To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

• Relevant experience of solution selling within a major IT services or software vendor.
• Candidate must have experience selling into Singapore market
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This person will supports several post-sales functions, including but not limited to answering inbound phone calls and e-mails, handling billing inquiries, reminders sending, follow up payments and communicate and coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.

This person must be able to build strong business relationship with their cross function groups and be a key team player in the management of the customers' accounts. He/ she will need to produce ad-hoc collection status reports whenever necessary.

Responsibilities:

• Diligent and strategic follow up of collections

• Effective monitoring of key customers and activities

• Owns and resolves incoming customer inquiries regarding invoicing, contract management, license provisioning, as well as account cancellations and reductions

• Diffuses and resolves escalated internal and external customer situations. Handles issues in the best interest of both customer and company

• Keeps accurate and detailed records of inquiries and all customer comments

• Communicates and coordinates with internal departments

• Promotes customer loyalty – makes save offers to customers who want to cancel/reduce and directs customers to appropriate material to improve customer value

• Suggests improvements to management team

Required Skills:

• Good customer relationship skills to manage a variety of customer interations

• Demonstrated initiative

• Ability to work independently

• Excellent communication (written and verbal) skills

• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines

• Thrives in a team environment

• Able to use Microsoft suite of tools effectively

• Knowledge of salesforce.com application is a plus

• AR collection experience is a plus

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Background

As the adoption of Salesforce for critical applications in the enterprise accelerates, so does the requirement for our prospects and customers to learn more about how we keep their data secure.  The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor-management efforts related to Salesforce.

ONLY Candidates based in Singapore with working eligibility will be considered. We are not providing any relocation for this role.

Responsibilities:

• Understand our business and the problems we are trying to tackle, deeply, when it comes to our core security services

• Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries

• Build customer trust through managing and hosting in-person customer/prospect security meetings

• Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.

• Interface with Product Management and Security teams to ensure all the latest security features and capabilities are accurately represented in customer responses

• Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements

• Interface to Salesforce security engineering and product management teams

• Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers and prospects.

• Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance  

• Gather customer security/compliance requests, and liaison with Salesforce product managers to maintain a security product roadmap

• Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.

• Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments. 

Desired Qualifications

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• 12+ years of experience in information security, governance, and compliance.

• Experience with cloud platforms like AWS, GCP, Azure. 

• Understanding the architectural and security nuances.

• Excellent cross-functional teamwork and interpersonal skills across product, security, Marketing, Field Sales, and more.

• Familiarity with one or more security and regulatory frameworks:  NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc. 

• Managed one or more compliance certifications/audits, either as an auditor or responder (FedRAMP, PCI-DSS, ISO27001, SOC-1/2, IRAP/ISMS, MTCS, etc.)

• Experience with completing customer security/compliance questionnaires

• Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls

• Familiarity with public cloud architectures, security practices and compliance documentation

• Experience working in the Financial Services, Insurance, Banking, Superannuation, Telecommunication services industry

#LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position: Named Account Executive, Vietnam, MuleSoft

MuleSoft are looking for an experienced technology seller, having sold technology licence in their career - preferably software, but will consider most technology solutions.This is not your standard tactical role selling a piece of software. You will be responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Sales, not overlay).

We are paving the way to not only change the way our customers build software, but transform the way they do business. You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year

• Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success

• Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities

• Become an expert in MuleSoft messaging, our sales approach, and our products and services

• Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes

What you’ll need to be successful:

• Experience selling to the Vietnam market

• Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders

• Experience driving large deals, $250K+ and run rate

• Strong financial savvy in order to craft well-founded value propositions

• Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts

• Experience in Solution sales within the Software industry with a strong focus in selling to Large Enterprises

• An entrepreneurial spirit around owning a territory and building your business from the ground up

• Previous experience selling complex software solutions into Enterprise level customers.

• Strong direct sales experience (not Channel or Partner based)

• Ability to manage wider eco-system of partners and advisory firms.

• Consistent over-achievement of quota and revenue goals

• Successful history of net new business sales is a must

• Proven track record with relevant customer relationships

• Direct & New Business sales experience

• Proven ability to demonstrate virtual and extended teams

About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Lotus’s, AXA, Wells Fargo and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.

*LI-MB #LI-HAN #LI-HCM

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Engagement Manager plays the critical role for setting customers up for Success by prescriptively shaping and then leading the execution of large and transformational projects at our most strategic customers. The Engagement Manager is a technical integration specialist and serves as a trusted advisor to customers in their portfolio, providing guidance to Sales & Professional Services teams, ensuring synergies across each customer’s projects, and ensuring the highest levels of customer satisfaction. Partnered with a Success Partner (Sales person), the Engagement Manager’s time is split between pre and post sales activities, acting as the Technical Delivery expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as an escalation point within these implementations in a billable capacity, ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success.

The most successful Engagement Managers have a broad range of IT and consulting experience, with deep technical knowledge of application integration, API management solutions along with project management and cloud computing environments. They are comfortable operating in an amorphous pre-sales environment, excel in coalescing competing and chaotic needs and challenges into a comprehensive and sound plan for delivering Customer Success. Candidates must have personally demonstrated prescriptive solutioning, demonstrate immense project delivery credibility, providing strong leadership and hands-on participation in strategic engagements. The efficacy of Engagement Manager is measured by the ultimate success of the Customers in their portfolio.

Role Description:

• Aligning closely with Account and Services Sales teams to own pre-sales activities such as scoping, solutioning, SOW development and project staffing

• Leading technical discovery workshops, internal and external interactions in order to come up with integration solutions, build scope and estimate effort required to deliver those engagements. Engagement Managers are critical at determining the engagement models with the customers, depending on the agreed success plan.

• Leading the development of client-specific implementation proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal

• Provide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery

• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement

• Retain and nurture relationships post-engagement to ensure ongoing opportunities are realized and acted upon appropriately

• Manage project- and account-level escalations as needed

• Anticipate needs and position training, support and other solutions that may be needed for a successful customer experience

• Ensure that engagements conclude with fully satisfied clients that are willing to be references for new potential clients

• Manage multiple strategic clients simultaneously

• Navigating and engaging within our partner ecosystems, where partners may simultaneously work with you and compete with you around a common set of accounts

• Deep understanding of factors that drive customer success for MuleSoft (or similar) implementations and how they directly contribute to long term customer retention

• The ability to proactively identify and mitigate risks to customer success, be it through the addition of new products and services, strategy & planning, or escalation

• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

• Travel 40-70% (depends on geography and account distribution)

Your Impact, as Engagement Manager, you:

• Have broad integration solutions, technical expertise or unique knowledge, use skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

• Contact pertain to significant matters often involving coordination among groups.

• Act independently to determine methods and procedures on new or special assignments.

• May supervise the activities of others.

MINIMUM QUALIFICATIONS:

• Experience as an integration technical architect in a mid to large sized organization focused on integration, API roadmaps and strategy is a critical requirement. You are able to demonstrate deep technical knowledge of application integration, microservices, API management solutions along with delivery management and cloud computing environments

• Experience delivering consulting services, including team leadership and active involvement in selling professional services

• Experience managing C-level client relationships, including escalation resolution

• Enterprise-level project management experience

• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects

• Experience as a technical and/or functional architect in a mid to large sized organization focused on integration, API roadmaps and strategy

• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role

• BA/BS or equivalent; MBA is a plus

PREFERRED QUALIFICATIONS:

• Able to command a group audience, facilitate solutioning and lead discussions such as implementation methodology, salesforce.com road mapping, social enterprise strategy, mobile strategy and executive-level requirement gathering sessions

• Highly developed soft skills, with the ability to adjust communication style based on the audience and difficult client situations

• Excellent analytical & problem solving skills

• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment

• Demonstrated ability to lead and manage teams through influence while also functioning as an individual contributor / team member

• History of working in a consultative selling environment, where clients seek and value your opinions and see your advice as objective and unbiased

• Enterprise transformation experience, including a track record of selling targeted engagements that will underpin Salesforce’s “customer company” strategy

• Salesforce.com, CRM experience preferred

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Be masterful in client engagement and build strong relationships
• Be able to liase with the C-Level of our customers and prospects, sharing the power of Salesforce, and leaning into the Industry approach
• Develop an industry-specific point of view, and evangelize it - for each industry vertical. You and your team will use these market-leading strategies to help our clients grow and transform their business with Salesforce.
• Coach your team to develop in their careers, and inspire your team to do their best work
• Participate in strategic deals and support team members as needed to grow the business.
• Drive strategic initiatives and programs across Solution Sales to actively support the career development and advancement of ASEAN Solution Engineers
• Elevate the Salesforce brand across the region; skilfully storytelling our GTM of AI + Data + Industry CRM.

• Exceptionally strong business and technology acumen. You understand the social, economic and technology trends that are shaping our lives, and you can succinctly articulate a vision for how Salesforce can make a meaningful and highly differentiated contribution to the success of our customers
• Extensive experience and a proven record of consistently and successfully selling complex enterprise technology solutions to both business and technology stakeholders or relevant consulting experience
• Outstanding executive presence and are comfortable engaging at all levels within a customer’s organisation
• Experience and perspective across all segments of the GTM including our largest enterprise accounts down to our emerging small business accounts
• A demonstrable track record of success across the ASEAN region by partnering with Sales stakeholders to achieve revenue objectives.
• Good analytical capabilities, be organised and able to work many tasks at the same time.
• Support the Solution Sales team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to executive staff.
• Able to communicate equally with internal resources such as Sales Management, Product Marketing, Development, and Customer Success to gain commitment and support.
• Good fundamental sales skills (Value and Solution Selling) and advanced leadership skills

• Strong leadership capabilities
• Experience in consulting, coaching and mentoring
• Ability to operate effectively in a fast-paced, team environment
• A strong drive for results
• Strong engagement and communication skills
• Consultative selling experience
• Can collaborate and influence in a “win as a team” environment
• Resourceful
• Is a trusted advisor to the customers and colleagues
• Background working in a senior role within a target industry will be advantageous

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Account Executive - Enterprise - Malaysia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Melayu.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.


*LI-MB #LI-KUA

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.