1 Year Contract Executive, Helpdesk Support (Level 1)
Full-time
Senior Executive
2 days ago
Reporting to the Head of Department, you will be responsible for the following duties:
Provide 1st Level remote and on-site troubleshooting support..
Reporting to the Head of Department, you will be responsible for the following duties:
- Provide 1st Level remote and on-site troubleshooting support to all employees
- Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
- Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
- Conduct IT induction training for users
- Participate in internal or external audits and accreditations
- Participate in system improvement projects when required
- More will be shared during interview
Requirements:
- Diploma or Degree in Information Technology/Infocomm Technology or its equivalent
- Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.
- *This is a 1 year contract, with high potential to be converted to permanent headcount
A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)
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