KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:conducting fit and proper assessment on each candidate
  making recommendation on the suitability of each candidate
  flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:missing information or supporting documents required for due diligence checks
  funding schemes extended to candidate
  signing of Agency Agreement with candidate
  validation of Talent Transition Funding (TTF) package offer
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such asquarterly review of representatives who are appointed with enhanced monitoring
  daily credit monitoring on representative financial status
  annual self-declaration from representative
• Support for other Distribution Support function such as: - reference check requestgranting of sales authority
  handles audit request related to fit & proper assessment
  regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:conducting fit and proper assessment on each candidate
  making recommendation on the suitability of each candidate
  flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:missing information or supporting documents required for due diligence checks
  funding schemes extended to candidate
  signing of Agency Agreement with candidate
  validation of Talent Transition Funding (TTF) package offer
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such asquarterly review of representatives who are appointed with enhanced monitoring
  daily credit monitoring on representative financial status
  annual self-declaration from representative
• Support for other Distribution Support function such as: - reference check requestgranting of sales authority
  handles audit request related to fit & proper assessment
  regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Position Summary

This position will be responsible for leading the implementation projects of new distribution centers and warehouse operations to support geographical expansion initiatives or network redesign in APAC. Plays a lead role in the negotiation, evaluation and implementation of service provider contracts and service agreements. Works cross-functionally to ensure logistics processes, practices and initiatives comply with global standards. Enhances product workflow by analyzing, developing and implementing logistics plans that have a positive impact on production, distribution and inventory in the region. Identifies underperforming areas, stakeholders, root causes and generates corrective actions. Serves as a liaison to other functional departments including trade compliance, regulatory, environmental, finance, customer service, GIS, procurement and legal to target productivity metrics and business continuity.

Position Responsibilities

• Leads the implementation projects of new distribution centers and warehouse operations to support geographical expansion initiatives
• Leads evaluation, negotiation and implementation of 3PL service provider contracts and service agreements, to include operation start-ups and transitions
• Updates and maintains Standard Operating Procedures with 3PL service provides
• Works with regional management to ensure logistics spend meets forecast and budget
• Collaborate closely with market expansion and commercial teams to deliver business case submissions for geographic distribution models
• Implement Quality Policy and objectives for the global logistics organization
• Establish and maintain global logistics procedures, work instructions & job aids in compliance with the Quality System
• Drive cold chain solutions (storage & packaging) to be robust, effective, validated and cost efficient
• Ensure packaging solutions are fit for purpose, compliant, cost efficient and the regional usage levels meet illumina’s CSR goals
• Review/establish clearly defined customer requirements and requisite procedure
• Develop, document and control processes for continued improvement for operational
• Analyze data for performance trends and drive corrective action and risk management
• Establish training requirements and standards

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• 8+ years’ experience in roles that demonstrate significant end-to-end logistics and distribution process oversight/leadership
• Excellent, hands on knowledge of Quality System Regulation (QSR), Quality System Inspection Technique Audits (QSIT), FDA 21 CFR 820 Good Manufacturing Practices & Good Distribution Principles (GMP/GDP), ISO13485 & ISO9001
• In-depth knowledge of ERP/MRP system (SAP) and EWM (preferred)
• Excellent knowledge of FDA CFDA and EU regulatory compliance for medical devices
• Excellent problem-solving skills, critical strategic thinking, and the ability to manage and adapt to changes quickly
• Excellent communication skills, including the ability to speak clearly and persuasively in positive or negative situations, listen and gain clarification, respond well to questions; demonstrate effective group presentation skills, and write clearly and informatively
• Strong background working with/on cold chain solutions
• Strong exposure & utilization of Lean Manufacturing Principles & continual improvement
• Excellent project management skills
• Ability to fluidly change management style to successfully build relationships, influence others & build broad cross functional support
• Broad knowledge of warehouse and logistics operations, concepts, and technology
• Experience working with a global multi-site corporation
• 25% travel worldwide

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Education Requirements:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s Degree; or 6 years and a Master’s Degree; or a PhD with 3 years’ experience; or equivalent experience

Job Responsibilities:

You will be part of the team to gather intelligence and perform fact-finding investigations to support early detection and intervention of potential misconduct or market abuse issues by distribution representatives. In the investigative role, the officer will review and investigate independently allegations of reported misconduct and through proactive monitoring.

• Conduct assigned investigations and ensure that conclusions are based on a complete understanding of the issues, circumstances and risk
• Prepare investigation reports
• Prepare management reports related to investigation findings
• Perform checks on adverse records and other related issues for business units
• Analyze types and modes of agency unethical practices and market misconducts
• Identify trend analysis on key risk indicators to identify emerging risk of misconduct or new initiatives
• Leverage findings from various data sources to identify areas of concern requiring further investigation, and to identify clusters of issues or risks
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

KEY RESPONSIBILITIES:

• Supply chain manager (SCM) reports to the country director, Singapore Country Director(CD).
• Supply chain manager is primarily responsible for four areas in supply chain such as Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics Management.
• Determine and agree key supply chain KPI's & objectives for His sub-departments and evaluate their progress & achievements through a department meeting and yearly appraisal process.
• Securing that procurement, shipping as well as warehouse and logistics management is performed in accordance with VIKING guidelines and industry best practices.
• Ensure that the sourcing, procurement, warehouse, and logistic functions provides the necessary support to other departments (i.e. Order Fulfilment for Sales & Service) to ensure a smooth daily operation and to achieve Sales & Service target.
• Secure that daily operations are handled correctly in SAP ERP system.
• Aid that the inter-departmental corporation is continuously being improved with the aim to have the highest customer satisfaction (Sales & Service) in the VIKING network.
• Continuously develop best practices in the department and thrive to simplify workflows with the aim to minimize duplication of works and to achieve great satisfaction for employees as well as for internal and external customers.
• Monitor the work of internal stakeholders to ensure that the codes of ethics in their respective area of responsibility are upheld.
• Foster and promote safety culture within the department in co-operation with QHSE manager.
• Prepare and Monitor Risk Assessment for the Department in-cooperation with QHSE Manager.
• Coaching and mentoring of the team members to achieve organization's goals and objective.
• Lead and Conduct Year-End Stock Count.
• Source and Appoint a Waste Management Company approved and licensed by Arm and Explosives (A&E) and as well as National Environmental Agency (NEA) Singapore.
• Prepare necessary SCM Reports for the Team and as per CD Requirements for the Local Management Meeting addressing the Department's Performance.
• Prepare an Annual budget for the Department in-collaboration with CD.
• Conduct ISO internal process audit as and when it's needed.
• Other ad-hoc duties assigned by CD.

KEY FUNCTIONS & TASKS

• To organize and ensure daily effective operation in all aspects of Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics management
• Implement correct use of SAP in the departments under your responsibility as well as aid training of SAP for other departments upon request, this includes aiding the operation in Malaysia.
• Follow all statutory and regulatory requirements to avoid mishandling of goods and endangering the company business. This is especially important towards our licenses and authorizations.
• Plan and execute Waste Disposal for Dangerous and Control Goods on quarterly basis.
• Optimize work efficiency in the departments under your control to minimize over time and to achieve right work balance for employees.
• Conduct Weekly SCM Meeting addressing Team's and Operational needs.
• Reporting news and issues related to the department or in other ways related to Vikings business to the CD.

EDUCATION AND EXPERIENCE (COMPETENCE)

• Diploma/Degree in Supply Chain, Logistics, Procurement fields.
• 3-5 Years Of Industry experiences.
• Leadership Skills, Customer Sensitive, Advanced SAP and MS Excel, Word and PPT Skills

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

• Plan and allocate resources for daily inbound and outbound warehouse operations, ensuring efficiency and timeliness in distribution.
• Assist in developing and refining warehousing policies and procedures to maintain proper internal controls and handling practices.
• Oversee shelving and storage management to ensure proper organization and utilization of space.
• Ensure inventory accuracy by monitoring daily warehouse activities, conducting cycle counts, stock takes, and verifying audit results.
• Drive continuous improvement by implementing principles from Toyota’s Japanese production system, such as Kaizen and Genchi Genbutsu, to optimize warehouse workflows and processes.
• Enforce safety procedures in warehouse operations, ensuring compliance among team members during daily tasks.
• Exhibit strong leadership by motivating and organizing team members to achieve or exceed productivity targets.
• Prepare and present daily, weekly, and monthly reports to Management and Headquarters (JHQ).
• Participate in the recruitment, training, and professional development of warehouse personnel.

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 2 years of supervisory experience in a similar role.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Job Duties and Job Requirements:

• Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
• Communicate organizational goals to build a performance-driven team.
• Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
• End-to-end accountability for monitoring and executing all operational activities at the airport.
• Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
• Drive service excellence at all airport touchpoints to ensure customer satisfaction.
• Identify and mitigate safety and security risks for both customers and employees.
• Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
• Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
• Monitor and track operations parameters across all units at the airport and take necessary action when required.
• Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
• Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
• Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
• Drive down controllable costs and manage rostering for operational shifts.
• Plan and manage the station budget and airport costs with key stakeholders.
• Supervise terminal activities to ensure the safety of passengers, pilots, and staff.
• Oversee airport staff and departments to ensure smooth airport operations.
• Recommend, develop, and implement operational process documents for airport activities.
• Regularly inspect airport facilities and determine long-term development needs for the airport.

The Head of IT Infrastructure will be responsible for overseeing the planning, deployment, and maintenance of technology infrastructures to support our highly automated supply chain operations. Acting as a strategic bridge between the Supply Chain IT Head and the Fairprice Group IT infrastructure team, this role will ensure seamless integration and modernization of our warehouse infrastructure, including server room migrations, and enable efficient warehouse automation. The ideal candidate will ensure high-quality execution of infrastructure strategies and projects to meet the technical demands of a modern, automated warehouse environment, supporting critical supply chain operations.

Key Responsibilities

• Infrastructure Leadership: Partner with the CIO and Supply Chain IT Head to lead the technology infrastructure strategy and execution, focusing on automation-driven warehousing environments.
• Strategic Planning and Execution: Lead the planning, migration, and modernization of warehouse server rooms, ensuring scalability and reliability to support heavy automation and advanced supply chain technologies.
• Innovation and Cost Optimization: Identify opportunities for infrastructure automation, cost savings, and performance improvement, enabling warehouse automation at scale.
• Infrastructure Architecture & Governance: Develop and maintain enterprise infrastructure standards, ensuring a robust governance process aligned with the company's strategic goals and supply chain automation needs.
• Vendor and Partner Management: Evaluate and manage key vendor relationships, ensuring the delivery of best-in-class infrastructure technologies. Lead governance with partners to create value and ensure alignment with operational goals.
• Disaster Recovery & High Availability: Design and implement highly available, redundant infrastructure systems, including disaster recovery architecture to ensure minimal downtime for warehouse operations.
• 24/7 Operations Oversight: Provide leadership for 24/7 service operations, ensuring compliance with KPIs and SLAs to meet business-critical supply chain demands.
• Collaboration with Business Applications: Work closely with the Business Applications team to ensure infrastructure support for SAP, Microsoft stacks, and other core systems in a production, high-availability environment.
• Security and Compliance: Ensure compliance with regulatory requirements and best practices in network and data security, including managing data protection across multi-country environments.

Requirements

• 8-10 years of total experience, with at least 5+ years in a 24/7 high-availability, multi-site infrastructure environment, supporting large-scale technology transformations and cloud-based solutions, preferably in supply chain or ecommerce industry.
• Proven expertise in modernizing and migrating server rooms, with hands-on experience in designing and executing strategic server room migrations to support automation-driven environments.
• Experience in optimizing infrastructure for high-performance and reliable warehouse automation systems is highly preferred.
• Experience managing infrastructure in a complex organization, including multi-country setups, VLAN configurations, and data protection strategies.
• Strong technical expertise in Google Cloud Platform (GCP), including deploying and managing cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform. Experience with hybrid cloud environments and integration of cloud services with on-premises infrastructure is essential.
• Deep knowledge of network communications (Cisco-based), storage area networks (SAN), disaster recovery, and high-availability architectures.
• Proven experience in regulatory compliance and best practices in application, network security, and data protection.

Commodity Management

• Develop and execute sourcing strategies on assigned commodities with regional and global commodity leads.
• Collaborate with cross-functional stakeholders (global Sourcing team, Engineering, Operations, Business Units, Quality, etc.) in executing these strategies.
• Participate and support Global Commodity Leads in managing global commodities.
• Source and qualify new suppliers especially in best-cost-country (BCC) in line with Rockwell commodities strategy.
• Drive relentless improvements in quality, delivery, and cost to meet Strategic Sourcing targets and initiatives.
• Keep abreast of design, product, and market requirements from Business Units and, in turn, share market and suppliers’ developments.

Supplier Management

• Track and implement action plans with external partners and internal stakeholders to continuously improve Strategic Sourcing Key Performance Indicators (KPI) as well as support manufacturing locations regionally and globally.
• Conduct regular business reviews with strategic and critical suppliers involving relevant stakeholders.

Attract, Develop, and Retain Talent

• Coach and develop his/her team to build functional and leadership capabilities.
• Continually review and explore development opportunities. Provide constructive feedback to drive improvements and/or corrections.
• Facilitate and conduct information sharing to global commodity team and relevant stakeholders to enhance collaboration and adoption of best-practices.

Continuous Improvements.

• Continually review supply base - source & develop new and potential suppliers to support the business requirements.
• Conduct sourcing workshops to continuously build up the savings funnel to achieve year-on-year savings target.
• Identify strategic sourcing best practices and drive these best practices into the Rockwell strategic sourcing toolkit and sourcing strategies.

Thorough Familiarity with Company Policies and Procedures.

• Appropriately applies policies and procedures in compliance with government laws.
• Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation information network.

Plan and manage transportation

Direct, optimize and coordinate full order cycle

Liaise and negotiate with client

Keep track of delivery times, transport costs and efficiency

Resolve any arising problems or complaints

Supervise a team of drivers

Meet cost, productivity, accuracy and timeliness targets

Comply with laws, regulations and ISO requirements

Requirements

At least 5 years of working experience as a Logistics Manager (Transport)

Diploma/ Degree in Business Administration, Logistics or Supply Chain

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Ability to work independently and handle multiple projects

Work location : Tuas

Working hours : Monday to Friday (8.30am to 5.30pm)

For Singapore/ PR applicant only

Pickup point : Boon Lay MRT

JOB RESPONSIBILITIES AND DESCRIPTION

• Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
• Build and sustain effective communication with other roles involved in the project
• Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
• Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
• Write business requirements documents for projects/enhancements/ continuous improvements
• Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
• Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
• Manage change requests to ensure all parties are informed of the impacts on schedule and budget
• Conduct pre- and post-implementation audits
• Manage customer satisfaction within the project period
• Ensure a seamless handover of successfully implemented project to operations team
• Document lessons learned at the end of project cycle

JOB REQUIREMENTS

• A bachelor Degree in a related discipline
• Proven track record in project management, data analysis skills
• Strong understanding of formal project management methodologies
• Knowledge/ Experience of warehousing/ ecomm operations
• Able to multi-task and work under pressure and tight schedule effectively and independently
• Proficient in MS Office Suite
• 5 years experience in a supply chain project implementation
• Travel requirement: ~30% (project stage dependent)

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Responsibilities:

· Conduct Aviation Physiology Training (APT) and other courses: conducting lectures as well as practical training in the various simulators available. This includes Human Training Centrifuge, Disorientation Trainers, Altitude Chamber, Ejection Seat Trainer, Night Vision Lab and Night Vision Goggles Trainer and any other equipment which may be incorporated as part of APT

· As Physiology Training Officer (PTO), responsible for smooth and safe operations of practical training when assigned, providing oversight and management of training staff in the various roles of practical simulator training

· Responsible for sourcing and creating educational material for the purpose of conducting APT or any other courses

· Revise and update courseware including presentation packages, study materials, case studies and exam questions (for appropriate courses)

· Manage and maintain the Quality Management System for Aviation Physiology Training as required

· Any other duties assigned from time to time

Requirements:

· MBBS or equivalent preferred; Diploma in Aviation Medicine (or equivalent); or

· Degree in relevant discipline (Medicine or Physiology)

· Experience, skills and knowledge in Aviation Medicine or related subjects

· Clinical skills as a doctor/specialist/sub-specialist in obtained qualifications will have an added advantage

· Experience in organisational management

· Good interpersonal & communication skills

Only shortlisted candidates will be notified

Duties And Responsibilities:

-To facilitate the hazard identification and risk management sessions.

-To prepare and submit risk assessments.

-To add new hazards that are identified, monitor and update the hazards in the register to ensure all hazards are mitigated and closed

-To attend the Safety Offcer Project Safety Committee Meetings and any other risk management meetings directed by the S.O.

-To develop the project risk management plan in alignment with the Client’s framework.

-To ensure common use of Sinohydro risk matrices and assessment tools.

-To develop and maintain the project risk register.

-To work with other project personnel responsible for implementation of specific risk (i.e. HSE, technical and cost/ schedule) management related activities to ensure work is conducted in accordance with project the risk management plan.

-To review risk register’s current controls for effectiveness.

-To participate in the monthly monitoring of the risk register with the Project Director and provision of the monthly project risk report.

Requirements:

-Bachelor’s degree in Engineering, Business Administration or related field.

-Risk Management experience is a must.

-Experience in context of construction industry for water treatment plant is a plus.

-Excellent analytical, organizational, interpersonal, verbal and written communication skills.

-Effective time management skills.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

ID: 812565

Working hours: Mon-Fri 9am - 6pm, Sat or PH (1 - 2 times per month depending on Schedule)

• Plan and coordinate resources for daily inbound / outbound warehouse operation so as to ensure efficient and timely operation of the distribution
• Contribute to the development and modification of warehousing policies and procedures to ensure proper internal control and handling
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow so as to optimize efficiency
• Implement and monitor safety procedures in warehouse operations, ensuring team members comply with daily work duties
• Demonstrate strong leadership skills, motivating and organizing the teams members to meet or exceed productivity targets
• Prepare daily/weekly/monthly reports to Management/JHQ
• Involved in the hiring, training and development of Warehouse personnel

Requirements

• Minimum Diploma or Degree in Logistics/Supply Chain Management or other equivalent field of studies
• Minimum 2 years of supervisory experience
• Experience in warehouse / logistics/ Japanese manufacturing will be an highly Preferred
• Willing to do hands on operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes=

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

Job Description

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business.

1. Plan duty roster of operations staff
2. Plan Scheduling of delivery
3. Oversee and ensure efficient day-to-day operations
4. Send, set-up and collection of buffet
5. Check orders in advance on the system to plan schedules and allocate manpower effectively.
6. Engage part-timers and ensure that they are deployed accordingly
7. Attend meetings with clients to discuss logistics and operational requirements.
8. Address and rectify any sudden issues that arise during events to ensure smooth operations.
9. To co-ordinate with Chef, Operations staff on function set-up arrangement, service procedure and setting up and clearing of all equipment before and after functions.
10. Any other duties as assigned by supervisor

Requirement

1. Minimum 1 year experience in catering operations
2. Possess Class 3 driving license with clean records
3. Familiar with Singapore streets directory

Global Transportation Manager (Tuas/1 Year/Up to $9000)

Accountabilities

•Implement best in class solution for supply chain partner management.

•Execute with a strong focus on cold chain management and timely and correct transportation of Company's shipments.

•Establish and maintain an external and internal network enabling GTX to advance on priorities and key initiatives.

•Document and maintain procedures relating to transportation and cold chain for the effective transportation of Company's products from source to customer.

•Apply Continuous improvement principles while designing, implementing and sustaining distribution solutions with focus on cold chain

•Implement best in class solution for supply chain partner management.

Responsibilities

•Ensure supply, meet service levels and stay within budget in a GDP compliant way.

•Develop, select and implement transportation and cold chain solutions in the Company's Supply chain with direction of manager

•Perform regular performance and business reviews with supply chain partners on current business, \ escalations, reporting and improvements.

•Support internal stakeholders in escalating issues to supply chain partners by maintaining excellent relationships with third parties on appropriate management level.

•Maintain and manage agreements with supply chain partners.

•Showcase continuous improvement mindset to identify savings and other efficiency opportunities and drive results to finish line while improving quality, performance and compliance.

•Assess implications of emerging trends or country legislation changes that may affect current distribution solution and cold chain practices

•Build internal network within sites and corporate functions and participate in projects to achieve results in line with GTX priorities and key initiatives.

•Plan, build and manage distribution lanes for the region

Minimum Requirements

•Master degree or equivalent related to Supply Chain/Logistics, Change Management or Industrial Engineering & 2 years of directly related experience

•5+ years experience in the logistics industry, in a role of supplier management

•Supply chain, cold chain and transportation expertise

•Solid experience in project management across departments and geographies

•Experience managing suppliers and improving processes

•Quick process understanding, insight and visualizing

•Fluent in English, both in verbal and written communication-other

•Strong analytical skills (incl. MS Excel) and ability to distill insights

•Independent self-starter, able to work autonomously, under pressure and in teams

•Natural relationship builder in which employer’s interests prevail: be soft and on the relationship when possible and be tough when needed

•Result focused and proven ability to deliver results

•Motivated, persistent, eager to optimize, drive for excellence

•Strong relational, negotiating and persuasion skills

•Problem solver with high sense of responsibility

•Strong communication and presentation skills (verbal & written)

•Oversee processes beyond own department

Preferred Requirements

•GMP and GDP knowledge

•Knowledge of Operational Excellence tools, six sigma, FMEA.

•Other languages suitable for JAPAC region

•Experience SAP and BW

•Experience setting up service level agreements

•Good technical writing skills

Other:

•Willing to travel as needed

•Participating in conference calls, outside working hours

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

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Inventory Manager

Working Location:Central
Working Hours: 8am - 6pm
Working Days:5days
Salary Range:$7,000 – $8,500
JOB PURPOSE AND CONTEXT
The Manager (Inventory) responsible in managing the inventory control to ensure inventory level is optimized and inventory targets are achieved.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES
• Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.
• Locate and reconcile any inventory discrepancies.
• Responsible to ensure overall cost effective and efficient methods of stock movement.
• Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.
• Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.
• Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES
EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• Proven track record with at least 8 years’ experience in retail supply chain management.
• At least 3 years of management experience in retail chain stores.
• Experience in WMS ERP system.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Title: Global Supply Chain Excellence Senior Manager (B2B Manufacturing)

Location: Singapore

About the role:

Our client is a reputable Global B2B Manufacturing business in Asia, with exciting growth plans in the next 10 years and beyond. They are market leaders in the design, development and manufacturing of a variety of innovative products globally.

The company has a significant presence in Asia in terms of its reputable market position in developing best-in-class supply chain management capabilities, and takes pride in ensuring optimized regional activities to achieve maximized customer satisfaction.

They are currently on an active look out for a suitable candidate as a Global Supply Chain Excellence Senior Manager, who is the critical point of contact in terms of ensuring smooth and efficient upstream supply chain processes and demand excellence work flow, in line with Asia manufacturing expansion plans and/or footprints.

Reporting to Global Supply Chain Director, and this position will be focusing on the below:

1. Work with cross functional supply chain teams to drive end to end optimal Supply Chain Process Excellence in order to support business and operations expansion and growth plans
2. Spearhead continuous process improvements across both upstream and downstream Supply Chain initiatives, not limited to Demand/Supply Planning, Procurement, Manufacturing, Order Fulfilment as well as Warehousing & Distribution activities etc
3. Actively collaborate with Asia and Global sites to ensure optimal demand forecast and supply balance management, including that of managing inventory and safety stock levels within Asia by means of introducing effective replenishment planning processes etc. to ensure on time delivery to retail stores and assigned customers
4. Strategize supply allocation management to deliver cost synergies and related optimization to support Supply Chain Transformation
5. Conceptualize & drive other Supply Chain programs to streamline or ensure smooth and optimized workflow for manufacturing sites globally etc.

Candidate Profile

• Bachelor’s Degree with at least 8 - 10 years of relevant experience in end-to-end Supply Chain or related International Business Management experiences in a complex Fast Moving Consumer Goods environment
• Proven track record in acquired solution-oriented mind set to deal with complex and matrix organizational framework
• Excellent hands-on experience and knowledge in driving Supply Chain KPIs such as OTIF, lead time, inventory, cost-savings etc
• Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to important stakeholders
• Good understanding of SAP and equivalent ERP system is highly preferred

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

Singapore Employment Agency License No.: 16S8069

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• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.