Total 3 restaurant supervisor job vacancies in Singapore

Key Responsibilities Include:

• Ensures prompt, efficient service, convey a positive image of self and company.
• Ensure opening/closing duties are done properly and on time.
• To assist, encourage and support the team member in the daily execution of their duties
• Monitor restaurants operations that includes: Inventory, food and beverage service, cash transactions, comps and voids payment.
• Assisting the Operation Manager on team deployment, proper food and drink flow, sequence of service, quickly resolving any service disruptions or complaints for all shifts.
• Places priority on coaching and developing others, continually coaching new and existing team members to increase effectiveness by providing performance feedback to the team member.
• Monitors staff performance to identify training needs and potential for growth.
• Answer guests’ enquiries and make recommendations
• Perform any other duties as and when assigned.

You Should:

• Have experience in managing restaurant and people for at least 2 years.
• Enjoy the hospitality and lifestyle scene, are immersed in it, believe in it and want to work to improve it – in short, you are here for the long run.
• Developed people’s skills, a positive problem solver with a can-do! attitude to it all. You genuinely care for your team and guest experience and spare no expense at getting the best for both.
• Possess superior time management skills, are an effective communicator and enjoy working as a team.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Job Description

• Schedule and coordinate meetings.

• Conduct employee performance reviews.

• Develop good customer relationships.

• Participate in recruitment and dismissal processes.

• Smooth out problems within the workplace.

• Address employee and customer concerns.

• Develop strategies for better workplace efficiency and goal achievement.

• Phone correspondence.

• Liaise between managers, customers and employees.

• Provide direction to staff.

• Troubleshoot POS system.

• Support ongoing learning and development of team members.

• Help create and foster a respectful and inclusive team environment.