Total 6 process improvement manager job vacancies in Transportation / Logistics category in D25 Kranji, Woodgrove, Woodlands

Are you a skilled leader with a passion for the automotive industry? Join our team as an Automotive Workshop Manager and drive operational excellence in our workshop!

Key Responsibilities:

• Oversee daily workshop operations to ensure efficiency and quality service delivery.
• Manage parts inventory to ensure the availability of supplies for repairs and maintenance.
• Schedule and coordinate customer appointments to optimize resource utilization.
• Lead and mentor a team of technicians to achieve high performance and customer satisfaction.
• Implement and maintain safety and compliance standards in all workshop activities.
• Track financial performance, including cost control and profitability.

Requirements:

• Proven experience in managing an automotive workshop or similar environment.
• Strong organizational and problem-solving skills.
• Knowledge of automotive repair processes and parts management.
• Proficiency in customer relationship management (CRM) software.
• Excellent leadership and team management abilities.

Why Join Us?

• Be part of a dynamic and growing team in the automotive industry.
• Competitive salary and opportunities for career growth.
• Contribute to a customer-centric workshop focused on excellence and innovation.

Take the driver’s seat in managing a thriving workshop. Apply now!

Responsibilities:

• Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes.

• Advise customers on vehicle maintenance, repair needs, and service intervals.

• Conduct test drives with customers to identify additional vehicle issues if necessary.

• Accurately document customer concerns and vehicle details on job cards.

• Provide clear service quotes and estimated time for completion.

• Inspect vehicles after repairs and ensure issues are resolved before handover.

• Manage vehicle check-in and check-out processes efficiently.

• Monitor service progress and keep customers informed.

• Coordinate with internal departments to resolve post-repair issues.

• Handle administrative tasks such as cost estimates, billing, and job card closures.

• Follow up with customers to ensure satisfaction with the services provided.

Requirements:

• Nitec/Diploma/Degree in Engineering, preferably in automotive-related fields.

• Minimum 2 years of experience as a Service Advisor or in a similar customer service role within the automotive industry.

• Strong ability to detect basic vehicle faults and issues.

• Valid Singapore Class 3 Driving License.

• Excellent communication and interpersonal skills.

• Proficient in using computer systems to manage customer information and service orders.

What We Offer:

• Competitive salary package.

• Opportunities for career development and growth.

• A supportive and collaborative work environment.

Location: Woodlands @ MEGA

Working Hours: Monday - Friday 10am - 7pm / Saturday 10am - 3pm

Roles and Responsibilities

• Manage daily warehouse and transportation operations
• Develop and implement warehouse and transportation operations performance goals (KPI) using quality management knowledge
• Ensuring inventory accuracy. Physical inventory count must tally with system inventory count
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Inventory Quality Control including

- Temperature control

- Process for issuing/receiving stock

- Inventory First Expiry,First Out

- Placement of inventory to facilitate logistics operations

• Inventory accuracy
• Optimal level of inventory
• Maintenance of equipment (e.g. forklift, refrigeration in warehouse & other equipment)
• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Issuing from warehouse
• Goods Return from customers
• Goods Issuing to and return from Van Sales
• Goods Delivery timeframe
• Placement of goods upon delivery
• Inventory Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when equipment breaks down / fire etc)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies across different business activities
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Job Requirements :

Purchasing

o Manage the complete order cycle from sourcing and obtaining various vendors quotations to optimize cost efficiency.

o Maintain accurate inventory records and monitor stock levels.

o Develop and implement efficient inventory control practices to ensure stock availability, minimize excess stock holding especially perishables food items.

o Collaborate closely with other stakeholders to ensure prompt and timely daily goods deliveries to outlets.

Logistics / Supply Chain

• Develop strategies to mitigate disruptions and ensure continuity.
• Liaise with suppliers and stakeholders and resolve any issues or complaints related to logistics promptly.
• Familiar with all the documentations required to receive goods from containers and liaise with freight forwarder and handling import shipment documents.
• Schedule delivery drivers on daily routes efficiently.
• Assist drivers to upload goods to outlets.
• Operate class 3 delivery trucks, pallet jack and pallet stacker.
• In charge of department monthly and year-end financial reporting including audit and stock-take management.
• Adopt 5S methodology to organise store / warehouse / cold / freezer / chiller food management in orderly and clean manner.
• Maintain metrics, analyse data, and implement improvements.
• Supervise, coach, and train warehouse workforce.
• Any other ad hoc duties assigned by management.

Maintenance

o Oversees in-house maintenance team for outlets and office maintenance including kitchen equipment / air-con servicing.

o Plan and schedule routine maintenance in an efficient manner.

o Liaise with external vendors for kitchen equipment / air-con repairs or replacement.

Requirements:

• Degree or Diploma in logistics, supply chain management, business administration, or its equivalent.
• Min. 3 years in supervisory role leading a team of at least 3 to 5 persons in related industry
• Strong analytical, risk assessment and problem solving skills
• Hands-on person and comfortable to roll-up sleeves to assist Driver / Warehouse in physical works where necessary.
• IT savvy with proficiency skills in MS Words / Excel
• Strong inter-personal communication skills, ability to interact with internal / external stakeholders
• Competent negotiation skills
• Class 3 driving licence

Job Summary

Responsible to oversee daily operations at our store, supervise the operational and organizational standards of the store. Undertaking administrative tasks, monitoring inventory levels, and make sure all items required for stores are delivered at time. Lead a team member at store.

Key Duties and Responsibilities

Store

• Review and improve current planning, storage method and organizing of inventory to enhance efficiency and streamline operations.
• Prepare detailed reports on buying trends and site requirements to support informed decision- making.
• Oversee and monitor inventory levels to maintain optimal stock levels and support project timelines.
• Ensure store compliance with regulatory standards and practices related to health, safety, and the environment.
• Deliver excellent service to ensure smooth running of operations.
• Should initiate cost control and should monitor materials movement.

Workshop

• Oversee the repair and maintenance of machinery, vehicles, and equipment to ensure optimal performance and longevity.
• Manage timely logistics arrangement for raw materials, vehicles, machinery and equipment, in close coordination with operations team to avoid delays and optimize resource allocation.
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs.
• Handle the renewal of Insurances, Road Tax, VPC and other related documents for vehicles and machineries.
• Implement strategies for effective resource utilization to support operational goals and minimize waste.
• Foster the growth of department staff through mentorship, training and professional development.
• Lead the department to achieve company goals and drive improvements in overall efficiency.

Requirements

• Diploma or equivalent qualification
• Relevant experience in the construction field is preferred and added advantage
• Strong leadership and customer management abilities
• Excellent communication and interpersonal skills

Job Description

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business.

1. Plan duty roster of operations staff
2. Plan Scheduling of delivery
3. Oversee and ensure efficient day-to-day operations
4. Send, set-up and collection of buffet
5. Check orders in advance on the system to plan schedules and allocate manpower effectively.
6. Engage part-timers and ensure that they are deployed accordingly
7. Attend meetings with clients to discuss logistics and operational requirements.
8. Address and rectify any sudden issues that arise during events to ensure smooth operations.
9. To co-ordinate with Chef, Operations staff on function set-up arrangement, service procedure and setting up and clearing of all equipment before and after functions.
10. Any other duties as assigned by supervisor

Requirement

1. Minimum 1 year experience in catering operations
2. Possess Class 3 driving license with clean records
3. Familiar with Singapore streets directory