Total 20,871 Others/Any level Transportation / Logistics job vacancies

Our client is from Oil and Gas industry. They are looking for a Maintenance Scheduler (E&I) to assist their team for the next phase of their business. They are located in West.

Duties:

• Plan and schedule daily maintenance tasks for Electrical & Control assets.
• Coordinate with Mechanical, HSSE, Production, and Jetty Operations teams on work requests and permits.
• Liaise with authorities for natural gas equipment maintenance approvals.
• Coordinate with external vendors and contractors for site surveys and work execution.
• Ensure validity of Method of Statement and risk assessments.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 5 to 8 years of E&I experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is leading player in the FMCG industry. They are looking for a Supply Chain Planner to assist their team for the next phrase of their business. They are located in the West are – easily accessible.

Job Responsibilities

• Monitor daily operations and coordinate with 3PL warehouses to resolve inbound and outbound issues.
• Coordinate special operations with 3PLs, like transloading, to optimize goods movement.
• Start outbound order processing with 3PLs based on demand and logistics plans.
• Investigate and report damaged goods incidents.
• Advise logistics planners on products to be returned to a site based on stock needs, optimizing storage space and product mix.
• Maintain and update the emergency distribution plan.
• Develop detailed demand and capacity forecasts for goods.
• Create weekly resource forecasts based on stock arrival schedules and rotation strategies.
• Produce weekly forecasts on site utilization rates to predict when a site will reach full capacity.

Job Requirements

• Minimum 2 years of experience in logistics or supply chain management, focusing on warehouse operations or stockpile management.
• Strong understanding of 3PL operations and best practices.
• Excellent analytical and problem-solving skills.
• Proficient in spreadsheet software (Excel preferred) for data analysis and forecasting.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a leading player in food service industry. They are looking for a Delivery Driver to assist their team for the next phase of their business. They are located in North.

Duties:

• Manage delivery orders and invoices for specific routes.
• Inspect and load goods onto the vehicle, ensuring proper handling.
• Lift and transport up to 20kg of items, including pre-packaging of products.
• Collect payments when required.
• Communicate effectively with customers and internal teams (Sales, Customer Service, Operations).
• Maintain the cleanliness and upkeep of the delivery vehicle.

Requirements:

• Posses valid Class 3/4 lisence

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

• Email address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No: 19C9682
• EA Reg. No. R23118456 (Law Yi Xin)

Are you a skilled mechanic with experience in servicing and repairing heavy vehicles such as Tipper Trucks? We are currently hiring Senior Workshop Mechanics for Heavy Vehicles to join our dedicated team. You will have the opportunity to grow professionally and contribute to the success of our workshop.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Vacancies open to drivers with Singapore Class 3 and 4 driving licence

Load Goods from PSA Terminal Gate to Gate

• Map out driving routes ahead of time to determine the most expedient trip
• Pick up Materials frrom the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist clients with loading and unloading
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road as needed
• Answer clients’ questions about the area and local places of interest
• Ensure the car seats are clean and comfortable for all riders
• Schedule regular car service appointments and report any issues
• Book wash and detailing services to maintain interior and exterior cleanliness of the car

Industry/ Organization Type: Logistics

Working Location: Across Singapore

Working Hours: 5.5 days (Mon-Fri, 8:30 AM - 6 PM; Sat, 8:30 AM - 1 PM)

Key Responsibilities

Loading & Unloading of material/products

Delivery of goods to the customer

Any other ad-hoc duties assigned

Must possess Class 3 and 4 Driving License

Able to work as a team in a fast-paced environment

All races welcome

Must work Night shift if need

Must need Psa Port License

Job Description & Requirements

We are looking for night shift driver to deliver goods to our work site ; she/He shall

- Familiar with singapore road and regulation;

- Must assist for loading and unloading of goods;

- Follow routing as assisgn and ensure accurate delivery, mostly in night.

- Strong to carried goods at 25KG to 50KG, Hard Working, responsible, and good temper controlling.

Job Responsibilities:

• To drive the Company’s truck for the collection and transportation of waste.
• To assist in the collection of waste from clients’ premises.
• To ensure that the containers/bins are properly secured/lashed to the truck, before driving off.
• To assist in the unloading, segregation, and storage of the waste.
• To comply with all Traffic rules, and to practice safe driving habits while driving the Company’s trucks.
• To comply with all anti-littering laws and to this end, ensure that proper containers/bins are used to hold the waste, for safe transportation.
• To perform daily maintenance of the Company’s trucks.
• In discharging the above duties, adhere to all Warehouse Safety Rules, and observe safe work practices.

Requirements:

• Possessing a Class 4 or 5 driving license
• With hook-lift trucks with roll-on container experience preferred.

Class 3 Driver

Job Detail:

• Basic up $2,200 (Subject to the experiences)
• OT + VB
• 5 day work week, 9am – 6pm (Mon-Fri)
• Ubi

Job Scope:

• To make delivery as per routing provided by Assistant Supervisor
• To check & ensure number of packages are picked up accordingly to record sheet
• To check physical against supporting D/O & acknowledge with proper handover to shop floor
• To check & receive transferred product per record book provided by outlet
• To check & record transferred product and handover to designated location
• To ensure company vehicle is upkept in good condition
• Any additional tasks assigned as and when by Superior

Job Requirements:

• Able to carry up to 25kg as products can be heavy
• Vehicle not able to drive home
• Class 3 driving license with good record

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 1 year contract (Extendable 5+5 Years)
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Role:

Customer Service Officer [Freight / Shipping]

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Role:

Logistic Executive (Construction)

• Singapore Based (Changi Navel, Project Office nearby Lavender MRT)
• Project contract based (estimated 27 months until project completion)
• 6 Days work per week (8am to 5pm)
• Salary: $2500 to $3500 (depends on experience)
• At least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.
• At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Vacancies open to drivers with Singapore Class 4 driving licence

Load Goods form PSA Terminal Gate to Gate if need

• Map out driving routes ahead of time to determine the most expedient trip
• Pick up clients from the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist clients with loading and unloading Also
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed

Industry/ Organization Type: Logistics

Position Title: Class 4 Driver

Working Location: Across Singapore

Working Hours: 5.5 days (Mon-Fri, 8:30 AM - 6 PM; Sat, 8:30 AM - 1 PM)

Key Responsibilities

Loading & Unloading of material/products

Delivery of goods to the customer

Any other ad-hoc duties assigned

Must possess Class 4 Driving License

Able to work as a team in a fast-paced environment

All races welcome

Must work Night shift if need

Must need Psa Port Licence

Key Account Manager | Ocean Freight Manager | Up to $6k | Changi

Basic Salary: $5,000 – $6,000 per month (depending the working experience)
Working hour: Mon to Fri 8:30am to 6pm
Working Location: Changi Airfreight Centre

Job Scope:

You will report to the Branch Manager and will lead a team of ocean freight personnel.

• Manage and coordinate the day-to-day operations of the ocean freight department and resolve any operational-related problem.
• Lead and supervise the Ocean operation team, ensuring high levels of customer satisfaction.
• Develop and maintain relationships with shipping lines, port operators, and other key stakeholders.
• Negotiate pricing, services and terms with the approved vendors and co-loaders, to max monthly Ocean GP.
• Coordinate and negotiate with other company oversea stations.
• Participate in existing and new RFQ or any bidding projects when need.
• Implement process improvements to enhance operational efficiency and service quality.
• Monitor industry trends and regulatory changes affecting ocean freight operations.
• Prepare reports and analyses on department performance for upper management.
• Ensure compliance with all international trade and shipping regulations.
• Support Ocean Business Development and Trade Lane Management.
• Other assignments by management if any.

Requirements:

• Tertiary Education, with freight forwarding (FCL/LCL) experience
• Minimum 5-10 years work-related experience in Ocean Freight Procurement.
• Experience in Tariff management and Tender management
• With Team Leader experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

We are looking for Supply Chain Planner to be outsourced to our clients from the healthcare industry.

Job Description:

• Commit to fulfilling sales orders, track daily shortages, and implement effective recovery strategies to resolve issues.
• Manage the replenishment of stock across designated counties and sites.
• Follow up on material shortages and submit allocation plans as needed.
• Monitor inventory trends and compare production output with planned targets.
• Implement supply, ramp-up, and phase-out plans effectively to ensure smooth transitions and operational efficiency.

Requirements:

• 2 to 3 years of experience in Supply Chain Management, Planning, and Logistics within a fast-paced multinational manufacturing environment.
• Diploma or Degree in Engineering, Supply Chain, or a related field.
• Proficient in using ERP systems and analyzing work processes.
• Knowledge of freight, transportation, and customs regulations is a plus.
• Advanced skills in MS Excel.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Seafreight Export Executive to join their seafreight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Ensure timely and accurate ocean freight movement while adhering to service standards and local regulations.
• Manage communication with customers, vendors, and internal stakeholders regarding shipments.
• Address service issues proactively by providing follow-up and problem resolution for customers.
• Generate invoices and verify shipment-related charges within KPI timelines.
• Participate in projects focused on improving internal and external business processes.
• Perform tasks that add value to customer operations and adapt to process changes.
• Ensure customs declarations comply with Singapore regulations and procedures.
• Create and manage documentation for ocean exports.
• Oversee a team and ensure efficient execution of shipments according to ISO procedures.
• Maintain timely responses to customer inquiries and ensure proper documentation in the Transport Management System (TMS).

Requirement:

• Nitec and above.
• Minimum 1-4 years of working experience in the sea freight industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Basic Job Details

• 5.5 Days / Week, Mon-Sat (Flexible Off-Days)
• 9am to 6pm
• Class 3 or 4 Driving License is required
• Having mover experience is a bonus

Salary Details

• Basic: $2,000 - $2,500 (before CPF)
• Commission: Up to $2,500
• Petrol is covered by company
• Parking is covered by company
• Vehicle can be driven home

Job Description:

• Provide chauffeuring services for the Chairman, ensuring safe and timely transportation.
• Execute errands as directed by the Chairman/ Admin Manager.
• Maintain vehicle cleanliness and hygiene.
• Perform daily maintenance, including checking and topping up petrol and water.
• Arrange vehicle inspections, road tax renewals, and servicing.
• Perform any additional ad-hoc duties, including administrative tasks.

Job Requirements:

• Valid Class 3 driving license with a clean traffic record.
• Strong safety awareness and driving skills.
• Minimum 5 years driving experience, with at least 3 years as a Personal Driver.
• Proficiency in Mandarin and English.
• Punctual with strong time management skills.
• In-depth knowledge of Singapore roads and traffic regulations.
• Willing to work overtime, late hours, weekends, and public holidays.
• Integrity and ability to maintain confidentiality.
• Positive attitude, strong work ethic, and reliability.
• Immediate availability is a plus.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Senior Freight Planning Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee smooth and compliant export operations, ensuring all procedures are followed.
• Coordinate and manage the entire export shipment process, including space planning and booking with carriers.
• Develop, implement, and review export freight processes for continuous improvement and efficiency.
• Proactively prevent service failures and manage recovery efforts resourcefully.
• Ensure accurate and timely shipment coordination with various departments to meet customer requirements.
• Serve as the main contact between carriers and the company, handling complaints and monitoring contract space fulfillment.
• Analyze operations to recommend and implement corrective actions, enhancing service quality.
• Monitor and review quality costs, and ensure compliance with customer requirements.
• Follow up on shipment inquiries and tracing issues with airlines, maintaining clear communication.
• Delegate tasks effectively and assist the Freight Planning Assistant Manager as needed.

Requirements:

• Min Diploma
• Min 2 years airfreight operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Position Title: Truck Driver
• Working Location: Geylang Bahru
• Working Hours: 60 hours per week
• Duration: Permanent

Key Responsibilities

• Hold a Singapore Class 3/4 driving license and have clear driving experience.
• Follow company regulations and work hard.
• Safely transport workers, products, and materials to and from specified locations on time.
• Assist with loading and unloading materials.
• Ensure the company vehicle is parked properly to avoid fines or towing.
• Keep the company vehicle clean and maintained with regular washing and servicing.
• Report any accidents or vehicle damage to management.
• Have experience in logistics company
• Be familiar with Singapore routes.
• Able to work OT

Key Duties & Responsibilities

• Chauffeur the Company's Director, family members and/or anyone as required
• Maintain the cleanliness and neatness of the cars at all times (both interior & exterior).
• Ensure that safety & comfort are always a priority
• Running errands for the Director and family members
• Maintain the vehicle on a regular basis to ensure good working condition
• Scheduling vehicle maintenance and reporting damages when needed
• Undertake any other ad-hoc duties when needed

Job Requirements

• Possess a record free driving license and practice excellent and safe driving habits
• Familiar with Singapore roads
• Able to work 5.5 days in a week
• Able to work overtime when necessary
• Punctual, responsible, honest and polite
• Friendly personality, well-mannered, mature and self-discipline

Job Type: Full-time & Permanent

Benefits:

• Good Variable Bonus

Work Schedule:

• Flexible hours
• Weekend availability

Experience:

• Personal Driver: 3 years (Required)

License/Certification:

• Class 3 Driving Licence (Required)

Work Location: In person

Job Description

• Care for cargo - Check Station Metrics Widget; Check LCM (Life Cycle Monitor) – ensure On-time performance against customer promise.
• Accepts all booking orders (from customer or overseas office) and processes them for handover to Operations.
• Acts as key contact for allocated customers – Own the customer, quality, gross profit.
• Stays informed on shipment and exception status for allocated customers.
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Handles customer enquiries.
• Builds partnership and respond promptly - Takes and handles any customer complaints/feedback; solves customer complaints or assigns tasks to other functions
• Participates in joint Sales visits if necessary.
• Offer innovative solutions through upselling
• Passes on leads to Sales.
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
• Collaborates closely with Export Operations, Freight planning team and other departments for smooth handling of shipments and continuous updates.
• Escalates issues, if required.

Requirements

• Diploma/ Degree with 1-3 years of relevant experience
• Knowledge in freight forwarding/ logistics industry preferred