CUSTOMER SERVICE EXECUTIVE
Full-time
Senior Executive
4 months ago
Responsibilities
Monitor budgets and prepare reports
Available to work shifts and OT, which may include work during evenings, weekends, and publi..
Responsibilities
- Monitor budgets and prepare reports
- Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
- Prepare to pick up incoming calls anytime especially after working time
- Maintain medical and staff records
- Track medical and office supplies stock
- Update patient health records, including admissions and insurance data
- Create work schedules for staff members
- Keep records of expenses and suggest ways to minimize costs
- Answer queries from doctors, nurses and patients
- Liaise with medical staff to identify efficiencies in the facility’s operations
- Ensure compliance with current healthcare regulations
Requirements and skills
- Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
- Knowledge of healthcare regulations and medical law
- Understanding of medical terminology
- Experience with administrative and accounting procedures
- Familiarity with databases and spreadsheets (especially MS Excel)
- Strong organizational and time-management skills
- Communication skills with a problem-solving attitude
- A minimum of 5 years experience.
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