Total 2 sales marketing manager job vacancies in Singapore

As a member of the QA team, you will support the team in the implementation of the Company Wide Quality Strategy to exceed customer expectations for product quality, logistics and cost. You are responsible to support A & One’s best-in-class quality assurance and controls management systems. You are required to deliver on all required key performance indicators and drive continuous improvement across all quality functions to achieve operational excellence.

1. Manage the entire customer lifecycle, serving as customers key account managers from the first touchpoint to on-time delivery.

2. Provide technical support in sales presentations, briefings, product demonstrations.

3. Participate in monthly sales team reviews to update on the learnings and challenges.

4. Conduct pre-sales and/or post-sales technical consulting activities.

5. Coordinate client needs with various internal resources and teams.

6. Stay up to date on technology news, including trends, product roadmaps, market conditions, etc.

7. Achieve sales objectives and identify business opportunities.

8. Develop relationships with new prospects by leveraging personal and business networks.

9. Responsible for answering sales inquiries from both local and international sales markets.

10. Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.

11. Present project status internally and leads communication between the project team and its stakeholders.

12. Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.

13. Manage sales campaigns for top opportunities in the precision engineering domain and will be responsible for day-to-day campaign management, with emphasis on opportunity qualification, win strategy definition/execution, proposal development, orals presentation, and support of contract negotiations.

14. Act as point of contact for resolution and escalation of all key items with the client and internally.

15. Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.

16. Collaborate with operations department and other cross-functional teams to ensure on-time delivery and zero defects to achieve 100% customer satisfaction

Requirements

Education

· Min Diploma/Degree in Mechanical, Electrical, Electronics, or Chemical Engineering

Mandatory Experience

· 3 to 5 years of quality management experience in precision engineering, contract manufacturing of complex semiconductor equipment, or wafer fab environment.

· Proficiency and knowledge in CMM Programming, measurement and calibration equipment

· Knowledge of quality systems

· Knowledge and Experience in Surface Treatment

· Experience in writing non-conformance and corrective actions reports (e.g. 8D, F23, NCR) for customers

· Experience in the processes and report writing for New Product Introduction (NPI), Prototype and First Article (FA)

· Enjoys solving complex challenges with exceptional internal and cross departmental team communication and management experience

· Proficiency in both English and Chinese to write, communicate and translate amongst non-English speaking team members

Good to Have

· Experience in using Microsoft Enterprise Resource Planning System Navision

· Basic understanding of precision engineering product drawings, blueprints and treatment specifications.

A & One Precision Engineering was founded in 1992 and established itself as one of the leaders in the global precision engineering industry. A & One has leading technological capabilities in advanced manufacturing and currently serves customers in the Semiconductor, Aerospace, Medical Technology, Energy, Consumer Electronics and Telecommunications Industries.

As a member of the Management Team, you will provide clear leadership and vision for the implementation of the Company Wide Quality Strategy to exceed customer expectations for product quality, logistics and cost. You are responsible to lead, strategize and structure to ensure that A & One has the best-in-class quality assurance and controls management systems. You are also required to define, monitor and report on key performance indicators and drive continuous improvement across all quality functions to achieve operational excellence.

1. Work closely with the Management Team and Stakeholders to define and implement the company strategy map.
2. Lead the Quality Department to implement effective quality assurance and control processes to ensure that the product delivered meet customers’ requirement and achieves company quality objectives.
3. Review/prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance with the technical specifications, customer's needs and requirements, and good manufacturing / engineering practices.
4. Identify and integrate relevant QA software into existing quality process flow to increase work efficiency and productivity.
5. Establish, implement and maintain Quality systems in compliance with ISO9001, AS9100 and ISO13485 standards.
6. Define, monitor and report on company key performance indicators.
7. Work closely with all departments (production, engineering, sales) to ensure that we can deliver 100% On-Time Delivery, Zero Defects and Zero Customer Returns on all customers’ orders.
8. Support sales team when required by working together to liaise with external customers and stakeholders to deliver timely corrective actions.
9. Lead internal team to resolve quality escalation by customers through systematic root cause analysis for effective and timely corrective actions.
10. Drive continuous improvement programs such as annual quality planning, lean six sigma improvement projects, quality audits, etc to achieve operational excellence
11. Implement risk assessment systems for all critical control points in the whole quality process flow.
12. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
13. Develop and continuously build staff competencies, skills and knowledge through competency gap analysis and team members’ career progression and development plan.
14. Sustain excellent workplace health and safety rules and regulations compliances.

Mandatory Experience

• 8 to 10 years of senior quality management experience in precision engineering, contract manufacturing of complex semiconductor equipment, or wafer fab environment.
• High Proficiency and knowledge in CMM Programming, measurement and calibration equipment
• Knowledge of quality systems
• Knowledge and experience in surface treatment
• Experience in writing non-conformance and corrective actions reports (e.g. 8D, F23, NCR) for customers
• Certified Quality Manager
• Enjoys solving complex challenges with exceptional internal and cross departmental team communication and management experience
• High Proficiency in both English and Chinese to write, communicate and translate amongst non-English speaking team members

Optional

• Knowledge in using High QA software
• Certified ISO9001, AS9100 & ISO13485 Auditor
• Certified Master Black Belt or Black Belt