We are looking for a GI & Group business pricing manager. This role will be an integral team member within the GI team in the Actuarial Department.

The primary job responsibilities include:

• Lead and drive collaboration with team members and business stakeholders to understand customer needs, devise innovative product proposition and help drive product prototyping & implementation
• Create pricing and monitoring framework to improve profitability of business, gather insights for pricing and analytics, strengthen technical pricing by tapping on data-driven insights using external and internal data sources
• Diverse pricing exposure to variety of Personal Lines and Group products across various distribution channels.
• Manage and lead business planning for GI & Group business
• This role will provide you the opportunity to lead a team within Actuarial and be exposed to Chief Actuary and Senior Management

Requirements:

• At least 8 - 10 years of relevant experience in General Insurance pricing actuarial function
• Good progress in actuarial exams, qualified actuaries preferred.
• Strong project management, excellent analytical and communication skills
• Experienced in people management, able to lead projects and provide training/coaching for direct reports
• Strong team player who is adaptable, open to a dynamic working environment and willing to explore new ways of working

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

This role will expose you to how Actuarial could take customer-centric perspectives and iterative prototyping approach to solve complex problem more effectively. You will also get to apply new technology and data analytics to automate actuarial work as well as providing impactful insights to our business partners.

We are looking for a team player within the financial reporting team with the following key responsibilities:

• Key player in Par fund management including bonus investigation and recommendation, asset share study, bonus implementation and the review of Par fund management framework
• Assist team lead in Par fund related initiatives and projects
• The role will provide first hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies
• Participate in ad-hoc projects and tasks based on department priorities
• Ensure deliveries follows the department's best practice on risk and compliance

Requirements

• Bachelor Degree in Actuarial Science or equivalent
• Good progress in actuarial qualifications with either US, UK, or Australia Actuarial Institute or newly qualified actuary, with at least 4 to 6 years of work experience in actuarial function, with exposure to financial reporting and have par fund management expereince
• Technical, meticulous and able to apply critical thinking
• Excellent communication skills, both oral and written
• Able to work independently and collaborate with other team members and departments
• Adaptable, open to a dynamic working environment and willing to explore new ways of working
• Experience in using Prophet and data software such as Alteryx will be a plus

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

This role will expose you to how Actuarial could take customer-centric perspectives and iterative prototyping approach to solve complex problem more effectively. You will also get to apply new technology and data analytics to automate actuarial work as well as providing impactful insights to our business partners.

We are looking for a team player within the financial reporting team with the following key responsibilities. The role will provide first hand exposure to chief actuary and senior management as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies.

Responsibilities

• Deliver management reporting on Embedded Value (EV) and New Business Embedded Value (NBEV) and highlight insights to management
• As the Prophet Manager, the role is responsible in ensuring Prophet model governance framework is in line with industry best practice and upholding the standards for Prophet development work
• Collaborate with Finance department to deliver business planning and forecasting key financial metrics (NBEV, Insurance Operating Results) and variance analysis
• Provide guidance and review the work of team members to ensure timely and high quality deliverables
• Participate in ad-hoc projects based on department priorities
• Ensure deliveries follows the department's best practice on risk and compliance

Requirements

• Bachelor degree in Actuarial Sciance or equivalent
• Good progress in actuarial qualifications with US, UK, or Australia Actuarial Institute or newly qualified actuary
• 6 to 9 years of work experience in actuarial functions, preferably in financial reporting and Prophet modelling
• Technical, meticulous, and able to apply critical thinking
• Able to communicate in simple and concise way to stakeholders
• Able to work independently and collaborate with other team members within actuarial and other departments
• Adaptable, open to a dynamic working environment and willing to explore new ways of working
• Experience in stochastic modelling will be a plus