Total 2 Director/C-Level digital art director job vacancies in Singapore

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532

1. Sales Strategy & Planning:

- Develop and implement sales strategies to meet regional sales targets.

- Create short- and long-term sales plans that align with Mapei's overall business goals.

- Identify new business opportunities and market segments within the region.

2. Team Management:

- Lead and manage a team of sales representatives or account managers in the assigned region.

- Provide coaching, support, and development opportunities for sales team members.

- Set clear goals and performance expectations for team members.

- Monitor performance and provide regular feedback.

3. Customer Relationships:

- Maintain and strengthen relationships with key accounts, distributors, and partners.

- Act as a liaison between customers and internal teams (technical, marketing, logistics, etc.).

- Resolve customer complaints and ensure customer satisfaction.

4. Business Development:

- Identify and pursue new customers and markets for Mapei products.

- Work closely with architects, contractors, and distributors to grow market share in the region.

- Attend industry events, trade shows, and conferences to promote Mapei’s products.

5. Product Knowledge & Training:

- Stay updated on Mapei’s product lines and new product developments.

- Conduct training sessions for the sales team and customers on product features and benefits.

- Collaborate with the technical team to ensure solutions align with customer needs.

6. Reporting & Analysis:

- Monitor sales performance through reports, KPIs, and metrics.

- Provide regular updates to senior management on sales forecasts, performance, and market trends.

- Analyze competitor activities and market trends to adjust strategies accordingly.

7. Collaboration with Other Departments:

- Work closely with marketing to ensure alignment between sales campaigns and product promotion efforts.

- Coordinate with logistics and production to ensure timely delivery of products.

- Liaise with R&D and technical support to address specific customer needs or product issues.

8. Budgeting & Financial Oversight:

- Manage the regional sales budget, ensuring cost-effective operations.

- Ensure that all sales activities comply with corporate financial policies and procedures.

This role requires strong leadership, communication, negotiation, and analytical skills, along with a deep understanding of the construction or building materials industry.