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1
legal officer
job vacancies in Transportation / Logistics category in Singapore
https://jobstore.com.sg/trace/6582169
Comfort Transportation Pte Ltd
Driver Relation Officer
Full-time
Full-time
Others/Any
Singapore, Singapore
Transportation / Logistics
6 days ago
Job Description: Support all enquiries from hirer and relief drivers Support initiatives to provide go-the-extra-mile service to our drivers Ha..
Job Description:
Support all enquiries from hirer and relief drivers
Support initiatives to provide go-the-extra-mile service to our drivers
Handle complaints and difficult drivers tactfully and apply service recovery when necessary
Ensure driver’s information is updated in an accurate and timely manner upon notification
Identify service gaps, propose and implement improvement projects to streamline work processes
Support in the collation of operational and management reports and generation of statistics when required
Ensure all documents and data are properly kept, filed and disposed of in accordance to PDPA acts
Assist to carry out any other duties assigned
Job Requirements:
Minimally GCE 'O' Level
At least 2 years working experience in any service-related industries, especially in frontline or customer-fronting roles
Proficient with Microsoft Word and Excel
Good interpersonal and communication skills
Display professionalism when interacting with drivers while managing tasks at all times
Team player by supporting any fellow colleagues who require assistance, and take instruction well from supervisors
Multi-lingual preferred
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