Total 5 service centre manager job vacancies in sgp singapore

SUMMARY ROLE/RESPONSBILITY

This role requires a broad level of experience and understanding of strategic sourcing of Logistics service (i.e. transportation, warehousing, brokerage, crating and packaging), supply chain management, 3rd party logistics, warehousing best practices, transportation management, crating/packaging, contract management, reverse logistics, service parts logistics, and key supplier relationship management.

This role reports directly to the Senior Manager, Global Logistics & Packaging Commodity Business Management and will be responsible for:

Overall

• Ensure Cross Business Unit Collaboration
• Maintain Industry Awareness
• Develop and execute Commodity & Supplier Strategy
• Own Sourcing process and contract management
• Own Supplier Relationship
• Own cost and quality projects to improve margin and performance

Sourcing

• Adhere to the Logistics Sourcing Policy
• Manage Sourcing Board Commitment Authority Process
• RFx Planning/Process
• Lead Sourcing Event Teams
• Ensure Business Requirements Precisely Documented and Communicated to Suppliers
• Conduct Supplier Capability Assessments and Negotiations
• Manage Contracts/Rates Optimization & Management (*)
• Conduct Tactical Procurement (Spot Buy)

• Perform / Support Global Rate Structures & Bid Analytics
• Manage programs which identify best in class suppliers and initiate onboarding of new suppliers to support strategic objectives
   

Supplier Management

• Standardize measurement of SLAs from contracts
• Define a globally uniform supplier performance reporting standard
• Host Supplier Management Cadence meetings
• Track performance management
• Identify performance deficiencies
• Identify non-conformance in execution
• Collaborate internally and externally to correct performance trend and drive supplier continuous improvement
   

Success in this role requires the ability to effectively partner and directly (or indirectly) lead within a matrix, multi-site, global, cross functional team consisting of representatives from operations, engineering, manufacturing, legal, finance, and other internal organizations, and all levels and functions within the commodity supply base.
 

Key requirements to ensure success in the role include specific commodity knowledge of international and domestic transportation (heavyweight air, ocean, parcel ground/air, and trucking), warehousing, crating and packaging, and other related logistics activities deemed necessary to support a World Class Global Supply Chain.  This role requires research, analysis and understanding of the supply market drivers for each of the above commodities. In addition, it requires the ability to assess and anticipate sources of supply/capacity risk before they become reality, and to prepare recommendations to mitigate such risks.

Position requires always understanding of Applied Materials global Standards of Business Conduct and compliance with these standards. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values
 

QUALIFICATIONS

Experience

• Minimum 5-8 years of progressive experience in evaluating and managing new and existing suppliers with a high degree of supply chain industry experience, either through operational responsibility, consulting or sourcing.
• Experience delivering results within a global organization and has a comprehensive understanding of the domestic and international supply chain for transportation, warehousing, and crating/packaging operations.
• Lean and Six Sigma experience preferred
• Coupa sourcing (or similar software) optimization tool experience preferred
   

Knowledge

• General knowledge of supply chain management, commodity management, procurement, materials management, contracting, manufacturing processes, business/finance, knowledge of commodity and an understanding of commodity strategies.
• Specific commodity knowledge of international and domestic Transportation (heavyweight air, ocean, parcel ground/air, and trucking), Warehousing, Crating & Packaging, and other related Logistics activities deemed necessary to support a World Class Global Supply Chain
   

Skills

• Requires strong commercial negotiation, project management and leadership skills as well as demonstrated expertise in problem solving, change management, stakeholder management and time management.
• Requires excellent interpersonal, communication (both written & verbal), and organizational skills, with the ability to analyze complex situations quickly.
• Proven financial and business acumen are paramount and must ensure the Global Logistics organization remains a market leader by staying abreast of industry trends through participation in industry and trade associations.
• Requires high proficiency with MS office (Excel, Powerpoint, Word, Visio, etc.)
• Oral and written fluency in English.
• If based in Asia, Oral and written fluency in Mandarin
   

Education

• BA/BS business, engineering, logistics, supply chain or other related field is required
• MBA preferred
• Certification by NAPM and/or APICS preferred

Other

• Ability to travel domestically and internationally required.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities:

Stakeholder Management

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences

• Experience working on a software development team, familiarity with agile software development processes

• UI/ UX skills are not compulsory but great to have

• Change management certification desirable

• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users

• Experience in semiconductor or other industrial equipment manufacturing

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers.  Provides input to outsourcing decisions by performing make versus buy analysis.  Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.  Utilizes the preferred supplier selection and assessment process when selecting suppliers.  Completes supplier risk assessment on critical and unique parts.  Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues.  Generates and publishes Key Process Indicators (KPI).  Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.  Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.

5. Ensures employee satisfaction through:

   - communication of business progress and all related action.

   - setting goals and controlling achievements.

   - establishing training and career development plans.

   Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

7. Achieves guaranteed up time and other parameters as sold to customers.

8. Promotes quality improvement processes to:

   - reduce cycle time

   - drive continuous improvement of technical performance 

   - empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.