Senior Executive/ Executive Membership & Co-Working
Full-time
Senior Executive
2 days ago
Who we are
1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-worki..
Who we are
1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.
JOB SUMMARY:
The Membership & Co-working Space Executive is responsible for supporting the Membership team with Membership sales, administrative duties and management of our co-working space, Bardo.
RESPONSIBILITIES:
Membership:
- Support Membership team with all member admin including updating databases and our CRM platform, Peoplevine and lightspeed.
- Giving tours to prospective members & bardo tenants. .
- Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters
- Support Membership team with loyalty/ surprise & delight related initiatives such as care packages, birthday cards, top spender rewards.
- Support Membership & Partnerships Director with member analysis, reports and surveys
- Manage highly sensitive membership data
- Support Membership Team with community groups and events where necessary.
- Ensuring reception area is well-stocked with up-to-date profile forms and other membership/Bardo marketing collateral
- Maintaining the membership card printer
Bardo:
- Respond to Bardo enquiries, give tours of Bardo, onboard new members, manage Bardo member terminations
- Work with finance team for Bardo member monthly finance and ad-hoc requests / queries
- Create and plan a Bardo community programme
- Business development, especially for Bardo – including basic business analytics
- Manage Bardo tenants ensuring they are happy and content with the environment and service
- Manage communications with Bardo tenants, working closely with Marketing & Communications Team when required
- Generate Bardo reports for management team
- Ensuring daily cleanliness and maintenance of Bardo
- Performing add-on services for Bardo tenants (local and international couriers, scanning of letters for virtual office tenants)
REQUIREMENTS:
- A minimum of 2 years work experience in a sales & customer service focussed role
- Excellent communication skills
- Strong interpersonal skills and a ‘can do’ attitude
- Strong team player
- Must be able to prioritise and multi-task
- Strong proficiency in organization, problem solving and communication
- Flexible to work occasional evenings and weekends
Your Perks:
- Employee discount on F&B at the club
- Daily staff meals
- Late night transportation
- $100 Transport allowance every month
- Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
- Discretionary Bonus
- Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation, Dental)
- Annual monetary flexible benefits, and more!
Official account of Jobstore.
