Total 54 quality manager job vacancies in Transportation / Logistics category in sgp singapore singapore 50 tuas west dr

KEY RESPONSIBILITIES:

• Supply chain manager (SCM) reports to the country director, Singapore Country Director(CD).
• Supply chain manager is primarily responsible for four areas in supply chain such as Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics Management.
• Determine and agree key supply chain KPI's & objectives for His sub-departments and evaluate their progress & achievements through a department meeting and yearly appraisal process.
• Securing that procurement, shipping as well as warehouse and logistics management is performed in accordance with VIKING guidelines and industry best practices.
• Ensure that the sourcing, procurement, warehouse, and logistic functions provides the necessary support to other departments (i.e. Order Fulfilment for Sales & Service) to ensure a smooth daily operation and to achieve Sales & Service target.
• Secure that daily operations are handled correctly in SAP ERP system.
• Aid that the inter-departmental corporation is continuously being improved with the aim to have the highest customer satisfaction (Sales & Service) in the VIKING network.
• Continuously develop best practices in the department and thrive to simplify workflows with the aim to minimize duplication of works and to achieve great satisfaction for employees as well as for internal and external customers.
• Monitor the work of internal stakeholders to ensure that the codes of ethics in their respective area of responsibility are upheld.
• Foster and promote safety culture within the department in co-operation with QHSE manager.
• Prepare and Monitor Risk Assessment for the Department in-cooperation with QHSE Manager.
• Coaching and mentoring of the team members to achieve organization's goals and objective.
• Lead and Conduct Year-End Stock Count.
• Source and Appoint a Waste Management Company approved and licensed by Arm and Explosives (A&E) and as well as National Environmental Agency (NEA) Singapore.
• Prepare necessary SCM Reports for the Team and as per CD Requirements for the Local Management Meeting addressing the Department's Performance.
• Prepare an Annual budget for the Department in-collaboration with CD.
• Conduct ISO internal process audit as and when it's needed.
• Other ad-hoc duties assigned by CD.

KEY FUNCTIONS & TASKS

• To organize and ensure daily effective operation in all aspects of Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics management
• Implement correct use of SAP in the departments under your responsibility as well as aid training of SAP for other departments upon request, this includes aiding the operation in Malaysia.
• Follow all statutory and regulatory requirements to avoid mishandling of goods and endangering the company business. This is especially important towards our licenses and authorizations.
• Plan and execute Waste Disposal for Dangerous and Control Goods on quarterly basis.
• Optimize work efficiency in the departments under your control to minimize over time and to achieve right work balance for employees.
• Conduct Weekly SCM Meeting addressing Team's and Operational needs.
• Reporting news and issues related to the department or in other ways related to Vikings business to the CD.

EDUCATION AND EXPERIENCE (COMPETENCE)

• Diploma/Degree in Supply Chain, Logistics, Procurement fields.
• 3-5 Years Of Industry experiences.
• Leadership Skills, Customer Sensitive, Advanced SAP and MS Excel, Word and PPT Skills

Commodity Management

• Develop and execute sourcing strategies on assigned commodities with regional and global commodity leads.
• Collaborate with cross-functional stakeholders (global Sourcing team, Engineering, Operations, Business Units, Quality, etc.) in executing these strategies.
• Participate and support Global Commodity Leads in managing global commodities.
• Source and qualify new suppliers especially in best-cost-country (BCC) in line with Rockwell commodities strategy.
• Drive relentless improvements in quality, delivery, and cost to meet Strategic Sourcing targets and initiatives.
• Keep abreast of design, product, and market requirements from Business Units and, in turn, share market and suppliers’ developments.

Supplier Management

• Track and implement action plans with external partners and internal stakeholders to continuously improve Strategic Sourcing Key Performance Indicators (KPI) as well as support manufacturing locations regionally and globally.
• Conduct regular business reviews with strategic and critical suppliers involving relevant stakeholders.

Attract, Develop, and Retain Talent

• Coach and develop his/her team to build functional and leadership capabilities.
• Continually review and explore development opportunities. Provide constructive feedback to drive improvements and/or corrections.
• Facilitate and conduct information sharing to global commodity team and relevant stakeholders to enhance collaboration and adoption of best-practices.

Continuous Improvements.

• Continually review supply base - source & develop new and potential suppliers to support the business requirements.
• Conduct sourcing workshops to continuously build up the savings funnel to achieve year-on-year savings target.
• Identify strategic sourcing best practices and drive these best practices into the Rockwell strategic sourcing toolkit and sourcing strategies.

Thorough Familiarity with Company Policies and Procedures.

• Appropriately applies policies and procedures in compliance with government laws.
• Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation information network.

Plan and manage transportation

Direct, optimize and coordinate full order cycle

Liaise and negotiate with client

Keep track of delivery times, transport costs and efficiency

Resolve any arising problems or complaints

Supervise a team of drivers

Meet cost, productivity, accuracy and timeliness targets

Comply with laws, regulations and ISO requirements

Requirements

At least 5 years of working experience as a Logistics Manager (Transport)

Diploma/ Degree in Business Administration, Logistics or Supply Chain

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Ability to work independently and handle multiple projects

Work location : Tuas

Working hours : Monday to Friday (8.30am to 5.30pm)

For Singapore/ PR applicant only

Pickup point : Boon Lay MRT

JOB RESPONSIBILITIES AND DESCRIPTION

• Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
• Build and sustain effective communication with other roles involved in the project
• Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
• Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
• Write business requirements documents for projects/enhancements/ continuous improvements
• Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
• Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
• Manage change requests to ensure all parties are informed of the impacts on schedule and budget
• Conduct pre- and post-implementation audits
• Manage customer satisfaction within the project period
• Ensure a seamless handover of successfully implemented project to operations team
• Document lessons learned at the end of project cycle

JOB REQUIREMENTS

• A bachelor Degree in a related discipline
• Proven track record in project management, data analysis skills
• Strong understanding of formal project management methodologies
• Knowledge/ Experience of warehousing/ ecomm operations
• Able to multi-task and work under pressure and tight schedule effectively and independently
• Proficient in MS Office Suite
• 5 years experience in a supply chain project implementation
• Travel requirement: ~30% (project stage dependent)

The Logistics Manager is responsible for overseeing the movement, distribution, and storage of goods and materials. This role involves coordinating transportation, inventory control, warehousing, and ensuring efficient supply chain operations. The Logistics Manager works to improve productivity, reduce costs, and ensure timely and accurate delivery of products.

Key Responsibilities:

• Plan and manage logistics, transportation, and customer services.
• Optimize warehouse functions and oversee inventory processes.
• Develop and implement logistics strategies, policies, and procedures.
• Coordinate with suppliers, manufacturers, and customers to ensure smooth operations.
• Monitor key performance indicators (KPIs) to improve supply chain efficiency.
• Manage a team of logistics personnel, providing training and performance feedback.
• Ensure compliance with health, safety, and environmental standards.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Proven experience in logistics management or similar role.
• Strong understanding of logistics, supply chain, and warehouse management.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in logistics software (e.g., SAP, Oracle) and MS Office.

Drive Profitable Business Growth

• Develop and implement sustainable business and route-to-market strategies for export markets through collaborative partnerships with distributors.
• Utilize a data-driven approach to gain market insights and translate them into actionable business plans (e.g., Consumer, Channel, Customer Plans) to achieve business objectives.
• Collaborate with distributors to generate brand awareness and trial initiatives for JDE brands.
• Identify, research, and execute potential business opportunities in both existing and new markets.

Distributor and Stakeholder Management

• Select and manage distributors, including contract negotiations and relationship management.
• Negotiate and formalize agreements with distributors, taking into account trade allowances and contractual conditions
• Engage in channel and account planning activities, defining sales and go-to-market plans with distributors.
• Work with stakeholders to plan and organize resources, such as shipping schedules and marketing activations.

Pricing and Sales Management

• Optimize the positioning of global and local brands in export countries, aligning with growth and cost targets.
• Develop pricing strategies, including general pricing, promotional pricing, and trade margins, to meet targets within agreed pricing ranges.

Primary Function of Position

The Commercial Distribution Manager for ANZ & ASEAN is responsible for establishing, developing and supporting the assigned Distributor.  This involves becoming an expert in ISI commercial operations, sales processes, use of surgical robotics and building high-performing teams that establish mutually beneficial distributor relationships.  The position requires a number of capabilities including leadership competencies, clinical competencies, and a broad network within the surgical space, with commercial acumen.  She/He is expected to provide an extraordinary degree of communication, collaboration and information gathering while recommending solutions to Distributor Principals and ISI Leadership team.

Essential Job Duties

• Conduct proper due diligence on the current distributor and provide an executive summary.
• Teach distributor all aspects of clinical business, procedures and capital sales process.
• Assist distributor in developing their business plans, including quarterly system and procedure targets to achieve or exceed their goals. 
• Organize annual business planning meetings and quarterly business reviews with the distributor along with the appropriate planning and follow up communication.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years with the Distributor.
• Conduct regular “field visits” in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of da Vinci surgery. 
• Provide distributor’ representatives with new and existing product information and assist them during initial launch and utilization of new products.
• Coordinate with multiple IS stakeholders (Customer Training, Sales Training, Regulatory, etc.) and distributors to maximize resource utilization, drive efficiency, continuously improve process.
• Assist distributor personnel with their operational activities including best practices with procedure coverage at hospitals, weekly reporting accuracy, capital sales and weekly forecasting. 
• Develop National and Regional Key Opinion Leaders (KOL’s), reference sites and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Timely expense reporting with an unwavering ethical business attitude.
• Perform due diligence on the distributor ability to support Intuitive Surgical customers’ needs based on distributor agreement terms and conditions

ROLES & RESPONSIBILITIES

• Handle SG spares RFQ-sales processes from start to end.
• Develop and execute strategies to effectively market and sell spare parts.
• Draft and submit detailed proposals, including both technical specifications and commercial terms.
• Communicate with clients, negotiate terms, and ensure their needs are met throughout the sales process.
• Collaborate closely with HQ in China for technical support and training.
• Build and maintain strong customer relationships through high-quality and frequent interactions.
• Manage ongoing project activities and provide post-sales support to ensure customer satisfaction.
• Identify growth areas and take proactive actions to expand the spares business in Singapore.

WORKING REQUIREMENTS

• Tertiary qualification in Mechanical, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in roles related to sales, purchasing, or project management, preferably within the spare parts.
• Strong maritime technical acumen, with the ability to interpret technical drawings and specifications.
• Experience in managing RFQ-sales processes and preparing detailed proposals.
• Proven track record of establishing and maintaining customer relationships.
• Self-motivated, able to work independently, and comfortable with remote work arrangements.
• Excellent communication, negotiation, and interpersonal skills.
• Willingness to travel and spend approximately 1 month in China for initial training.
• Ability to act on initiative in a proactive manner and manage time effectively.
• Candidates who can communicate in Mandarin will be highly preferred, as many of our customers and colleagues speak Chinese as their mother tongue.

Job Description

- Develop and implement lubricant supply chain strategies that are aligned with the company's overall business objectives. Monitor all aspects of the supply chain and optimize processes to improve efficiency. Ensure that the entire production process is legally compliant.

- Responsible for the procurement of raw materials, inventory management, and logistics coordination to ensure smooth production operations. Based on the company’s annual business plan and actual market demand, allocate resources appropriately to guarantee timely delivery of products.

- Ensure the availability of raw and auxiliary materials, align production orders, and allocate production resources to maintain timely, accurate, and cost-effective operations. Provide reliable and stable equipment and process support.

- Develop plans for dynamic technological innovation, equipment updates, and investment modifications, continuously improving the efficiency of the production system. Monitor and analyze supply chain data, identify potential issues, and propose improvement recommendations. Regularly compile and report on supply chain operations to management.

- Fully responsible for controlling production costs, implementing cost control measures to reduce operational expenses and enhance profitability. Participate in the annual departmental budget preparation, ensuring that supply chain expenses remain within budget.

- Coordinate effectively within the department and with other departments, working closely with sales, production, and quality assurance to ensure smooth information flow. Support headquarters' requirements by providing various logistical services to sales managers, assisting in new business market development, and maintaining good relations with relevant government departments.

- Strictly adhere to company safety management requirements and execute safety regulations, ensuring that supply chain activities comply with health, safety, and environmental standards. Organize HSE training to enhance employee safety awareness.

Requirements

- Minim Bachelor's degree or above in logistics, supply chain management, electronic information engineering, or related fields preferred.

- At least 8 years of supply chain management experience, must including 3 years in the lubricant or chemical industry.

- Familiar with lubricant processing equipment and machinery use and maintenance. Knowledge of quality systems such as ISO 9001, IATF 16949, ISO 14001, and ISO 45001, and proficiency in production management systems like ERP or SAP.

-Ability to production, and allocation processes; strong logic and planning capabilities; high proficiency in data analysis, forecasting, and summation; strong decision-making skills with the ability to work under pressure.

- Excellent organizational coordination skills, good communication, negotiation, and interpersonal skills.More than 3 years of experience in managing a team of 15+ people preferred.

- Understanding of government regulations related to HSE management and awareness of HSE risks in factories, with emergency response capabilities.

- Good written and verbal communication skills in both English and Chinese, needs communicating with Chinese-speaking suppliers and customers.

- Strong sense of responsibility and teamwork spirit, able to adapt to a fast-paced work environment.

Your Career

We are looking for a highly experienced distribution manager to join our JAPAC Go-To-Market Shared Services team. You will play a key role in elevating our engagement with strategic distributors in the JAPAC region. Your work will help us strengthen partnerships, define strategies, align priorities and ensure plan execution across sub-regions, with the ultimate outcome to accelerate our commercial segment revenue booking growth in JAPAC.

Your Impact

• Develop, plan and implement strategies (volume and value) to achieve revenue growth targets and enhance profitability
• Develop co-sell execution tactics, lead partner pipeline reviews and coach and challenge partners to transform their plans and strategies around sales and consumption - You will facilitate collaboration between the partners' sales team, and other relevant teams to overcome obstacles, compete, and create deal proposals to meet consumption and key revenue targets - You will work with your distributors on their top opportunities
• Responsible for your distributors’ overall performance and accountable for keeping a regular rhythm of connection at executive, and sales and delivery team levels, to identify and resolve blockers in execution, as well as accelerate performance - You will drive adoption, usage and performance of key programs and investments applicable to your partner, that contribute to sales and consumption with end-customers - You will be responsible for creating correction of error plans when execution is below expectations
• Build and maintain a trusted-advisor relationship with C-suite leaders of complex partners and will align partners’ priorities, strategies, and goals with PAN’s to build mutually beneficial account plans to achieve strategic alignment and drive growth
• Lead the integration of skills, capability, and capacity plans for your distributors utilizing the right mix of sales and tech training to increase the partners' capabilities - You will enable partners to build high-impact PANW offerings and practices which grows partner’s business and delivers cloud consumption and digital transformation
• Collaborate with sales and marketing teams to develop and execute successful campaigns and programs
• Develop strong relationships with key distributors to drive business growth and foster increased customer loyalty

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

We are looking for a Senior Manager/Manager - Supply Chain & Freight to manage Cogent Integrated Supply Chain Pte Ltd. This position will be for candidates who have strong supply chain & freight forwarding experience, rich client base and ready to head the business unit to bring it to greater heights.

Responsibilities:

1. Report to the General Manager and assist him to manage the supply chain and freight operations in the company.

2. Responsible for P & L of the entire supply chain and freight operations.

3. Build a network with sea and air Carriers.

4. Work on RFQs / tenders.

5. Build strong relationship with existing clients.

6. Identify new sales leads to increase business in supply chain and freight.

7. Develop and implement sales strategies to meet revenue targets.

8. Work with the various departments within the Group to ensure that customer requirements are met.

9. Stay updated in industry trends, carriers and market conditions.

10. Execution plans assigned by the General Manager.

Requirements:

1. At least 5 years relevant experience in supply chain and freight

2. Able to lead a team

3. Good communication skills

4. Committed and target oriented

5. Only candidates with relevant operations experience need apply

Others:

1. 5-day work week

2. Comprehensive insurance benefits – Hospitalization & Surgery, Persona Accident and Work Injury Compensation

3. Daily meal subsidy

4. Medical and dental benefits

Responsibilities:

Commercial Business Partnering

• Set up / train Malaysia Supply Chain Operations, Build forecasting / ordering process for SG agency brand and international market.
• Collaborate with respective markets commercial/finance leader to understand business needs and requirement to support business growth
• Points of escalation on overall Supply Chain serviceability to commercial team, and lead work-around with SC team / 3PL / MFG to resolve issues
• Lead and drive healthy inventory with commercial / Production Planning / 3PL / W&D to deliver revenue and Cost to deliver

Integrated Business Planning

• Implement Pre-S&OP deployment with commercial team, S&OP with upstream /extended supply chain teams, and transforming into Integrated Business Planning (IBP)
• Conduct Monthly Planning / IBP

Supply and Demand

• Drive the demand management process consistent with SKU class and demand planning process guidelines in all markets
• Lead and drive target inventory with commercial / manufacturing / procurement / Warehouse and Distribution at most efficient overall cost to the company
• Establish process / drumbeats to facilitate information sharing to increase visibility, to reduce lead time, variability and disruption in the end-to-end Supply Chain.
• Lead initiatives across markets with quantitative and qualitative analysis to optimize the cost and efficiency of Pokka end-to-end Supply Chain; in alignment with GROUP SCM
• Lead SKU rationalization project with commercial team
• Collaborate with R&D, sales and marketing, not limited to NPI launch and aging

Replenishment / Inventory Management

• Responsible to ensure FG replenishment from PMY/PAM/PSM/OEM is on-time to meet demand
• Responsible for achieving optimal group inventory turns for finished goods, in order reduce working capital requirements and external warehousing costs
• Drive reduction in inventory disposal.
• Develop system to manage pallet rental to minimize loss (PKM).

3PL Management / Warehouse and Distribution

• Collaborate with SG Warehouse and Distribution, manage Malaysia’s 3PL to ensure day to day operations run smoothly and KPIs is achieved to meet customer expectations
• Manage an efficient and cost-effective PKM / PK transportation network

People Management

• Coaching team members in daily task / project / initiatives execution
• Building talent pipeline and HIPO team

Requirements:

Education and Experience

• Minimum University degree in Supply Chain Management, Logistics or equivalent.
• Min 10 years of relevant experience, preferably from FMCG environment.

Professional Qualifications

• Preferably with relevant professional certifications like APICS CSCP.

Aptitude and Skills

• Passionate to problem solve, fixing and dare to lead the change with mastery
• Demonstrate analytical, interpersonal and team skills
• Good business acumen to optimize supply chain value-chain to deliver business goals
• Demonstrate strong leadership capabilities and ability to work optimally in a diverse environment
• Fast learner

The role

As the Supply Chain & Procurement Manager APAC, you will play a pivotal role in managing the interface between corporate and local teams within our Jungheinrich Parts network. You will be responsible for optimizing our regional stock infrastructure, enhancing service levels, and ensuring cost efficiency across our supply chain operations.

What you'll be doing:

• Act as the regional liaison between corporate and local teams, focusing on stock infrastructure, portfolio management, and service level enhancement.
• Lead local spare parts teams in a matrix structure, driving collaboration and efficiency.
• Provide analytical insights and advice to improve local parts stocks and availability.
• Analyze freight solutions for spare parts to identify consolidation and cost-saving opportunities.
• Manage and execute 3PL tenders to streamline processes and promote regionalization.
• Develop and implement operational and strategic logistics controls for spare parts.
• Collaborate with headquarters to enhance the performance and capacity of regional distribution centers.

What we look for:

• A minimum of 5 years of relevant experience in supply chain, procurement, international tenders, and logistics in an international business environment.
• Proven expertise in managing supply chain projects and leading cross-functional teams.
• Strong analytical abilities and experience in handling data to support decision-making.
• Excellent communication and interpersonal skills, with a team-oriented mindset.
• A proactive and organized approach to problem-solving in fast-paced environments.
• Proficiency in English; additional languages are a plus.
• Willingness to travel across the region as needed.

Job Description:

• Lead SCM process by providing market insight and outlook, business update and opportunity optimization.
• Day-to-day customer service activities and supply chain management - Responsible for managing daily customer service operations and manage entire supply chain process from procurement to distribution to ensure timely and cost-effective delivery of products.
• Demand Planning - Work closely with sales and marketing teams to forecast demand accurately.
• Production Planning - Collaborate with Operations team to develop production schedules and optimize the production planning that align with demand forecasts.
• Inventory Management - Lead the team to implement robust inventory control measures to maintain optimal stock levels. Monitor and analyze inventory turnover, taking proactive measures to prevent shortages or overstock situations.
• Logistics Coordination - Supervise & Coordinate logistics activities, including transportation, shipping, and customs clearance. Optimize transportation routes and methods to reduce costs and enhance efficiency.
• Relationship Management - Build and maintain strong relationships with local and overseas suppliers. Develop good vendor management with warehouse personnel for effective inventory control.
• Licensing - Manage all license requirements for Import/Export & transportation with compliance to Government Authority of Singapore.
• Collaboration and Communication - Work with product management team to review product specification/technical data. Collaborate with quality control teams to ensure that all products meet industry standards and customer specifications.
• Continuous Improvement - Identify opportunities for process improvements within the supply chain, formulate the strategies and action plan, implementing best practices to enhance overall efficiency.
• Perform any other ad hoc tasks assigned by Management.

Job Requirements:

• Degree in Chemistry / Chemical Engineering or any Engineering filed.
• At least 8 Year(s) of working experience in the SCM or related field is required for this position.
• Preferably with related experience in Chemical.
• Excellent written and spoken communication skills.
• Hands on experience in using Microsoft Navision system and strong in Microsoft Office, especially Excel would be an advantage.
• Experienced in ISO 9001, 14001, 45001.
• Ability to prioritize work-load, make systematic and logical decisions under pressure.
• Possess an entrepreneurial ‘can do’ mindset, able to work in a start-up environment.
• Possess excellent interpersonal skills, strong problem-solving skills and sense of ownerships.
• Willing to travel if required.

Main Responsibilities:

• Liaising with customer or agents for the air freight / sea freight operation and customer service matters

• Support / co-ordinate with customer service team and sales team in searching for the contractor’s cost for

trucking / shipping liners / airliners etc.

• Complete documentations including billing invoice.

• Full operations handling on Air & Ocean freight’s import / export

• Input all the air freight / sea freight shipments data / billing into Operational System

• Assist sales team with operations and quotations

• Complete documentations and operations on Air & Ocean freight, such as permit application, shipment data,

billing and other operations.

• To achieve objectives by developing sales action & review

• Maintain and develop a customer base.

• Handle customer enquiries, provide assistance to meet their requirements, and follow-up in the sales lead.

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any discipline.

• Required language(s): English & Mandarin.

• At least 3 Years of sales experience in the Logistics/Shipping/Freight Forwarding industry.

• Good negotiation with strong communication and interpersonal skills.

• Sales focused with strong abilities to develop good customer relations.

Job Responsibilities

• Manage specifically all SG operations as applicable to QSTAT requirement ensuring compliance to all agreed company policies, procedures and pricing structures.
• Develop and implement customer focused operational policies and procedures.
• Ensure the achievement and maintenance of agreed operations / CS service levels and standards.
• Liaise with company senior management to support and implement growth strategies.
• Manage and distribute weekly / monthly and quarterly reporting to the senior team specific to SG activity.
• Work with the network team to enhance, develop and implement growth strategies to improve quality of service, productivity and profitability within SG.
• Ensure budget requirements are met as applicable.
• To manage the training of all applicable designates & service partners ensuring their ability to manage all tasks.
• To ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.

Job Requirements

• Minimum 5 years Experience within a Specialist (Biopharm) Courier organization to a supervisory / manager level.
• GDP Training and Qualifications specific to transportation.
• Industry Management / Industry Experience ensuring ability to meet all tasks / responsibilities listed above and with qualifications as noted below.
• Experienced Apple Mac user and with Apple Mac software.
• Global working experience – at minimum having working experience of at least 1 year in either/both UK / US
• Specialist (Biopharm) Courier Operations & Network Management experience.
• Full knowledge and experience of NFO and time critical logistics operations essential.
• Excellent understanding of Specialist Courier / Freight Operations including Import / Export / Warehouse & Transport.
• Excellent understanding of Regional & World Geography. Specific knowledge of Clinical Trial Logistics to include: - Temperature Controlled Shipping and packaging.
• Clinical Trial Courier Operations and client set up.
• Broad understanding of regulatory requirements specific to Clinical Trial Logistics.
• Reverse logistics.
• Excellent negotiation and problem solving skills.
• Teamwork skills and strong self-motivation ability.
• Good numeric / financial ability.

Job Description:

• Analyse and Optimise Operations: Review and interpret operational data to identify issues and provide solutions that enhance service levels, efficiency, and overall process flows within the end-to-end operations, from product listing to final delivery. This includes monitoring delivery schedules, optimizing route planning, and ensuring timely fulfillment of customer orders.
• Report Preparation and Monitoring: Develop and prepare regular statistical reports, including performance reports, productivity reports, and issue-specific reports (e.g., lost or delayed orders) to monitor and evaluate operational performance. Analyze data trends to forecast delivery needs and production demands.
• Process Improvement: Conduct reviews of standard operating procedures (SOPs) to streamline and automate operations, particularly in production workflows and delivery processes. Aim to improve efficiency, reduce bottlenecks, and ensure that production outputs align with delivery schedules and customer expectations.
• Loss Prevention: Identify and analyze areas for improvement in addressing top losses, including production inefficiencies, delivery delays, and supply chain disruptions. Propose and implement actionable solutions to minimize operational risks and financial losses.
• Collaboration: Work closely with internal stakeholders, including production teams, logistics, and sales departments, as well as external stakeholders like suppliers, 3PL providers, and customers. Ensure seamless coordination between production output and delivery schedules. Foster strong relationships with suppliers to ensure timely procurement of materials and efficient inventory management.
• Project Management: Collaborate with stakeholders to identify project opportunities, compile quantitative business cases, and support project approvals and implementation. Oversee projects related to production scaling, delivery optimization, and supply chain integration.
• Complaint and Issue Resolution: Manage an internal team dedicated to investigating Level 2 customer complaints, non-conformance issues, and delivery failures. Ensure timely resolution, implement corrective actions, and develop preventive measures to avoid future occurrences.

Requirements:

• Educational Background: A degree in Operations Management, Supply Chain, or a related field is preferred.
• Experience: 3-5 years of experience in operations, change management, project management, logistics, or supply chain roles, with a focus on production and delivery operations.
• Problem-Solving Skills: Ability to apply problem-solving methodologies, including root cause analysis and preventive measures, to develop corrective action plans.
• Process Development: Experience in developing and documenting new and existing business processes, particularly in production and delivery operations, to identify improvement opportunities.
• Proactivity and Responsibility: A proactive and responsible individual capable of working independently in a fast-paced environment.
• Data Analysis Skills: Proficiency in SQL for data extraction and pattern analysis, alongside strong skills in Microsoft Office tools, particularly Excel.
• Hands-On Approach: Willingness to engage directly with stakeholders, 3PL providers, and production teams on the ground to implement process changes effectively.
• Communication Skills: Strong communication and persuasive skills to drive change across all levels of the organization, including liaising with suppliers and external partners.
• Flexibility and Adaptability: Ability to take high-level instructions and develop a detailed approach to analytical assignments, adapting to changing circumstances.
• Mobility: Willingness to work across multiple sites in Singapore, as required.

Position Title: Assistant Manager - Project & Process Improvement

Responsibilities:

• Identify area for improvement within operational process
• Initiate process improvement project for better productivity and efficiency
• Develop costing file to determine budget, resource, and profitability of new business quotation
• Responsible for new project scoping and migration, mapping with customer for new or changed business requirements
• Provide performance and management reports to customers
• Meet project KPI, example billing accuracy and meeting timeline
• Responsible for Asset Management (Weasel, ASRS, GTP & Future Automation)
• Perform analysis, trending and reporting of operational data to generate insights for continuous process improvement
• Support Operations Manager to review inventory management and cycle count plan, assist Operations Manager with stock variances reconciliation investigation to prevent recurrence if discrepancy is related to operation process flow
• To carry out tasks assigned by immediate superior
• Comply with the requirement set in Quality Management System; FSC CoC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry

Requirements:

• Min Diploma in Logistics / Supply Chain or equivalent
• 3 years of relevant experience in warehousing or logistics operations
• Proven experience in leading cross-functional teams and managing complex projects
• Excellent communication, presentation and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple projects similtaneously
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Certification in Lean, Six Sigma, or similar process improvement methodologies is preferred.

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

Remuneration:

• $5,000 - $8,000 with AWS and Variable Bonus

Responsibilities:

• Lead and manage the export shipping team by planning and implementing strategies and initiatives to ensure continuous improvement in both service and transit time performance.
• Collaborate closely with the Executive Chairman and Joint CEO to serve new and existing customers.
• Work with the Import Shipping Manager to set the shipping department’s KPIs.
• Lead and manage ISO9001 records.
• Train and improve the quality of work produced by the export shipping team.
• Stay well-versed in import and export operational and customs processes; monitor and ensure all customs permit declarations comply with Singapore Customs Regulations and those of other countries (e.g., Japan, Korea, Malaysia, Philippines, Middle East, Bangladesh, etc.).
• Manage vendors, including contractors, hauliers, transporters, and other business-related vendors.
• Negotiate the best freight rates offered for shipment routes by forwarders and handle vessel bookings.
• Manage and prepare the complete set of shipping documents (invoice, packing list, bill of lading, certificate of origin, customers’ required certificates, insurance policy, beneficiary’s certificate, bank draft, bank schedule, and other required documents) ensuring they are legalized.
• Manage and prepare the full set of shipping documents based on Letters of Credit.
• Work closely with new and existing customers to develop and provide feasible logistics solutions.
• Handle inquiries, complaints, and disputes from customers and/or shipping lines and manage shipment-related internal communications.
• Oversee daily operations and transactions in the forwarding area.
• Liaise with the quality team and relevant statutory authorities for inspections.
• Prepare and manage sales contracts, forecasts, and reports, and analyze all reports.
• Plan and monitor shipment activities.
• Issue sales contracts and work orders.
• Negotiate extensions of free time with shipping lines.
• Verify bills on warehousing loading charges and production packing costs.
• Perform ad-hoc duties/tasks as assigned by the company.

• Bachelor’s Degree or Diploma in Purchasing, Supply Chain, Logistics, or a related field.
• Minimum of 5 years of relevant managerial experience in manufacturing or a related industry.
• Proficient in Microsoft Office applications and other relevant software (e.g., Navision).
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• A dynamic team leader with a positive working attitude, capable of organizing and leading a small team to achieve business excellence.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Job Responsibilities:

• Lead,coach and manage a team of delivery personnel, ensuring compliance with company rules and regulations.
• Ensure smooth daily operation and timely delivery of goods.
• Plan, organize and coordinate staff deployment and delivery activities across the group of companies.
• Conduct thorough analyses of logistics activities to optimize cost-effectiveness and efficiency.
• Maintain metrics, analyze data, and implement improvements to enhance logistics systems and processes.
• Collaborate with cross-functional teams and logistics partners to ensure timely deliveries to customers.
• Recruit, train, and supervise the delivery team, providing effective leadership and guidance.
• Maintain and update route plans and provide monthly reporting of fleet management.
• Conduct daily or weekly safety toolbox meetings to ensure the team follow SOP and adherence to safety standards and regulations.
• Evaluate performance metrics and implement improvements to enhance efficiency and customer satisfaction.
• Monitor compliance with quality control and assurance standards for all areas of fleet management.
• Cultivate and maintain strong relationships with vehicle leasing companies and third-party service providers for long term business partnerships.

Job Requirements:

• Minimum Diploma or Degree in Logistics management or related field.
• At least 5 years of relevant experience, including a minimum of 3 years in a managerial role.
• Strong expertise in fleet management and operations.
• Demonstrable leadership and staff management abilities.
• Proficiency in standard logistics software.
• Fluency in both English and Chinese to facilitate effective communication across all levels of staff.
• Excellent analytical, problem solving and organizational skills.
• Experience in handling the food products industry is a plus.

Job Descrption

• Visit & service existing & potential customers.
• Follow up on new leads and referrals resulting from field activity.
• Prepare quotation, presentations, proposals, Sales Contract or Performa Invoice / Export Notification for shipment.
• Attend to customers’ enquiries & resolve customers’ concerns.
• Ensuring outstanding orders are cleared within time frame.
• Liaise with respective departments and ensure prompt delivery
• Monitor the stock movement from warehouse to customers & shipment into Warehouse / Terminals. 8. Prepare weekly reports
• Any other duties as assigned by Superior

Requirements

• Degree in Business or Management
• Minimum 5 years of relevant experience in export

Job purpose is to build and drive Supply Chain Excellence through strong end-to-end project and process management within the specific performance unit (PU) Supply Chain, OTC and Customer centric projects. Develop competencies in the specific performance unit (PU) supply chain and execute projects in close collaboration with Sales, Key Customers and other relevant partners in the supply chain. Ensure Customer satisfaction and alignment on Supply chain performances.

Key Responsibilities:

· Drive Customer specific supply chain (SC) improvements and projects

· Drive and execute Customer differentiated SC offerings projects to reduce lead time (VSM and logistics improvements) and improve quality.

· Initiate and drive improvements projects and change management in the Supply Chain to increase delivery and quality performance and ultimately Customer satisfaction.

· Support Sales, Product Management and Key Accounts in translating the Customer tailored solutions into our Supply Chain

· Supply Chain Services definition and implementation

· Build competencies within the organization and act as an interface to GSC functions.

· Drive all kind of supply chain projects aiming at delivering customer satisfaction and/or reduce inventory.

· Participate in and drive divisional OTC related projects.

· Monitor process KPIs and drive excellence within supply chain

· Customer escalations and Delivery red alert handling

Minimum requirements:

· Bachelor’s Degree or above in Business or Economy

· Minimum 5 years working experience in Supply Chain Management in Multinational Companies

· Business understanding and a global mind-set

· Excellent in English

· Knows how to apply supply chain and logistics concepts for E2E supply chains

· SIOP / S&OP knowledge

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience 
• Serve as the main point of contact for customer queries / problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineeering design drawings and align within project scope
• Work with planners and PM's and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report on supplier and forwarder performance to agreed SLO's, risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and / or damanges and provide root cause analysis
• Support RFI / RFQ processes and benchmarking
• Manage regional and local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience
• Serve as the main point of contact for customer queries/problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineering design drawings and align within project scope
• Work with planners and PM’s and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
• Monitor and report on supplier and forwarder performance to agreed SLO’s,  risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and or damages and provide root cause analysis
• Support RFI/RFQ processes and benchmarking
• Manage regional and  local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and  apply new knowledge to improve processes

Job Info:

Job Info:

• Salary: Basic from $3000 - $7000
• Working Hour: 5.5 Days; Monday - Friday (9 am - 6 pm), Saturday (9 am - 1pm)
• Location: Alps Avenue (East)

Job Scope:

• Air Export Processes: Efficiently manage all activities related to air export processes and associated tasks
• System Proficiency: Familiarity with SysFreight and CCN systems is preferred
• Documentation Preparation: Prepare and execute airwaybills for various types of cargo, including general, dangerous, and perishable goods. Create export documents such as cargo acceptance checklists, cargo security certificates, indemnity letters, and airline labels
• Cargo Handling: Ensure all export cargo is properly marked and labeled before transfer to airlines. Provide accurate and timely instructions to cargo handlers for cargo transfer
• Customs and Compliance: Submit export cargo clearance permit details to the customs permit declarant. Handle Customs Permit Declarations in compliance with regulations and guidelines
• Billing and Data Management: Manage the complete billing process, ensuring deadlines are met. Maintain accuracy in data entry and updates
• Communication: Send pre-alerts to shippers and overseas agents. Attend to customer inquiries via email, respond promptly to complaints, and provide solutions or assist with recovery actions
• Team Leadership: Lead, manage, and develop the Air Freight Team
• Shipping Documentation: Prepare shipping documents and handle customs declarations and Tradenet operations
• Operational Efficiency: Ensure smooth operations and good customer service. Follow up on shipment status and provide updates to agents and clients. Plan for the collection and delivery of shipments with contractors to meet shipping deadlines
• Customer Payments: Ensure all COD customer payments are collected prior to releasing the bill of lading or delivering to customers
• Job File Management: Close all job files promptly to meet month-end closing deadlines
• Customer Relations: Maintain good relations with customers and ensure high-quality customer service
• Profitability: Ensure business profitability with regular reviews with management. Source freight quotations and support the pricing team in business development
• Official Duties: Perform any other duties assigned by management. Provide timely feedback to customers on freight status and ensure timely creation and updates of specific customer SOPs
• Reporting: Prepare and submit reports as required. Build good business rapport with both external partners and internal customers
• Oversee air import operations

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We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147