Total 16 operations engineer job vacancies in Transportation / Logistics category in d05 clementi new town hong leong garden pasir panjang

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

Benefits:

1. Attractive salary of up to $6,000 basic + Variable Bonus + AWS.
2. Lead and shape warehouse operations with opportunities for career growth and professional development.
3. Enjoy stable, structured working hours with alternate Saturdays off.
4. Collaborate with a supportive management team in a well-established logistics environment.
5. Work location near Tuas West MRT.

Roles & Responsibilities:

• Oversee daily warehouse operations, ensuring accurate, efficient, and timely product delivery to clients.
• Lead, motivate, and manage warehouse staff to maintain productivity and operational efficiency.
• Ensure all safety, quality, and compliance standards are met throughout warehouse processes.
• Direct receiving, warehousing, and distribution activities, both local and export.
• Strategize and plan deliveries, ensuring timely dispatch while optimizing warehouse space utilization.
• Monitor staffing levels, train and develop warehouse personnel, and assign workloads to maximize productivity.
• Foster a culture of continuous improvement through proactive training and operational feedback.
• Lead risk management initiatives (bizSAFE), identifying and mitigating potential operational risks.
• Communicate with clients, providing updates on operations and resolving any issues promptly.
• Report to management on client feedback, operational progress, challenges, and improvements.
• Manage operational costs, seeking efficiencies without compromising quality or safety.
• Analyze KPIs to track performance, drive productivity, and improve cost-efficiency.
• Perform additional duties as assigned by management to support warehouse and company goals.

Qualifications & Requirements:

• Diploma in Warehouse Management, Logistics, Supply Chain, or a related field preferred.
• Minimum 10 years of experience in a warehouse setting, with proven management skills.
• Strong leadership capabilities with experience managing teams in a fast-paced environment.
• Proficient in MS Office (Excel, Word, Outlook).
• Strong problem-solving skills and ability to implement effective solutions.
• Organized, detail-oriented, and able to meet tight schedules.
• Possessing own transport is advantageous but not mandatory.

Additional Information:

• Salary: Up to $6,000 basic + Variable Bonus + AWS
• Working Hours: Monday to Friday, 8 AM – 5 PM (Alternate Saturdays: 8 AM – 12 PM)
• Location: Tuas West (Near MRT)

Benefits:

1. Attractive salary of up to $6,000 basic + Variable Bonus + AWS.
2. Lead and shape warehouse operations with opportunities for career growth and professional development.
3. Enjoy stable, structured working hours with alternate Saturdays off.
4. Collaborate with a supportive management team in a well-established logistics environment.
5. Work location near Tuas West MRT.

Roles & Responsibilities:

• Oversee daily warehouse operations, ensuring accurate, efficient, and timely product delivery to clients.
• Lead, motivate, and manage warehouse staff to maintain productivity and operational efficiency.
• Ensure all safety, quality, and compliance standards are met throughout warehouse processes.
• Direct receiving, warehousing, and distribution activities, both local and export.
• Strategize and plan deliveries, ensuring timely dispatch while optimizing warehouse space utilization.
• Monitor staffing levels, train and develop warehouse personnel, and assign workloads to maximize productivity.
• Foster a culture of continuous improvement through proactive training and operational feedback.
• Lead risk management initiatives (bizSAFE), identifying and mitigating potential operational risks.
• Communicate with clients, providing updates on operations and resolving any issues promptly.
• Report to management on client feedback, operational progress, challenges, and improvements.
• Manage operational costs, seeking efficiencies without compromising quality or safety.
• Analyze KPIs to track performance, drive productivity, and improve cost-efficiency.
• Perform additional duties as assigned by management to support warehouse and company goals.

Qualifications & Requirements:

• Diploma in Warehouse Management, Logistics, Supply Chain, or a related field preferred.
• Minimum 10 years of experience in a warehouse setting, with proven management skills.
• Strong leadership capabilities with experience managing teams in a fast-paced environment.
• Proficient in MS Office (Excel, Word, Outlook).
• Strong problem-solving skills and ability to implement effective solutions.
• Organized, detail-oriented, and able to meet tight schedules.
• Possessing own transport is advantageous but not mandatory.

Additional Information:

• Salary: Up to $6,000 basic + Variable Bonus + AWS
• Working Hours: Monday to Friday, 8 AM – 5 PM (Alternate Saturdays: 8 AM – 12 PM)
• Location: Tuas West (Near MRT)

Position Summary:

The Senior AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking an Operations Executive with a strong background in the food industry and a mindset for continuous improvement to join our team in Singapore. This role involves logistics & inventory planning and will be the "go to" person for inbound and outbound operations.

Responsibilities

• Lead a team of delivery drivers for the day-to-day operations. Keep track of daily/weekly/monthly schedule, attendance, leave applicate and duty roster.
• Work with the delivery team to ensure orders are delivered on time. Ensure the outbound team has the necessary supplies and equipment to perform their tasks and duties.
• Resolve day to day operational issues with the delivery drivers. Oversee the daily operations to ensure smooth functioning in the process.
• Oversee the scheduling of regular maintenance on all vehicles.
• Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.
• Ensure storage areas are well stocked on time. Perform cycle count to ensure inventory is accurate. Receive, QC check and put away incoming shipments in a timely manner.
• Responsible for Supply and Inbound Operations. Process permit clearance of shipments. Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost-efficient delivery. Accountable for receiving shipments accuracy and reporting on any discrepancies.
• Assist in projects to support business plans.

Requirements

• Bachelor’s degree/Diploma in a relevant discipline
• 2-3 years’ experience in functions such as warehouse operations and supply chain management. Minimum 1 year experience in a leadership position in a relevant function, preferably in the food manufacturing, food services or food retail industry.
• A go-getter and ready to make an impact. Able to demonstrate previous successes in operations scenarios.
• Positive attitude, eager to learn new skills and able to adapt quickly.
• Self-driven with good initiative and learning abilities.
• Possess resourcefulness to seek out creative ideas and methods to achieve targets.
• Display strong analytical & problem-solving skills.
• Team player but able to work independently.
• Able to start work within short notice.

Other Information

• Working Hours: 9:00am to 6:00pm, 5 days work week (Mon to Fri)
• Work Location: Alice @ Mediapolis, 29 Media Circle, #02-09, Singapore 138565
• Company transport provided (Buona Vista MRT Station)

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking an Operations Executive with a strong background in the food industry and a mindset for continuous improvement to join our team in Singapore. This role involves logistics & inventory planning and will be the "go to" person for inbound and outbound operations.

Responsibilities

• Lead a team of delivery drivers for the day-to-day operations. Keep track of daily/weekly/monthly schedule, attendance, leave applicate and duty roster.
• Work with the delivery team to ensure orders are delivered on time. Ensure the outbound team has the necessary supplies and equipment to perform their tasks and duties.
• Resolve day to day operational issues with the delivery drivers. Oversee the daily operations to ensure smooth functioning in the process.
• Oversee the scheduling of regular maintenance on all vehicles.
• Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.
• Ensure storage areas are well stocked on time. Perform cycle count to ensure inventory is accurate. Receive, QC check and put away incoming shipments in a timely manner.
• Responsible for Supply and Inbound Operations. Process permit clearance of shipments. Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost-efficient delivery. Accountable for receiving shipments accuracy and reporting on any discrepancies.
• Assist in projects to support business plans.

Requirements

• Bachelor’s degree/Diploma in a relevant discipline
• 2-3 years’ experience in functions such as warehouse operations and supply chain management. Minimum 1 year experience in a leadership position in a relevant function, preferably in the food manufacturing, food services or food retail industry.
• A go-getter and ready to make an impact. Able to demonstrate previous successes in operations scenarios.
• Positive attitude, eager to learn new skills and able to adapt quickly.
• Self-driven with good initiative and learning abilities.
• Possess resourcefulness to seek out creative ideas and methods to achieve targets.
• Display strong analytical & problem-solving skills.
• Team player but able to work independently.
• Able to start work within short notice.

Other Information

• Working Hours: 9:00am to 6:00pm, 5 days work week (Mon to Fri)
• Work Location: Alice @ Mediapolis, 29 Media Circle, #02-09, Singapore 138565
• Company transport provided (Buona Vista MRT Station)

• Position: Operations Officer
• Location: Bedok North
• Working hours: 5.5 days work week (Monday to Friday, 9am - 6pm, Saturday, 9am - 1pm)
• Salary (commensurate with experience): Up to $3,200 + Variable Bonus + Staff meal provided
• Duration: Permanent
• Industry: Catering (F&B)

Main Responsibilities:

• Planning delivery schedule
• Assist Confinement catering operation
• Liaise with driver
• Assist customer service officers

Requirements:

• Class 3 driving license is required
• Familiar with Singapore map directory

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Tasks:

• Efficient and smooth handling of import/export shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
• Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents.
• Coordinating import/export shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
• Monitor daily export shipment/delivery requirements.
• Maintaining latest customer contact to ensure quality service provided to customer.
• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth.
• Handling local & oversea Customer Enquiries
• Closing of P/L Statements within deadline.
• Responsible for warehouse releasing / receiving and labeling.
• Adhere to in-house customers’ requirements.
• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on air freight concerns.
• Ensure prompt and accurate declaration / information to carrier or co-loader.
• Any other ad hoc additional functions mandated by Management.

Requirements:

• Minimum 2 years of freight forwarding experience
• Both Import and Export Air Freight experience will be an advantage
• Ability to work in a fast-paced and deadline-driven environmentKnowledge of Air Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Able to work 5.5 days in a week.

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

• Position: Operations Officer
• Location: Bedok North
• Working hours: 5.5 days work week (Monday to Friday, 9am - 6pm, Saturday, 9am - 1pm)
• Salary (commensurate with experience): Up to $3,200 + Variable Bonus + Staff meal provided
• Duration: Permanent
• Industry: Catering (F&B)

Main Responsibilities:

• Planning delivery schedule
• Assist Confinement catering operation
• Liaise with driver
• Assist customer service officers

Requirements:

• Class 3 driving license is required
• Familiar with Singapore map directory

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

Position Summary:

The Senior AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

The AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.
• Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Requirements (Must-Haves):

• NITEC or Diploma in relevant Engineering field
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Experience with hands-on troubleshooting of any of the following: electronics, circuitry, computers, software, mechanical installations

Requirements (Good-to-Haves):

• 1-3 years of hands-on experience in service engineering, technical support and/or operations coordination
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Familiarity with Unix (Ubuntu) environment

Job Descriptions

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up operational matters.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.
• Procurement: Oversee procurement and ensure on-time delivery of high-quality materials from suppliers and subcontractors.
• Planning: Lead capacity and production planning to meet customer demands.
• Deliver Exceptional Service: Provide timely project planning support and responsive customer service.
• Ensure On-Time Delivery: Lead daily production meetings, resolving issues promptly to meet deadlines.
• Requirements
• Min Degree in Engineering/Supply Chain, Business or related
• Min 8 years of project operations experience in Oil & Gas industry
• The ability to manage a sizeable team and work with stakeholders across levels and functions