Job Description:
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Responsible for the safety of workplace

Job Requirement:
• Proven work experience is an advantage
• Highly effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyse data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• No experience required, training will be provided

Others:

-AWS + VB
-Mon - Fri

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START YOUR REWARDING CAREER WITH US NOW!
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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Leroy Lok
EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Overview:
We are seeking a highly organized and detail-oriented logistics administrator with a background in logistics to manage the coordination and distribution of goods from local warehouses to local stores. The ideal candidate has demonstrated stability in previous roles and possesses strong knowledge of logistics operations.

Key Responsibilities:

• Coordinate daily logistics activities, ensuring smooth and timely delivery of goods to local stores.
• Liaise with suppliers, transport companies, and store managers to track shipments and resolve any delivery issues.
• Maintain accurate records of shipping and logistics data, including inventory levels, delivery schedules, and shipment costs.
• Prepare and process orders, ensuring all documentation is complete and compliant with company standards.
• Assist the sales team with order entry, invoicing, and customer communication regarding order status and logistics inquiries.
• Monitor and ensure that all logistics operations are cost-effective, efficient, and aligned with company policies.
• Support with administrative tasks such as filing, data entry, and report preparation.

Qualifications and Requirements:

• Proven experience in logistics or supply chain management, particularly in local distribution.
• Strong organizational skills with high attention to detail and accuracy.
• Proficiency in logistics software and MS Office applications (Excel, Word).
• Fluent in Mandarin and English (spoken and written).
• Strong communication skills and ability to collaborate with various departments.
• Ability to work independently and maintain a high level of reliability and professionalism.
• Stable work history, demonstrating long-term commitment to previous employers.

Preferred:

• Prior experience in a sales admin or logistics admin role is a plus.

• Work Location: Science Park Road
• Working hours: 5 days per week across Mon to Sat, 8am - 5pm

Main Duties & Responsibilities:

• WB / invoice preparation
• Activities involved in inbound and outbound shipments (e.g. receive inbound shipments, paste label on outbound shipments etc.)
• Attending to emails
• Any other activities to support customer with the shipments
• Ad hoc duties

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

IN THIS ROLE YOU WILL:

• Ensure booking/delivery arrangement are coordinated within the specific time schedule, on time and complete
• Ensure data entry input accuracy using various IT systems for all shipment transactions
• Coordinate with customers and service provider on all activities including coordination on the collection schedule and pick ups for freight booking
• Ensure all shipping documents are checked and tallied with the necessary documents before releasing the truckers
• Ensure that all customer requirements are fulfilled within the contracted period
• Ensure that all services are properly recorded and forwarded for monthly billing in a timely manner
• Scope of work not limited to the following for inbound and outbound warehouse operation:

1. Verify physical cargoes received against shipper's CIPL
2. Perform inspection, picking labelling, loading and unloading
3. Preparation of freight booking with necessary shipping documentation
4. Preparation of documents for filing purposes
5. Tracking & updating shipment status plus reports to customers
6. Execute day to day billings to customers in a timely manner
7. Ensure all EDI billings are successfully triggered per customer requirement
8. Maintain effective control of contractors to ensure compliance with SOP/Work Instructions
   

• Perform any other duties as and when assigned by immediate superior

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Diploma in any related field
• Minimum 2 years of relevant experience

• Manage day-to-day freight operations, with a focus on air freight, and occasional trucking and ocean freight.
• Work with 3PL warehouses and freight providers to resolve issues like documentation errors, cargo damage, and discrepancies.
• Respond quickly to stakeholders’ shipment-related queries.
• Handle escalations and resolve conflicts.
• Investigate shipment issues and implement solutions to avoid future problems.
• Monitor the performance of 3PL transportation teams and freight providers.
• Ensure agreed service standards and KPIs are met.
• Suggest and follow up on improvements for operations and systems to increase efficiency.

Requirement:

• At least 3 years of experience in a similar role, especially in air freight operations.
• Available to support weekends during peak times, with remote work options.

Additional information:

• Knowledge in SAP will be an advantage
• Located in Changi (Nearest MRT Expo)
• Up to $6000
• 1 year contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

• Position: Transport Executive
• Location: Jurong East / might need to go PSA port & Jurong Port
• Working Days : 5.5 days
• Working Hours:8.30am – 5.30pm (Mon- Friday) / Sat (8.30am -12.30pm)
• Salary Range: $3,200- $4,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

Support buddy system within the team on day-to-day operational handling.

Manage trucking activities to fulfil customers' delivery requirement.

Deploy Prime Mover drivers to perform trucking activities.

Ensure all drivers follow and perform safety checklist and requirements at all time to achieve zero accident.

Monitor truck and delivery status to optimize resources.

Ensure all Prime Mover drivers are aware of specific customer requirements.

Perform CMS / CTR booking.

Knowledge of Portnet and shipping document.

Liaise with workshop on vehicle repair / routine servicing.

Any other ad-hoc duties as assigned by the Management.

Independent and willingly to learn.

On-the Job training provided.

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This role reports to the Assistant Manager, Transport or the Assistant Transport Controller.

The Transport Coordinator supervises and monitors the truck drivers well-being and ensure they are performing in accordance to delivery schedule and servicing schedule. He/She will have to follow up and manage drivers' attendance and will need to head to different construction sites to monitor and supervise other drivers.

• Work closely with site personnel for delivery scheduling
• Propose alternate solutions in meeting target if the schedule or work failed to be achieved
• Attend truck related court cases when applicable
• Ensure well keeping and maintenance of all trucks
• Ensure the practices and procedures meet legal guidelines, and health and safety requirements
• Ensure safety practices and housekeeping are maintained to the highest standard
• To perform Ad-Hoc duties as per assigned

Required:

• Familiar with Singapore Routes
• Night shift required if assigned

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Junior / Senior Logistic Officer

Basic Salary: $2,000 – $2,700 + OT
Working Days: Mon - Friday 9 am - 6.30pm
Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Junior / Senior Logistic Officer

Basic Salary: $2,000 – $2,700 + OT
Working Days: Mon - Friday 9 am - 6.30pm
Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Logistic/Delivery/Mover

Delivery islandwide in Singapore

Kitchen Equipment/ other kitchen products

Local or PR

Any nationalities

Monday to Friday 0900am to 0600pm

Saturday 0900am to 0200pm

Overtime OT

Attendance Incentives

Work Performance Incentives

Travel Incentives

8 to 10 years experience

Understand location in Singapore

Role and Responsibilities:

• Fully comprehend the structure of each deal and the items listed in the checklist before preparing the reconciliation template.
• Work closely with the Line Manager to ensure a checklist is created for each agreement before the deal starts, and update it whenever there are changes.
• Enter contract details into the system along with billing instructions to ensure accurate invoicing to customers.
• Inform customers about monthly slot charges, including bunker updates, and ensure fixed slot invoices are issued promptly.
• Extract customer loading information, scrutinize reports, and follow up with agents to clarify any data discrepancies, ensuring the system is updated with correct records.
• Prepare and submit reconciliation statements to customers on their slot usage versus their slot commitment accurately and within the stipulated timeframe.
• Follow up with customers for statement confirmation and ensure accurate and timely issuance of invoices.
• Handle customer queries and resolve disputes independently.

Requirements:

• Diploma/Degree in Shipping/Logistics or a similar specialization from a recognized institution.
• Preferably 2 to 3 years of working experience in the shipping industry. Fresh graduates are welcome to apply.
• Strong working knowledge of MS Office, particularly MS Excel.
• Detailed, meticulous, and strong problem-solving skills.
• Good analytical and numerical abilities.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Export Shipping Coordinator

5 days | 8.30am to 6pm

Salary: $2200 - $3000

Location: Downtown

Job Descriptions:

• Doing data entry for export documentation of freight forwarding company.
• To liaise with customers & attending to agents email

Job Requirements:

• 1-2 yrs experience in export documentation in freight forwarding industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Work Location: Changi Naval Base, Project Office at Geylang area
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $2500 to $3500 (depends on experience)

Requirements

• Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.
• At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

• Tracking and submission of documentation related to material movement (P.O / D.O).
• Update reports on inventory and highlight any discrepancies.
• Verify purchases and storage of inventory.
• Facilitate enquiries with regards to office, equipment and inventory.
• Allocate and direct manpower according to fleet schedule.
• Submission and approval of personnel for clearance matters.
• Generation and verification of temporary passes.
• Ensure timely and accurate submissions of various documents.
• Any other ad-hoc tasks as instructed by Logistics Manager.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Logistic Officer

Work Location: Changi Naval Base, Project Office at Geylang area

Working days: 5.5 days 8am to 5pm, Alt Sat Full Day

Salary: $2500 to $3500 (depends on experience)

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Logistic Officer

Work Location: Changi Naval Base, Project Office at Geylang area

Working days: 5.5 days 8am to 5pm, Alt Sat Full Day

Salary: $2500 to $3500 (depends on experience)

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

- Full Time
- Pasir Panjang

- Basic + OT + Meal + Shift + Incentive + Transport + BONUS

Job Scope:
- Responsible for safe loading and unloading of containers from the vessels.
- Deliver container from point to point
- Ensure vehicle cleanliness and hygiene.
- Any other ad-hoc duties as and when assigned

Requirements:
- Min possess valid Singapore Class 3/3A Driving License
- Minimum PSLE education (With English Passed)
- Only Singaporean may apply

Interested applicants may Whatsapp to

Shipping Coordinator

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2800 -$3300

Company background:

Headquarter in Europe, company is a pioneer and a global leader in the international moving industry.

Job responsibilities:

• Coordination of all inbound/outbound shipment
• Provide customer support by giving them advice on their shipment, various country customary rules and regulations; provide after-sale support and following up with client till the whole transaction is done.
• Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
• Organize the booking and operations in accordance with the client’s service sold
• Send all necessary information and documentation to clients / agents / sea companies / forwarders etc…on time
• Liaise and maintain good relations with agents and shipping companies.
• For Sea Import / Air freight files, once operation complete (delivery document for Sea and Air import, Airway bill for Air export), must be transmitted immediately to the Branch Manager in order to prepare invoicing instructions to the Accountant Manager.
• For sea Export files, once the Bill of Lading has been received, the original sets of client documentation will be mailed to the destination agent and the same time apply for the export permit for the shipping lines.
• To prepare the pre-alert ticking the service instructions
• To transfer the Pre-Alert project to the Customer Service Manager for checking instructions stated before being approved by the Branch Manager.
• To send the approved Pre-Alert to the agent / Branch at destination
• To inform immediately the Branch Manager about any changes in regulation procedures for export or import and to estimate what impact it will have on the organisation and costs without any delay.
• Follow up the container’s status on a daily base.
• Provide feedback on moves to ensure smooth operations.
• Collect the agent’s general tracker.
• Collect and forward required clearing and shipping documentation timely.
• Complete the job files timely and keep the job files sorted
• Master office tools
• Master NSI
• Make the suppliers annual evaluation

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Logistic Officer

Work Location: Changi Naval Base, Project Office at Geylang area

Working days: 5.5 days 8am to 5pm, Alt Sat Full Day

Salary: $2500 to $3500 (depends on experience)

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

• Manage day-to-day freight operations, with a focus on air freight, and occasional trucking and ocean freight.
• Work with 3PL warehouses and freight providers to resolve issues like documentation errors, cargo damage, and discrepancies.
• Respond quickly to stakeholders’ shipment-related queries.
• Handle escalations and resolve conflicts.
• Investigate shipment issues and implement solutions to avoid future problems.
• Monitor the performance of 3PL transportation teams and freight providers.
• Ensure agreed service standards and KPIs are met.
• Suggest and follow up on improvements for operations and systems to increase efficiency.

Requirement:

• At least 3 years of experience in a similar role, especially in air freight operations.
• Available to support weekends during peak times, with remote work options.

Additional information:

• Knowledge in SAP will be an advantage
• Located in Changi (Nearest MRT Expo)
• Up to $6000
• 1 year contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972