Junior Executive, Telemarketing (Office Hours, Basic + Comm)
Full-time
Senior Executive
1 day ago
Responsibilities:
Participate in classroom training to ensure updated products knowledge and on current regulations.
Conduct quality telemarketin..
Responsibilities:
- Participate in classroom training to ensure updated products knowledge and on current regulations.
- Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
- Identify and/or create opportunities to cross-sell and up-sell
- Convert leads provided by the company to quality sales through telemarketing activities
- Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
- Update customer information in the database
- Participate in process improvement projects
Requirements:
- Minimum GCE 'O' Level.
- At least 1 year of outbound call experience from a bank or financial institution.
- Display strong resilience in handling rejection and objections from customers.
A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)
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