Total 3 support analyst job vacancies in apac singapore singapore fusionopolis

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Applied Materials’ Global Logistics & Packaging Supplier Management Team is searching for a recent graduate to join our team!  

The position will entail the following:

• Under direction from senior commodity business managers, support tactical procurement activities for existing contracts for transportation, warehouse, brokerage, and packaging , including bid analytics, cost analysis, negotiations, market intelligence research, etc. 
• Support sourcing events, including the use of an online sourcing platform
• Generate reports from available systems/tools, understand and utilize the data for required analysis
• Conduct analytics of volume and spend for cost-savings/optimization opportunities
• Complete continuous improvement projects
• Documentation sourcing and supplier management processes
• Administration of reports and reporting for scheduled and ad hoc meetings

Requirements

• Bachelor’s degree program in Supply Chain, Industrial Engineering, Business Management, Operations Management or a related field
• Experience in logistics, transportation or warehousing preferred

Knowledge, Skills, Attributes

• Quick learner in a variety of systems and processes
• Attention to detail and passion for problem-solving
• Ability to conduct multiple independent activities in a fast-paced environment
• Continuous improvement mindset
• Interest in negotiations, market and industry assessments, and meetings with suppliers
• Six sigma, statistical analysis, advanced data review and cleansing
• Familiar with Microsoft Office (excel, word, power point, etc.), and other analytical/data management tool is a plus
• Passion for growth and comfort with some ambiguity
• Comfortable engaging with a variety of levels from front line warehouse workforce to top-level leaders, and demonstration of intermediate communication skills

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Applied Materials’ Global Logistics & Packaging Supplier Management Team is searching for self -motivating candidates to join our team!  

The position will entail the following:

• Under direction from senior commodity business managers, support tactical procurement activities for existing contracts for transportation, warehouse, brokerage, and packaging , including bid analytics, cost analysis, negotiations, market intelligence research, etc. 
• Support sourcing events, including the use of an online sourcing platform
• Generate reports from available systems/tools, understand and utilize the data for required analysis
• Conduct analytics of volume and spend for cost-savings/optimization opportunities
• Complete continuous improvement projects
• Documentation sourcing and supplier management processes
• Administration of reports and reporting for scheduled and ad hoc meetings

Requirements

• Bachelor’s degree program in Supply Chain, Industrial Engineering, Business Management, Operations Management or a related field
• 2-3 years’ experience in logistics, transportation or warehousing preferred

Knowledge, Skills, Attributes

• Quick learner in a variety of systems and processes
• Attention to detail and passion for problem-solving
• Ability to conduct multiple independent activities in a fast-paced environment
• Continuous improvement mindset
• Interest in negotiations, market and industry assessments, and meetings with suppliers
• Six sigma, statistical analysis, advanced data review and cleansing
• Familiar with Microsoft Office (excel, word, power point, etc..), and other analytical/data management tool is a plus
• Passion for growth and comfort with some ambiguity
• Comfortable engaging with a variety of levels from front line warehouse workforce to top-level leaders, and demonstration of intermediate communication skills

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.