Total 1 sales support specialist job vacancies in Singapore

Main Purpose

• Leverage digital ecosystem to technically drive marketing automation implementation
• Enable the local marketing and sales community to leverage the available digital ecosystem effectively
• Secure utilization of available digital ecosystem under compliance and ensure digital efficiency by minimizing operational waste arising from processual flaws

Key Tasks & Responsibilities

• Support the effective use of digital platforms, such as D365, across the region. Develop a strong presence as the subject matter expert on marketing automation within the APAC region.
• Assist country and cluster digital activation managers in the development of integrated digital campaigns. Co-create the design of activation initiatives by providing insights on available digital resources and train teams in independently utilizing them.
• Develop marketing campaigns in D365 on behalf of, and in support of country / cluster teams.
• Configure pre-existing digital ecosystem to ongoing campaigns, ensuring maximum effectiveness of available digital system resources.
• Facilitate workshops to inform and train product and marketing teams in campaign development and activation in the digital ecosystem
• Work with the Campaign Activation Analytics Co-ordinator to measure and learn from all campaigns run across the region. Actively share the lessons learned from this monitoring activity.
• Provide technical feedback on causes for errors regarding, e.g., website or campaign designs and suggest actionable solutions.
• Collaborate with digital capabilities/ IT project managers regarding requirements engineering for enhancements and future system designs.
• Evaluate the allocation of resources in the available digital ecosystem and assess improvements by adjusting capacities.

Key Working Relations

• Internal: Marketing, Digital Activation Managers, Commercial Excellence, IT
• External: Marketing agencies, digital specialist agencies and training organisations.

Qualifications & Competencies

• Academic degree in, e.g., data analytics, computer sciences, IT, or business information
• 5+ years' experience in business and technical teams in the digital domain
• Experience with marketing dedicated software tools, preferably Microsoft D365
• Demonstrated technical mastery, analytical and excellent problem-solving skills
• Ability to work both independently and as a member of a cross-functional team with elevated sense of ownership
• Demonstrated awareness of change management and influence mapping to support digital initiatives