Total 5 service operations manager job vacancies in no 3 changi business park crescent changi business park singapore

We are looking for customer service executive who are willing to learn how to assess a medical claim. Training will be provided.

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in insurance industry

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Qualifications

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI

Job Description

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

Qualifications

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

Senior Manager, Bancassurance

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Requirements

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI
• At least 5 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services.

Experience in managing insurance programs, affinity products or service programs.

STT – AM, Finance (SEA) FP&A

Key Duties and Responsibilities

As the Assistant Manager, Finance, you will be supporting the FP&A function for Southeast Asia (SEA) with operations in 6 regions. Scope includes financial planning, budgeting, forecasting, performance analysis and business partnering.

o Preparation of accurate and timely financial reports, including quarterly forecast and annual budgeting by maintaining and expanding upon excel budget models (including overall P&L, balance sheet, cash flow analysis, working capital analysis, business highlights etc).

o Analyse and prepare periodic reporting, including group submissions, reports, flash results and meeting materials, and any other ad hoc reporting requirements.

o Provide analysis and deliver insights that links financial reports to business strategies and process improvements.

o Track and monitor actual KPIs and financial performance against budget / forecast and identify areas of opportunities and work cross-functionally to drive improvements.

o Collaborate and liase with cross-functional

teams to promote understanding of business developments and performances, and to support strategic decision making.

o Conduct ad-hoc analysis and involvement in special projects as required, providing timely and insightful recommendations to address specific business needs.

o Any other tasks as assigned.

Requirements

o Degree in Accounting or Finance

o At least 4 -5 years of relevant working experience, with minimum of 2 years of Big 4 and FP&A experience.

o Strong proficiency in financial modelling, data analysis and reporting tools (e.g. Excel, PowerPoint, ERP systems).

o Exposure in the Data Centre industry would be advantageous.

o Meticulous, detail-oriented and organized.

o Strong interpersonal and communication skills, with the ability to collaborate effectively with crossfunctional teams.

o Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.

o Familiarity with SAP S/4 Hana is a plus.