Operations Coordinator (West)
6 days ago
Duties / Scope of Work
Strive to achieve and maintain total customer satisfaction through
Maintaining a good rapport, communication and interacti..
Duties / Scope of Work
- Strive to achieve and maintain total customer satisfaction through
- Maintaining a good rapport, communication and interaction with customers
- Coordinating all outbound and inbound activities with the sources and follow up with necessary documentation.
- Ensuring on-time delivery to customer is met by working with 3PL/warehouse and make timely booking for shipment.
- Providing full set of shipping documents and ensuring timely invoicing to customer.
- Prepare full set of shipment documents to customs clearance.
- Support Order fulfilment closure on a monthly basis.
- Handle day to day customer inquiries regarding shipments, booking for exports and local delivery independently.
- Work involving more complex products/technical knowledge or out of norm Supply Chain processes, or Fulfillment, requires assistance from Customer Service team members or Supervisor/Manager
- Any other related responsibilities assigned by the immediate supervisor from time to time where appropriate.
Working hours:
Monday to Friday 08:30am - 17:30pm
Every Saturday: 08:30am - 12:30pm
Stephanie Ang | R1331070 | 24C2426
Official account of Jobstore.
