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About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

Analyse buyers' data and purchasing behaviour based on customer relationship models. Analyse buyers' feedback, requirements and market sentiments using customer relationship tools for product enhancements. Analyse sales channels using buyers' profiles to guide achievement of sales performance.

Analyse technical requirements or non-standard buyer requests. Apply sales targets to guide achievement of sales performance. Collaborate with sales and finance departments to support payment processes to sellers.

Collate relevant information to be included in sales proposals. Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements.

Identify trades that create value or are beneficial for buyers. Implement enhanced customer acquisition programmes. Implement relationship management programmes by engaging buyers and obtaining support

Initiate working-level relationships with sales networks and leads to support sales objectives. Interpret buyers' overall business cycle to identify buyers' current and future business needs. Monitor competitor landscape and customer demand to provide market intelligence for sales strategy development.

Perform follow-up actions to close sales. Perform follow-up actions with other departments to close sales. Provide solutions that meet buyers' technical requirements.

Relay feedback from buyers on sales factors affecting sales performance to improve sales targets. Work with others to increase the number of potential buyers.

Apply sales targets to guide sales performance. Build relationships with sales networks and leads to support sales. Carry out marketing promotions to acquire more customers. Carry out relationship management programmes with buyers.

Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements. Gather information to be included in sales proposals. Identify trades that create value for buyers.

Monitor competitors and customer demand to provide data for sales strategy development. Perform follow-up actions to close sales. Provide solutions that meet buyers' technical requirements. Relay feedback from buyers to improve sales targets.

Review buyers' data and purchasing behaviour. Review buyers' feedback, requirements and market sentiments. Review sales channels using buyers' profiles to guide sales performance. Review technical requirements or non-standard buyer requests.

Understand buyers' overall business cycle to identify buyers current and future business needs. Work with others to increase the number of potential buyers. Work with sales and finance departments to support payment processes.