Job Description –
1.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - 6pax
Job Purpose
The Customer Service Call Centre Representative is to serve as the primary point of contact between the company
and its customers, ensuring that customer inquiries, complaints and issues are addressed promptly and effectively.
Duties & Responsibilities:
· Handling Inbound and Outbound Calls
· Customer Support and Issue Resolution
· Documentation and Record-Keeping
· Product and Service Knowledge
· Handling Multiple Communication Channels
· Meeting Performance Targets
· Providing Feedback and Suggestions
· Working in a Team Environment
· Adhering to Company Policies
· Upselling and Cross-Selling [Optional depending on the role]
2.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - Able to converse fluent Korean product speaker - 6pax
Interested Candidate please forward your resume to [email protected][attention: Hr dept]
We regret to inform that only shortlisted candidate will be
contracted.
Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.
